---
title: "fitli Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about fitli Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more."
source_url: "https://www.capterra.com/p/150710/fitli/"
page_type: "product"
language: "en"
---

# 

 fitli Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

fitli

## What is fitli?

Fitli: Simplified Scheduling, Superior Service, Sensational Value Fitli stands out as the go-to online and mobile scheduling solution, designed to streamline your operations without the hassle. Here's why Fitli is the right choice for your business: Simplicity at Your Fingertips: Get up and running in no time with our user-friendly platform. Fitli is engineered for ease, allowing you to focus on what matters most. Unmatched Customer Service: Our commitment to excellence is reflected in our stellar reviews. Experience the difference with Fitli's exceptional support, ensuring your satisfaction without any extra cost. Affordability That Makes Sense: Start with a free trial to see Fitli in action. Then, choose a plan that suits your budget, starting as low as $32/month. No hidden fees, just transparent pricing for your peace of mind. Embrace the Fitli difference today and elevate your scheduling experience. With Fitli, you're choosing a partner dedicated to your success.

## What is fitli used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Fitness](https://www.capterra.com/fitness-software/)[Reservations](https://www.capterra.com/reservations-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Top alternative

Featured

Overall rating

Based on 131 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Fitness / 2026
-   Yoga Studio / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Appointment Scheduling / 2026
-   Martial Arts / 2026
-   Reservations / 2026
-   Dance Studio / 2025
-   Fitness / 2025
-   Personal Trainer / 2025
-   Yoga Studio / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Appointment Scheduling / 2026
-   Dance Studio / 2026
-   Fitness / 2026
-   Martial Arts / 2026
-   Personal Trainer / 2026
-   Pilates Studio / 2026
-   Reservations / 2026
-   Yoga Studio / 2026

Do you work for fitli?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fitli.com&name=fitli)

Rating Breakdown

4.8

+−

Features4.5

Value for Money4.9

Ease of Use4.8

Customer Service5.0

Rating Breakdown

4.8

Features4.5

Value for Money4.9

Ease of Use4.8

Customer Service5.0

## fitli Reviewers Verdict

Updated August 2026

AI summary

-   Fitli is well suited to small fitness studios, yoga instructors, and wellness businesses managing class schedules and client bookings.
-   Its main advantage is simple, user-friendly payment processing and scheduling that helps small teams handle reservations and payments efficiently.
-   It enables owners and trainers to save time on appointment management, calendar updates, and client communication.
-   Reviewers note pain points like limited control over email notifications, occasional feature gaps, and some requests for greater customization.
-   Fitli fits best where easy online booking and payments are the priority, but buyers seeking advanced notifications or deeper customization may find constraints.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### fitli

4.8 (131)

VS.

[4.8 (418)](https://www.capterra.com/p/202837/Everfit/reviews/)

Starting Price

$39

Flat Rate, Per Month

Starting Price

$19

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (131)

Ease Of Use

4.8 (2,977)

Value For Money

4.9 (125)

Value For Money

4.6 (2,055)

Customer Service

5.0 (129)

Customer Service

4.8 (2,284)

## fitli alternatives

Highest Rated

[4.9 (241)](https://www.capterra.com/p/190526/LegitFit/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

[4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/40229/MINDBODY/)

[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)

[4.6 (3,206)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/)

Starting price

$22.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/146651/My-PT-Hub/)

[FitBudd](https://www.capterra.com/p/227564/FitBudd/)

[4.6 (407)](https://www.capterra.com/p/227564/FitBudd/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227564/FitBudd/)

[View all alternatives](https://www.capterra.com/p/150710/fitli/alternatives/)

## FAQs about fitli

Overview

### What problems does fitli solve?

fitli solves time-consuming class scheduling, manual payment collection, waitlist management, and client communication by giving customers self-service booking, reminders, and online payments in one simple system. Small studios, yoga and Pilates businesses, trainers, and wellness centers benefit most, especially teams replacing paper processes or overly complex legacy software.

Answer based on 111 reviews

Overview

### Which roles and teams benefit most from fitli?

fitli is most used by studio owners, fitness business operators, and instructors who manage classes, appointments, and client relationships. Owners and directors rely on it to streamline scheduling, payments, and reporting, while trainers and teachers use it to handle bookings, attendance, and communication for Pilates, yoga, and boutique fitness programs.

Answer based on 125 reviews

Overview

### What company size and industries is fitli built for?

fitli is built for small fitness businesses, with 99% of reviewers from small companies and 75% in Health, Wellness and Fitness. It also serves yoga studios, personal trainers, and similar operations, with additional use in Sports at 9% and Professional Training and Coaching at 4%.

Answer based on 131 reviews

Features and Usability

### What are the key features of fitli?

fitli includes core scheduling and studio management features like class scheduling, online booking, attendance tracking, and client management. Reviewers also highlight payment processing, recurring billing, package tracking, and reminders as key differentiators. Website integration and mobile access support client self-service for bookings, cancellations, and schedule updates.

Answer based on 94 reviews

Pricing

### How much does it cost and what fees or limitations are included?

fitli starts at $39/month for the Solo plan, with Grow at 69, Expand at 89, and Enterprise at 109. Annual billing includes two free months, and a free trial is available. All plans include all features, but each transaction adds 2.9% + $0.30. Reviewers call pricing fair and affordable.

Answer based on 25 reviews

Integrations

### Which third-party tools and platforms does fitli integrate with?

fitli integrates with 2 third-party tools: Google Calendar and Zoom Workplace. The catalog also lists ZooM, and the calendar integration supports appointment scheduling in Google Calendar while Zoom ties into virtual class and meeting workflows.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does fitli offer?

fitli provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does fitli offer, and how do users rate the experience?

fitli offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, accessible, and thorough, with helpful guidance during setup and quick follow-up on issues. Some note a learning curve, occasional glitches, and feature requests that can take time to be addressed.

Answer based on 103 reviews

Client support

### How good is fitli customer support for businesses and clients?

fitli provides responsive customer support and a generally easy client booking experience for many small businesses. Owners often mention quick answers, helpful setup guidance, and ongoing feature updates, while some clients still find the app less intuitive, especially around Android access, waitlists, login sharing, and a few account management tasks.

Answer based on 40 reviews

## Features

AI summary

Based on 14,022 Appointment Scheduling reviews

Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities:

-   **Appointment Management** (**58%** of reviewers rated this feature as critical)
-   **Calendar Management** (**54%**)
-   **Online Booking** (**60%**)

fitli supports all three of the features reviewers consider most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate bookings, keep schedules accurate across calendars, and let customers reserve time online, allowing teams to manage appointments more efficiently and deliver a smoother booking experience.

Appointment Management

5.0 (20)

50.00% of 20 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Online Booking

4.7 (50)

64.00% of 50 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Confirmations/Reminders

4.8 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Mobile Access

4.1 (17)

47.06% of 17 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Client Database

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Calendar Management

4.8 (39)

56.41% of 39 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

fitli 84 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Certification Tracking: Maintain personal certifications/qualifications
- Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc.
- Class Scheduling: Schedule in-person or online classes
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Client Profiles: Record client information and feedback
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Fitness Plan: Create custom workout plans for your clients based on their specific goals
- For Dance Studios: Designed for dance studios
- For Martial Arts: For martial arts classes and studios
- For Yoga/Pilates Studios: Designed for yoga and pilates studios
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- In-person Trainer: Designed for trainers who offer in-person sessions
- Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Online Trainer: Designed for trainers who offer online sessions
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Rate Management: Track/optimize rates in relation to usage
- Ratings/Reviews: Ratings/Reviews
- Real-Time Reporting: Active reporting of data and metrics
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Secure Login: At least a username and password is required to access the system
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Student Management: Database of students to track personal information of individuals and families
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Wait List Management: Record, update and manage waiting lists
- Website Integration: Seamlessly integrates with 3rd party websites

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (131)

4.5

Based on 131 reviews

## Pricing

Value for money

4.9 (125)

Free Trial

[View pricing plan details](https://www.capterra.com/p/150710/fitli/pricing/)

Solo

$39.00

Flat Rate,Per Month

It includes:

-   1 User
-   Communication
-   Customer Management
-   Employee Management
-   Integrations
-   & Memberships
-   Packages
-   Payments
-   Products
-   Promotion Codes
-   Ratings and Reviews
-   Reporting
-   Scheduling

Grow

$69.00

Flat Rate,Per Month

It includes:

-   5 Users
-   Communication
-   Customer Management
-   Employee Management
-   Integrations
-   & Memberships
-   Packages
-   Payments
-   Products
-   Promotion Codes
-   Ratings and Reviews
-   Reporting
-   Scheduling

Expand

$89.00

Flat Rate,Per Month

It includes:

-   10 Users
-   Communication
-   Customer Management
-   Employee Management
-   Integrations
-   & Memberships
-   Packages
-   Payments
-   Products
-   Promotion Codes
-   Ratings and Reviews
-   Reporting
-   Scheduling

Enterprise

$109.00

Flat Rate,Per Month

It includes:

-   11+ Users
-   Communication
-   Customer Management
-   Employee Management
-   Integrations
-   & Memberships
-   Packages
-   Payments
-   Products
-   Promotion Codes
-   Ratings and Reviews
-   Reporting
-   Scheduling

Value for money

4.9 (125)

4.9

Based on 125 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

ZooM](https://www.capterra.com/p/172461/ZooM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (129)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (129)

5.0

Based on 129 reviews

## User reviews

Overall rating

4.8

Based on 131 reviews

Filter by rating

5(111)

4(19)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TC

Tarik C.

Owner

Health, Wellness and Fitness

### "Fitli is the best!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2026

Overall, my experience with Fitli has been amazing. I've relied on this system for years, and I'll continue to do do. I truly love how easy they make my life as a small business owner.

Pros

Fitli is a wonderful application and tool for my personal training business. The Fitli program allows me to handle my clients info and financial reports with ease.

Cons

There's really not much to complain about when it comes to Fitli. However, just like any other application, its not perfect, but definitely worth having.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AH

April H.

President

Events Services

### "Read it ALL About it, The Police & Fitli"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2026

It's an all in one for my studio needs. I am fully satisfied. It manages my calendar for classes and PT. The students love that they can freely open their phones and keep up with class and stay in the know of what's going o at their place of choice.

Pros

Fitli is a lifesaver with a big bang for your buck! It allowed freedom to do other things around the studio while clients were able to book and pay their monthly fees without a hassle. No police trolling here. Great app that does a lot for small businesses for the value of money. The cost is affordable. Scheduling is simple to book and follow while customer service is fast as lightening. Awesome app for studios and small gyms.

Cons

I wish this app was designed for androids also. It works great with apple products. Clients should be able to sign up with their phones also and not just the pc

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AS

Alexa S.

Pilates Studio Owner

Sports

### "AMAZING!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2026

Pros

The customer service is absolutely unmatched. Any questions I had when launching my business were answered almost immediately via email. \[sensitive content hidden\] is absolutely phenomenal with communication and explaining it away that’s easy to understand I could not say enough great things about the Fitli team!

Cons

I have no complaints it’s wonderful! I had a pretty big lunch for my Pilates studio, causing the app to crash for a little bit and the team was so quick to get everything figured out for me and make it as seamless as possible!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KC

Kristine C.

Owner

Health, Wellness and Fitness

### "Team Up Essentrics review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

April 7, 2026

Customer service is quick and it is user-friendly. Any issue i have the customer service reps respond and fix issues within less then 2 hours. Pretty impressive

Pros

It is very easy to use and the customer service is quick to respond. I enjoyed my original account rep but I understand people move on. \[sensitive content hidden\] was great

Cons

Nothing it all seems to work well for what my business uses it for. I don't have any complaints. It seems to work

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

They were killing my business with fees and monthly subscription and not user-friendly

Alternatives considered

[Bookerville](https://www.capterra.com/p/118312/Bookerville/)

Reasons for choosing fitli

The other product was in the UK and so hours of operation didn't work for my company. And Fitli was less expensive

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DR

Dawn R.

Owner

Health, Wellness and Fitness

### "Fusion Fitness Studio and Fitli work well together "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 3, 2026

It's been easy and simple to work with them and the support staff is quick to assist with any problems or concerns.

Pros

It's easy for my clients and myself to use. The app makes it convenient for everyone since most use their phones to sign up and into classes.

Cons

The price has gone up since I first signed up but that is typical for most companies so I can't complain too much.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing fitli

Cost. That was really the main deciding factor.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SM

Sheryl M.

Business Manager

Sports

### "We couldn't run our business without Fitli!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2026

We couldn't run our business without Fitli. Their customer support is outstanding! Highly recommend!!

Pros

Fitli makes it so easy for our clients to book business with us and for us to keep track of all sales and bookings.

Cons

Nothing comes to mind. Any issue we have is almost immediately resolved by their customer support team.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing fitli

We found Fitli to have a much simpler interface. It was also less costly.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Saemi P.

Owner

Entertainment

### "Simple and amazing software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 4, 2025

For software, everything is perfect — it’s reliable, efficient, and performs exactly as expected.

Pros

They provide simple, fast service and reasonable prices — everything you need for a smooth and stress-free experience!

Cons

It would be really nice if they could develop an app and include an option to change the page color. That would make it easier to use and more enjoyable for users

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

too complicated to use for the owner and customer

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JM

Jenny M.

Owner Pilates Instructor

Health, Wellness and Fitness

### "Fitli Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 16, 2025

I've been using Fitli for 7 years. It's grown a lot since I started using the platform and they have made many improvements. The customer service is quick and efficient which as a business owner is much appreciated.

Pros

Fitli is easy to use and affordable. The scheduling and appointment management is also efficient and easy to navigate.

Cons

Not having a "cart" when checking a client out for purchases. You have to run each purchase separately.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Too expensive and used at another studio.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Reasons for choosing fitli

It was easy to get started and the price was cheap. I didn't have a lot of start up money so it was really affordable for me and did all the things I needed it to!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Pat T.

Executive Director and Head Coach

Sports

### "Fitli is THE BEST!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2025

Excellent! I have absolutely no complaints, honestly. Quite the opposite - just accolades. If you are a yoga studio or any kind of business that runs classes, sets up private appointments and sells merchandise, this is an excellent platform for your needs!

Pros

Fitli's customer service is the absolute BEST! They are always there and will never let you flouder! Though the learning curve was tough in the beginning, it was never impossible thanks to their support. I always felt like our accounts were secure, our customers had an easy time booking and I was easily able to manage the schedule.

Cons

We are a rowing organization and though the designers of fitli tried hard to tweak the software to fit our needs, there were so many things we could not do with the software that we needed so we had to employ other software apps to get all of our work done.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MW

MARCUS W.

Owner

Health, Wellness and Fitness

### "57FIT review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 18, 2025

Experience has been great for the business! Very responsive. Very professional. I love to support snall businesses that take care of their clients.

Pros

They do a great job of communicating and answering questions in a timely message. The y listen to feedback and respond appropriately.

Cons

A few features you would see on some of the bigger apps. Being a small business, it's completely understandable.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/150710/fitli/reviews/)

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