Average Ratings

1 Review
  • 4 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

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About K2C Listening

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.


K2C Listening Features


K2C Listening Reviews

Engagor - Smooth transition of all our accounts across to Engagor when we switched over.

May 11, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros;
- Hands on assistance from Ross when we switched across
- Full training provided
- Custom Smart Folders
- Fantastic levels of insight and Performance

Cons;
- Filtering aspect is overly complicated and doesn't always present the results we are looking for.