# SpikeFli Analytics Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SpikeFli Analytics Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more.

Source: https://www.capterra.com/p/150641/Telecom-Analytics/pricing

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# 

 SpikeFli Analytics Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SpikeFli Analytics

## What is SpikeFli Analytics?

SpikeFli is a SaaS platform that supports Enterprise and Government in managing and reducing costs on Telecom, Cloud & other Information Technology products and services. We do this by centralizing all vendors raw billing data into one platform, then combine it with our clients own internal data. The data provided is then used to provide reports, graphs, charts, and location insight. Having this insight centralized and in easy to read/understand format drives cost reduction/control activities.

## What is SpikeFli Analytics used for?

[Wireless Expense Management](https://www.capterra.com/wireless-expense-management-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Telecom Expense Management](https://www.capterra.com/telecom-expense-management-software/)

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$500

Flat Rate, Per Month

Free trial  
available

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## SpikeFli Analytics alternatives

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Starting price

$8.00

Per User, Per Month

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Starting price

$20000.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting Integration

Integrate with a third-party accounting system

Accounts Payable

Track money owed to a company's creditors/suppliers

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

SpikeFli Analytics 110 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Categorizes outstanding invoices based on the amount of time they have remained unpaid

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Compare key metrics for the business against prominent players in the industry

Create, manage, and send invoices or bills to customers

Billing for data services

Billing for voice services

Gateway through which end users can view past bills and pay current invoices

Track actual spending to ensure it's in line with the planned budget

Create budgets based on historical data and future projections

Listen to live phone conversations for the purpose of training and assessing agent performance

Create and manage digital catalog of products/services with their details, specifications, and price

Track and monitor efficient handling of all changes/transitions

Track usage and chargeback for disputed transactions/expenses

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Business model where clients pay their lawyer a fee only if the case is won/settled successfully

Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms

Track, store, and access client contracts or licenses

Analyze and calculate business costs

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Create labels for products that contain required information such as colors, sizes, dates, etc.

Import and export data to and from software applications

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Graphical representation of data

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Transfer money electronically between two bank accounts

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Monitor and record expenses such as purchases or charges incurred

Encrypts data within the file, which can only be decrypted using a password or encryption key

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Compatible with fixed-line (cable) telecommunication systems

Specifically for telecommunications industry

Form predictions based on past and present data/trends

Identify and prevent suspicious activity

Managing service requests, incidents, IT issues & support with a ticketing system

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Integrated or built-in billing calculated by customer usage levels of a product/service

Compatible with mobile-line (cellular) telecommunication systems

Move/Add/Change Options

Manage and handle various international currencies

Manage and support multiple locations

Process payments via multiple modes directly through the application

Create, send, and view electronic invoices

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Arrange tasks based on the level of priority or urgency

Identify and solve underlying cause of incident(s), and prevent future incidents from occurring

Organize and manage all processes/procedures involved in purchasing goods and/or services

Business model that bills clients an amount based on the project/task/job performed

Create, send, and track purchase orders and their statuses

Aligns purchase orders with incoming invoices and receiving reports

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set a time to generate routine reports automatically

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Set and monitor service level agreements to ensure timely response and resolution

Manage and divide costs, invoices, payments, billings, etc. between two or more entities

Manage all supplier data and operations

Allow customers/users to submit support queries and service requests

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Set up connections to third-party platforms to improve business processes

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create, design and manage workflows for repetitive tasks

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Features

4.2 (22)

4.2

Based on 22 reviews

## Pricing

Value for money

4.5 (22)

Free Trial

Free Version

Medium

$500.00

Flat Rate,Per Month

Large

$1,000

Other,Per Month

Enterprise

$1,500

Flat Rate,Per Month

Value for money

4.5 (22)

4.5

Based on 22 reviews

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## Support, customer service and training options

Customer Service

4.8 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (23)

4.8

Based on 23 reviews

## User reviews

Overall rating

4.6

Based on 23 reviews

Filter by rating

5(14)

4(8)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

SHA Wireless Device Administrator

Civil Engineering

### "SpikeFli is a smart choice TEMS platform to better manage our wireless program of over 6000 devices"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2019

This is a SaaS solution that is extremely easy to use. There was no formal training needed to be able to use it right off the bat and derive value from it. The Asset management area is wonderful, giving you quick, informative access to your devices and where they are deployed. The alerts area is fantastic to help you deal with the low hanging fruit to better manage your wireless program on a day to day basis. From alerts on unassigned devices to alerts on no usage devices this is a fantastic area to look for cost savings. SpikeFli's unique mapping feature makes it easy to see if your wireless program is over-deployed in some areas and too thin in others. One or the reasons SpikeFli was our choice was that the analytics displayed on the screen were meeting ready and printed out exactly like they appeared without being truncated or needing reformatting. This saves so much time. The people at SpikeFli are the kindest, most responsive and willing to help I have found. They are always approachable and willing to listen, solve problems and collaborate on everything. I consider them assets and part of our team. They constantly challenge convention and evaluate ways to improve SpikeFli and deliver easy to use solutions to their clients. This program is tough to beat fro a value and ease of use standpoint. Many TEMS programs out there that we looked at were too intricate and too costly making it difficult to realize ROI. Not SpikeFli, it was a no brainer. Already saved thousands.

Pros

Overall likes that moved us to choose SpikeFli were 1. Ease of use compared to others on the market with a clean, graphical interface. No long difficult set up or credits to purchase for lengthy training. You can use it easily with almost no help right away. 2. Excellent value for the money compared to more well known programs that made it easy to begin a relationship with them and stand up the environment. 3. Ability to integrate information from many carriers and manage both telecom and IT assets in one place.

Cons

Did not have a defined billing component at the time we adopted this program, but leadership at SpikeFli was committed to custom developing this area with us (for a cost) because it was vital to how we managed our wireless program. They are always approachable and willing to listen to suggestions and ideas to move their platform forward.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2019

Thank you for that amazing review, SpikeFli user! We are grateful to be part of each and and every one of our clients business. Thank you for challenging us to be the best Telecom & IT management software out there.

JF

Janice F.

VP

### "HPCI Vendor & Expense Mgmt.......could not scale without SpikeFli. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 29, 2017

Pros

Reduced human resources required to produce quality results for our clients. Has improved our sales cycles. Clients are more apt to do business with companies that invest in technology to make their life easier. Product has evolved to manage more than just wireless telecom. Which means our services have evolved for our clients. The pricing model is hands down, a drop in the bucket compared to the money we'd spend compiling the data, and creating the deliverables for our clients if we were doing it manually. Or had to buy expensive software licenses. The back-end CRM allows us to ensure our SLA's are in line with our promises. Able to produce high quality results reports for our clients instantly, which highlight the wow factor we bring to our clients business every day.

Cons

We look forward to being able to customize the Dashboard, and Alerts section. We wish that it allowed for real-time usage monitoring like a traditional MDM software ($$)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Charles M.

Electronic Engineer

### "Great experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 1, 2017

Pros

For me it is a software of the best quality of the market, I really like the attention they gave me when I purchased the service.

Cons

For me nothing was wrong just that the design did not completely convince me, but it is still easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jeniriana R.

Student

### "Great Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2017

Pros

The service is amazing, I had a problem at first but I was sorted out soon, they are people who know what they are doing and I was delighted with the work received.

Cons

I have no complaints everything was a quality service and I was very satisfied with everything I received.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

Maria Jose P.

Systems Engineer

### "Excellent =)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2017

Pros

Good pay, Great staff to work with, Flexible, Employers are personable, Ability to work on own time, Accommodating with employees' schedules

Cons

Strong personalities, Small office - lots of noise from phone calls and other employees talking, Not transit friendly - there is only one bus stop near the office.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JV

Jose V.

Systems Engineer

### "Amazing Job"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2017

Pros

It is a very good service that they offer, I really liked the speed with which I was served in customer service, they were punctual with all the doubts I had.

Cons

I have no complaints about this software, everything has seemed excellent! I was delighted with everything offered

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Chris C.

System Admin

Construction

### "Love the company. The site works well for me."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 20, 2017

Pros

Ease of use. I can get to the area I need to most often very easily. I can search in multiple sections of the site.

Cons

The form submission has failed for me a couple times due to an error. Not sure if this the site or something I did.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2017

Hi Chris - Thanks for taking the time. - Please don't hesitate to let us know at service@hpci.ca if you're experiencing technical issues. - We have enjoyed our long history with Almita Piling. Thank you for your business.

SC

Sherman C.

### "Late Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 1, 2016

Software is getting there. For a user it is probably not particularly useful. Thanks, no worries about the contest, I know I missed it. But wanted to provide review.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GG

Giri G.

### "Satisfied "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

November 30, 2016

The customer service and response time is great. However, we would appreciate that our original bills(Telus) to be attached to the monthly report from HPCI as support. This will enable us to make time payments to the vendor.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 30, 2016

Hi Giri, Thank you for that feedback. I have forward your request to your account manager. Chances are very good that if you need that, then the rest of our clients need it too. Look forward to that change being implemented immediately. Cheers, Your HPCI Team

JG

Jennifer G.

Administration

Farming

### "HPCI Telecom"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2016

HPCI is an amazing company always has your best interest I would recommend them to anyone. The program they use is easy navigation. They always stay on top of our account and change as required.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 30, 2016

Thanks, Jennifer! Sims has been a long term client for many years. We have appreciated your loyalty. Your HPCI Team.

[View all Reviews](https://www.capterra.com/p/150641/Telecom-Analytics/reviews/)

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