--- title: "fitli Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is fitli the right Appointment Scheduling solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150710/fitli/reviews/" page_type: "reviews" language: "en" --- fitli 4.8 (131) [View alternatives](https://www.capterra.com/p/150710/fitli/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of fitli Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews AH April H PresidentEvents Services, Self-employedUsed the software for: 1-2 years. “The students love that they can freely open their phones and keep up with class and stay in the know of what's going o at their place of choice.“ June 2, 2026 JW Jordan W OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Client app is a little lacking (especially their view of the session bank, it’s a little confusing)“ February 5, 2025 Pat T Executive Director and Head CoachSports, 11 - 50 employeesUsed the software for: More than 2 years. “Quite the opposite - just accolades. If you are a yoga studio or any kind of business that runs classes, sets up private appointments and sells merchandise, this is an excellent platform for your needs!“ August 4, 2025 MZ Megh Z Studio OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “Honestly, my major con is that there is not an android app yet.“ April 2, 2025 AH April H PresidentEvents Services, Self-employedUsed the software for: 1-2 years. “Scheduling is simple to book and follow while customer service is fast as lightening.“ June 2, 2026 ST Shelly T Boutique Fitness Studio OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Clients can’t remove themselves from waitlists“ April 1, 2024 AH April H PresidentEvents Services, Self-employedUsed the software for: 1-2 years. “Great app that does a lot for small businesses for the value of money.“ June 2, 2026 ST Shelly T Boutique Fitness Studio OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Not for android apps.“ April 1, 2024 ## Showing most helpful reviews Showing 1-25 of 131 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Saemi P. Owner Entertainment Used the software for: 6-12 months ### "Simple and amazing software" November 4, 2025 4.0 For software, everything is perfect — it’s reliable, efficient, and performs exactly as expected. Pros They provide simple, fast service and reasonable prices — everything you need for a smooth and stress-free experience! Cons It would be really nice if they could develop an app and include an option to change the page color. That would make it easier to use and more enjoyable for users Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) too complicated to use for the owner and customer Review Source DR Dawn R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Fusion Fitness Studio and Fitli work well together " March 3, 2026 4.0 It's been easy and simple to work with them and the support staff is quick to assist with any problems or concerns. Pros It's easy for my clients and myself to use. The app makes it convenient for everyone since most use their phones to sign up and into classes. Cons The price has gone up since I first signed up but that is typical for most companies so I can't complain too much. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing fitli Cost. That was really the main deciding factor. Review Source TC Tarik C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Fitli is the best!" August 5, 2026 5.0 Overall, my experience with Fitli has been amazing. I've relied on this system for years, and I'll continue to do do. I truly love how easy they make my life as a small business owner. Pros Fitli is a wonderful application and tool for my personal training business. The Fitli program allows me to handle my clients info and financial reports with ease. Cons There's really not much to complain about when it comes to Fitli. However, just like any other application, its not perfect, but definitely worth having. Review Source MM Mindy M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Review of Fitli" May 16, 2022 3.0 Overall my experience was a 6/10. Pros Clients could pay for sessions and receive reminders without my involvement. This freed up a lot of time for me as a business owner. Reports easy to generate. Customer service was always helpful. Cons Rescheduling appointments was cumbersome for me as admin. Users complained of not being able to easily register for classes or workshops. Reason for choosing fitli A consultant recommended Fitli based on the size and scope of my business, the cost and good customer service reviews. Review Source Response from fitli May 17, 2022 Hi Mindy - I'm very sorry to hear that you did not have an ideal experience using our software. Sadly, this is the first time I have heard things were not working well for you. We would have gladly tried to help make some integration suggestions or improvements given the chance. It's especially disappointing that we did not get a chance to make things better for you and your clients as this feedback runs counter to what we typically hear. In fact, most of the feedback we receive is about clients who find it very easy and convenient to book classes, appointments, or workshops using the mobile app or website portal. Of course, I know we are not even close to perfect and have lots of improvement potential. One way or another, we failed you. For that, I am sorry. This kind of review will make us work doubly hard to make sure everybody is getting the most out of our software. Best regards, John Cline Founder @ Fitli AH April H. President Events Services Used the software for: 1-2 years ### "Read it ALL About it, The Police & Fitli" June 2, 2026 5.0 It's an all in one for my studio needs. I am fully satisfied. It manages my calendar for classes and PT. The students love that they can freely open their phones and keep up with class and stay in the know of what's going o at their place of choice. Pros Fitli is a lifesaver with a big bang for your buck! It allowed freedom to do other things around the studio while clients were able to book and pay their monthly fees without a hassle. No police trolling here. Great app that does a lot for small businesses for the value of money. The cost is affordable. Scheduling is simple to book and follow while customer service is fast as lightening. Awesome app for studios and small gyms. Cons I wish this app was designed for androids also. It works great with apple products. Clients should be able to sign up with their phones also and not just the pc Review Source KC Kristine C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Team Up Essentrics review" April 7, 2026 5.0 Customer service is quick and it is user-friendly. Any issue i have the customer service reps respond and fix issues within less then 2 hours. Pretty impressive Pros It is very easy to use and the customer service is quick to respond. I enjoyed my original account rep but I understand people move on. \[sensitive content hidden\] was great Cons Nothing it all seems to work well for what my business uses it for. I don't have any complaints. It seems to work Alternatives considered [Bookerville](https://www.capterra.com/p/118312/Bookerville/) Reason for choosing fitli The other product was in the UK and so hours of operation didn't work for my company. And Fitli was less expensive Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) They were killing my business with fees and monthly subscription and not user-friendly Review Source SM Sheryl M. Business Manager Sports Used the software for: 2+ years ### "We couldn't run our business without Fitli!" January 21, 2026 5.0 We couldn't run our business without Fitli. Their customer support is outstanding! Highly recommend!! Pros Fitli makes it so easy for our clients to book business with us and for us to keep track of all sales and bookings. Cons Nothing comes to mind. Any issue we have is almost immediately resolved by their customer support team. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing fitli We found Fitli to have a much simpler interface. It was also less costly. Review Source JM Jenny M. Owner Pilates Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Fitli Review" September 16, 2025 5.0 I've been using Fitli for 7 years. It's grown a lot since I started using the platform and they have made many improvements. The customer service is quick and efficient which as a business owner is much appreciated. Pros Fitli is easy to use and affordable. The scheduling and appointment management is also efficient and easy to navigate. Cons Not having a "cart" when checking a client out for purchases. You have to run each purchase separately. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing fitli It was easy to get started and the price was cheap. I didn't have a lot of start up money so it was really affordable for me and did all the things I needed it to! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Too expensive and used at another studio. Review Source JC Jolene C. Owner head instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Super satisfied for years" June 11, 2025 5.0 I have been using fitli for many years now and appreciate how they ask users what they want to see be added or updated to their programs and they add new options every year to improve the functionality for multiple business models. Pros Very quick response time to questions. They are always adding more features to improve user functions. Easy to process credit card payments. Easy for clients to create accounts and sign up Cons That you can only charge for 1 purchase at a time. If you could add multiple packages for customers, that would be helpful Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mind Body got to expensive and too big of a company. Review Source MS Mary S. Owner Sports Used the software for: 2+ years ### "Exceptional stidio software. Easy setup and use." March 9, 2025 5.0 when I post a question for help in the chat I get an immediate response. If they are offline the next day there is a response. The reports are great for taxes and session usage for customers. Pros Their customer service is exceptional. I have used other schediling apps and felt like just a number because I was a small studio. The ease of setup and use. My clients find it very easy to book and pay online. They are always making upgrades and they take customer input. Cons This would be a third party api. It would nice if my reviews could be seen on google. Alternatives considered [Athletics](https://www.capterra.com/p/214509/Athletics/)[Google Alerts](https://www.capterra.com/p/202337/Google-Alerts/) Reason for choosing fitli ease of use and cost. I am a small studio and the sales team treated me very well and answered all of my questions. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Customer service and support. Conversion was not easy. Review Source JM Jamey M. Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Fitli Rocks! " June 2, 2025 5.0 I have an a wonderful experience with Fitli. Both customer facing, rapid response from backend team. Pros I "still" enjoy Fitli. It's been a tool for my business. We've started small giving the ability to scale without a massive CRM Cons Would like more marketing tools otherwise it's going well. I'd also like to be able to change pricing on packages without having to create new templates Review Source NW Nichole W. Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Great service. " March 31, 2025 5.0 Pros So easy to use! I really enjoy using this service. Cons No problems, very easy to navigate the services. Review Source CH Courtney H. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Moms Get Fit" November 1, 2024 5.0 It’s been a great experience, I would highly recommend this for any fitness coach or gym. Pros It’s easy to use and does exactly what I needed it for. Cons It would be nice to turn off emails to clients. I schedule clients myself so I don’t need them to have a fitli app. I would also love to have an app option for me as a coach to app and schedule clients. Review Source GS Gentry S. Owner/manager/instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Fitli for the Win!" February 5, 2022 5.0 Customer service is key with a close second as being an affordable product. The Fitli team is quick to respond with clear and concise resolutions or assistance any time we need it. We are a small studio in a small town, but the app and website give us big city appeal (very polished and professional)! Pros Outstanding customer service!! We are a niche studio and they work perfect in product and cost allowing us to seamlessly serve our customers. Our participants have commented many times on the ease of just “book it”. Class leaders can see their rosters with a click of a button while participants can track their schedules with the flexibility of the app or the website! Cons We wish there was full functionality across Android products. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing fitli Great demo. Flexible yet pricing. Review Source MA Marianna A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great scheduling software for small yoga studio" September 5, 2023 5.0 I loved working with \[sensitive content hidden\] as she often anticipated needs I hadn't thought of. her instructions during my learning curve were easy to understand and she was exceptionally patient. Because our yoga studio closed I will be sorry to end that relationship. Pros Several things attracted me to this service. It is Texas-based, I could communicated easily with the same person (establishing a personal connection is really rare these days), The price was perfect, and we didn't need any more whistles and bells (featured). Cons I couldn't issue refunds directly but the process was fairly easy - it was just an added extra step. Reason for choosing fitli See above Review Source KS Kim S. Yoga Studio Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great For Business " February 12, 2024 5.0 Excellent experience. Everyone Has been super helpful Pros Appointment scheduling for yoga classes is very good Cons App is not compatible with android users. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) They did not have any appointment scheduling Review Source Response from fitli February 13, 2024 Dear Kim, Thank you for your five-star review and for sharing your positive experience with Fitli! We're thrilled to hear our appointment scheduling has been great for your yoga classes. We take your feedback about Android compatibility seriously and are working on improvements. We're glad the switch from Squarespace for better scheduling features has been beneficial for you. Thanks again for choosing Fitli. Your support means the world to us, and we're here to help with any further needs. Best, John Cline Founder Fitli MG Maureen G. Personal trainer; group fitness instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Fitness studio use" September 5, 2023 4.0 This was a great choice for software for our small fitness studio! Pros Good value for the cost, easy to use, excellent customer service Cons We have experienced some glitches with the software but Fitli has always been attentive to these and worked to make them better. Reason for choosing fitli Cost and reviews mentioning good customer service Review Source LH Lori H. Owner instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Great product for managing class schedules " June 9, 2024 5.0 Very happy with this product! I would recommend it to any studio as a great option for managing clients and scheduling Pros Ease of use and quality for price. Other products have services I don’t need or are too expensive for small businesses Cons Sharing login info with new clients can be tricky Reason for choosing fitli Customer service and ease of using for scheduling clasess Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price and better suited for small studio Review Source ST Shelly T. Boutique Fitness Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Life Changing for a small business" April 1, 2024 5.0 I do t know what I would do without it! It is a replacement for a full time admin. Pros Ease and simplicity. Clients catch on quickly. Cons Not for android apps. Clients can’t remove themselves from waitlists Review Source CB Cassie B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy, Efficient and Awesome Customer Service" January 29, 2022 5.0 Fantastic customer service. When I was trying to decide what to use for my payments and scheduling for my business - they spent time with me in any way I needed. With a demo, follow up questions, etc. Theyre always happy to help and never make you feel like you’re a bother. Pros This software helps me organize my business scheduling, packages for my clients, easy payment processes and the reporting and promotions features are easy and useful. Cons I can’t say there’s much I don’t like, honestly. Alternatives considered [TimeTap](https://www.capterra.com/p/139709/TimeTap/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing fitli The ease of use and the affordability. Review Source EH Emily H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Alpha Project " January 23, 2024 5.0 Pros I like how everything is fairly user friendly. I also think their customer service is top notch! If I have an issue or a question about something regarding the platform they are on it ASAP. Very attentive and responsive. Cons I don’t like how some people have issues often with the APP. We use this platform to book groups and I get complaints about the app failing. Review Source JS Jessica S. Group Fitness Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Love Fitli!" August 8, 2023 5.0 Pros Fitli is easy to use as an admin. We only use it for class reservations and payment processing, but members agree it’s very user friendly. Cons Would love to have an android app option. Would also like to be able to change the title/subject of messages sent from fitli. Review Source RA Robert A. studio owner,yoga instructor, control systems engr Health, Wellness and Fitness Used the software for: Less than 6 months ### "5 Stars for this software's potential." December 22, 2016 5.0 I have been using the fitli software to manage class attendance and payments at a small yoga studio for a few months now. I had previously used Mind Body-Online but became so disgusted with their lack of customer support and high fees that I jumped at the chance to use an alternative. Fitli has been easy to set up our weekly class schedule with multiple instructors and types of classes, has acted as a complete solution for our customer attendance tracking and payments, and has done so at a very very low cost. The only short-coming is the ability to handle our retail sales, but this is a small part of our business and I'm sure fitli will implement the feature as time goes on. The fitli technical staff has been very responsive to minor bug fixes and very transparent when rolling out patches and upgrades. If I have a specific problem, I can email them and set up a phone conference right away to get things resolved, that is a virtual impossibility with MBO. The phone app allows our clients to keep up to date in real time with our schedule as well as book into our classes and purchase packages before arriving to the studio. As fitli grows, the app will allow people who travel to find us more easily and see the reviews our current customers have left. Bottom line is that I recommend this software for anyone needing a full solution to manage clientele attendance and payments. Pros Full solution to create a class schedule for our studio, track customer attendance and accept payments - all of which is extremely easy to set up. Cons Does not offer a full solution for retail sales. When I click on a clients name, I would like to see their purchase history. Often times we have people that come in a few days after a package has expired and we want to see when exactly they made the initial purchase. There does not seem to be an efficient way to do this. Review Source Response from fitli April 25, 2017 Hi Robert - Thank you for the great review. At the bottom you asked to be able to set the colors of the classes on the calendar. And... we launched that improvement a few weeks back. Enjoy! TA Tracy A. Owner/ teacher Professional Training & Coaching Used the software for: 1-2 years ### "Always in a hurry" May 4, 2023 4.0 Great Pros It allows me to utilize my time for my teaching talents. Cons The rescheduling is confusing. Also, scheduling through the phone app has been confusing for clients. Review Source RB Rachel B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "fitli is perfect my very small business! " September 6, 2022 5.0 Outstanding. So user friendly, personable, kind, cooperative. Pros I appreciate this software especially when it's time to pay taxes and figure out how much income I earned. It is so easy. There aren't multiple layers of information, it is intuitive, and not far more than what I need. Cons I don't like all the recent notifications. I don't need to be reminded in advance of classes, or asked if I need help every time I login. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.