Who Uses This Software?

Built from the ground up on Microsoft Azure, MediaValet can meet the brand asset management needs of any size company, in any industry, no matter where they're located around the world.


Average Ratings

33 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $6,000.00/year
  • Pricing Details
    Unlimited users, unlimited user groups, unlimited support included
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • MediaValet
  • www.mediavalet.com
  • Founded 2010
  • Canada

About MediaValet

MediaValet is designed from the ground up on Microsoft Azure, offering a leading brand management platform with global accessibility, infinite scalability, triple redundancy, geo-replication and enterprise security. Designed with ultimate customer experience in mind, MediaValet offers the most cost-effective and scalable digital and brand asset management solution with unlimited users and is renown for a fantastic and friendly unlimited customer support and training.


MediaValet Features

  • Approval Process Control
  • Artwork Management
  • Asset Management
  • Change Management
  • Fulfillment Distribution
  • Project Management

MediaValet Reviews Recently Reviewed!

9214448977c240ac5707abee0a2da02b

Beyond Impressed

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: While the platform and functionality is great -- and performs every function we ever needed...and even some we didn't realize we needed until we already had them! -- it's really the outstanding customer service that brings MediaValet to the next level. We had high expectations going into our work with MediaValet, and not only have they been met but they've been exceeded beyond anything we could have imagined.

Cons: We haven't had any problems at all at this point. The biggest drawback that I could possibly think of is the time difference between ourselves and our contact at the company, but he's never let that be an issue and we've had seamless and exceptional customer service at every turn.

Secure and professional tool to share our company's digital assets.

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: With MediaValet we have expanded the opportunities to share our company's digital assets with our team and with our clients. Secure and professional tool. Create group, approve new users request, generate reports with this user-friendly system.

Vendor Response

by MediaValet on February 09, 2017

Thanks Yserbi! As an active user of MediaValet, if you have any ideas on how we can improve, please let us know. Cheers, David MacLaren, founder & CEO.

It has made my job so much easier!

Feb 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything you need for logos, images and videos are all in one place

Cons: It is difficult to print a report

Overall: Media Valet is a great software, it is very simple to use and navigate. Now we can easily share our assets with partners and customers. It is well organized and it allows the user to resize images to whatever size they may need. It is a great tool to have!

Vendor Response

by MediaValet on February 06, 2017

Thanks for the kind review Gilda and for pointing out an area you'd like improved. I've asked our Sr. Product Manager, Kenneth Li, to reach out to you today so we can get a detailed account of what you have in mind. If there are any other areas you'd like to see improved or new features you have in mind, please don't hesitate to let us know. Cheers, David MacLaren, founder & CEO.

Awesome software

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Everything you need for logos, images and videos are all in one place. I can see when new items have been added.

Vendor Response

by MediaValet on January 30, 2017

Thank you for the kind review Lourdes! We're looking forward to showing you our new auto keywording, AutoCAD (2D & 3D), mobile (iOS, Android and Windows), and advanced workflow features. Cheers, David MacLaren, founder and CEO

Great Software!

Jan 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: You can find always the best softwares to help you on business

Cons: By now I don´t have one.

Overall: I like it because it is easy to use to share documents and photos. I work for Hard Rock hotels industry so we need to be on same line regarding updated documents, photos, fact sheets, campaigns and have it all organized so mediavalet make it easier.

Vendor Response

by MediaValet on January 30, 2017

Thanks Daniela! You and your team have been tremendous to work with : ) Please don't hesitate to reach out to us if you come across any "Cons". Cheers, David MacLaren, founder and CEO

Awesome Product & Easy to Use

Jan 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: MediaValet allows us to keep all of our assets in one place. They are searchable by the tags we add to them., it's very easy to send assets to our customers and co-workers.

Cons: Actually I like everything about it!

Overall: MediaValet was incredibly easy. The ability to create custom lightboxes helps my staff seamlessly share images across campus or with outside vendors. MediaValet has been incredible.

Recommendations to other buyers: I strongly recommend MediaValet as it is very easy to use.

Vendor Response

by MediaValet on January 30, 2017

Dear Daniela, thank you so much for such a glowing review. You and your entire team have been amazing to work with - making everything we do worthwhile. We can't wait to show you what's coming in 2017! Cheers, David MacLaren, founder and CEO

Succed the requirements

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great for
Share one folder at a time.

- Application
Smart to upload files.

- Gallery of
Photos online.

- Send the link
To download any file quickly.

- Interface
Clean.

- Versions of
archive.

- Integration
Excellent with the operating system.

Has a disc
Virtual hard work where you can work freely, in almost any
Computer, you only need an internet access account.

- Can
Share files with anyone without needing to be added to the
mail.

- The folders
Shared can only be seen by people you invite.

- Being a
Online service you can access the files from any pc by entering
account.

Cons:
You can only synchronize what is inside the folder that is created automatically.
When sharing files you should not work on it at the same time as it creates conflict and duplicates the file.

Overall: We have a lot of employees who work from two computers, and by having their information in Mediavalet they can synchronize their laptops and their computers, reducing the need for the technical department to offer a solution to synchronize multiple devices. Charge of it
Some of them we did like, but there would have to be equipment that was brought in to hold the assets and such, which would be ok, but then we would have to maintain the equipment. And then if there is an equipment issue we would likely have to wait for a representative to come fix it and hope it works. Just too much hassle for something we basically wanted to put assets on and keep them there for distribution.

Recommendations to other buyers: Not really.

Vendor Response

by MediaValet on January 30, 2017

Thanks Thor, we really appreciate the kind and thorough review. To fully leverage our version control and rights management features, please don't hesitate to reach out to our Customer Success team. They're available 24x7 and free for you to access. Cheers, David MacLaren, founder and CEO

Easy, Functional , manageable

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Manageable and assets are secure

Cons: A little bit expensive

Overall: I like to use it I´ve got a much better control on all my assets, using Media vale helped to reduce costas and maintenance expenses. Productivity has grown and improved, it´s been a great option

Recommendations to other buyers: It´s a good inversion for companies and individuals

Vendor Response

by MediaValet on January 30, 2017

Thank you so much for your kind review Jeanett. We truly do love what we do and it means the world to us when people enjoy our software. We have tons of new features and add-ons coming in 2017. I hope these increase your value:cost ratio. If not, please let me know and I'll see what I can do for you. Cheers, David MacLaren, founder and CEO

Overall so far the best experince I have experience with a new software

Jan 25, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy of use, rapid exchanging of files, images and documents in general. Interaction at all times with all my contacts.

Cons: So far I am very pleased with this software.

Overall: It has been a very easy to use platform. It has allowed me to better interact with my friends, colleagues, and friends. Space saver! Rapid sending of files and images in general.

Recommendations to other buyers: I continue to recommned all my friends to use MediaValet.

Vendor Response

by MediaValet on January 30, 2017

Well Sonia, you're making us blush! Thank you very much for your kind words : ) If there is ever anything we can do to improve your experience, make your job easier, or save you time when working with MediaValet, please don't hesitate to let us know. Cheers, David MacLaren, founder and CEO

Awesome Tool for Our Company and our Clients

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: all the options it provides in order to make my job easier.

Cons: not found any yet

Overall: Media Valet has been extremely helpful in providing our clients all they need as a one stop shop for all their marketing imagery needs. It is easy to use and provides the complete package.

Vendor Response

by MediaValet on January 30, 2017

Thanks Lee! From our side, you're an awesome team to work with : ) Please let us know if you do find any "Cons" so we can address them immediately. 2017 is going to be another fast paced, feature packed year. Look for auto keywording, AutoCAD integration, mobile for iOS, Android, and Windows, advanced workflow, and much, much more. Cheers, David MacLaren, founder and CEO

Quality, reliable and secure service

Jan 24, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: · Secure
· Reliable
· Quality

Cons: · Not so intuitive
· Could improve it's UX

Overall: PROS
Good quality and security overall. The service is also very reliable.

CONS
Could be a bit more intuitive and improve it's UX.

Vendor Response

by MediaValet on January 30, 2017

Thanks for the great feedback Alonso, we truly appreciate it. UX is dear to all of our hearts. So much so that it's one of our top priorities and we're constantly striving to improve MediaValet so it meets the needs of all types of users. Look for more great things to come in 2017! Cheers, David MacLaren, founder and CEO.

MEDIA VALET IS GREAT

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Improved management videos, photos and other collateral and visual assets.

Cons: I can't really think of anything I don't like about MediaValet.

Overall:
MediaValet allows us to keep all of our assets in one place with a huge storage. Also, it's very easy to share assets to colleagues for downloading. Since we launched, it's been a great asset for us.

Recommendations to other buyers: GREAT STORAGE SYSTEM

Vendor Response

by MediaValet on January 30, 2017

Hi Veronica, I'm sure you'll think of something but when you do, please make sure you tell us we so we add it right away : ) We have tons of great new features and add-ons coming in 2017: auto keywording, AutoCAD integration, mobile for iOS, Android, and Windows, advanced workflow, etc. We're super excited to get your feedback on all of these and more. Cheers, David MacLaren, founder and CEO

A Big Improvement in Providing our Digital Assets!

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We recently launched MediaValet to our internal and external audiences. It was so user-friendly and easy to use, that we did not even need to provide training sessions. We are now able to provide all of our logos, approved images, and videos all in one place for our travel agent partners. In a few short months, we already have a few hundred users and no complaints or requests for help. Our site is nicely organized, easy to browse and has a pleasant and professional appearance. This was a big improvement for our company and the way we provide our digital assets to our customers.

Vendor Response

by MediaValet on January 30, 2017

Thanks Nancy! I have to say, working with you and your team has been just a rewarding for us. Thank you for making everything we do so worthwhile. Cheers, David MacLaren, founder and CEO

Easy to use product with amazing customer support team!

Jan 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Easy to implement. Very streamlined interface with lightbox function that helps us share images internally and with external vendors.

Cons: It does take a little bit of time to learn how to best import/organize the images. The process is well suited though and creates a great structure!

Overall: We switched to MediaValet from Extensis about a year ago. The transition was flawless and the customer support has been amazing. The cloud based system has helped out internal IT staff as well as allows us to access the images from anywhere! Great product!

Vendor Response

by MediaValet on January 23, 2017

Thanks Amanda, we truly appreciate the kind words. We look forward to working with you and your team in 2017! Cheers, David MacLaren, Founder & CEO.

Great customer service and software

Jan 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It took a little time to get used to MediaValet, but once you get used to the software it is great for organizing photos. When I did have problems, and contacted customer support, I heard back right away and found the answers and help I needed.

Vendor Response

by MediaValet on January 23, 2017

Thanks for the kind review Erica! This means a lot to us as we take great pride in the level of support we provide our customers. We're looking forward to another amazing year as we have tons of new features and integrations to be announced throughout 2017 - including new "How To" videos : ) Cheers, David MacLaren, Founder and CEO.

Much easier to share files within team

Dec 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. The ability for the entire team to access and grab what they need.

Cons: N/A

Overall: I work for a large healthcare marketing system. We have a fairly large marketing team spread across 2 states. When it comes to sharing resources, Media Valet has been a great asset. We can post a photo to MV and then our graphic designers can download it to do their production work. It has reduced the number of phone calls and back and forth emails when looking for a photo or other element. It has created a 'one-stop shopping' environment for our team.

Vendor Response

by MediaValet on December 23, 2016

Thanks for the kind words Wade. It's truly been a pleasure working with you and your team. With all the new features and integrations on our 2017 roadmap, we're looking forward to having another tremendous year! Cheers, David MacLaren, Founder & CEO.

The Best DAM Tool Around

Dec 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: MediaValet has been an incredible tool to have under our belt. We were able to bring our assets from a Google Drive folder (read: an unorganized mess) to an amazingly organized, well-structured system that everyone can use. Users have adapted the tool quickly and love that they can find the assets they need, when they need them. Our senior management team also loves it too because they can see reports of whose using the tool and which assets are being download the most, in order to make more informed decisions. MediaValet has been the perfect tool for us, and if you're serious about Digital Asset Management it might be the perfect tool for you too.

Vendor Response

by MediaValet on December 23, 2016

We're so happy that you and your team love MediaValet Devin as we love you guys too. Thank you for being such a great team to work with! Cheers, David MacLaren, Founder & CEO.

User friendly product with user friendly customer service

Dec 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's still pretty early for us but we've been impressed with how thorough, helpful and hardworking the customer service team has been getting us - and our 14,000 photos - set up!

Vendor Response

by MediaValet on December 11, 2015

Thanks Lisa! Our support team sends you a big "virtual thumbs up" for the shout out. I'll make sure I give them a little extra in their stockings this year ; ) David MacLaren, Founder and CEO.

Flawless interface

Dec 09, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: My favorite part of media valet is that there is no limit to my plethora of users. Other sites we have used in the office restrict the number we could have and it was really in issue. I believe they also back up all of the information so system crashes are never an issue or worry.

Although I have no major dislikes or issues with the program overall, MediaValet has been extremely helpful with any small issues we come across. It seems they are mostly user error and they have been very patient with us as a company.

Overall I think it has improved our organization and easy access to our full client roster. When we email links to our clients and execs, they have had zero problems with the MediaValet interface.

Vendor Response

by MediaValet on December 11, 2015

Thank you Bradley! We're glad you love our unlimited users policy, and yes, we do back up everything. Actually, we triple and geo replicate every asset uploaded to MediaValet. This ensures you'll never lose an asset ever again (at lease on our watch). David MacLaren, Founder and CEO.

Awesome product; Easy to Use

Dec 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the interface of Media Valet. I am not technologically savvy and it makes it very easy for me to upload and share things with coworkers and clients.

I am still in the early stages of implementing Media Valet and have not come across any reason for complaint.

Videos are easily searchable and better organized. Important for sending out to executives, clients, etc.

Vendor Response

by MediaValet on December 11, 2015

Thanks Michael! We love what we do and we're glad it shines through in our product. If you ever find that "reason for complaint", please don't hesitate to let us know so we can quickly address it. David MacLaren, Founder and CEO

Great digital asset management tool, friendly service

Dec 08, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Our organization has used MediaValet for the last couple of years. They worked with us to get all of our assets uploaded and were very patient with us! Since we launched, it's been a great asset for us.

Vendor Response

by MediaValet on December 08, 2015

Thanks Gary! We've really enjoyed working with you and your team. Look for lots of exciting new features and functionality in 2016. David MacLaren, Founder and CEO.

Best DAM Around

Dec 07, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: As Director of Digital Marketing for OSF HealthCare, we utilize MediaValet for our Creative Services and Marketing teams across the health care system and it really helps us keep all of our digital images and videos in one place where all of our team members can get to them.

The interface is easy to use especially with the new version that just rolled out this past year and you truly can't beat the pricing structure as well for what you get. Customer service is always top notch - one phone call or email away from solutions.

Vendor Response

by MediaValet on December 08, 2015

Thanks for being such an amazing customer Michael. You and your team make everything we do worthwhile. David MacLaren, Founder and CEO.

Best DAM Solution

Dec 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After having trials with other brands it was clear to us who had the better product and just so happened to be within budget.

MediaValet has been incredible. During our decision process, we didn't feel pressured to close the deal or "hurry up". We were walked through all areas and even had great customer support during our trial with Sanjay.

After moving forward with MediaValet, Raja, and Rob have been incredible. Rob has helped us through every step of implementation and has taken the overwhelming task of transferring our data from an FTP site and renaming items, to making it a feasible task that has been faster than expected.

The support we receive on a weekly basis during our weekly phone call for implementation has exceeded my expectations.

After running trials with other DAMS with more "add-ons" I was running into issues with the site actually working. With MediaValet it was consistent, no down time, errors, and as an admin, uploading more than half a TB onto their cloud has been smooth. Best DAM system out there.

They truly care about the customer and their product is easy to use, intuitive for all user levels (which is something we needed), has unlimited users and they as a company are transparent. We believed so much in their product that we signed a 2 year agreement and will most likely continue our relationship with them.

Vendor Response

by MediaValet on December 08, 2015

Thank you Adele. You and your team are truly amazing to work with : ) David MacLaren, Founder and CEO.

MediaValet makes storing and sharing things, both externally and interally, extremely simple

Dec 01, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, functional, clean - exactly what we were looking for. Additionally, we had some concerns with the site not being iPhone friendly and with pop up videos not existing, and the MediaValet team addressed these concerns and added the exact features we requested in a very timely manner (not to mention they are a pleasure to work with!).

MediaValet makes internal communication regarding these videos much simpler, with features such as multiple versions of a video we are working on, keywords, and expiration dates.

Vendor Response

by MediaValet on December 08, 2015

Thanks Oritt! We're ecstatic you like MediaValet, the responsiveness of our product team, and our overall good nature and friendliness ; ) This means a lot to us as we pride ourselves on the overall user experience we deliver. David MacLaren, Founder and CEO.

Media Valet - Excellent, Easy, Efficient

Oct 27, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Since using Media Valet in July, 2015, both myself and my company have been very happy with the DAM program. The searching, uploading, downloading and tagging process is very easy and very user-friendly. More importantly, Media Valet's customer service has been outstanding. Our rep and main contact, Rob Morris, has done a tremendous job. He's helped solve minor issues and answered common questions/concerns in a very speedy manner. It's also reassuring to know our assets are backed up on a cloud-based system and very safe and secure.

Vendor Response

by MediaValet on October 27, 2015

Thanks for being an such an amazing customer Eric. I'm happy to hear that you and your team are enjoying using MediaValet as we spend a lot of time on user experience. I'll be sure to pass on your praise to Rob and his team. David MacLaren, Founder and CEO

Very user friendly for our international customers

Oct 26, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We launched our MediaValet site last year and its very easy to both manage and use. We have several distributors all over the world who use our site to download assets. It's easy to organize into different categories and the thumbnail feature makes it easy for the distributor to make sure they are downloading the correct file.

Vendor Response

by MediaValet on October 26, 2015

Thanks for being such an awesome client Haley! We're ecstatic your international distributors are enjoying MediaValet. David MacLaren, Founder and CEO.

MediaValet has always made us feel like a valued customer

Jun 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is a pleasure to work with MediaValet - as one of the early customers I have seen dramatic improvements in the application and as they have grown as a company they have included many of the foundational infrastructure components that an organization supporting software needs. This has led to more consistent support and improved service. As well, MediaValet has always made us feel like a valued customer by directly addressing any issues that we may have encountered ¿ and have given us a hand with some of the more difficult things that we have needed to do, such as bulk uploading and classification. Our team is very impressed with the new version of MediaValet, 3.0, based on the significant leaps that they have made regarding usability. We consider ourselves fortunate to be one of the first to experience the new product. We continue to look forward to partnering with MediaValet to manage our ongoing digital asset needs and look forward to additional services that they may provide in the future

Vendor Response

by MediaValet on June 24, 2015

The pleasure is all ours Mike. You and your team have been fabulous to work with! Thank you for your tremendous feedback, suggestions and help since version 1.0 of MediaValet. We wouldn't be were were are today without your support. David MacLaren, Founder and CEO.

Dream Come True!

Jun 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product works as well as we hoped it would. It is everything we wanted and expected it to be from the ease of everyday use to the simple upload process. The search engine is robust and all-encompassing. MediaValet's support is top notch. I can not say enough good things about their service and knowledge, they definitely aim to please and will work with you to make it all come together as smoothly as possible.

Vendor Response

by MediaValet on June 04, 2015

Thanks Cindy. It's an absolute pleasure working with you and your team. David MacLaren, Founder and CEO

Good System. Great Customer Service.

Apr 22, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall the system is great and works well. It's organized, easy to use and efficient. MediaValet has been very open to receiving feedback on the system and to adding new features - which is so refreshing! Such is the case for adding image titles/descriptions in batches. While this isn't currently available, it is in development now. The ability to review images in chronological order of date created isn't part of the current platform but will be in version 4.0 due out mid year. Very happy with both system functionality and customer service. I highly recommend MediaValet for anyone who wants to manage videos, photos, and other brand materials on the cloud.

Vendor Response

by MediaValet on April 27, 2015

Thank you for all the great feed back and support Jodi. We've thoroughly enjoyed working with you and your team. David MacLaren, Founder & CEO

Fully supported digital asset management system

Apr 16, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We're a small but geographically dispersed company rolling out a comprehensive strategy for digital asset management for the first time. MediaValet has been proactive and responsive as we learn their software and implement it. We're eager to see the features of this software (such as SSO) continue to develop, but have been very pleased with the experience so far. Thanks, MediaValet!

Vendor Response

by MediaValet on April 27, 2015

Thank you Jennifer. It's been an absolute pleasure working with you and your team. David MacLaren, Founder & CEO

Outstanding productivity tool!

Apr 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have only been using MediaValet for six months, but it has radically improved all aspects of our business. We are more creative and collaborative. Our product cycle and time to market have dramatically improved. MediaValet puts our company on the cutting edge of digital asset management.

Vendor Response

by MediaValet on April 27, 2015

Thank you for the kind words Christopher. Your team has been wonderful to work with! David MacLaren, Founder & CEO

Fanstastic Product, Company and Support!

Nov 13, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are so happy to have found a solution that has a fantastic company backing it! Being a Microsoft shop, we knew that finding a .NET-based application would bode well with our SharePoint environment, however in the DAMS world, you just don't see anyone using that platform or Azure. Thankfully we found MediaValet! Having worked with a variety of DAMS in the past, I have a bit of experience in the area. One of the first things you'll notice about MediaValet is that they actually communicate internally with one another, something that seems to be lacking with other DAMS companies. So, the entire team knows what's going on. Also, unlike other DAMS, we found that MediaValet fit our taxonomy! We didn't have to squeeze into their box and make it fit their system, which was refreshing. They walk you through the entire process and work with you from start to finish; until you're comfortable and the training wheels come off. The support is also excellent! We had an issue with our Chinese team not being able to access items quickly. MediaValet stepped in and created a remote instance for us in Hong Kong to curb the major speed issues that our team was experiencing. This was above and beyond! We look forward to our continued relationship as we grow globally!

Vendor Response

by MediaValet on April 27, 2015

Thank you John. It's been fantastic working with you and your team. As a side note, we've thoroughly enjoyed learning about the almond industry and how you use media assets to both educated and inform everyone from almond growers to buyers. David MacLaren, Founder & CEO

What an awesome company and partner!

Nov 10, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked with Media Valet on the implementation of their system within the organization that I work. Sometimes it isn't just about the software, although that is unbelievably well thought out, but more importantly in this case, it is about the people who work there. True professionals, excellent communicators and they meet their commitments. There support model, training and implementation practice is very well thought out, deliberate and it works!

Vendor Response

by MediaValet on April 27, 2015

Thanks for being an amazing customer Teri. As you know, we're fanatical about delivering the absolute best support and training that's humanly possible - at all times. This is one of the main tenants of our business and something we'll never scrimp on. David MacLaren, Founder & CEO