Who Uses This Software?

Fitli can be used by any small or medium business what wants to engage their customers by offering online and mobile scheduling for classes, appointments, or workshops.


Average Ratings

17 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Pricing Details
    **UP TO 45 DAYS FREE** **NO CONTRACT** **NO RISK**
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • fitli
  • www.fitli.com
  • Founded 2015
  • United States

About fitli

**UP TO 45 DAYS FREE** The Fitli Online and Mobile Scheduling solution is everything the other guys are not. Fitli is laser focused on delivering in 3 areas. - First is Simplicity. Get setup in minutes and never look back. - Second is Service. Simply Amazing. Read the reviews. Their customers love them. Maybe the best service you are going to find without paying extra. - Third is Affordability. First of all, you get the Free Trial. Then choose a plan starting as low as $29/month.


fitli Features

  • Attendance Tracking
  • Billing & Invoicing
  • Check-In Manager
  • Class Management
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Membership Management
  • Point of Sale (POS)
  • Reservations Management

fitli Reviews Recently Reviewed!

Fitli has been great in helping me keep track of customers, sales, and evaluate success!

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use. Customers can make bookings and payments on their own (which also gives me the ability to correspond with them prior to a class or session if needed). Reports that are available are very helpful! Support is fantastic!

Cons: It took a little getting used to the language of the software but not much else! I am interested in seeing more monthly reports being developed.

Overall: Saves me so much time!

Opposite of Mind Body (A Good Thing, I Swear)

Jun 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: fitli had me up and running within an hour - that was incredible. No complicated back-end setup, no processing wait times, no complicated procedures. I asked a few questions, agreed to an overview and within 24 hours my website was fully functional and ready for booking., with a no-negotiating-needed free trial.

The customer service is exceptional. They not only offer online chats, e-mail correspondence and phone conversations but they also make themselves available to respond to each request, sometimes even in the "off" hours. They are kind, prompt and even, at times, hilarious - because we all need a little hilarity in our lives.

Cons: The business is building, so they haven't figured out everything just yet. While there is a long list of "coming soon" updates, they absolutely prioritize big, unforeseen issues and work quickly to resolve anything that will impede one's business. No Android app is available but the iPhone app is pretty useless for back-end users, so it's not a big deal.

Overall: fitli takes so much stress off my life. I don't need to worry about booking clients, processing payments or managing wait lists. Any request I make gets added to the list of updates. I don't know how many clients fitli manages, but I often feel like I am one of only a handful. I am so grateful for their kindness and attentiveness to ensuring that my business prospers through the support of their software.

You can't find customer support better than this! Both for me (the business owner ) and my clients!

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Best value for a small business. Run by people who actually care and want to keep making improvements. Easy to use for everyone.

Cons: My particular situation is a little different, I run a program for kids so the booking could be designed with that in mind better. However, the owners are always taking my feedback into consideration and I believe one day this will be even a better tool for people like me. It still works fine for my situation, I just had to make a few adjustments.

Overall: Easier to schedule clients so I can focus on other stuff

Vendor Response

by fitli on June 25, 2017

Thanks Brande! We will definitely get the parent/child functionality. So much to do and so little time.

Excellent Customer Service

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: A fantastic staff willing and able to help you set up and maintain your account. The website and app is easy to use and constantly updating to accomodate needs of the clients!

Great Experience

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am very excited to work with fitli. they are so helpful and quick to respond to any questions I may have. It's a direct communication. They also listen to the users needs and concerns and act quickly to resolve the needs and concerns.

Magnificent Software and Customer Service

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use, has 99% of the items we were looking for, book and pay, classes, packages, descriptions, reports, etc.

Cons: There is nothing I dislike about the software.

Overall: Our Yoga Studio adopted Fitli at the end of December. We previously had used MindBody and that was a fiasco. It took us about two weeks to get going and during that time customer service, John Cline and Dan Jenner, were literally with us every step of the way. Every time we had a concern or a question, they answered it within minutes, most times with a phone call. And if we needed something that wasn't an option yet, they worked hard to either get us a workaround or added it for everyone to use. A lot of the missing items that we asked for have already been added to the Fitli software. The software is very user friendly for us and our clients. We are a very small studio and we wanted a software company that was up and coming and willing to work with us. We could not have found anyone better suited to us than Fitli. And we send many, many thanks to John and Dan for helping us along the way. Don't hesitate to try Fitli. You will not be disappointed.

Recommendations to other buyers: Besides creating a marvelous software package, Fitli has made themselves very customer oriented. Customer service is #1.

SAVE YOURSELF TIME, MONEY AND FRUSTRATION! FITLI IS THE BEST!

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use, transparent and amazing customer service.

Cons: Tiny inconveniences like not being able to change certain choices when setting up or the fact that I have to constantly pass by the request to review the instructor (me) every time I enter anything.

Overall: I don't think I've ever looked forward to writing a review in my life but there is always a first for everything and FITLI more than deserves this review! I wish I could adequately express how wonderful a company and an application FITLI is! After wasting too much time, energy, and $$ on MindBody, I was very grateful to find this company!

The customer service is beyond compare. John worked with me first over a couple of phone calls to establish whether this was the right software for me and whether we were a company that FITLI could serve. They went outside of their comfort zone, I'm sure, working with us as we are not the usual people they serve - we teach and coach a sport; our needs are radically different from that of a yoga studio, per se. But after a couple of calls, John handed off the baton to Dan who has been the most patient, supportive, nonjudgmental teacher and guide one could ever ask for. By the time our application was set up, I felt confident I could manage it on my own. And when I got stuck in the process of setting it up, he made sure I got the support I needed. No frustration, no long waits for him to get back to me. In fact, I don't think I've ever even waited more than a few hours. Setting up was done in a matter of days over several weeks and didn't come close to taking the time MindBody would have taken (months). It was slowed by the time I had available to work on it; FITLI was always there when I was available to move forward on set-up.

Our athletes are excited to have an electronic process for signing up for practices and paying fees. And our bookkeeper reports that her work has been streamlined - about twice as fast as what she used to do. All this is well-worth the cost which is thankfully also very transparent.

The application is easy to use. I'm not the only one saying this - all of our customers are saying it too, even those who've had to contact FITLI to ask for help. We don't have the most tech-savvy customer-base and yet everyone is up and running within less than ten days of going live with the software. There are a couple of very minor changes I'd like to see in the software and I appreciate that FITLI listens to those concerns and let's me know that updates are planned.

Don't look any further - you've found the people and the software!

Recommendations to other buyers: If you are looking for ease in set-up and use and for incredible customer service, this is an excellent choice!

Amazing app and customer service

Jan 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am so blown away by how nice and profesional they have. They have been so supportive and helpful from the very begging. They helped me set up my account in April last year, answered all my questions and made it as easy and customized for me as possible.
Fitli app is so easy to use, but so efficient at the same time.
My students and I love it:)
Highly recommend it!
They even gave me 6 months free for being a new customer!!!
Best customer service possible!

Incredible Customer Service!

Dec 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Fitli is incredibly helpful! I have had questions and they don't hesitate to get back with me and have even talked me through steps over the phone. It is making the process of booking training sessions so much easier for me and my clients. Yay for no more punch cards!

Great Product and Service

Dec 21, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and make changes

Cons: The physical look that clients / customers use.

Overall: After searching dozens of programs to find the right fit for our wellness center, we finally came across Fitli. It was the right price point and after getting great customer service from John, I realized that the program actually was equipped to handle what we were looking to do for our center. The Anka Wellness center is a little different and most programs out there didn't have what we needed to accommodate or they were out of our price range. The customer services is hands down the best. I felt that they really wanted to learn more about what and how I want my center to operate so that they are able to guide me better. The training was extremely helpful and they are always willing to give more if we should need it. I'm glad I stumbled across Fitli and recommend highly recommend it.

Recommendations to other buyers: It would be great if someday we can add products and swipe cards for the membership.

5 Stars for this software's potential.

Dec 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Full solution to create a class schedule for our studio, track customer attendance and accept payments - all of which is extremely easy to set up.

Cons: Does not offer a full solution for retail sales.
When I click on a clients name, I would like to see their purchase history. Often times we have people that come in a few days after a package has expired and we want to see when exactly they made the initial purchase. There does not seem to be an efficient way to do this.

Overall: I have been using the fitli software to manage class attendance and payments at a small yoga studio for a few months now. I had previously used Mind Body-Online but became so disgusted with their lack of customer support and high fees that I jumped at the chance to use an alternative. Fitli has been easy to set up our weekly class schedule with multiple instructors and types of classes, has acted as a complete solution for our customer attendance tracking and payments, and has done so at a very very low cost. The only short-coming is the ability to handle our retail sales, but this is a small part of our business and I'm sure fitli will implement the feature as time goes on.

The fitli technical staff has been very responsive to minor bug fixes and very transparent when rolling out patches and upgrades. If I have a specific problem, I can email them and set up a phone conference right away to get things resolved, that is a virtual impossibility with MBO.

The phone app allows our clients to keep up to date in real time with our schedule as well as book into our classes and purchase packages before arriving to the studio. As fitli grows, the app will allow people who travel to find us more easily and see the reviews our current customers have left.

Bottom line is that I recommend this software for anyone needing a full solution to manage clientele attendance and payments.

Recommendations to other buyers: It would be nice if we could set the colors of the classes on the calendar :)

Vendor Response

by fitli on April 25, 2017

Hi Robert - Thank you for the great review. At the bottom you asked to be able to set the colors of the classes on the calendar. And... we launched that improvement a few weeks back. Enjoy!

Great service!

Dec 21, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Its very user friendly

Cons: Needs and app for Android phones but they tell me its coming soon

Overall: I have been using the program for about a mo now and find it easy to use and when i did have issues John and hos team help right way some of the best customer service i have ever had!

Recommendations to other buyers: Na

Great Service and helpful software

Aug 30, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ability for my clients to schedule with me and for them to be texted when their session is booked is great. This saves me time and effort. I also like the flexibility of being able to have hidden packages/pricing that I can apply if needed.

Cons: Because it is fairly new there some features that would be nice to have. However the Fitli team are open to suggestions and constantly working on adding new features.

Overall: John and his team are exceptional. They helped me get up and running quickly and have been there to answer questions and help me through any challenges that have come up. Their software is helping me manage my small Pilates studio with ease and for a reasonable cost.

Recommendations to other buyers: If you are just starting your business get on it right away so you don't have to get clients to change their habits. It is so much easier if clients are booking their own sessions and paying online if that is the way you want to run your business.

User-friendly at a great rate!

Aug 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is unbelievably awesome. If you need something figured out on a Sunday they will make it happen for you!

Cons: Currently there is only an Apple IOS app for this software...but they are working on getting it available for Android OS soon!

Overall: This start up company is doing a great job of competing with some of the larger, corporate software companies out there. As with anything new they are working out the kinks but what is important is that the kinks do not affect clients' daily use of the program or accessibility. Fitli has lots of improvements planned for the near future that will improve the functionality. I recommend that you give them a try!

I've never been this impressed with a company

Aug 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's *extremely* easy to set up and use. And I've never had a question that wasn't quickly answered by a member of the team.

Cons: Instead of being able to change pricing in classes, I've had to delete them and start over. (A tiny complaint, but you asked.)

Overall: I was looking for an alternative to Mindbody and saw a fitli ad on Facebook. I decided to sign up and actually didn't use the program for awhile. About a week or so after signing up I get an email from someone from fitli asking if I wanted to have demo. I was halfway through the demo call and already texting my friends telling them they needed to check into this software. It had all of the functionality that I needed and terrific customer service. (Turns out the man doing my demo was one of the co-founders.)

Fitli has made running my business very efficient!

Aug 01, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is not too cumbersome and the clients love it.

Cons: I wish it pulled up the schedule a bit quicker. It is not bad but slower than other functions.

Overall: I have found that not only do I like using Fitli but the customers and my trainers love its efficiency as well. I found the Filti staff to be very engaging and helpful whenever I needed anything. It has made running my business much smoother.

Recommendations to other buyers: I am happy with it and Fitli continues to grow as my business does.

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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