--- title: "Switchboard Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Switchboard Software - reviews, pricing plans, popular comparisons to other Alumni Management products and more." source_url: "https://www.capterra.com/p/150644/Switchboard/" page_type: "product" language: "en" --- # Switchboard Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Switchboard ## What is Switchboard? Strengthens alumni and affinity communities by helping their members help one another. ## What is Switchboard used for? [Alumni Management](https://www.capterra.com/alumni-management-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Switchboard?[Manage this product listing](https://www.g2.com/products/switchboard-2023-08-16/claim_requests/new?auto=true) ## Switchboard Overview Updated August 2026 AI summary Switchboard provides enterprise organizations with cloud-based tools for alumni management, offering features such as a job board, member accounts, and a member portal. Accessible via web and mobile devices, it enables enterprises to manage alumni engagement and networking in a centralized platform, supporting communication and connection among members across multiple devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Switchboard 5.0 (3) VS. [### Almashines](https://www.capterra.com/p/163700/Almashines/) [4.6 (155)](https://www.capterra.com/p/163700/Almashines/reviews/) Starting Price Contact vendor Starting Price $1199 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.7 (155) Value For Money 5.0 (3) Value For Money 4.4 (147) Customer Service 5.0 (3) Customer Service 4.7 (148) ## Switchboard alternatives [Hoopstr](https://www.capterra.com/p/142144/Vaave/) [4.8 (411)](https://www.capterra.com/p/142144/Vaave/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142144/Vaave/) [Almabase](https://www.capterra.com/p/133653/Almabase/) [4.7 (144)](https://www.capterra.com/p/133653/Almabase/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133653/Almabase/) Highest Rated [ToucanTech](https://www.capterra.com/p/140805/ToucanTech/) [4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) Starting price $8000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140805/ToucanTech/) [Univariety](https://www.capterra.com/p/10035128/Univariety/) [4.3 (7)](https://www.capterra.com/p/10035128/Univariety/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10035128/Univariety/) ## FAQs about Switchboard Overview ### What company size and specific industries is Switchboard built for? Switchboard is designed for higher education institutions serving students and alumni, as well as other affinity communities and organizations. It fits organizations that need to connect members within campus-based or interest-based communities rather than a specific business size such as small, mid-market, or enterprise. Features and Usability ### What are the key features of Switchboard? Switchboard offers a job board for posting and browsing opportunities, plus member accounts, member communities, and a member portal for managing access and participation. These core features support organizing listings, member profiles, and community interactions within a single platform. Getting Started and Support ### What training and onboarding options does Switchboard offer? Switchboard provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars present scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Switchboard offer? Switchboard provides chat support for customer questions and issues. With no reviewer feedback available on support, there is no public evidence about response speed, helpfulness, or common frustrations, so support experience details cannot be assessed from user comments. ## Features AI summary Based on 618 Alumni Management reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating alumni management software: - **Contact Database** (**49%** of reviewers rated this feature as critical) - **Communication Management** (**30%**) - **Content Management** (**39%**) Switchboard focuses on other areas of alumni management rather than these commonly prioritized capabilities. Its available feature set is geared toward supporting alumni program operations in different ways, giving teams a platform to manage engagement activities and maintain program oversight based on the tools it does provide. Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) ### Starting price Free trial not available Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SJ Simonne J. Owner Real Estate ### "Love the software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2020 This helped me to integrate their 5 programs into one but I unfortunately had a client who did not like change. Pros Being able to merge multiple softwares into this one. Cons For me the clients I was adding it for could not catch on to it so we left them as is. (This is a phenomenal software) Reasons for choosing Switchboard The reviews Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Craig S. ### "Enhances our alumni network" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 11, 2017 Prior to Switchboard, we always lacked an efficient way to connect our community members to one another for the purpose of asking for help and offering support. Switchboard has been the perfect solution because now our community members have access to everyone's network. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2017 Thank you, Craig! CS Colleen S. ### "An extremely satisfied customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 11, 2017 We surveyed alumni to see how often they were being contacted through the career adviser program and found that the majority of people had never been contacted at all. This was a huge missed opportunity. Switchboard casts the net much wider. It's our network'on steroids. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 11, 2017 Thank you for the kind words, Colleen! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.