# Page 4 | Lucky Orange Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Lucky Orange the right Product Analytics solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150695/Lucky-Orange/reviews

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Lucky Orange

4.7 (260)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Lucky Orange

## Showing most helpful reviews

Showing 76-100 of 260 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shayne H.  
Director of Sales  
Internet  
Used the software for: Less than 6 months

### "A range of useful optimization tools to help understand your customers better!"

April 23, 2019

4.0

After using HotJar from the beginning of time, I recently stumbled upon LuckyOrange and helped my organization implement its' use immediately. I enjoy learning and recording how our users interact with our website. LuckyOrange has opened my eyes to so many things that I didn't know about. In my opinion, LuckyOrange is the best tool out there for Quantitive research.

Pros

1) Set-up & Website Impact: LuckyOrange takes less than 10 minutes to set up and the best part is - It doesn't affect the speed of my site at all! I try my best to keep my site's loading speed under 3 seconds (for various reasons), so this is one of the many reasons why I choose to use LuckyOrange. 2) RealTime Tracking: LuckyOrange lets you see who's on your website and through which channel they found you. 3) Session Recordings: LuckyOrange makes recordings of your visitors' sessions. These recordings will provide you with a detailed playback of how people use and interact with your website. This feature helps me spot all aspects that are killing my conversions. 4) Data Interpretation: The analytical data and statistical reports that LuckOrange gives you is easy to understand and study. 5) Integrations: LuckyOrange seamlessly integrates with HubSpot and places the recordings directly on their respective contact timelines. 6) Identifying Abandonment: Conversion Funnels help you study the flow of your user navigation, ultimately helping you identify and solve abandonment issues. 7) Form Optimization: Form Analytics help you zero in on which part of your forms need to be optimized. 8) Chat Option: I already have a different chat client that I am currently using. However, for people who don't, LuckOrange gives you the ability to speak directly to your client in order to guide them through the conversion process, if necessary.

Cons

1) Redundant or Unnecessary Recordings: It would be nice if LuckOrange can allow you to delete unnecessary recordings. 2) New Tabs: It would be more convenient if new recordings open in a new tab.

Review Source

Michael S.  
Renaissance man  
Information Technology and Services  
Used the software for: 2+ years

### "Best Value - Lots of features"

March 30, 2022

5.0

Pros

The software is easy to setup and provides instant value. The heat maps and chat are incredible and the ability to watch users on your site helps you quickly determine what's wrong with your content/call to action.

Cons

The new interface needs email reporting, no other complaints.

Reason for choosing Lucky Orange

Best for the money.

Review Source

Response from Lucky Orange

April 1, 2022

It sounds like you've been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don't hesitate to reach out should I or my team be able to assist you in any way. Cheers - Justin from Lucky Orange

AH

Adam H.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Great website monitoring and UX analysis tool at a great price"

April 21, 2022

5.0

Easy to deploy, loads of features, great price.

Pros

Luckyorange is shockingly good value for money, with great features that exceed the competition, I honestly don't know how they do it.

Cons

In the recent update, there was some bugs/lag in screen loading but this is now largely resolved.

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Switched from

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Better product, better price.

Review Source

Response from Lucky Orange

April 28, 2022

There's nothing quite like the feeling when you see exactly what's stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don't hesitate to reach out if you need anything! Cheers - Bradley from Lucky Orange

Raad K.  
Marketing Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "BEST app to understand why your customers aren't converting"

April 13, 2020

5.0

Pros

I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores... For example, the upsell on my cart's page doesn't show on certain devices unless the user scrolls down (and I wanted it to be visible immediately), another example has to do with older age groups (main audience for one of my stores) as they didn't realize there are more images for the product that they can see by simply swiping left or right, this made them keep on changing the variants to view the product in its other colors (it was a problem with a specific theme, so I added a swipe icon on the first image)... At first I thought their monthly price is not within my budget as I didn't need the app often, so I paid $50 for a limited lifetime deal with some other app, only to realize later on that I use it way more often than I originally thought, AND no one masters the app like starting with its features, functionality, ease of use, speed, and ending with its super amazing support team. Thank you for such a great app :)

Cons

The only thing is probably have my own device(s) excluded from the recordings, not sure if that's available or not - didn't look up their help section.

Review Source

Response from Lucky Orange

April 20, 2020

These are words we love to hear! Getting that front row seat to customers' online behaviors can provide invaluable insights to improving your website. Thank you for your kind review, Raad! As you continue to use Lucky Orange, I'm here to help if you have any more questions or need assistance in any way. Cheers - Justin from Lucky Orange P.S. You can block your own IP address from being tracked. Here's the help guide (https://help.luckyorange.com/article/30-can-i-block-my-own-ip-address-from-being-tracked-on-my-site). If you email into support@luckyorange.com, we can also take you through the steps.

VR

Verified Reviewer  
Secretary  
Education Management  
Used the software for: 6-12 months

### "Lucky Orange "

June 13, 2022

5.0

is a simple and affordable software that can really assist you.

Pros

is easy to use and easy to teach. It helps me to check the traffic and to understand the user's behavior.

Cons

I have been using for over 6 years and I didn't find anything bad about it until now.

Review Source

Response from Lucky Orange

June 17, 2022

Thank you for taking the time to leave a review! Diving into visitor behavior to identify ways to improve your Website is invaluable to growing your business. We appreciate your review. Let us know if you have any questions! Cheers - Bradley from Lucky Orange

CW

Carrie W.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "An absolute must for web designers!"

March 21, 2023

5.0

My experience had be fantastic so far. I’m learning each time I use how I can better my website and my client’s sites too.0

Pros

Not only do you learn valuable info about your own site but you can learn and and share this info with your clients about their sites too.

Cons

The amount of sites allowed with each plan. I’d like to see a few more.

Review Source

Response from Lucky Orange

March 28, 2023

Thank you for the five-star review and feedback! It's great to hear that you're discovering valuable insights about your site and your client's sites. Please don't hesitate to reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "An easy tool to understand your website performance "

April 9, 2024

5.0

Overall, this is a great tool that helps us a lot in measuring the performance of our website.

Pros

I like the simplicity of setting it up and the clear visualization of the data.

Cons

I didn't like the funnel-building experience, as it has been a bit too complicated for me.

Reason for choosing Lucky Orange

I got a recommendation from a fellow entrepreneur about this tool, so I gave it a try.

Switched from

[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

Because Google Analytics was too complicated and with too many options. We wanted something slim and clear.

Review Source

Response from Lucky Orange

April 12, 2024

Thanks for leaving us a review! We love to hear that Lucky Orange has been the tool you need to dive into visitor insights to understand what they are doing and experiencing on your website. Google Analytics is a great tool, but you’re left to connect the analytic “dots” to make sense of your traffic. Lucky Orange paints the entire picture for you instead! Regarding your comments about funnels, I would be more than happy to walk you through our funnels, how to set them up and how to understand the results. Simply reply to my last email to set up a time to meet. I look forward to hearing from you, and thanks again for your review! Cheers - Emilia from Lucky Orange

EL

Erik L.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Best analytics tool for digital marketers"

January 23, 2024

5.0

love it. The customer service responds fast and its priced well.

Pros

I love many things about ....For one, I can see a bunch of important data about a user session in one place, what pages they visited, their dwell time, their entrance + exit pages, what device they used etc.

Cons

Had to think about this, as its pretty much my fav tool.....I have no complaints really.

Reason for choosing Lucky Orange

Been using it for years and never needed to switch

Review Source

Response from Lucky Orange

December 5, 2024

Thank you for your kind words! We’re thrilled that Lucky Orange has been your favorite tool for gaining insights to improve your website and grow your business. We appreciate your support over the years and your review! Happy tracking! Cheers - Emilia from Lucky Orange

SK

Sayam K.  
CMO  
Apparel & Fashion  
Used the software for: 6-12 months

### "Great value for marketeers with limited time and budget "

April 15, 2020

5.0

I was looking for a simple and affordable tech to help assist our conversion optimization goals. Honestly, I did test out its competitors like VWO and Optimizely which are certainly loaded with some great features, glorified UI and excellent support, but all that also accompanies hefty monthly subscription cost and implementation time. If your marketing goals are clear and you want the product to start getting the job done fast and efficient, is your value for money.

Pros

I came across while browsing on the internet for tools to help assist our conversion optimization goals. I decided to give it a shot and was already impressed by how simple they made its setup and get started. Took me 10 minutes to link it up with our landing pages and another 10 to setup the dashboard. The recordings feature is great, but the quality of the live view of visitors on website is phenomenal. I love the dashboard, especially the ability to create multiple funnels and observe their performances through their daily or weekly auto-generated reports via email.

Cons

It's quite evident that UI isn't their most important focus. It's definitely trailing in the branding game of today's b2b saas products. But if one is ok to overlook the glorification of software elements, the core of the product is strong and gets the job done. It skipped tagging from some recordings from time to time, but I reached out to their support team and they immediately helped us fix it.

Alternatives considered

[VWO Insights](https://www.capterra.com/p/181518/VWO/)

Review Source

Response from Lucky Orange

April 25, 2020

Thanks for the review, Sayam! We're thrilled you've been able to leverage Lucky Orange to help improve your website and drive more conversions. Having your website statistics and visitor behavior in one tool helps your business make the best decisions for your customers. Thank you for this five-star review! Happy tracking! Cheers - Justin from Lucky Orange

ZL

Zachary L.  
Director  
Wholesale  
Used the software for: 1-2 years

### "Great beginner visitor snapshots software"

December 12, 2022

5.0

I always use whenever i launch a new product or a new ad on a new landing page. It tells me the effectiveness for the customer, what customers want, and why some people don't even buy things on my store. It tells me sometimes what a customer is like as well.

Pros

It is very easy to check what a customer does, where they glance at, and what pages they go to on my site, and what they interact with.

Cons

I did not use the analytics or heatmap software. I feel that there is not much use as I need to individually look at each snapshot video for me to get the most out of it.

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Review Source

Response from Lucky Orange

December 13, 2022

Thank you for the 5-star review and all of your positive feedback! It's great to hear that you use Session Recordings to determine the effectiveness of an ad campaign or new product. Please don't hesitate to reach out if there's anything we can help you with! Cheers- Bradley from Lucky Orange

Craige H.  
Coach  
Management Consulting  
Used the software for: 1-2 years

### "Budget analytics"

April 4, 2023

5.0

Really good decent ux and delivers on most key fetures

Pros

simple user interface an ability to finf vital data quickly, traffic sources

Cons

pricing is decent except when you want to add more sites, Can get expensive quick

Reason for choosing Lucky Orange

easier to use, better onboarding, useful articles

Review Source

Response from Lucky Orange

April 18, 2023

Thank you for such kind words, Craige! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we're here if you have any questions! Cheers - Bradley from Lucky Orange

SP

Samuel P.  
Chief Marketing Officer  
Retail  
Used the software for: Less than 6 months

### "A Very Simple-to-Use Platform for Traffic Visualization"

April 4, 2024

5.0

Overall, the experience was really good. We were often peeking into every single day to get an idea of how people were engaging with our offers. And the insight we gleaned from use behaviour on our site (with the help of Lucky Orange) allowed us to act faster in modifying our content and offer to address what people needed.

Pros

is great at helping you visualize traffic behavior and engagement with your website in real time. The live capture recording can help you understand where people are getting held up with your website UI or offers. And it even lets you jump in and help people in the moment with their live chat feature. IT's a really clever and helpful tool in planning and optimizing CRO.

Cons

A lot of the data from sessions weren't attributable to a source, and many of the screen recordings showed up blank. For the times this platform did what it was intended to do, it was awesome, but nearly half of the recorded sessions are simply unusable.

Review Source

Response from Lucky Orange

April 24, 2024

Thanks for leaving us a review! We love to hear that you’ve been able to get the insights you want and need to see exactly what people are doing and experiencing on your website. The live view is one of our favorites too! Regarding your issues with session data, could you please send an email to support@luckyorange.com at your earliest convenience referencing this review? There are many reasons why you may be missing data, such as someone blocking tracking on their browser or moving to a different page before the code fully loads. Our team would be happy to take a look at it to see what’s going on. We look forward to hearing from you soon! Thanks again for your review, and happy tracking! Cheers - Kelsey from Lucky Orange

George V.  
founder  
Computer Software  
Used the software for: 6-12 months

### "Look no further"

July 20, 2022

5.0

Overall the experience has been great

Pros

I like the interface and the responsiveness of the software, it is very accurate and the filters available give me great insights. The other thing that I love is the user profiles that monitor how many times the user has visited and on what devices etc.

Cons

For me I cannot fault . I would like to be able to see further into the past (they have improved this with the latest update) but it's not a big deal.

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Review Source

Response from Lucky Orange

July 25, 2022

Wow, these are the words we love to hear! So glad that you've been able to discover valuable insights from our tools to optimize your website. Please don't hesitate to let us know if there's anything else we can do for you. Happy tracking! Cheers - Bradley from Lucky Orange

LR

Luke R.  
SEO Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Valuable Asset for CRO"

April 18, 2023

4.0

Despite some of the bugs, it is a powerful tool that regularly delivers. The customer support team are also incredibly helpful and professional.

Pros

is incredibly easy to implement and is a valuable tool for ongoing CRO & UX improvements. We often use the heatmap and engagement tools to inform design and development work.

Cons

The heatmaps can sometimes struggle with certain website pages when taking a screenshot. Additionally, we have had issues with logging int multiple times during the same session.

Review Source

Response from Lucky Orange

April 24, 2023

Thank you for your review of Lucky Orange, Luke! We're glad to hear that our tool has been valuable in informing your design and development work. It sounds like you've been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your website. Thank you for choosing Lucky Orange! We're here should you need any assistance. Cheers- Bradley with Lucky Orange

FS

Francois S.  
Head of Technology  
Writing and Editing  
Used the software for: 2+ years

### "It's a great product, would recommend for anyone with a customer centric website."

June 20, 2023

5.0

It's been a good way for us to see where customers might be using the site differently to what we intended as well as a way to easily debug issues customers might have with different screen sizes and browser types.

Pros

The ability to see screen sizes and browser types have been really helpful. Obviously being able to see what the customer's journey looked like is of great value.

Cons

The ability to track based on IP does not seem to be available anymore? Makes things harder as we're debugging using country tracking and session times.

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Reason for choosing Lucky Orange

At the time it was because of price, but we stuck around because it's a good product.

Switched from

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Price

Review Source

Response from Lucky Orange

June 21, 2023

Hi Francois - Thank you for your review and recommendation of Lucky Orange! We're glad to hear you've used our product to gain insight into the customer journey. Regarding your comment about tracking visitors based on IP, you can do that in Lucky Orange. It's not turned on by default, but the following link to one of our help documents explains how you can enable that setting: https://help-preview.luckyorange.com/article/341-how-to-adjust-visitor-ip-address-display-and-storage-settings. Cheers, Bradley

AD

Alakh D.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great product"

May 28, 2024

5.0

Pros

The daily reports that we receive gives a great overview.

Cons

Nothing that we have least liked about the so far, great add on.

Review Source

Response from Lucky Orange

June 14, 2024

Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks again for your review! Cheers - Kelsey from Lucky Orange

JR

Jesh R.  
Product Marketing Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Beautifully designed and simple to use"

May 22, 2024

5.0

Pros

The UI is super simple to use and intuitive. Filters offer visibility into the most important aspects of the visitor experience. We've been using for about a year, and it's been incredibly helpful for understanding our website. The heat maps and recordings provide insights that Google Analytics just can't match. This tool has truly given us a fresh perspective to spot and address those hidden issues.

Cons

The only negative is the time it takes to load heat maps and recordings, otherwise its all good.

Reason for choosing Lucky Orange

Better UI, functionality and ease of use

Review Source

Response from Lucky Orange

May 24, 2024

These are words we love to hear! Love that you could get that fresh perspective about what people do and experience on your website. Thanks for your review and business over the last year! Thank you for feedback about load time - we've already shared it with our development team. Thanks again, and don't hesitate to reach out if you need anything! Cheers - Bradley from Lucky Orange

Brian W.  
Marketing Manager  
Retail  
Used the software for: Less than 6 months

### "Lucky Orange - what we didn't know we were missing"

March 22, 2019

4.0

We had been using a free customer chat experience that allowed us to see what page the customer was on without being able to see what they were doing live. We had just been having a ton of problems with the shopping cart of our WooCommerce store and thought we would look for other solutions that would give us more. That is where entered the picture. From day 1, we knew this was helping us out. The ability to get a live view of what the customers were seeing enabled us to start fixing the problems we were having right away. We got to a point where we could have an audible notification of someone adding something to the cart, go in and check if it was working, and if not fix it before the customer even knew they were having a problem. Furthermore, the chat function is a lot more available and present than what we had been having before so we are getting many more chats than previously. This all helps our conversion rate which has improved greatly. Thank you

Pros

To be honest we didn't know what we were missing. We had been using a different customer chat solution in the past (which was free) but didn't give us much more information than that. The ability that this has to allow us to see what is actually going on has enabled us to provide much better technical support. In addition, we have been able to see what is going on and fix it before even the customer knows something was even going on. The Dashboard feature is a great way to get a quick overview of how the day is going as well.

Cons

I wish there was a bit more to it. Don't we all wish we had more. I just took over the social media accounts at work and was thinking that more dashboards with more social media capabilities would be nice. Although this is not the only reason to have the software, it would be nice to have in addition to how it is already saving us.

Review Source

JD

Josh D.  
COO  
Consumer Services  
Used the software for: Less than 6 months

### "Great insight for user behaviours"

May 29, 2024

4.0

Overall, great! Grateful for the valuable insight I gain, even though I am not using it to it's full potential yet.

Pros

I like being able see the decision making process users were using when navigating the site.

Cons

I had to watch tutorials and sit in on a webinar to understand how to use it. Would have likes a Starter Tutorial for Dummies. I am a novice and the service was recommended by our developer.

Review Source

Response from Lucky Orange

June 6, 2024

We appreciate the time you took to leave us a review, Josh! Love that you’ve been able to gain so much insight from watching visitors. Getting the front row seat to what people experience makes all the difference. Regarding your feedback for a starter tutorial, we provide all users with a free walkthrough with one of our experts to help you get to know Lucky Orange, how to get the most out of our features and answer any questions you have. We would be happy to get your walkthrough scheduled, so please reply to my last email to get that booked! You’ll be able to find the best time that works in your schedule. Again, thank you for your review, and don’t hesitate to reach out if you need anything in the meantime! Cheers - Justin from Lucky Orange

GN

Grant N.  
Merchandiser and Creative  
Automotive  
Used the software for: Less than 6 months

### "A Heatmap That Overdelivers in the Best of Ways"

April 19, 2022

5.0

It's been great. We're so glad to be using . We've learned a lot about what our traffic is really interested in.

Pros

It's easy. Easy to set up. Easy to use. Easy to teach. And so feature-rich. It can help you make better UX decisions on your website. The customer service is great. The onboarding is easy. And has tons of notes on their blog to help you learn the tool.

Cons

You'll have to spend time planning how to take advantage of all the extra features. Not a bad thing realy.

Reason for choosing Lucky Orange

Just a feeling. The UX looked inviting.

Review Source

Response from Lucky Orange

April 28, 2022

These are words we love to hear, Grant! "Easy" is something we pride ourselves on; as our founders have always said, you shouldn't need a PhD in Analytics or a huge budget to be able analyze your traffic and improve your website. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and don't hesitate to reach out should you need any assistance! Cheers - Bradley from Lucky Orange

VR

Verified Reviewer  
Developer  
Apparel & Fashion  
Used the software for: Less than 6 months

### "This cool tool is always needed"

May 13, 2022

5.0

Pros

If your audience leaves without achieving the proposed objective, you definitely need

Cons

It is expensive for companies that are starting

Review Source

Response from Lucky Orange

May 17, 2022

Thank you for such kind words! We take pride in providing our customers with both great technology and customer support. We're glad to hear that you've been having such a great experience, and don't hesitate to reach out with any questions! We are glad to be a part of your website's journey and look forward to continuing to work with you. Happy tracking! Cheers - Bradley from Lucky Orange

RG

Rick G.  
CEO  
Medical Devices  
Used the software for: 2+ years

### "Great product!"

April 26, 2024

5.0

Pros

I've been using LO Classic for many years and not a day's gone by when I haven't referred to the interface. With assistance from their awesome support staff, I've just switched to the new UI which looks like it'll take some getting used to following my long addiction to the old interface.

Cons

Not sure yet with respect to the new UI.

Review Source

Response from Lucky Orange

May 3, 2024

These are words we love to hear, Rick! Thank you for your review and your business over all of the years. Visitor behavior is crucial to making your website the best it can be and then continuing to analyze it for optimization opportunities. We think you’ll love the new UI, and we’re here to support you every step of the way. Please don’t hesitate to reach out if we can be of any assistance! Thanks again for your review, and happy tracking! Cheers - Emilia from Lucky Orange

DK

Daniel K.  
Insurance Broker  
Insurance  
Used the software for: Less than 6 months

### "Best value website monitoring service!"

July 19, 2022

5.0

The portal is user-friendly and well-designed, and customer service is quick to respond!

Pros

I love that I can watch in real time and/or review after the fact. I can turn off "idle" time so that I can see how people were interacting without wasting my time watching long pauses. But at the same time I can see where people are pausing and try to figure out why.

Cons

There's nothing not to like about this software! If it were possible to have the recording start immediately, they would be nice but I believe this is just a limitation of the internet, so sometimes it takes a moment or two before recording starts.

Reason for choosing Lucky Orange

Price, features, functionality, customer service.

Review Source

Response from Lucky Orange

July 25, 2022

Thank you for such kind words! Watching sessions to discover pain points your customers are having and being able to address them is invaluable. Thanks again for sharing the Lucky Orange love, we're always here should you need anything! Cheers - Bradley from Lucky Orange

Jennifer H.  
Growth Marketing  
Medical Devices  
Used the software for: Less than 6 months

### "Love this software"

May 7, 2022

5.0

It's always been easy and reliable, I haven't had any issues with it. It's been an important tool for me.

Pros

I've been using it for years in various roles I've had. I love how easy it is to see how visitors use our software.

Cons

There isn't anything I dislike about .

Reason for choosing Lucky Orange

I used years ago in a job, and since I discovered it I have used it with all clients and in al of my roles. I have never looked for an alternative because of the value I get from Lucky Orange.

Review Source

Response from Lucky Orange

May 12, 2022

Thanks for the review, Jennifer! We've passed it along to our sales and development teams to share the love. Nothing feels better than finding ways that make your customer experience better than ever. Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Always here if you need anything from our team. Cheers - Bradley from Lucky Orange

AA

Amit A.  
Product Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Amazing Product! Heat-mapping made easy : )"

February 12, 2023

5.0

The overall experience has been excellent! It's my go-to tool for exploratory & investigation analysis for our website. It helps me immensely in making data-driven decisions daily.

Pros

In one word: EVERYTHING! Great product, easy to operate, easy setup & impressive visualization capabilities!

Cons

Back-tracking of data for heat mapping is only possible for 60 days!

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)[LogRocket](https://www.capterra.com/p/187552/LogRocket/)

Reason for choosing Lucky Orange

Pricing majorly & associated capabilities.

Review Source

Response from Lucky Orange

May 1, 2023

Thank you for your positive review of Lucky Orange, Amit! We're thrilled to hear that you find our tool great, easy to operate, and are impressed by Lucky Orange's visualization capabilities. We appreciate your support and look forward to continuing to serve you and your business. Thank you for choosing Lucky Orange, and we're here should you need any help! Cheers - Bradley from Lucky Orange

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