# fitli Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is fitli the right Appointment Scheduling solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150710/fitli/reviews --- fitli 4.8 (131) [View alternatives](https://www.capterra.com/p/150710/fitli/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of fitli Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews AH April H PresidentEvents Services, Self-employedUsed the software for: 1-2 years. “The students love that they can freely open their phones and keep up with class and stay in the know of what's going o at their place of choice.“ June 2, 2026 JW Jordan W OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Client app is a little lacking (especially their view of the session bank, it’s a little confusing)“ February 5, 2025 Pat T Executive Director and Head CoachSports, 11 - 50 employeesUsed the software for: More than 2 years. “Quite the opposite - just accolades. If you are a yoga studio or any kind of business that runs classes, sets up private appointments and sells merchandise, this is an excellent platform for your needs!“ August 4, 2025 MZ Megh Z Studio OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “Honestly, my major con is that there is not an android app yet.“ April 2, 2025 AH April H PresidentEvents Services, Self-employedUsed the software for: 1-2 years. “Scheduling is simple to book and follow while customer service is fast as lightening.“ June 2, 2026 ST Shelly T Boutique Fitness Studio OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Clients can’t remove themselves from waitlists“ April 1, 2024 AH April H PresidentEvents Services, Self-employedUsed the software for: 1-2 years. “Great app that does a lot for small businesses for the value of money.“ June 2, 2026 ST Shelly T Boutique Fitness Studio OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Not for android apps.“ April 1, 2024 ## Showing most helpful reviews Showing 1-25 of 131 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Saemi P. Owner Entertainment Used the software for: 6-12 months ### "Simple and amazing software" November 4, 2025 4.0 For software, everything is perfect — it’s reliable, efficient, and performs exactly as expected. Pros They provide simple, fast service and reasonable prices — everything you need for a smooth and stress-free experience! Cons It would be really nice if they could develop an app and include an option to change the page color. That would make it easier to use and more enjoyable for users Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) too complicated to use for the owner and customer Review Source KC Kristine C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Team Up Essentrics review" April 7, 2026 5.0 Customer service is quick and it is user-friendly. Any issue i have the customer service reps respond and fix issues within less then 2 hours. Pretty impressive Pros It is very easy to use and the customer service is quick to respond. I enjoyed my original account rep but I understand people move on. \[sensitive content hidden\] was great Cons Nothing it all seems to work well for what my business uses it for. I don't have any complaints. It seems to work Alternatives considered [Bookerville](https://www.capterra.com/p/118312/Bookerville/) Reason for choosing fitli The other product was in the UK and so hours of operation didn't work for my company. And Fitli was less expensive Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) They were killing my business with fees and monthly subscription and not user-friendly Review Source AH April H. President Events Services Used the software for: 1-2 years ### "Read it ALL About it, The Police & Fitli" June 2, 2026 5.0 It's an all in one for my studio needs. I am fully satisfied. It manages my calendar for classes and PT. The students love that they can freely open their phones and keep up with class and stay in the know of what's going o at their place of choice. Pros Fitli is a lifesaver with a big bang for your buck! It allowed freedom to do other things around the studio while clients were able to book and pay their monthly fees without a hassle. No police trolling here. Great app that does a lot for small businesses for the value of money. The cost is affordable. Scheduling is simple to book and follow while customer service is fast as lightening. Awesome app for studios and small gyms. Cons I wish this app was designed for androids also. It works great with apple products. Clients should be able to sign up with their phones also and not just the pc Review Source MM Mindy M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Review of Fitli" May 16, 2022 3.0 Overall my experience was a 6/10. Pros Clients could pay for sessions and receive reminders without my involvement. This freed up a lot of time for me as a business owner. Reports easy to generate. Customer service was always helpful. Cons Rescheduling appointments was cumbersome for me as admin. Users complained of not being able to easily register for classes or workshops. Reason for choosing fitli A consultant recommended Fitli based on the size and scope of my business, the cost and good customer service reviews. Review Source Response from fitli May 17, 2022 Hi Mindy - I'm very sorry to hear that you did not have an ideal experience using our software. Sadly, this is the first time I have heard things were not working well for you. We would have gladly tried to help make some integration suggestions or improvements given the chance. It's especially disappointing that we did not get a chance to make things better for you and your clients as this feedback runs counter to what we typically hear. In fact, most of the feedback we receive is about clients who find it very easy and convenient to book classes, appointments, or workshops using the mobile app or website portal. Of course, I know we are not even close to perfect and have lots of improvement potential. One way or another, we failed you. For that, I am sorry. This kind of review will make us work doubly hard to make sure everybody is getting the most out of our software. Best regards, John Cline Founder @ Fitli DR Dawn R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Fusion Fitness Studio and Fitli work well together " March 3, 2026 4.0 It's been easy and simple to work with them and the support staff is quick to assist with any problems or concerns. Pros It's easy for my clients and myself to use. The app makes it convenient for everyone since most use their phones to sign up and into classes. Cons The price has gone up since I first signed up but that is typical for most companies so I can't complain too much. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing fitli Cost. That was really the main deciding factor. Review Source SM Sheryl M. Business Manager Sports Used the software for: 2+ years ### "We couldn't run our business without Fitli!" January 21, 2026 5.0 We couldn't run our business without Fitli. Their customer support is outstanding! Highly recommend!! Pros Fitli makes it so easy for our clients to book business with us and for us to keep track of all sales and bookings. Cons Nothing comes to mind. Any issue we have is almost immediately resolved by their customer support team. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing fitli We found Fitli to have a much simpler interface. It was also less costly. Review Source JM Jenny M. Owner Pilates Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Fitli Review" September 16, 2025 5.0 I've been using Fitli for 7 years. It's grown a lot since I started using the platform and they have made many improvements. The customer service is quick and efficient which as a business owner is much appreciated. Pros Fitli is easy to use and affordable. The scheduling and appointment management is also efficient and easy to navigate. Cons Not having a "cart" when checking a client out for purchases. You have to run each purchase separately. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing fitli It was easy to get started and the price was cheap. I didn't have a lot of start up money so it was really affordable for me and did all the things I needed it to! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Too expensive and used at another studio. Review Source JC Jolene C. Owner head instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Super satisfied for years" June 11, 2025 5.0 I have been using fitli for many years now and appreciate how they ask users what they want to see be added or updated to their programs and they add new options every year to improve the functionality for multiple business models. Pros Very quick response time to questions. They are always adding more features to improve user functions. Easy to process credit card payments. Easy for clients to create accounts and sign up Cons That you can only charge for 1 purchase at a time. If you could add multiple packages for customers, that would be helpful Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mind Body got to expensive and too big of a company. Review Source MS Mary S. Owner Sports Used the software for: 2+ years ### "Exceptional stidio software. Easy setup and use." March 9, 2025 5.0 when I post a question for help in the chat I get an immediate response. If they are offline the next day there is a response. The reports are great for taxes and session usage for customers. Pros Their customer service is exceptional. I have used other schediling apps and felt like just a number because I was a small studio. The ease of setup and use. My clients find it very easy to book and pay online. They are always making upgrades and they take customer input. Cons This would be a third party api. It would nice if my reviews could be seen on google. Alternatives considered [Athletics](https://www.capterra.com/p/214509/Athletics/)[Google Alerts](https://www.capterra.com/p/202337/Google-Alerts/) Reason for choosing fitli ease of use and cost. I am a small studio and the sales team treated me very well and answered all of my questions. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Customer service and support. Conversion was not easy. Review Source AS Alexa S. Pilates Studio Owner Sports Used the software for: Less than 6 months ### "AMAZING!!!" June 1, 2026 5.0 Pros The customer service is absolutely unmatched. Any questions I had when launching my business were answered almost immediately via email. \[sensitive content hidden\] is absolutely phenomenal with communication and explaining it away that’s easy to understand I could not say enough great things about the Fitli team! Cons I have no complaints it’s wonderful! I had a pretty big lunch for my Pilates studio, causing the app to crash for a little bit and the team was so quick to get everything figured out for me and make it as seamless as possible! Review Source RG Ruth G. Owner Professional Training & Coaching Used the software for: 2+ years ### "5 Stars for Fitli" January 6, 2025 5.0 Fitli is a comprehensive studio management system. I've been using it for four years and am completely satisfied. Pros Fitli was easy to set up and is easy to use. The support has been fantastic. Very quick and personalized response when I need it. Cons I can't think of anything I don't like about it. Review Source DB Dahiana B. YOGA Health, Wellness and Fitness Used the software for: 1-2 years ### "Business Review " October 31, 2024 5.0 Incredible experience - always welcoming with resolution and assisted help. Pros So accessible , easy to understand & friendly customer service Cons nothing - no comment! BIG FAN and grateful! Review Source PB Patricia B. Owner / Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Fitli a great resource for a small studio" August 21, 2023 5.0 Fitli was a great resource and fills a need that many studios have with tracking, registration, attendance, and record keeping. It continues to improve as time goes on. Pros Fitli gives a cost effective way to manage classes and times and students that, once set up, puts a lot of the hard work to rest. The customer service is very quick to respond and is always polite and helpful. Cons I would like to have seen a record of what emails were sent to whom by date and be offered a test email. I don't want to have to send an email to myself everytime. Review Source TF Tara F. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best customer service, hands down" January 22, 2022 5.0 I enjoy using Fitli. They are affordable, reliable, helpful and the program is useful for our small yoga studio. I trust them, the program, and recommend it to others without reservation. Pros Because we are a small yoga studio, we don't need all the bells and whistles that some of the 'main stream' products offer, nor can our budget afford them. Fitli meets our needs and our budget and their customer service is hands down some of the best I've ever experienced. They are knowledgable, responsive, helpful and available. I enjoy working with their team. The program is easy to use and reliable. When I first started using it, we were only using it for credit card processing and to build our membership database. Over time our studio has evolved, and we are now using it for attendance, class notes, teacher communication, class registration, credit card processing, and student communication. Honestly, I've never had a single problem with the program and highly recommend it to other studios. Cons Like all programs there are some limitations, but the team is responsive to client feedback and is always working on adding features that we've requested. Over time they have made some new features available that have been helpful. If I made a list of everything that it is missing that I would like to have for our studio, it would still be a short list. Review Source MA Marianna A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great scheduling software for small yoga studio" September 5, 2023 5.0 I loved working with \[sensitive content hidden\] as she often anticipated needs I hadn't thought of. her instructions during my learning curve were easy to understand and she was exceptionally patient. Because our yoga studio closed I will be sorry to end that relationship. Pros Several things attracted me to this service. It is Texas-based, I could communicated easily with the same person (establishing a personal connection is really rare these days), The price was perfect, and we didn't need any more whistles and bells (featured). Cons I couldn't issue refunds directly but the process was fairly easy - it was just an added extra step. Reason for choosing fitli See above Review Source BW Betsy W. Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "I was an early adopter and still use Fitli." August 9, 2022 5.0 My experience with the Fitli team has always been great. I find the software a great help and value for a small studio. Pros The price is fair and the software is fairly easy to learn and use. Cons The reports could be better. I would like to have a report that shows what the client paid for and each visit that was applied to the package. Also a report of all the client packages that are about to expire would be helpful. Reason for choosing fitli Cost, ease of use, and customer support Review Source MG Maureen G. Personal trainer; group fitness instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Fitness studio use" September 5, 2023 4.0 This was a great choice for software for our small fitness studio! Pros Good value for the cost, easy to use, excellent customer service Cons We have experienced some glitches with the software but Fitli has always been attentive to these and worked to make them better. Reason for choosing fitli Cost and reviews mentioning good customer service Review Source LH Lori H. Owner instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Great product for managing class schedules " June 9, 2024 5.0 Very happy with this product! I would recommend it to any studio as a great option for managing clients and scheduling Pros Ease of use and quality for price. Other products have services I don’t need or are too expensive for small businesses Cons Sharing login info with new clients can be tricky Reason for choosing fitli Customer service and ease of using for scheduling clasess Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price and better suited for small studio Review Source ST Shelly T. Boutique Fitness Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Life Changing for a small business" April 1, 2024 5.0 I do t know what I would do without it! It is a replacement for a full time admin. Pros Ease and simplicity. Clients catch on quickly. Cons Not for android apps. Clients can’t remove themselves from waitlists Review Source CB Cassie B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy, Efficient and Awesome Customer Service" January 29, 2022 5.0 Fantastic customer service. When I was trying to decide what to use for my payments and scheduling for my business - they spent time with me in any way I needed. With a demo, follow up questions, etc. Theyre always happy to help and never make you feel like you’re a bother. Pros This software helps me organize my business scheduling, packages for my clients, easy payment processes and the reporting and promotions features are easy and useful. Cons I can’t say there’s much I don’t like, honestly. Alternatives considered [TimeTap](https://www.capterra.com/p/139709/TimeTap/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing fitli The ease of use and the affordability. Review Source EH Emily H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Alpha Project " January 23, 2024 5.0 Pros I like how everything is fairly user friendly. I also think their customer service is top notch! If I have an issue or a question about something regarding the platform they are on it ASAP. Very attentive and responsive. Cons I don’t like how some people have issues often with the APP. We use this platform to book groups and I get complaints about the app failing. Review Source JS Jessica S. Group Fitness Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Love Fitli!" August 8, 2023 5.0 Pros Fitli is easy to use as an admin. We only use it for class reservations and payment processing, but members agree it’s very user friendly. Cons Would love to have an android app option. Would also like to be able to change the title/subject of messages sent from fitli. Review Source RA Robert A. studio owner,yoga instructor, control systems engr Health, Wellness and Fitness Used the software for: Less than 6 months ### "5 Stars for this software's potential." December 22, 2016 5.0 I have been using the fitli software to manage class attendance and payments at a small yoga studio for a few months now. I had previously used Mind Body-Online but became so disgusted with their lack of customer support and high fees that I jumped at the chance to use an alternative. Fitli has been easy to set up our weekly class schedule with multiple instructors and types of classes, has acted as a complete solution for our customer attendance tracking and payments, and has done so at a very very low cost. The only short-coming is the ability to handle our retail sales, but this is a small part of our business and I'm sure fitli will implement the feature as time goes on. The fitli technical staff has been very responsive to minor bug fixes and very transparent when rolling out patches and upgrades. If I have a specific problem, I can email them and set up a phone conference right away to get things resolved, that is a virtual impossibility with MBO. The phone app allows our clients to keep up to date in real time with our schedule as well as book into our classes and purchase packages before arriving to the studio. As fitli grows, the app will allow people who travel to find us more easily and see the reviews our current customers have left. Bottom line is that I recommend this software for anyone needing a full solution to manage clientele attendance and payments. Pros Full solution to create a class schedule for our studio, track customer attendance and accept payments - all of which is extremely easy to set up. Cons Does not offer a full solution for retail sales. When I click on a clients name, I would like to see their purchase history. Often times we have people that come in a few days after a package has expired and we want to see when exactly they made the initial purchase. There does not seem to be an efficient way to do this. Review Source Response from fitli April 25, 2017 Hi Robert - Thank you for the great review. At the bottom you asked to be able to set the colors of the classes on the calendar. And... we launched that improvement a few weeks back. Enjoy! TA Tracy A. Owner/ teacher Professional Training & Coaching Used the software for: 1-2 years ### "Always in a hurry" May 4, 2023 4.0 Great Pros It allows me to utilize my time for my teaching talents. Cons The rescheduling is confusing. Also, scheduling through the phone app has been confusing for clients. Review Source RB Rachel B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "fitli is perfect my very small business! " September 6, 2022 5.0 Outstanding. So user friendly, personable, kind, cooperative. Pros I appreciate this software especially when it's time to pay taxes and figure out how much income I earned. It is so easy. There aren't multiple layers of information, it is intuitive, and not far more than what I need. Cons I don't like all the recent notifications. I don't need to be reminded in advance of classes, or asked if I need help every time I login. 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