# Page 3 | fitli Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is fitli the right Appointment Scheduling solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150710/fitli/reviews --- fitli 4.8 (128) [View alternatives](https://www.capterra.com/p/150710/fitli/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of fitli ## Showing most helpful reviews Showing 51-75 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MT Malin T. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "A bit clumsy but Overall good" August 6, 2022 4.0 Your customer service is TOP RATED. The response for every issue I had was address. The software is a bit clumsy and I spent a lot of time getting customers on board and schooled on how to get access to a desired class. Pros Support is VERY ACCESSIBLE. Worked well with Zoom Cons Getting customers on the platform is not intuitive Asking for a credit card so early in the process can be off-putting Reason for choosing fitli local, acuity did not have the Zoom feature for Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) You were local and Acuity did not allow Zoom link for each customer. Review Source SG Sandra G. Pilates Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Fitli Is A Great Software System" April 5, 2022 5.0 Pros The ease of transitioning my business and client base over from another software platform was key as well as overall ease of use. Fitli offers very responsive & amazing customer service every step of the way. Cons I can’t say anything negative about the software or company. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody hiked their monthly rates & credit card processing rates so rapidly that I had to make a switch. Review Source HB Howard B. Owner/Director Performing Arts Used the software for: 2+ years ### "A great value, excellent customer service" January 21, 2022 5.0 Excellent Pros Fitli is ideal for a small dance studio that needs to hold down costs. Does all the essential basics: class scheduling, packages, appointments, blocking out studio rentals, sales reports, class histories for students. Customer service has been superb. They have added some important features, like the ability to associate accounts with more than one person, like for a familiy. And they definitely have features I haven't even used yet. Cons It's a little more challenging to use when I need to go back in time to record payments or catch up records, but I've learned workarounds for most of these issues. Would be nice to have an android app as well as the iPhone app. Reason for choosing fitli Reviews, online descriptions and price. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was expensive and getting more expensive. And the company was always trying to foist expensive on you costly marketing services and networking that was of little value. Review Source AV Alieta V. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Fitli review for Isobarre " February 20, 2022 5.0 Excellent Pros I like the ease of use for both my customers and myself. Cons The software is relatively unknown and when making the switch I encountered resistance from my older clientele who are tech intimidated. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing fitli I had used Zen Planner prior to Mindbody and my clients did not like it at all. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was difficult to use for my small business and they attempted to triple their service fee literally overnight when I had just launched my business, trying to hold my business hostage for their fee. I found Fitli through other small businesses Review Source BW Betsy W. Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "I was an early adopter and still use Fitli." August 9, 2022 5.0 My experience with the Fitli team has always been great. I find the software a great help and value for a small studio. Pros The price is fair and the software is fairly easy to learn and use. Cons The reports could be better. I would like to have a report that shows what the client paid for and each visit that was applied to the package. Also a report of all the client packages that are about to expire would be helpful. Reason for choosing fitli Cost, ease of use, and customer support Review Source DD Dana D. Yoga studio owner Sports Used the software for: 2+ years ### "Great Customer Service " October 14, 2021 4.0 Overall, a great and easy system. I would recommend. Pros My favorite feature was the customer service. They were fast and efficient. Cons The lack of having an app was to use was kind of a bummer about the software. Also sometimes the sign in process for customers was not always working. I never figured out if it was user error/confusion or the system Reason for choosing fitli Customer service. I always felt heard. Other software companies, it was like speaking to a bot. Review Source SS Susan S. Owner, administrator, marketing, teacher Health, Wellness and Fitness Used the software for: 2+ years ### "excellent software for yoga class scheduling and class management" April 18, 2023 5.0 Excellent because of flexibility of scheduling options and ease of getting help. Software developers were constantly making improvements based on client feedback. Pros The ease and availability of help, both a real person for immediate online assistance and ease of scheduling a real person phone conversation. The response was always quick and helpful Cons Software could be confusing for clients due to the way ours was set up in our scheduling calendar Reason for choosing fitli Software included the flexibility of organizational set up that we needed plus availability of in person help Review Source MG Maureen G. Personal trainer; group fitness instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Fitness studio use" September 5, 2023 4.0 This was a great choice for software for our small fitness studio! Pros Good value for the cost, easy to use, excellent customer service Cons We have experienced some glitches with the software but Fitli has always been attentive to these and worked to make them better. Reason for choosing fitli Cost and reviews mentioning good customer service Review Source TB Tina B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Fitli is Five Star" February 11, 2022 5.0 The monthly reports are beneficial for tracking sales, attendance, break downs of fees, discounts, etc Pros As a small business, Fitli meets and exceeds my needs and expectations for affordable and quality service. Their customer service is top notch! Cons The only thing I would like to see changed is the ability for a customer to book the same class more than once. Many of my customers want to pay for family or friends to take a class with them. Reason for choosing fitli Customer service Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) ~Cost ~Ease of use Review Source BK Brian K. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best Value and Service for your money" January 24, 2022 5.0 5-star experience across the board. Pros Fitli is easy to use and understand. It's not clogged with extra features that just make things more confusing and slow like other programs I've used or looked into. The customer service is the best I've ever experienced. \[SENSITIVE CONTENT\] and his team respond quickly to any issues and go above and beyond to resolve any issues. Cons I started with Fitli when the company was fairly new, so there were not as many features as other programs. But the Fitli team is regularly updating the program with new features and actually listens to suggestions and implements them to constantly improve the program. Review Source SS Santiago S. ingenieria sistemas Computer Hardware Used the software for: 6-12 months ### "Fitli as a software" October 1, 2023 4.0 Estoy muy conforme es un buen software y es sencillo de usar Pros Es un software muy bueno,una de las cosas que mas me gustan es que es muy facil de usar y implementar en cualquier entorno empresarial no solo para nuestros usuarios si no tambien para con los potenciales clientes. Cons Es algo complicado de implementar al principio debido a que no es tan usual de ver en otros lados por lo que no es tan conocido Review Source ST Shelly T. Boutique Fitness Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Life Changing for a small business" April 1, 2024 5.0 I do t know what I would do without it! It is a replacement for a full time admin. Pros Ease and simplicity. Clients catch on quickly. Cons Not for android apps. Clients can’t remove themselves from waitlists Review Source AR Andrea R. Fitness Instructor/Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Value, Excellent Customer Support, Growing Company" February 5, 2018 5.0 Pros The customer service is amazing. They are a small support team, so you know who will answer your questions. They are speedy in their responses, and give very thorough and clear answers. They are very open to learning your company needs and do everything they can to help you problem solve issues. The pricing structure is very reasonable for what you get. While there is certainly room for improvement on certain features (which they are constantly working to add and improve on), the format is clean and easy to use and find things. This is a pretty basic software, but I think the majority of business owners would benefit from using Fitli as long as they don't need something super complicated. Plus, as stated, they have been improving and adding more features... I believe it worth checking out if you thinking of switching! Cons There are a few items we asked to add or improve, and many items the Fitli team has already added or fixed. It's a process to prioritize requests, so we understand that as a new and smaller company improvements will take time. Plus, their customer service is so great, (and even though it can be a bit frustrating for us admin) it is worth the wait to see what improvements are up and coming. I know that for our customers it has been a good transition from MindBody (where we were before), but there are lots of requests for Android app (which they are working on). It is a bit confusing to some users at times, but we've been able to help resolve questions pretty quickly. Review Source AP Allie P. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great system has really helped me grow my business " December 4, 2023 4.0 Really enjoy it. I feel like I made a good decision by going with them Pros Lots of capabilities in one place ughhhh Cons Some functions are confusing or limited Reason for choosing fitli Ugh I’m getting tired ok this is super ridiculous Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Needed to book classes Review Source KM Kelli M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "So glad I chose Fitli" April 25, 2022 5.0 I needed something that didn’t cost hundreds of dollars a month and was easy for my clients and to the point. People can easily sign up for memberships and see my gym schedule and that’s perfect for my small gym! Pros I was starting my gym the year Covid hit hard and Fitli was affordable for me to keep using though I didn’t have many members. Anytime I needed help with something they were always so quick to respond! Cons I am excited for their new things. I did wish that there were ways to take point of sale payments a little bit easier and it sounds like that will be very soon! Also wish maybe the app was a little more user friendly. At the moment I only tell my members to use the website. Reason for choosing fitli It was like $500 a month to use it though Review Source RP Rhea P. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "User And customer friendly" January 16, 2020 5.0 From my first demo with \[SENSITIVE CONTENT HIDDEN\] I was hooked. What I love most about this company is the people. The are knowledgeable, responsive and I never feel like I am being sold to. If there is something I feel I could use as a business owner that doesn’t already exist they find a way to make it happen. Pros It is so easy to use. Straight forward and functional. Cons Moving or rescheduling appointments could use some streamlining Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing fitli There customer service is incredible. I feel like they want my business to succeed just as much as I do. They truly care about what there customers need and find a way to make it happen. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost mostly. Also found it extremely frustrating when pricing, or features were changed with very little or if any notice. Review Source SE Sherry E. Owner of Fit 4 Life by Sherry Health, Wellness and Fitness Used the software for: 2+ years ### "Fitli was a perfect fit for Fit 4 Life by Sherry" February 23, 2022 5.0 It made running my business so easy and hassle free. Pros Fitli was very easy to incorporate into my business. It was easy for me to use and for new clients too. It eliminated the need for cash and check payments from the client. Cons The only issue was when a client's card would expire, and the program would take two payments using the old and new card. Review Source DC Dawn C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "I highly recommend Fitli for your small business" March 9, 2022 5.0 I would and have highly recommend Fitli, my experience has been nothing but great! Pros The Fitli software is super easy to use. I used to use another brand that was ridiculously complicated. Fitli is super easy to set up and their customer service is amazing. Both of these things are super important to me. Cons There are no cons. I love Fitli, they have been great for me in all ways! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mind Body was crazy expensive & confusing. They didn't really care about small businesses and even though I started using them from the beginning. It was a happy day when I ditched them and found Fitli. They care about small businesses and you feel like you are getting individual attention for your specific needs. Review Source LF Laura F. Owner Professional Training & Coaching Used the software for: 6-12 months ### "Efficient and simple" August 14, 2023 5.0 Best decision I could have made when choosing my scheduling software Pros The customer service has made it so easy and answered every question I have had. I am on the go a lot and don’t have time for tedious scheduling. This has been user friendly for me Cons The app has been a bit of a challenge for my clients Reason for choosing fitli Best overall Review Source Katie H. Owner/Operator Health, Wellness and Fitness Used the software for: I used a free trial ### "I would decide to use Fitli again and again!" December 17, 2018 5.0 Pros This has been a fabulous experience from the start. The reps have been so extremely kind, prompt with help and thorough. Any question or concern that I have, is answered quickly through their customer service chat feature. They have been so patient with me (as I learn to use the program) and have made it all one of my favorite parts of my business. Fitli is easily integrated with my website, provides many options for me to develop promo codes and is very user friendly. You also cannot beat the price! I never thought I would be in love with my studio management company but I am. They are regular names in my household and that's exactly the kind of experience I want! Cons Something I love about Fitli is that they are always working on adding new features! They listen to their customers and what would make the program even better. I would love to see an app for admin one day, they currently have one for studio members. I would also love for them to add the ability for a customer to purchase a gift card in a custom amount. But truly, I have no complaints about Fitli, just features I look forward to in the future. Review Source LN Lamarr N. Co-Owner/Fitness Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "To The Point!!" August 21, 2019 5.0 Phenomenal customer service. I can’t say enough about the professionalism and down to earth nature of this awesome team at Fitli! Definitely a team that is open to change, willing to listen and accountable to their standards. A rarity in business today. Fitli is HIGHLY RECOMMENDED!! Pros Easy to set up & navigate A1 Support!!! Clients found the software easy to use Option to be rated built into the software Cons Would like Quickbooks integration or additional payment options other than Braintree. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing fitli Honestly one had a few extra features but (for me) nothing is more important than the relationship that’s established. I don’t feel like a number or like I’m bothering someone to get an answer to my question! Thanks Team Fitli Switched from [StudioBookings](https://www.capterra.com/p/126240/StudioBookings/) It would take 24 or more hours to get a response to questions. An overall good service but those response times had potential impact on a sale. Tried the Fitli trial, had a question on the weekend and didn’t expect an answer til Monday. Got a response an hour later. MIND BLOWN 🤯 That level of service remains consistent!! Love this team!! Review Source TA Tracy A. Owner/ teacher Professional Training & Coaching Used the software for: 1-2 years ### "Always in a hurry" May 4, 2023 4.0 Great Pros It allows me to utilize my time for my teaching talents. Cons The rescheduling is confusing. Also, scheduling through the phone app has been confusing for clients. Review Source BS Bryson S. Owner Sports Used the software for: 2+ years ### "Fitli is legit. " January 28, 2022 5.0 Pros It allows me to easily manage my business from various platforms at anytime. Cons Wish the app had more updated features and could be more personalized to each company. Review Source RB Rachel B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "fitli is perfect my very small business! " September 6, 2022 5.0 Outstanding. So user friendly, personable, kind, cooperative. Pros I appreciate this software especially when it's time to pay taxes and figure out how much income I earned. It is so easy. There aren't multiple layers of information, it is intuitive, and not far more than what I need. Cons I don't like all the recent notifications. I don't need to be reminded in advance of classes, or asked if I need help every time I login. Review Source KA Kelly A. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Well done " February 12, 2022 5.0 Great Pros Simplicity and easy to use. When I email the company they respond quickly. Cons I wish I could edit already created packages. Reason for choosing fitli Cheaper and easy to use. Small company. Review Source Similar Products Featured