---
title: "Fast Mirror Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Fast Mirror Software - reviews, pricing plans, popular comparisons to other Survey products and more."
source_url: "https://www.capterra.com/p/150657/Fast-Mirror/"
page_type: "product"
language: "en"
---

# 

 Fast Mirror Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Fast Mirror

## What is Fast Mirror?

Fast Mirror is 360 feedback software built on I/O psychology, not survey software. Most 360 tools average scores together and hide the truth. Fast Mirror is engineered to surface it. Start from our validated Master Library or build your own assessment from scratch. Instead of averaging disagreement away, Fast Mirror highlights rater agreement, so you see clearly where feedback aligns and where it splits. AI narrative widgets turn raw ratings into clear, readable insights for individual reports in minutes. Run it yourself or have our team run it for you. Customize the full workflow and deliver individual and group reports your clients trust, backed by responsive support from I/O practitioners. Ideal for HR, OD, and L&D leaders and coaching firms running leadership development and coaching programs.

## What is Fast Mirror used for?

[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Survey](https://www.capterra.com/survey-software/)

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1700

Usage Based, One Time

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Fast Mirror alternatives

Highest Rated

[5.0 (42)](https://www.capterra.com/p/215389/G360-Surveys/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (76)](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (119)](https://www.capterra.com/p/131885/Spidergap/reviews/)

Starting price

$1099.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/150657/Fast-Mirror/alternatives/)

## FAQs about Fast Mirror

Overview

### Which roles and teams benefit most from Fast Mirror?

Fast Mirror is most used by HR leaders, organizational development teams, learning consultants, and executive coaches who need structured feedback to support leadership growth and talent development. Founders, CEOs, and strategy executives use it to strengthen self-awareness, improve team dynamics, and guide coaching, succession, and performance conversations.

Answer based on 13 reviews

Overview

### What company size and specific industries is Fast Mirror built for?

Fast Mirror is designed for companies of any size, especially those running 360-degree feedback programs, along with coaches who need a flexible and customizable feedback platform. It fits organizations and professionals focused on employee assessment, performance reviews, and coaching rather than any single industry.

Features and Usability

### What are the key features of Fast Mirror?

Fast Mirror offers performance management and performance review management, with appraisal history, continuous feedback, and 360 degree feedback. It also includes assessment management, self assessment, skills assessment, pulse surveys, and survey builder tools, plus reporting and analytics, customizable forms and templates, mobile survey, and third-party integrations.

Getting Started and Support

### What training and onboarding options does Fast Mirror offer?

Fast Mirror provides live online sessions, webinars, and videos for training. Live online sessions support guided instruction, webinars offer scheduled group learning, and videos give teams recorded material for self-paced reference and review.

Getting Started and Support

### What customer support options does Fast Mirror offer?

Fast Mirror provides email/help desk, phone support, and chat for customer assistance. No reviewer feedback about support quality is available, so response times, helpfulness, and common issues cannot be assessed from user comments.

## Features

AI summary

Based on 10,572 Survey reviews

Capterra data shows that buyers of survey software rank the following features as their top priorities:

-   **Customizable Questions** (**54%** of reviewers rated this feature as critical)
-   **Survey Builder** (**53%**)
-   **Reporting/Analytics** (**45%**)

Fast Mirror supports all three features reviewers value most: **Customizable Questions**, **Survey Builder**, and **Reporting/Analytics**. Together, these capabilities help businesses create surveys that fit specific goals, build and launch questionnaires more efficiently, and review results with clear data, allowing teams to collect better feedback and make more informed decisions.

Customizable Questions

4.9 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Tailored or customizable questions for more targeted and relevant data collection

Reporting/Analytics

4.8 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Dashboard

4.7 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Progress Tracking

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Surveys & Feedback

4.9 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Fast Mirror 34 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Email Reminders: Reminders sent via email
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Mobile Survey: Distribute a survey via mobile devices
- Multi-Language: Manage and support multiple languages
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Question Branching: Survey design technique that directs respondents to different questions based on their previous answers
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal
- Ratings/Reviews: Ratings/Reviews
- Real-Time Data: Receive data and information in real time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Survey Builder: Create and manage surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

Get Advice

We can help you find the software with the features you need.

Features

4.8 (19)

4.8

Based on 19 reviews

## Pricing

Value for money

5.0 (19)

Free Trial

You Do It (Self-Serve)

$1,700

Usage Based,One Time

We Do It (Managed)

$1,350

Usage Based,One Time

Value for money

5.0 (19)

5.0

Based on 19 reviews

## Integrations

[

Okta](https://www.capterra.com/p/119653/Okta/)[

Google Translate](https://www.capterra.com/p/230852/Google-Translate/)[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (19)

5.0

Based on 19 reviews

## User reviews

Overall rating

4.9

Based on 19 reviews

Filter by rating

5(17)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RP

Randy P.

President

Management Consulting

### "The best 360 platform I have ever used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 15, 2026

My experience with 360-feedback processes dates back to 1989. Since then, I have used several different survey provider vendors and platforms. Fast Mirror is the very best I have encountered. They provide an exceptional product at a very fair price. I highly recommend \[sensitive content hidden\] and his team.

Pros

Fast Mirror is a great value. The platform is easy to use for assessment set-up and administration. The team was exceptional with customer support, and the report generated is both thorough and highly customizable.

Cons

There is almost nothing to say here. I opted to do the survey setup myself, and it took a little longer than anticipated. That was due to "first-time user" experience not the platform. The team was patient and helpful to walk me through the set up. After that, there were no problems.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AO

Amanda O.

HR Manager

Human Resources

### "Fast Mirror provides outstanding customer service support"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 14, 2026

Pros

Customizability, affordability, and customer service support. Fast Mirror provides a great value and outstanding customer support - including the creation of custom features to support our needs, how-to videos, and willingness to hop on a call whenever we approach a challenge. The survey output looks great and is easy for employees to understand. On the employee side, the platform is very easy to use and we rarely receive questions.

Cons

Platform is not always the most intuitive, but with time and practice, is fairly understandable - for example, the buttons you need to click are not always in line with traditional UIs so you might not know where to go or what to click.

Switched from

[RTA](https://www.capterra.com/p/124502/RTA-Fleet-Management/)

Company was closing their services and was no longer in business

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

TL

Tom L.

Training Manager

Retail

### "Fast Mirror Review - A++++++"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2026

Outstanding! I looked at several companies that offer 360 peer reviews and felt like I made the best choice, primarily for the service and the value. Both have been exceptional.

Pros

Ease of use, value, exceptional support. The patience and support were phenomenal. Always quick to respond and listen to exactly what I needed.

Cons

Not a single thing. At times, I felt it might be lacking certain functionality, but all I had to do was ask, and I was always led to what was not missing after all.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

DL

Danae L.

Executive Coach and Consultant

Human Resources

### "Commendable service, support, and product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2026

John is a great thought partner who is generous with his time and product. Having John as a resource helps me to provide a well-rounded and seamless experience for the leaders I support.

Pros

The customer support team is highly responsive and supportive throughout the process. The flexibility to customize evaluations, along with the confidence that comes from using reliable, research-based questions, makes the experience simple, effective, and trustworthy.

Cons

No cons. I am so grateful that Jennifer McCusker referred me to John a couple years ago. And when the opportunity arises, I plan to refer Fast Mirror to others.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Therese M.

Sr. Consultant

Management Consulting

### "A must-use assessment partner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2026

Pros

In working with Fast Mirror, the 360 assessment we built and administered far exceeded my expectations. The test bank provided ensured I was able to incorporate statements that focused on the key competencies I sought to evaluate. The ability to customize questions while \[sensitive content hidden\] made sure they remained valid and reliable was very helpful. \[sensitive content hidden\] was highly responsive, thoughtful in recommendations, and the quality of the tool and service was exceptional. The report that would ultimately guide the executive development plan, was comprehensive, highly informative, and served as a tremendous coaching tool for my clients.

Cons

I cannot identify any aspect of the work we collaborated on as anything other than exceptional. The ability to review and revise the development of the assessment was amazing.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

RR

Rhea R.

People and Culture Advisor

Packaging and Containers

### "Great platform for a variety of feedback surveys"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 13, 2026

Pros

The team is incredibly responsive and effectively helps customise solutions for different needs (e.g., building specific report widgets, downloading response data). The platform has functionality similar to larger survey platforms, but at a much better price.

Cons

Sometimes certain functions are inaccessible because they're being worked on on the backend - but this does not last very long and the team is usually already on top of it.

Alternatives considered

[XM for Employee Experience](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/)

Reasons for choosing Fast Mirror

Pricing and existing relationship with the FastMirror team due to previous usage

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

KB

Katie B.

Co-Founder

Management Consulting

### "Fantastic product and service."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2023

Hands down the best customer support I've experienced in a long time. Subject matter experts that share their knowledge and improve on your design.

Pros

Where do i begin! Ease of use and the team are probably my #1's. I felt like Fast Mirror were an extension of my team.

Cons

Always hard to adopt a new system. The survey design could be aesthetically more pleasing.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DS

Deborah S.

Executive Coach

Management Consulting

### "Look No Further..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2023

Communication is key with \[sensitive content hidden\]/Fast Mirror! Responses were immediate and customer service was fabulous!

Pros

\[sensitive content hidden\] is by far THE best and most engaging business \[sensitive content hidden\] I've worked with in the executive coaching/feedback survey space. Attentive, smart, caring, curious and kind, \[sensitive content hidden\] is invested in his clients from beginning to end. He made what could've been a complex and time-consuming process organized and seamless.

Cons

Only one...that I wasn't introduced to \[sensitive content hidden\] and Fast Mirror years ago!

Reasons for choosing Fast Mirror

Immediate likeability with \[sensitive content hidden\]. Search was over after meeting him!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JW

Julian W.

Senior Manager, Talent and OD

Defense & Space

### "Fast Mirror Rocks!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2023

First rate experience working with Fast Mirror, highly responsive and adapted to our needs.

Pros

What a wonderful experience working with Fast Mirror! As a 25+ year HR veteran this product is fantastic. You have the ability customized for alignment with your company's needs, the product is super agile. The data analytics and reporting are endless. Our \[sensitive content hidden\] really liked the ease of use, functionality and reporting capabilities. This product brings creditability to HR.

Cons

All our needs were met, no current recommendations.

Alternatives considered

[PerformYard](https://www.capterra.com/p/155747/PerformYard-Talent/)

[XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)

[Appraisd](https://www.capterra.com/p/129350/Appraisd/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DV

Deanna V.

HR

Financial Services

### "Great service for ease of use, customer service and customizability! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 21, 2021

Very positive.

Pros

The ability to customize the software and the willingness for the organization to cater to our company's needs was great. There isn't another survey service out there that is willing to do so.

Cons

I would say the ability to set the time zone would be a feature that could be changed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/150657/Fast-Mirror/reviews/)

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