--- title: "Sign In Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Sign In Solutions the right Visitor Management solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150664/sign-in-solutions/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Sign In Solutions 4.7 (479) [View alternatives](https://www.capterra.com/p/150664/sign-in-solutions/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Sign In Solutions Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Salina T OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “I've implemented this software with five different companies, which were all from different industries, including pharmaceuticals and medical facilities, so I feel confident in how the data is handled.“ July 7, 2026 DH Debbie H IT Process and Systems ManagerFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “SwipedOn Pocket Geofencing does not work consistently, so is very frustrating. And after trying & trying to resolve with the SwipedOn team, we've all given up..“ October 21, 2024 Salina T OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “I have never tried the onboarding feature but I like that it is an option to manage NDA's and other important training or manage pre-arrival compliance.“ July 7, 2026 DO Dominic O senior engineering specialist health and safety managerDesign, 11 - 50 employeesUsed the software for: I used a free trial. “Staff were not pleased about their batteries running flat.“ September 30, 2025 Salina T OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “Setting up the software for visitor management took less than 3 hours and was very simple to deploy with a QR code scanning system.“ July 7, 2026 MW Murel W Security and Reception Services ManagerReligious Institutions, 201 - 500 employeesUsed the software for: More than 2 years. “Unfortunately, we do not utilize all the features available as they are not needed at our site.“ June 17, 2024 AX Angela X Workplace Project CoordinatorInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “The gate location feature is super helpful since it enables guests to check into multiple buildings using one QR code.“ October 18, 2024 LR Luke R Technical Support SpecialistInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Some employees only come into our office a few days a month and it can difficult for them to remember to sign in. “ October 27, 2022 ## Showing most helpful reviews Showing 1-25 of 479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bethany T. Executive Assistant and Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Excellent customer service and a company committed to evolving their product" July 26, 2018 5.0 I would highly recommend traction guest if you are looking for a guest management program. They have simplified the whole process to make it obtainable for anyone while looking professional and sharp. The staff are knowledge and incredible support. We have never used guest management programs before and we are thrilled with the innovation of Traction Guest. Pros The program is very easy to use for guest and administration. Their tutorials and help links usually can resolve any problem that you may have. If you are still are confused on how to work something in the program, their staff is always readily available via email or a phone call. Our point of contact, Jovito, is always making sure we are doing well and satisfied with TG. He has been extremely helpful and patient with any questions we have and always very friendly. Within the first few months that we have been using TG, staff and guest have praised how efficient and professional it looks. We have seen updates in the program which shows that TG is committed to evolving and becoming better. Cons We have been very satisfied from the very beginning implementation stage to now when it is running in full swing. We have had a few badge printing issues but that has nothing to do with TG itself but rather the printer company. Review Source Response from Sign In App September 19, 2018 Hi Bethany. Thank you for your review. Glad to hear your guest management process is now running smoothly. We're working on more tutorials for the many new features we released. Reach out if you have any questions! CR Cyndy R. Sr. Director, IT PMO Entertainment Used the software for: 2+ years ### "Sr. Director, IT PMO" January 6, 2025 4.0 Overall it is a good solution with minimal issues once launched. Pros Very grateful for my customer success contact. He does a great job of setting up the software and answering all the questions from each market. Cons Reporting. The export to email option is frustrating, as it typically never ends up in my email. Alternatives considered [Genea Security](https://www.capterra.com/p/155722/Genea-Access-Control/) Reason for choosing Sign In Solutions We have already been using so adoption in new markets was easier. Review Source MS Margie S. EHS Manager Airlines/Aviation Used the software for: 1-2 years ### "TRaction Guest" December 22, 2020 3.0 I like the software. It is very helpful in the screening process. Pros I really like the contractor screening feature. Cons The experience is hard to program, but the customer service is excellent. Review Source Response from Sign In App January 18, 2021 Thank you so much for the review Margie! We're glad to hear that our software has helped your company with onsite contractor management! We know that its variety of features can be confusing at times - please don't hesitate to reach out to us again at support@tractionguest.com if there's any way we can help! EG Eduard G. Business Systems Analyst Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Good product and even better customer service" October 29, 2019 4.0 If you can't do something out of the box or you are having some issue, the Traction team is very responsive and always willing and able to come up with a solution that meets your business requirements. Pros Getting started is very easy, the product is very flexible, and the documentation and support is fantastic. Cons The Experience Editor becomes laggy and difficult to use with long, branching experiences. Printing custom badges for different classes of visitor is clunky and requires some cleverness. The host upload seems to have some bugs. Alternatives considered [Eptura Visitor](https://www.capterra.com/p/117329/Proxyclick/)[Teamgo](https://www.capterra.com/p/136054/Teamgo/)[VisitLog](https://www.capterra.com/p/136157/VisitLog/)[WhosOnLocation](https://www.capterra.com/p/142980/WhosOnLocation/)[Envoy](https://www.capterra.com/p/143721/Envoy/) Reason for choosing Sign In Solutions Most options I looked at were not as powerful and well-designed as ProxyClick or Traction Guest and had fewer features for differentiating between different kinds of visitors, branding, idle screen, etc. Traction Guest seemed slightly more customizable and seemed to have a better admin UI than ProxyClick. It also had more bells and whistles that we may choose to use in the future, like OCR-enabled ID scanning. Review Source Response from Sign In App November 4, 2019 Hi Eduard - Thank you for leaving us a review. We appreciate your feedback! I'm glad to hear you enjoy how customisable our platform is and thank you for acknowledging our support. We're always happy to help our customers! I've shared your thoughts on the Experience Editor, with our Product team. This is an area of the app that we've had discussions about and are looking to improve on in the future. As for the Host uploads, if there are any issues that we can help you with there, please let us know and we'd be happy to set up a call to help with that! -Niall AB Ashley B. IT mgr Packaging and Containers Used the software for: 1-2 years ### "Good visitor sign-in solution" September 5, 2023 5.0 Very positive, the support team are great and are so friendly. Pricing is good. look and feel of the app is very good. Pros It works on a very basic tablet, it prints over wifi to a label/badge printer. looks a feels really great to use Cons I had one experience where the SMS connector failed but there was no alert. It doesn't integrate with legacy HR resource systems. The app doesn't update with other app store updates, i seems that it needs to be done manually Alternatives considered [Eptura Visitor](https://www.capterra.com/p/117329/Proxyclick/)[GymMaster](https://www.capterra.com/p/57469/GymMaster/)[Acre Security](https://www.capterra.com/p/135719/TDS-Visitor/) Reason for choosing Sign In Solutions Sales rep was very friendly, and pricing was not too high Review Source Response from Sign In App October 12, 2023 Thanks for the kind words Ashley! I have passed your feedback on the SMS issue along to our product team. Thanks! MB Matt B. Bid Manager Construction Used the software for: 2+ years ### "Excellent software that regularly impresses our new staff and office visitors" August 9, 2019 5.0 We used to use a paper signing in sheet, SwipedOn has massively improved our record keeping and has received numerous compliments from our clients and visitors for how professional this signing in process now is. Pros The software looks smart and has plenty of customisation options to make sure the app continues the company brand. The employee in/out feature is key to our business and receiving visitors information and email notifications to our staff when they have a visitor is excellent. Cons As an early user of this app there were a number of features that used to require a few too many clicks to access or felt slow to use, but the app has been updated a lot throughout our time using swiped-on and it is always improving. Alternatives considered [Vizito](https://www.capterra.com/p/147970/Vizito/) Reason for choosing Sign In Solutions SwipedOn offered the simplest and easiest to use employee In/Out feature and we did not want to have two separate Apps or iPads for visitors and employees. With SwipedOn offering both visitor and staff signing in features it was an easy choice. Review Source Response from Sign In App August 13, 2019 Thanks for your review Matt, it's always great getting feedback from our customers. So glad that we can help you impress your new staff and visitors! KJ Kathleen J. Physical Security Manager Telecommunications Used the software for: 2+ years ### "Contactless Signin" December 8, 2020 4.0 With Covid-19 the roll-out of the contactless sign-in is exactly what we needed. Pros Registration experience is much easier to create than the kiosk experience. Cons Kiosk experience - cannot copy and paste within the experience. Alternatives considered [Envoy](https://www.capterra.com/p/143721/Envoy/) Reason for choosing Sign In Solutions Customer Service is excellent. I have been dealing \[SENSITIVE CONTENT HIDDEN\] and both ladies were exceptional in helping me to get matters resolved. Review Source Response from Sign In App December 9, 2020 Thanks a lot for the review Kathleen! The Registration Experience indeed has a lot of positive functionalities that are helpful in facilitating touchless sign-in; on the other hand, if you need help working with the Kiosk Experience, we're here to help, just reach out to us at support@tractionguest.com! Our team has enjoyed working with you and we're happy to provide whatever additional support you need! RC Ryan C. Security Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Traction Guest Review" December 6, 2019 5.0 Very positive experience so far. Customer Service team is very attentive and helpful to all concerns. Pros Ease of use and functionality. Ability to integrate to almost any other service. Host notifications. Contractor management. Cons Lack of mobile application for management (website on mobile devices does not work very well). Inability to invite through gmail (so far). Inability for hosts to respond to text messages and acknowledge guest arrival. Alternatives considered [Envoy](https://www.capterra.com/p/143721/Envoy/) Reason for choosing Sign In Solutions Customization, and initial experience with staff. Review Source Response from Sign In App January 16, 2020 Hi Ryan, You've been a pleasure to work with and I'm happy that you've been able to explore and utilize the features throughout the platform to fit your needs. You'll be happy to know that we have plans for mobile and Gmail functionality coming soon. I have logged the ability for hosts to respond to arrival texts with our team. I really appreciated your feedback! -Jovito GZ Greg Z. Senior Director of Business Operations Hospital & Health Care Used the software for: 6-12 months ### "Great product, great customer service, and great value for your money" November 27, 2019 5.0 It's taken our company to the next level with the visitor check in process allowing the front desk to manage it in a single pane of glass and also allows Marketing to capture the data they need. Pros Features, functionality, and ease of use. Building out an experience in TractionGuest couldn't be any easier or straightforward. Cons At this time I don't have any cons with the product or the company in general. I did my due diligence when selecting the product and they delivered as promised. Alternatives considered [WhosOnLocation](https://www.capterra.com/p/142980/WhosOnLocation/) Reason for choosing Sign In Solutions Better features and functionality as well as price point. Review Source Response from Sign In App December 11, 2019 Hi Greg, thank you for taking the time to write a review. It's great to hear that your experience with Traction Guest has been easy and straightforward! I'm looking forward to working with you again - please reach out if you have any questions! -Alim MG Michael G. IT Manager Aviation & Aerospace Used the software for: 6-12 months ### "Great Product with Amazing Technical Support" April 24, 2020 5.0 From setup to going live has been a very straightforward process. Tech support is always available either on demand, or you can use the option to schedule a call at a specific time. Each time tech support has exceeded my expectations. The software is easy to learn how to use and the workflow of the experience can be customized very easily regardless of how many endpoints you have. Pros Great customer support during the setup and after the go live. Software is extremely easy to use. Cons I do not have any cons related to this software. Alternatives considered [LobbyGuard](https://www.capterra.com/p/78770/Visitor-Management-System/) Reason for choosing Sign In Solutions Traction was a more updated and polished product compared to LobbyGuard. Review Source Response from Sign In App April 28, 2020 Thank you for the review Michael! We're thrilled to hear that you've found the software easy to use and that setup has been smooth! Our support team remains happy to help any time in the future you need support from us again! JP Josh P. Administrator Accounting Used the software for: 1-2 years ### "Helpful sign in tool" January 2, 2025 5.0 Pros Easy and efficient to sign in and out using this software. Cons A few teething problems and bugs to fix occasionally, but generally get sorted quickly. Review Source Response from Sign In App January 12, 2025 Hi Josh, thanks for the review! Great to hear any issues you had have been solved :) AX Angela X. Workplace Project Coordinator Information Technology and Services Used the software for: 2+ years ### "Workplace Project Coordinator" October 18, 2024 4.0 The overall experience with Sign In Solutions gets better every year. Pros The gate location feature is super helpful since it enables guests to check into multiple buildings using one QR code. The check-in and check-out process is smooth. The appointment feature is also great and easy to use. Many hosts prefer to attach the appointment URL to their event email invites to guests than uploading a list of visitors to SIE through a CSV file. Cons We would like to be able to bulk check in guests and edit invites sent through Outlook plug-in. It will be great if we can upload an image for the email template banner instead of having to host the image as an URL using a third-party tool. Review Source Response from Sign In App October 25, 2024 Angela, Thank you so much for your feedback! We're thrilled to hear that features like the gate location and appointment tools are making a difference for you and your team. Knowing that the check-in process and appointment URL add value to your workflows is incredibly rewarding. We value your insights on bulk check-ins, Outlook plugin updates, and email template improvements. These suggestions help us shape future enhancements that better support our customers' needs. Your experience matters greatly to us, so we'd love for you to connect with your account manager to share even more direct feedback—this helps us stay closely aligned with your needs and deliver an exceptional experience. Thanks again for sharing your thoughts and being part of the Sign In Solutions community! MW Murel W. Security and Reception Services Manager Religious Institutions Used the software for: 2+ years ### "Church Organization Needs Met" June 17, 2024 5.0 Pros We use SwipedOn as a lobby registration system at the International Center for our church organization. We currently use three tablets for guest visitors into our building. Visitors are classified at our site from the three different building entities, as well as Chapel, Museum, Service/Tech, and Tour visitors. Depending on the category of visitor they may sign off on a necessary form and get their picture taken. Their name and picture are forwarded to the client user/team, as well as our security team. The ease of use for logging in and logging out impresses many of our guests and vendors. Cons Unfortunately, we do not utilize all the features available as they are not needed at our site. Review Source dH dan H. Information Systems Specialist Food & Beverages Used the software for: 6-12 months ### "Good customer support, potentially great software" April 15, 2019 5.0 Pros Text messages, ease of use on the website, customer support is typically good. Cons There are are few things that we don't like about the app and it might be due to the needs of our company rather than the functionality of the app. In my opinion this software is really geared towards companies that will use the Employee function more so than the visitor function. With the size of our company, it just is not feasible to use the Employee Sign-In function. The Roaming feature makes sense but if someone Roams to another location, they then are traveling back to their Home location, it's unknown via the App if they are still in that remote location or not. This is a big flaw and makes the function useless for our company. For evacuation function to be more effective, there needs to be an iphone app available. For large manufacturing plants to have several kiosks at different entrances (which our company does at several locations), during an evacuation there is no way of actually utilizing the Evacuation option between different safety zone's managers. The only solution to that right now is to give each safety zone manager an iPad in order to hit the Safe button on each visitor/employee (if using the employee sign-in). We need an option for printing visitor tags. It doesn't make sense to have tags print if the visitor doesn't need one. (Ex. When they go to lunch and then come back). We have this a lot at several locations which adds up when it comes to buying rolls of labels on top of the text message costs. Review Source Response from Sign In App April 30, 2019 Hi Dan, Thanks so much for your review and feedback. Pleased to hear you have experienced our great customer support. We certainly have plans to improve employee roaming and our evacuation function with a phone app. A member from our Product team will be reaching out to you to discuss this in more detail. Thanks again! AP Anish P. Server Administrator Architecture & Planning Used the software for: 2+ years ### "Personnel and Product " February 11, 2020 5.0 it is a great product easy to use. Pros Software aside which is a very good product, we've had Traction Guest for a few years and have been a small part in continual growth of the product functionality. The Personnel that we have been dealing with from that start is what makes the difference, the following have always been there willing to help in any situation and pleasure to work with \[SENSITIVE CONTENT HIDDEN\]. Cons only thing we have had issues is clients saying there is too much information. Reason for choosing Sign In Solutions The product looked like something that would fit our needs, we proceeded with 1 month trial before we were satisfied, again this goes back to the personnel listed who helped develop the options to fit our needs. Review Source Response from Sign In App March 3, 2020 Hi Anish! Thank you for the review! Not only do we want to provide a robust visitor management solution, but we're also keen on continuing to earn your trust every time you need support, have some feedback, or are undergoing transitions with far-reaching implications for your visitor management processes. We continue to look for ways to make the software as friendly to your guests as possible, and welcome any feedback/suggestions and any contact whenever there's any way we could lend you further support. LY Lari Y. Office Manager Computer Software Used the software for: Less than 6 months ### "Nice looking and easy to use with good features." May 16, 2017 4.0 Pros I was hoping Traction Guest would be easy to setup, and I wasn't disappointed. Before I scheduled the first call with my Customer Success Manager, I made sure I had all my components - iPad, Brother printer, and badge supply. We set aside an hour to go through the basics and design the flow of our guest check-in. The design tool has its little quirks, but my rep walked me through everything and, with his help connecting the printer, I was checking in and printing badges by the end of the call. He taught me enough about the tool to allow me to fine tune the design and add graphics on my own. It was nice to know he was thinking of ways to make my experience with Traction Guest better. One day, he just told me he had designed a new badge layout for me to download. When Legal wanted to add an NDA, my rep talked me through the setup in a few minutes. My rep was so responsive, he even answered emails I sent after normal office hours - I had told him I work late hours. Several times I commented that it would be nice if I could... and he'd come back either with a suggestion or a completed update to our experience. I had fun running what-ifs because it's so easy to change the experience and it takes only a few seconds to update the iPad. Of everything, I think my favorite part of working with my rep and Traction Guest is that they were listening to my comments and considering them in updates. As nice as the product is right now, they're working on making it great. Cons There's only one thing I find inconvenient. The "Back" button in the top left corner of each screen scrolls nearly out of sight as details are entered in fields. If you want to go back, you have to swipe down on the screen to see the button. I know they're working on this. Review Source Response from Sign In App May 16, 2017 Thank you for your detailed review, Lari! It's been a real pleasure working with you and we appreciate all the ideas you've been sharing to further improve our platform. We hope you continue to have fun creating more custom visitor experiences! CT Chris T. Membership Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Big improvement in our guest check in process" December 6, 2019 5.0 Overall our experience has been great. The demonstration process gave us an excellent idea of what we were getting ourselves into. The set up call gave us enough knowledge to complete our end of the process with the experience and guest ID badges. Once we went live, we have not had any issues with Traction Guest. Our biggest issues were hardware related and tinkering with the settings on the iPads. It's been a good switch and our guests have not had any complaints. Pros I like how simple it is to learn to use. I have knowledge of using technology, but none as far as setting up technology or writing code nothing like that. When I first was tasked with setting up Traction Guest I was anxious, but once I got started it was very simple to use and set up our guest experience and the printed badges. Customer service has been very helpful and quick to respond. Cons As you build out the experiences it can get difficult to follow the path to the next selection. Review Source Response from Sign In App January 20, 2020 Hey Chris, thanks for taking the time to share your thoughts on Capterra! You're absolutely right about the Experience Editor and how easy it actually is once you get started. This is something our Product team is looking to improve upon some more. When you're ready to your Visitor experience, you can always reach out to us for additional support! CJ Charlotte J. Head Office Administrator Non-Profit Organization Management Used the software for: 2+ years ### "SwipedOn is great" August 20, 2019 5.0 SwipedOn is a slick piece of software that gives a great first impression to visitors to our Head Office. We are a not-for-profit organisation so we need to spend our money wisely. SwipedOn enables us to do this without having to compromise on quality. Pros The ability to do away with all the paperwork required when welcoming a visitor on site. Cons The initial cost of buying an iPad and stand. Review Source Response from Sign In App August 26, 2019 Hi Charlotte, Thanks for your awesome review. It's lovely to hear you're enjoying SwipedOn and a paperwork-free process (yay!). As always, if you need anything please feel free to reach out via live chat anytime. :) Thanks, Lou & Team SwipedOn AV Anthony V. MFG Engineer II Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Simple and user friendly software with great customer support!" December 15, 2020 5.0 The customer support team, specifically \[SENSITIVE CONTENT HIDDEN\], is very knowledgeable and helpful. We were able to resolve an ongoing issue in a matter of one phone call and Microsoft Teams meeting (approximately one day). Pros Easy to use and very straight forward. Great customer support representatives! Cons Updates on the iPad always seem to cause us to reboot in order to get full functionality back. Also, the signature button could be larger and more obvious (with the word) signature on it. These are the two most frustrating things I have come across in being directly involved with the product the past year and a half. Reason for choosing Sign In Solutions N/A Switched from [Envoy](https://www.capterra.com/p/143721/Envoy/) Corporate transition per new contract. Review Source Response from Sign In App January 12, 2021 Thank you so much for the feedback Anthony! Our support team always enjoys working with yours, and we're thrilled to hear that you've found our software pretty easy. We'll take a look to see what could be causing issues with iPad updates, and into potential for edits to the Signature button. Any additional feedback or thoughts, please feel free to share with support@tractionguest.com at any time! VR Verified Reviewer CANBus Engineer Used the software for: 1-2 years ### "Easy to use and configurable, great customer service if you do get stuck" June 4, 2018 5.0 Easier to track employee movements for fire registers, and also notifies individuals of visitor arrival by e-mail. Pros Functions are streamlined and easy to use, with a highly responsive web UI for administration, and a configurable and customisable UI for the sign-in accounts. Any queries that I have had were swiftly resolved by the very friendly support team. Cons Difficult to quote any cons about the software. The only thing that springs to mind is possibly extending the app so that the fire register is accessible from phones in the event that the iPad cannot be retrieved. Review Source Response from Sign In App June 8, 2018 Thank you so much for the great review. We do pride ourselves in our customer support :) Also, thanks for your feedback around mobile functionality - I will pass this on to our product team. Cheers, Amy LR Luke R. Technical Support Specialist Information Technology and Services Used the software for: 1-2 years ### "Review from Voices" October 27, 2022 4.0 Pros Easy to use. Modern looking interface. Very easy to make any changes to the system based on our needs. Cons Employees tend to forget to sign in. It could do a better job of notifying employees when they don't sign-in. Some employees only come into our office a few days a month and it can difficult for them to remember to sign in. An automated process would catch everyone coming into the office. Review Source Response from Sign In App November 6, 2022 Hi Luke - thanks so much for the review! We do have a setting for reminder notifications for employees using the Pocket app - here is the link https://www.swipedon.com/support/how-to-enable-reminder-notifications-for-employees-using-the-pocket-app :) Thanks, Mia CC Christine C. IT Manager Automotive Used the software for: 2+ years ### "Works really well" May 22, 2019 5.0 The electronic visitor login gives us much better advisability than our old paper log sheets. We also have multiple buildings within a mile of each other. Checking the signins was really cumbersome. Although the system appears to be designed to aid a receptionist. In our unattended setup, we get caught off guard when there are issues with updates, both application and iPad updates. Improving the design for unattended locations would be a big plus. Pros The ease of use and ability to add multiple administrators. Our setups are in an unattended reception area, most of the time it works really well. Printing the visitor badges is really great to help everyone recognize who is a visitor. Cons The only notification for updates is displayed on the iPad or when logged into the website. In our configuration, we don't check the iPad regularly and don't find out there is an issue until a visitor shows up. I think it would be great if the admins on the account were notified by email when updates are available. Review Source Response from Sign In App May 27, 2019 Hi Christine, Thanks for your lovely feedback, it's great to hear how the ID badge printing in particular is helping with the visitor sign-in process in your company. Apologies you're having trouble with the update notifications showing up on the unmanned iPad. It sounds like you might need to enable auto-updates on both iPads. If you take a look at this article and have a look at the option to set automatically (about halfway down the page) this might help resolve the issue: https://support.swipedon.com/faqs/faqs/how-to-update-the-swipedon-ios-app We will definitely pass on the feedback regarding admins receiving email notifications to our product team. Feel free to reach out anytime via live chat should you need any additional support around implementing the auto-updates. :) Thanks, Lou Sean R. Vice President Information Technology Retail Used the software for: 6-12 months ### "Accomplished what others couldn't " May 1, 2018 5.0 Pros We were in search of an application to replace our outdated paper sign in/out form and after much research we came upon SwipedOn. This offered us just about everything we were looking for and over time with their updates has become our primary app for employees and visitor tracking. There are VERY responsive to inquires and have been a great partner for close to a year. For us this has been a added value to the company and highly recommend it to others. Cons Ultimately we would like to see some more flexibility with the desktop login to allow employees to notate future out of office like vacation, etc. Review Source Response from Sign In App May 7, 2018 Thanks for the awesome review, Sean! We strive to provide excellent support to our fantastic customers, like yourself. Great to have you as part of the SwipedOn team! Kind regards, Amy BR Brad R. Program / IT Manager Automotive Used the software for: 6-12 months ### "Great Asset For Our Business" December 8, 2016 5.0 We launched SwipedOn to replace our paper books for tracking employees and visitors when they enter and leave our facility. We have around 70 employees using it and have been averaging around 8 visitors per day. The app is incredibly easy to use and offers plenty of opportunities to customize the information that you want to collect. Our EH&S team loves the "Evacuation Mode", which helps quickly identify everyone that is in the building and allows them to be checked in as "Safe" once they have safely evacuated the building in the event of an emergency. Customers and vendors that visit often comment on how easy it is to register as a visitor and get their badge. Pros Once the initial configuration is setup for the appearance and data collection it just works. No intervention is required to keep it running smoothly. Cons Email notifications for guest arrival sometimes take a few minutes to be received. Not sure if this is an issue on our end with the threat prevention software that we employ to scan incoming emails. Review Source Response from Sign In App December 8, 2016 Thanks Brad! Really positive review and we're pleased to be improving processes and Hendrickson. Yes, we do pride ourselves on the Evacuation Mode and constantly looking for ways we can improve this area. Thanks for the kind words around the quick set up too! Our number one goal is to make your lives easier. With regards to the notifications - I've passed this on to the team and we'll investigate. May well be in bound firewalls? Our SMS notifications will negate this and we're happy to sort you out should you wish. Thanks again for such a great review! Cheers, Hadleigh JH Judith H. Business Analyst Oil & Energy Used the software for: 6-12 months ### "Traction Guest Review" December 15, 2020 4.0 We are currently moving away from manually orientation card preparation for contractors, which decreases the administration strain. Pros Integrating into our company was a challenge because we turned Traction Guest into much more than what it was designed for. But what i like most about this is that the support we had from Traction Guest support team, specifically \[SENSITIVE CONTENT HIDDEN\], who assisted us with any questions or concerns we had. She always gives 100% and we appreciate it. Cons There were some glitches in the beginning but they were eventually resolved. This is expected with any software. Traction Guest has the potential to expand especially in the Oil & Energy Sector. Reason for choosing Sign In Solutions It's ability to work with us to develop what we wanted. Review Source Response from Sign In App January 12, 2021 Thank you so much for taking time to write this review, Judith! Our support team has enjoyed working with you! There is indeed a lot of flexibility and configurability that Traction Guest has, especially for companies in the energy sector, and we've enjoyed helping you to exploit them to their maximum potential. Any future support needs or thoughts you may have, feel free to send to us at support@tractionguest.com, and we'll explore with your team and with our own team internally our options for making it happen. 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