# QuickFMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QuickFMS the right Maintenance Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150699/Help-Desk-Management/reviews --- QuickFMS 4.5 (19) [View alternatives](https://www.capterra.com/p/150699/Help-Desk-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of QuickFMS Ease of use 4.4 Customer Service 4.3 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Beth W. CFO | Director of Operations Translation and Localization Used the software for: 1-2 years ### "Our customer satisfaction rate is up by 112%!! thanks to QuickFMS Helpdesk management" December 13, 2018 5.0 Pros The QuickFMS software has created 100% transparency within our service request and complaint management system. Today at the time of writing this, our customer satisfaction rate is up by 112%. As a transcription service provider, our challenge was virtual staff and flexible hours at the office. But this software can be accessed anywhere and any time making it easy for us. QuickFMS’ help desk software seamlessly integrated with our CRM system to enable us to handle customer issues with an automated ticket-based system. For every customer email or on-site chat, a new ticket gets automatically raised, and the concerned representative is notified through email and a push notification on the phone. As a manager, I can even track vendor committed SLAs and response times. Cons We had a few problems that were resolved with assistance from the customer support. They were helpful. Great product and great team! Review Source SR Satish R. Senior Manager - Admin Facilities Information Technology and Services Used the software for: 2+ years ### "Very good tool for space management" September 29, 2019 4.0 Overall good product. Pros Very easy to use and product is designed as per customer requirement. We have been using since last 2+ years and support team is awesome and take care of each every small small request. Vijay and team is doing a grate job. Cons Sometime slow and map takes more time in loading Reason for choosing QuickFMS Allowed lot of customization and easy to use. Review Source SM Sahil M. Manager - Infra and Admin Financial Services Used the software for: 2+ years ### "Basic Facility Management Software" April 15, 2021 3.0 The overall support for this product is not as it was earlier when we started to use, mainly there is lot of team movement and this has hampered the support a lot. Also, they need to upgrade to other similar solutions in market which have great options as compared. Pros Covers all the basic needs for a facility management dept., easy to use and will meet your needs if you are looking for basic solutions Cons The modules get affected whenever there is a system update and product doesnt show consistency which affects usage Review Source PK Pavan K. Data Analyst Information Technology and Services Used the software for: 2+ years ### "Efficient Facility Management with Strong Seat Booking Features but Needs UI Improvements" September 17, 2025 5.0 QuickFMS is a reliable solution for facility and workplace management. It simplifies processes like seat booking, maintenance scheduling, and billing, while offering good collaboration tools. With some refinements in navigation, integrations, and advanced features, it has the potential to be a market leader. Pros The seat booking and space management modules are highly efficient and easy to use, helping optimize workspace utilization. Cons Navigation between different modules sometimes feels clunky, and certain advanced features require manual workarounds. Review Source SVS S V S. Sr. Manage-MEP Education Management Used the software for: 2+ years ### "Execellent FMS portal" September 16, 2025 5.0 Value for Moner Good online portal services The comprehensive services offered by this auto shop were impressive. I appreciate their extended working hours, which are highly convenient for busy individuals. Pros Customer support,Maintenance Management, User Interface,“I highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time.” Cons Sometimes the login access is taking time “I was completely impressed with their professionalism and customer service.” “The ambiance here is always inviting and comfortable.” Review Source RS Robin S. Assistant Facilities Manager Retail Used the software for: 1-2 years ### "QFMS exciting tool " September 19, 2025 5.0 Overall the experience with QFMS is really good and excited to be able to use this tool, also excited to se what is still to come from QFMS. Pros customer support is really good, when ever raised any query, you get immediate response from customer support till the time issue is resolved, user interface is really good, it's easy to operate without any complications or snags or hangs. Cons There was only 1 snag like whenever I enter th date for closing the ticket, the pop of month was missing, but now that issue is also resolved, another snag was when we want to register a new vendor, we do write mails to the support team with all the details, now the format is changed and it's useful to get a quick response on registration part Review Source RG Rohit G. Senior Manager Food & Beverages Used the software for: 2+ years ### "Nice experiance & good customer support" September 17, 2025 5.0 Overall, my experience with QuickFMS has been very good. The platform is user-friendly, reliable, and efficient, and the support team is always responsive and helpful, making it easier to manage tasks smoothly Pros The app is simple, user-friendly, and easy to navigate, making every task smooth and enjoyable. Good user experiance. Cons Great app experience, though QR code scanning occasionally lags, which slightly delays the process which can be improve bit. Review Source PB Prathamesh B. Administration Banking Used the software for: I used a free trial ### "Do the best all time... All the best " October 16, 2025 4.0 New for me . Pros Ready to work on new additional automation. Cons Time factor. Review Source KG Kartik G. Specialist Banking Used the software for: 1-2 years ### "Product which Delivers" September 17, 2025 5.0 Pros 1\. Ease of Use and Adoption 2. Prompt Issue Rectification 3. User Interface 4. Value added Product and Delivery Cons We have been associated with the QuickFMS from last 2 years and the overall experience was great without any negatives. Review Source RK Ramu K. Sr Associate Government Relations Used the software for: Less than 6 months ### "T-Hub - QuickFMS " September 17, 2025 5.0 Functionality need to improve . invoice part and all. meeting room booking can be integrated to biometric systema as other competitors are implementing this Pros seat booking with floor wise map structure and custom mapping as per our CAD designs. user mapping in the UI Cons UI part need to improve . for the user experience and onboarding journey should be smooth with better UI Review Source RM Rajeev M. AVP Insurance Used the software for: 2+ years ### "Quick FMS Feedback" December 4, 2023 4.0 This product is extremally good and helping us to track and close all open issues related to admin and operations Pros Ticketing tool with TAT calculation, Checklist Module Cons Checklist module should have auto ticket login if something wrong in checklist module Review Source NP Nayan P. PPC Manager Marketing and Advertising Used the software for: 2+ years ### "Efficient Facility Management Made Easy with QuickFMS" March 3, 2023 5.0 Pros This software has a wide range of features that make facility management tasks easy to manage and oversee in our organization. Much easy to manage and more control. Cons While the interface is easy to navigate, there can be a bit of a learning curve for new users who are not familiar with facility management software. Review Source SC Saji C. IT Manager Real Estate Used the software for: 1-2 years ### "Excellent" June 5, 2023 5.0 Pros Easy to use and less time to implement etc. Cons Modern technics like AI is not used at all Review Source AP Ashutosh P. Senior Manager Fine Art Used the software for: 2+ years ### "Very Helpful for any size of Companies" July 4, 2019 4.0 Pros Online tracking of all Requests with TAT (Helpdesk Module) Proper Escalations within the set Levels (Helpdesk Module) Online monitoring of availability of Workstations (Occupancy & Vacant) - (Space management Module) Good Support available whenever required. Cons Nothing worth a mention. But if at all its mandatory it would be the reports as it would take some customization as per requirement. Reason for choosing QuickFMS Most of features are more or less similar but the QuickFMS is cost effective in comparision with them Review Source Ajay P. Founder & CEO Facilities Services Used the software for: 2+ years ### "Really satisfied with QuickFMS space management software" November 27, 2018 5.0 As the CEO of a digital marketing company with offices in California, Oregon, and Washington, I was looking for a solution that can seamlessly integrate with my company’s space and resource management needs. QuickFMS’s cloud-based space management solution helped me overcome the challenge of managing office space of all the three locations. Pros Very intuitive and helpful. Great product with excellent customer support! Cons Nothing as of yet! I have no complaints. Review Source VP Vishal P. CRM Airlines/Aviation Used the software for: 2+ years ### "QuickFMS Helpdesk Review" June 6, 2023 4.0 Very helpful tool. Good supporting team. Pros Customized helpdesk suitable for Infra business. Very responsive and qualified team for support. Cons Frequent issues with reports and few features. (But team has supported on all these occasions in resolving such issues) Review Source VV Vishwabandhu V. Team Lead - IT Automotive Used the software for: 6-12 months ### "Good product for space optimization" September 28, 2019 4.0 This is nice tool. We are using for space management which is helping us to optimize office space. Pros Easy to understand and use. Implementation is quick and smooth. Cons There are certain tool limitation which doesn't allow us to do customization as per the specific business requirement. Reason for choosing QuickFMS Quick implementation Review Source TB Tamoya B. QA Used the software for: 6-12 months ### "The experience was positive and there was not much problem using the software. " July 13, 2017 4.0 Pros It's relatively simple to use which allows users to learn quickly, technical support is not required and it's convenient. Cons There is more room for improvement, the packages can be expensive and its quality is not the best professionally. Review Source CA Caterina A. Assistant Manager Used the software for: Less than 6 months ### "I used this program for a brief time to help manage my assets." May 14, 2018 4.0 Pros I likes the software ease of use and similarity to Excel. It seemed easy enough to quickly grasp and was easy for my team to use it. Cons I did not like this software very much because I felt it was a copycat of Excel. It was quite basic in it's features and was not as organized as I wanted it to be. I do not think it is worth the download. Review Source Similar Products Featured ## Related categories [Facility Management](https://www.capterra.com/facility-management-software/)[Space Management](https://www.capterra.com/space-management-software/)[IWMS](https://www.capterra.com/iwms-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.