QuickFMS

QuickFMS


4.5 / 5
4 reviews

Who Uses This Software?

Organizations with 500 to 1000 employees or building size from 100,000 square feet area to 250,000 square feet area.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $999.00/month/user
  • Pricing Details
    3 tiers of pricing ($999, $1999, call for details)
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • QuickFMS
  • www.quickfms.com/
  • Founded 2002
  • United States

About QuickFMS

QuickFMS is a cloud-based facility management software platform that provides your business with a modular system for automated management of your day-to-day business and infrastructure processes. It's a one-stop destination for organizing, structuring and running your business and infrastructure for maximizing your company's efficiency and performance. Whether you are an MNC or an SME, we ensure an all-around result for your company by helping you achieve a smoother operation.


QuickFMS Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Asset Budgeting
  • Asset Lifecycle Management
  • Audit Trail
  • Barcoding / RFID
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Inventory Tracking
  • Tax Management
  • Asset Management
  • Lease Management
  • Maintenance Management
  • Project Management
  • Room Scheduling
  • Space Planning
  • Sustainability Management
  • Credit Check
  • Expense Management
  • Online Payments
  • Owner Portal
  • Tax Management
  • Tenant Management
  • Tenant Portal
  • Vacancy Tracking
  • Website Management
  • Change Management
  • Design Management
  • Floor Plans & Maps
  • For Offices
  • For Retail
  • Occupancy Management
  • Planogramming
  • Shelf Planning
  • Space Reservation
  • Usage Tracking / Analytics

QuickFMS Reviews Recently Reviewed!


Capterra loader

Our customer satisfaction rate is up by 112%!! thanks to QuickFMS Helpdesk management

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The QuickFMS software has created 100% transparency within our service request and complaint management system. Today at the time of writing this, our customer satisfaction rate is up by 112%. As a transcription service provider, our challenge was virtual staff and flexible hours at the office. But this software can be accessed anywhere and any time making it easy for us.

QuickFMS' help desk software seamlessly integrated with our CRM system to enable us to handle customer issues with an automated ticket-based system. For every customer email or on-site chat, a new ticket gets automatically raised, and the concerned representative is notified through email and a push notification on the phone.

As a manager, I can even track vendor committed SLAs and response times.

Cons: We had a few problems that were resolved with assistance from the customer support. They were helpful. Great product and great team!

Capterra loader

Really satisfied with QuickFMS space management software

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very intuitive and helpful. Great product with excellent customer support!

Cons: Nothing as of yet! I have no complaints.

Overall: As the CEO of a digital marketing company with offices in California, Oregon, and Washington, I was looking for a solution that can seamlessly integrate with my company's space and resource management needs. QuickFMS's cloud-based space management solution helped me overcome the challenge of managing office space of all the three locations.

The experience was positive and there was not much problem using the software.

Jul 12, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: It's relatively simple to use which allows users to learn quickly, technical support is not required and it's convenient.

Cons: There is more room for improvement, the packages can be expensive and its quality is not the best professionally.

I used this program for a brief time to help manage my assets.

May 13, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I likes the software ease of use and similarity to Excel. It seemed easy enough to quickly grasp and was easy for my team to use it.

Cons: I did not like this software very much because I felt it was a copycat of Excel. It was quite basic in it's features and was not as organized as I wanted it to be. I do not think it is worth the download.