SpikeFli Analytics

SpikeFli Analytics


5 / 5
2 reviews

Who Uses This Software?

SMB & Enterprise level. Companies with multiple Telecom/IT vendors & products to manage/multiple in one centralized platform. Other TEM/IT companies /Telecom dealers & consultants. a


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SpikeFli Analytics
  • www.spikefli.com/
  • Founded 2015
  • Canada

About SpikeFli Analytics

SpikeFli is a cloud-based business intelligence technology that reads; analyses and displays vendor billing data in a way that allows corporations to understand and manage their operational expenses for Telecom & Information Technology, in one centralized platform. Where most carriers & IT vendors provide a basic level of reporting and analytics to their client, the SpikeFli mandate has been to ensure businesses have the facts they need to reduce costs, manage assets, and budget appropriately.


SpikeFli Analytics Features

  • Billing for Data
  • Billing for Voice
  • Call Monitoring
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Usage Reporting
  • CRM
  • Custom Rate Plans
  • Discount Management
  • Metered Billing
  • Move / Add / Change Options
  • Procurement Management
  • Split Billing
  • Supports WiFi Hotspots
  • Usage Reporting

SpikeFli Analytics Reviews


HPCI Vendor & Expense Mgmt.......could not scale without SpikeFli.

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Reduced human resources required to produce quality results for our clients.

Has improved our sales cycles. Clients are more apt to do business with companies that invest in technology to make their life easier.

Product has evolved to manage more than just wireless telecom. Which means our services have evolved for our clients.

The pricing model is hands down, a drop in the bucket compared to the money we'd spend compiling the data, and creating the deliverables for our clients if we were doing it manually. Or had to buy expensive software licenses.

The back-end CRM allows us to ensure our SLA's are in line with our promises.

Able to produce high quality results reports for our clients instantly, which highlight the wow factor we bring to our clients business every day.

Cons: We look forward to being able to customize the Dashboard, and Alerts section.

We wish that it allowed for real-time usage monitoring like a traditional MDM software ($$)

Great Tool! Provides up to date data to manage your Business's cell phone bills effectively!

May 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Effectively identify's a companies employees communications over usage and possible billing errors made by the service provider. In addition, the support team is great with assisting with user issues and providing tips and information when dealing with a service provider for possible credits and overcharges. They help show you how to efficiently manage your communication expenses.