--- title: "SpikeFli Analytics Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SpikeFli Analytics Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more." source_url: "https://www.capterra.com/p/150641/Telecom-Analytics/" page_type: "product" language: "en" --- # SpikeFli Analytics Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SpikeFli Analytics ## What is SpikeFli Analytics? SpikeFli Analytics is a cloud-based Vendor Governance and Expense Management platform that helps organizations gain visibility and control over recurring business expenses, vendor contracts, invoices, inventory, and assets. Designed for enterprises, government agencies, and multi-location organizations, SpikeFli centralizes data from multiple vendors and systems into a single source of truth. The platform helps identify cost-saving opportunities, improve vendor accountability, streamline invoice management, support procurement decisions, and enhance operational efficiency. Key capabilities include telecom expense management, contract management, invoice validation, inventory tracking, vendor governance, financial reporting, business intelligence, workflow automation, and customizable dashboards. SpikeFli enables organizations to reduce costs, strengthen compliance, and make faster, data-driven decisions across telecom, IT, cloud, utilities, transportation, and other recurring expense ## What is SpikeFli Analytics used for? [Wireless Expense Management](https://www.capterra.com/wireless-expense-management-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Telecom Expense Management](https://www.capterra.com/telecom-expense-management-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $500 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SpikeFli Analytics?[Manage this product listing](https://www.g2.com/products/spikefli-analytics/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SpikeFli Analytics 4.6 (23) VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $500 Flat Rate, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (23) Ease Of Use 4.9 (4,880) Value For Money 4.5 (22) Value For Money 4.8 (3,726) Customer Service 4.8 (23) Customer Service 4.7 (4,013) ## SpikeFli Analytics alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.9 (19)](https://www.capterra.com/p/125475/QT9-ERP/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about SpikeFli Analytics Overview ### Which roles and teams benefit most from SpikeFli Analytics? SpikeFli Analytics is most used by IT administrators, systems engineers, and device managers who need visibility into system performance, wireless assets, and operational data. Operations, finance, and administrative teams use it to monitor workflows and reporting, while executives and HR leaders rely on dashboards for oversight, planning, and decision-making. Answer based on 14 reviews Overview ### What company size and specific industries is SpikeFli Analytics built for? SpikeFli Analytics is designed for mid-sized and enterprise organizations that need better visibility, governance, and cost control across telecom, IT, utilities, and other expense categories. It is aimed at companies operating in telecom, IT, utilities, and similar cost-managed sectors. Features and Usability ### What are the key features of SpikeFli Analytics? SpikeFli Analytics offers reporting and analytics features such as real-time reporting, ad hoc reporting, benchmarking, and scheduled reports. It also includes billing and invoicing tools, usage tracking, chargeback tracking, access controls/permissions, workflow management, and integrations through API and third-party integrations. Getting Started and Support ### What training and onboarding options does SpikeFli Analytics offer? SpikeFli Analytics provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars offer group learning sessions, documentation serves as written reference material, and videos provide self-paced visual guidance. Answer based on 1 reviews Getting Started and Support ### What customer support options does SpikeFli Analytics offer? SpikeFli Analytics provides email/help desk, FAQ/forum, phone support, and chat. Users describe the support team as prompt and helpful, with quick answers to billing questions, usage issues, and account concerns. Feedback also notes practical guidance for managing expenses and resolving service-provider overcharges. Answer based on 3 reviews ## Features AI summary Based on 7,702 Inventory Management reviews Capterra data shows that buyers of inventory management software rank the following features as their top priorities: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) SpikeFli Analytics supports all three of the features reviewers rate most important: **Inventory Control**, **Inventory Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses maintain stock accuracy, monitor item movement in real time, and manage customer billing more efficiently, allowing teams to keep inventory operations organized and cash flow on track. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Accounts Payable Track money owed to a company's creditors/suppliers ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems SpikeFli Analytics 110 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Benchmarking: Compare key metrics for the business against prominent players in the industry - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing for Data: Billing for data services - Billing for Voice: Billing for voice services - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Budgeting/Forecasting: Create budgets based on historical data and future projections - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Change Management: Track and monitor efficient handling of all changes/transitions - Chargeback Tracking: Track usage and chargeback for disputed transactions/expenses - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Contract Negotiation: Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms - Contract/License Management: Track, store, and access client contracts or licenses - Cost Analysis: Analyze and calculate business costs - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Funds Transfer: Transfer money electronically between two bank accounts - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Encryption: Encrypts data within the file, which can only be decrypted using a password or encryption key - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fixed Line Compatibility: Compatible with fixed-line (cable) telecommunication systems - For Telecommunications Industry: Specifically for telecommunications industry - Forecasting: Form predictions based on past and present data/trends - Fraud Detection: Identify and prevent suspicious activity - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Mobile Line Compatibility: Compatible with mobile-line (cellular) telecommunication systems - Move/Add/Change Options: Move/Add/Change Options - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Invoicing: Create, send, and view electronic invoices - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Prioritization: Arrange tasks based on the level of priority or urgency - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchase Order Reconciliation: Aligns purchase orders with incoming invoices and receiving reports - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Split Billing: Manage and divide costs, invoices, payments, billings, etc. between two or more entities - Supplier Management: Manage all supplier data and operations - Support Ticket Management: Allow customers/users to submit support queries and service requests - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (22) 4.2 Based on 22 reviews ## Pricing Value for money 4.5 (22) Free Trial Free Version Medium $500.00 Flat Rate,Per Month Large $1,000 Other,Per Month Enterprise $1,500 Flat Rate,Per Month Value for money 4.5 (22) 4.5 Based on 22 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (23) 4.8 Based on 23 reviews ## User reviews Overall rating 4.6 Based on 23 reviews Filter by rating 5(14) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User SHA Wireless Device Administrator Civil Engineering ### "SpikeFli is a smart choice TEMS platform to better manage our wireless program of over 6000 devices" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2019 This is a SaaS solution that is extremely easy to use. There was no formal training needed to be able to use it right off the bat and derive value from it. The Asset management area is wonderful, giving you quick, informative access to your devices and where they are deployed. The alerts area is fantastic to help you deal with the low hanging fruit to better manage your wireless program on a day to day basis. From alerts on unassigned devices to alerts on no usage devices this is a fantastic area to look for cost savings. SpikeFli's unique mapping feature makes it easy to see if your wireless program is over-deployed in some areas and too thin in others. One or the reasons SpikeFli was our choice was that the analytics displayed on the screen were meeting ready and printed out exactly like they appeared without being truncated or needing reformatting. This saves so much time. The people at SpikeFli are the kindest, most responsive and willing to help I have found. They are always approachable and willing to listen, solve problems and collaborate on everything. I consider them assets and part of our team. They constantly challenge convention and evaluate ways to improve SpikeFli and deliver easy to use solutions to their clients. This program is tough to beat fro a value and ease of use standpoint. Many TEMS programs out there that we looked at were too intricate and too costly making it difficult to realize ROI. Not SpikeFli, it was a no brainer. Already saved thousands. Pros Overall likes that moved us to choose SpikeFli were 1. Ease of use compared to others on the market with a clean, graphical interface. No long difficult set up or credits to purchase for lengthy training. You can use it easily with almost no help right away. 2. Excellent value for the money compared to more well known programs that made it easy to begin a relationship with them and stand up the environment. 3. Ability to integrate information from many carriers and manage both telecom and IT assets in one place. Cons Did not have a defined billing component at the time we adopted this program, but leadership at SpikeFli was committed to custom developing this area with us (for a cost) because it was vital to how we managed our wireless program. They are always approachable and willing to listen to suggestions and ideas to move their platform forward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2019 Thank you for that amazing review, SpikeFli user! We are grateful to be part of each and and every one of our clients business. Thank you for challenging us to be the best Telecom & IT management software out there. JF Janice F. VP ### "HPCI Vendor & Expense Mgmt.......could not scale without SpikeFli. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 29, 2017 Pros Reduced human resources required to produce quality results for our clients. Has improved our sales cycles. Clients are more apt to do business with companies that invest in technology to make their life easier. Product has evolved to manage more than just wireless telecom. Which means our services have evolved for our clients. The pricing model is hands down, a drop in the bucket compared to the money we'd spend compiling the data, and creating the deliverables for our clients if we were doing it manually. Or had to buy expensive software licenses. The back-end CRM allows us to ensure our SLA's are in line with our promises. Able to produce high quality results reports for our clients instantly, which highlight the wow factor we bring to our clients business every day. Cons We look forward to being able to customize the Dashboard, and Alerts section. We wish that it allowed for real-time usage monitoring like a traditional MDM software ($$) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Charles M. Electronic Engineer ### "Great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 1, 2017 Pros For me it is a software of the best quality of the market, I really like the attention they gave me when I purchased the service. Cons For me nothing was wrong just that the design did not completely convince me, but it is still easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeniriana R. Student ### "Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2017 Pros The service is amazing, I had a problem at first but I was sorted out soon, they are people who know what they are doing and I was delighted with the work received. Cons I have no complaints everything was a quality service and I was very satisfied with everything I received. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Maria Jose P. Systems Engineer ### "Excellent =)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2017 Pros Good pay, Great staff to work with, Flexible, Employers are personable, Ability to work on own time, Accommodating with employees' schedules Cons Strong personalities, Small office - lots of noise from phone calls and other employees talking, Not transit friendly - there is only one bus stop near the office. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Jose V. Systems Engineer ### "Amazing Job" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2017 Pros It is a very good service that they offer, I really liked the speed with which I was served in customer service, they were punctual with all the doubts I had. Cons I have no complaints about this software, everything has seemed excellent! I was delighted with everything offered Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chris C. System Admin Construction ### "Love the company. The site works well for me." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 20, 2017 Pros Ease of use. I can get to the area I need to most often very easily. I can search in multiple sections of the site. Cons The form submission has failed for me a couple times due to an error. Not sure if this the site or something I did. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 29, 2017 Hi Chris - Thanks for taking the time. - Please don't hesitate to let us know at service@hpci.ca if you're experiencing technical issues. - We have enjoyed our long history with Almita Piling. Thank you for your business. SC Sherman C. ### "Late Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 1, 2016 Software is getting there. For a user it is probably not particularly useful. Thanks, no worries about the contest, I know I missed it. But wanted to provide review. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GG Giri G. ### "Satisfied " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 November 30, 2016 The customer service and response time is great. However, we would appreciate that our original bills(Telus) to be attached to the monthly report from HPCI as support. This will enable us to make time payments to the vendor. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 30, 2016 Hi Giri, Thank you for that feedback. I have forward your request to your account manager. Chances are very good that if you need that, then the rest of our clients need it too. Look forward to that change being implemented immediately. Cheers, Your HPCI Team JG Jennifer G. Administration Farming ### "HPCI Telecom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2016 HPCI is an amazing company always has your best interest I would recommend them to anyone. The program they use is easy navigation. They always stay on top of our account and change as required. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 30, 2016 Thanks, Jennifer! Sims has been a long term client for many years. We have appreciated your loyalty. Your HPCI Team. [View all Reviews](https://www.capterra.com/p/150641/Telecom-Analytics/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.