# Lucky Orange Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lucky Orange Software - reviews, pricing plans, popular comparisons to other Heatmap products and more. Source: https://www.capterra.com/p/150695/Lucky-Orange --- # Lucky Orange Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lucky Orange ## What is Lucky Orange? Capterra Product Descriptions Capterra Product Descriptions 100% 10 B39 Lucky Orange's dynamic heatmaps help you discover customer insights on every part of your website - including drop downs, expandable menus and hover-overs. Over 500,000 websites worldwide have used Lucky Orange heatmaps to see what elements users click the most, how far they scroll, and what form fields cause the most abandonment. All plans come with advanced heatmap segmentation capabilities including filtering by referrer URL, UTM parameters, device type and more to help you find meaningful insights faster. NEW Lucky Orange Discovery AI can summarize where visitors get frustrated, how different devices visitors use impact their website experience and more. Lucky Orange gives you heatmaps on every page of your site without the time consuming and manual process of uploading screenshots of every page. Get started today with a free trial. Lucky Orange's dynamic heatmaps help you discover customer insights on ## What is Lucky Orange used for? [Heatmap](https://www.capterra.com/heatmap-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Web Analytics](https://www.capterra.com/web-analytics-software/) Overall rating Based on 260 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Starting price $39 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Lucky Orange alternatives [4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (5,880)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Screpy](https://www.capterra.com/p/209021/Screpy/) [4.8 (236)](https://www.capterra.com/p/209021/Screpy/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/209021/Screpy/) [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (539)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163516/Hotjar/) [View all alternatives](https://www.capterra.com/p/150695/Lucky-Orange/alternatives/) ## Who uses Lucky Orange? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking 4.7 (92) 76.09% of 92 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Heatmaps 4.6 (74) 71.62% of 74 reviewers that rated this feature as important or highly important A visual display that uses a color spectrum to show how visitors interact with areas of a web page Real-Time Monitoring 4.7 (51) 58.82% of 51 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Reporting/Analytics 4.5 (48) 66.67% of 48 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data For Websites 4.8 (42) 76.19% of 42 reviewers that rated this feature as important or highly important Software is used for working on online pages Data Visualization 4.5 (40) 47.50% of 40 reviewers that rated this feature as important or highly important Graphical representation of data Lucky Orange 105 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Create and automatically send premade copy in response to customer messages Track and analyze user behavior within a system or network Track visitors'/audience's responses across web pages and other optimized content Track and analyse user behavior within a system or network Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Group campaigns by project, client, or campaign for better management. Shortcuts for inputting frequently used messages Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Track the amount of clicks on individual products to measure campaign results Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads A report showing what actions customers perform Access previous interactions or concerns to maintain customer relationships Visualize and analyze customer experience across all touchpoints and channels Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Receive and/or send email notifications for urgent updates, requests, or other information Tracks metrics that provide insight into how a user interacts with any interface or product A chronological record of actions or occurrences within a network, software, or process Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Caters to sales teams Software is used for working on online pages Monitoring and analytics of how visitors interact with forms, such as drop-off, refills, blank submissions, errors, and more Method of analysis that visualizes the series of events that lead towards a defined goal. Establish measurable goals and objectives and track their progress over a specific period of time A visual display that uses a color spectrum to show how visitors interact with areas of a web page Shows where users' cursors move while navigating a website Superimposing two or more images Track interaction history by documenting conversations for contacts Record and follow the progress of every issue Track and monitor a specific set of keywords Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Ability to chat online in real time Measures how easily users can access, read, and navigate the site on mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Form to collect visitor contact information when live chat isn't available A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Copy on the page or chat window encouraging the user to engage with the chat option Analyze and gain insights into data in real-time Engage in direct, instant messaging with consumers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Capture what is happening on a computer screen Mapping/visual representation of exactly where users stop scrolling and leave website pages Search and filter data across systems to locate required information by entering keywords or certain criteria Record active support and chat sessions for auditing and training Apply statistical/mathematical models to sets of data Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Track the amount of time users spend on websites View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Review data from past periods to reveal recurring tendencies and predict future performance Process of evaluating a product or website by testing it with representative users. Track and interpret metrics on the usage of company resources Monitor user activity through engagement methods Track user's interaction with the prototype Analyze and gain insights into user experience Track visitors and purpose of visits Interact with data visualization elements, such as charts and graphs, to drill down into data Graphical representation of data or processes Collect and analyze traffic data about website visitors Track and analyze information regarding website visitors An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.6 (259) 4.6 Based on 259 reviews ## Pricing Value for money 4.6 (224) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/150695/Lucky-Orange/pricing/) Free $0.00 It includes: - 100 sessions/month - 30 day data storage Build $39.00 Flat Rate,Per Month It includes: - 3,500 sessions/month - Unlimited heatmaps - Unlimited session recordings - Unlimited surveys, responses and announcements - Unlimited conversion funnels - Unlimited dashboards - Unlimited event tracking - Unlimited chats - Unlimited members - 60-day data storage; extended retention options available Grow $89.00 Flat Rate,Per Month It includes: - 15,000 sessions/month - Unlimited heatmaps - Unlimited session recordings - Unlimited surveys, responses and announcements - Unlimited conversion funnels - Unlimited dashboards - Unlimited event tracking - Unlimited chats - 60-day data storage; extended retention options available Expand $249.00 Flat Rate,Per Month It includes: - Unlimited heatmaps - Unlimited session recordings - Unlimited surveys, responses and announcements - Unlimited conversion funnels - Unlimited dashboards - Unlimited event tracking - Unlimited chats - 60-day data storage; extended retention options available Scale $1,049 Flat Rate,Per Month It includes: - Unlimited heatmaps - Unlimited session recordings - Unlimited surveys, responses and announcements - Unlimited conversion funnels - Unlimited dashboards - Unlimited event tracking - Unlimited chats - 60-day data storage; extended retention options available Value for money 4.6 (224) 4.6 Based on 224 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Google Optimize](https://www.capterra.com/p/246659/Google-Optimize/)[ Google Optimize 360](https://www.capterra.com/p/245589/Google-Optimize-360/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (210) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (210) 4.7 Based on 210 reviews ## User reviews Overall rating 4.7 Based on 260 reviews Filter by rating 5(198) 4(49) 3(10) 2(3) 1(0) Mentioned topic Sorted by most recent SF Sam F. Marketing manager Computer Software ### "Great software but can be frustrating at times." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 12, 2026 Overall it's solid software with good features to help you optimise your website. It's been frustrating at times with recording not playing properly but it has helped us improve user experiences and our conversion rates have increased. Pros I've used LO on and off for 10+ years. I really like the UIX updates they have made more recently. Everything is easy to find and filter and it has been useful to optimise our website, resulting Cons The data can be slow to load sometimes which is understandable and we have a lot of traffic on our site. But the biggest issue is watching recordings - if I scrub through videos they often pause and can't be played again, or start just showing the site footer and not the users actual interaction with the website which can be frustrating. Alternatives considered [Hotjar](https://www.capterra.com/p/163516/Hotjar/) Reasons for choosing Lucky Orange Cheaper, while having all the same features from what I could see. I have used both before and also just like LO more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2026 Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Regarding your feedback on the recordings, could you please reply to our most recent email with examples or you can also send them directly to support@luckyorange.com and we are happy to take a look. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange JM Jerry M. President Retail ### "Your Pond Pros Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Love it. We use it everyday to better our business. On numerous occasions, we were able to spot where customers may have had a rough experiece or something we noticed that may have lead to less time on the site. Pros We are able to catch any customer experiences that may hinder our business, simply by watching their experience on our site. Tremendous help! Cons Don't really have anything negative to say at this point. Maybe if there were a way to contact customers who visited the site. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2026 Thank you for your review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange Alex D. Co-Owner Cosmetics ### "Lucky Orange for the win! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2026 I have been using it for many many years and I have nothing bad to say about it. It works great for our small business. Pros Data Analysis,Monitoring, Security. Easy to install and maintain. Good overall features for the price. Cons I am still sticking to the classic version of Lucky Orange since the new one has a lot of other features I don't need at the moment. Alternatives considered [Hotjar](https://www.capterra.com/p/163516/Hotjar/) Reasons for choosing Lucky Orange Better for our small business for pricing and ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 27, 2026 Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange PD Patrick D. Marketing Arts and Crafts ### "I love this app! Highly recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 4, 2025 I love how lucky orange allows us to track visitor behavior to the website. This helps us inform our website UX decisions. Pros I like learning the behavior of my audience and using that to inform how we design our website and user experience. Cons The dashboard is a bit hard to find where to view videos. I feel like that’s the main feature. Should be prominent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 7, 2025 Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange WH Wade H. Founder and Store Owner Leisure, Travel & Tourism ### "A Must-Have Tool for Understanding Visitors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 21, 2025 My overall experience with Lucky Orange has been excellent. It’s an intuitive tool that provides valuable insights into user behavior, helping me make data-driven decisions to improve conversions and user experience. Pros I really like how clearly Lucky Orange shows customer behavior. The heatmaps and session recordings make it easy to see where visitors click, scroll, and drop off, which helps me improve my site layout and conversions. Cons Honestly, there wasn’t much to dislike, if anything, I’d just say there’s so much data available that it takes a little time to explore all the features fully. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Thanks for leaving us such a thorough review! Seeing exactly what your visitors and customers do and experience on your website through Session Recordings and Heatmaps can make all the difference in improving your website and growing your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange AA Antonela A. E-commerce and logistics coordinator Cosmetics ### "Getting introduced to Lucky Orange" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 20, 2025 It's been good so far. It's my first time using this app so I am getting used to it and also to understand how it works. Pros Very good customer service , they are super willing to help. I can tell is a very good tool but their team make it even easier to understand. Cons It's a little bix complex to understand, it has to improve the visual aspect, they would help to gather data easily. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 31, 2025 Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange VR Vicki R. Ecommerce Manager Wholesale ### "Its ok, but not Great" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 July 6, 2025 It's been ok. I thought the product would do more to be honest. The support is good, when it wasn't working properly the team kept working at it until they had it sorted. We are in month 2 and still undecided if we will keep it. Pros I like how you can see page specific information and see exactly when customers are using your site and what fot. Cons Can't get specific customer data without A LOT of work on our side. This is the one area I think Lucky Orange is lacking. I can see the data on the screen but can't export it with all the needed data. We have to do a lot of manipulation at our end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2025 Thank you for taking the time to leave us a review and providing feedback. Out of the box, Lucky Orange defaults to only collecting general information such as geographic location, device type, and browser details as a part of our visitor privacy and data security features. You can enable custom user data through additional configuration on your end, ensuring that you have complete control over what information, if any, is passed to Lucky Orange. Our team has been working with you on adding this custom code and have confirmed it is working properly at this time. Our platform does not have the ability to identify anonymous website visitors. You would need to use another 3rd party service that allows you to identify unknown website traffic. We have also passed along the feedback related to exporting that customer information to our product development team for future consideration. Thanks again for your feedback and if you have any other concerns, please feel free to reach out. KH Keri H. CEO Tobacco ### "Great for organic growth! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2025 It’s been positive! I look forward to my recap emails letting me know what’s going on. The only downside is it’s not great to navigate on mobile Pros I like that I can replay customer sessions. It helps me understand the flow and see exactly where customers are falling off Cons I honestly haven’t found a dislike, I love my recap emails daily to see what an overview is. It includes everything I need Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2025 Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through Session Recordings can make all the difference in improving your website and growing your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Will from Lucky Orange MB Mathieu B. CEO Biotechnology ### "Review LuckyOrange" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2025 Very useful even with the free version, pretty much liked all the inclusions and possibility to see what they do Pros Session playback on the free version is very useful to track what the viewers are doing on your website Cons Too many emails ( i know i could deactivate this option, but i still need some of the insights given in some email Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 27, 2025 Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange PG Pierre G. Chargé de développement commercial Wholesale ### "A must have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2025 Très agréablement surpris je pensais que l’outils serait moins complet que cela et en fait c’est aujourd’hui je pense l’outil le plus important pour mon site si je devais en garder un Pros Possibilité de voir les pages visité par les utilisateurs de manières très précises, on navigue facilement dans les menus également Cons Si je devais choisir un élément à Améliorer je dirais peut être sur la création de pop où j’ai eu du mal au début à visualiser les miens pour les tester mais j’ai rapidement trouvé une solution Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 27, 2025 Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Regarding your feedback on having some trouble setting up an announcement, feel free to reach out to support@luckyorange.com anytime you get stuck and we are happy to help! Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Justin from Lucky Orange [View all Reviews](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Popular comparisons [Screpy vs Lucky Orange](https://www.capterra.com/compare/150695-209021/Lucky-Orange-vs-Screpy)[Hotjar vs Lucky Orange](https://www.capterra.com/compare/150695-163516/Lucky-Orange-vs-Hotjar)[Datadog vs Lucky Orange](https://www.capterra.com/compare/135453-150695/Datadog-Cloud-Monitoring-vs-Lucky-Orange)[Microsoft Clarity vs Lucky Orange](https://www.capterra.com/compare/150695-236349/Lucky-Orange-vs-Microsoft-Clarity) [New Relic vs Lucky Orange](https://www.capterra.com/compare/118128-150695/New-Relic-vs-Lucky-Orange)[Matomo vs Lucky Orange](https://www.capterra.com/compare/150695-182627/Lucky-Orange-vs-Matomo-Analytics)[Smartlook vs Lucky Orange](https://www.capterra.com/compare/150695-164713/Lucky-Orange-vs-Smartlook)[Contentsquare vs Lucky Orange](https://www.capterra.com/compare/150695-161591/Lucky-Orange-vs-ContentSquare)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)