# Page 5 | fitli Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is fitli the right Appointment Scheduling solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150710/fitli/reviews --- fitli 4.8 (128) [View alternatives](https://www.capterra.com/p/150710/fitli/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of fitli ## Showing most helpful reviews Showing 101-125 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JL Jay L. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Isokinetic Speed Dev Review" August 2, 2018 5.0 Ive been through 6-8 booking softwares before I met Fitli, I was skeptical at first, I went through hell with the past softwares and lost control of and clients. With Fitli, I managed to control my clients and "book and pay" on the spot, From summer 2017 to summer 2018, I have doubled revenue from a low single digit to a double digit monthly income! This could not have been done without the easy access of FITLI. Parents love it, and so do we!! Pros User-Friendly mobile app! Parents love it Cons Nothing bad to say here, everything about this software is great Review Source Dawn P. Owner / Instructor Used the software for: Less than 6 months ### "Really glad I switched!" March 2, 2018 5.0 The quick and easy responses from them to correct any issues that come up. Reduced price....saving a ton of money compared to Mindbody! Pros The customer service is top notch! This makes this company stand out from the rest. The price...also another HUGE benefit. Cons The only thing right now is a way to sign in when clients get to the gym. However, they stated they will be working on that and adding it soon. Review Source VF Vicki F. Administrator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Magnificent Software and Customer Service " March 23, 2017 5.0 Our Yoga Studio adopted Fitli at the end of December. We previously had used MindBody and that was a fiasco. It took us about two weeks to get going and during that time customer service, John Cline and Dan Jenner, were literally with us every step of the way. Every time we had a concern or a question, they answered it within minutes, most times with a phone call. And if we needed something that wasn't an option yet, they worked hard to either get us a workaround or added it for everyone to use. A lot of the missing items that we asked for have already been added to the Fitli software. The software is very user friendly for us and our clients. We are a very small studio and we wanted a software company that was up and coming and willing to work with us. We could not have found anyone better suited to us than Fitli. And we send many, many thanks to John and Dan for helping us along the way. Don't hesitate to try Fitli. You will not be disappointed. Pros Easy to use, has 99% of the items we were looking for, book and pay, classes, packages, descriptions, reports, etc. Cons There is nothing I dislike about the software. Review Source sC sharon C. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Very happy...." February 17, 2020 5.0 Pros For me, my process is pretty simple so I was able to keep my format simple. However, there are plenty of options if you need more. Cons The learning curve but that comes with all software. Reason for choosing fitli Fitli provided what I needed at a great price. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody is super expensive for a small business like mine. Review Source BW Betsy W. Owner, Pilates Teacher Consumer Services Used the software for: Less than 6 months ### "Great Service and helpful software" August 31, 2016 5.0 John and his team are exceptional. They helped me get up and running quickly and have been there to answer questions and help me through any challenges that have come up. Their software is helping me manage my small Pilates studio with ease and for a reasonable cost. Pros The ability for my clients to schedule with me and for them to be texted when their session is booked is great. This saves me time and effort. I also like the flexibility of being able to have hidden packages/pricing that I can apply if needed. Cons Because it is fairly new there some features that would be nice to have. However the Fitli team are open to suggestions and constantly working on adding new features. Review Source ON Olga N. Owner Sports Used the software for: 6-12 months ### "Great easy to use software for instructors and studios " March 5, 2019 5.0 Great! If you’re looking for a more simple software that will cover all your needs as a company that provides any B2C services, you’ll be very happy with Fitli! Pros Easy to use and the customer service and the one of a kind. Cons I didn’t get a chance to use it long enough as my business model has shifted. Review Source MG Melissa G. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "N/A" August 21, 2019 4.0 Great-- quick feedback and you see they care about their customers unlike a lot of other business Pros How easy and clean it is. It's is very simple to use Cons Not cones but suggestions--- Freezing a membership, setting alerts for boxers ( birthdays, check ins etc) Reason for choosing fitli customer service, money Review Source CM Crystal M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Thank you Fitli" January 26, 2022 5.0 Fantastic Pros Ease of use, customer support and features Cons Need the app to be available for Android devices Review Source DD Diana D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Product and Service" December 22, 2016 4.0 After searching dozens of programs to find the right fit for our wellness center, we finally came across Fitli. It was the right price point and after getting great customer service from John, I realized that the program actually was equipped to handle what we were looking to do for our center. The Anka Wellness center is a little different and most programs out there didn't have what we needed to accommodate or they were out of our price range. The customer services is hands down the best. I felt that they really wanted to learn more about what and how I want my center to operate so that they are able to guide me better. The training was extremely helpful and they are always willing to give more if we should need it. I'm glad I stumbled across Fitli and recommend highly recommend it. Pros Easy to use and make changes Cons The physical look that clients / customers use. Review Source Matt B. Chief of Strategic Sales & Founder Used the software for: 1-2 years ### "Easy and efficient interface to work with" April 5, 2018 5.0 Pros So simple to set up on our website and the scheduling was very easy to maintain, Customer service was fast and thorough as well. Cons Unfortunately our home studio wasn't utilized as planned, as the main instructor was too busy with her other studio classes and did not use the software as much... Review Source MK Meghann K. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "It has been positive and an easy transition" February 13, 2018 5.0 Scheduling, payment, and affordable. Pros I like the payment processing and the customer service is wonderful. I was using Mindbody online and their price increase was not worth the services I was currently using. I feel Fitli has all the features I need and is much for affordable for a small business. Cons I do not like how you have to pay upon scheduling. I have a lot of clients that pay per sessions but I see them weekly. It would be much easier if I could schedule them in advance without having to charge them. The owner is aware of this and was very accommodating to try and remedy the situation for me, which I appreciated. Review Source JM Julia M. Pilates Studio Owner/Teacher Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing customer service and support! Love how user friendly the program is as well!" January 23, 2018 5.0 I enjoy that the software is able to keep track of my client's class packages. Pros I like how easy it is to use the program! Also, any time that I have any questions or concerns, Customer service agents are available and answer my questions quickly. Amazing customer service and support! Review Source BL Brande L. Swim school owner Sports Used the software for: Less than 6 months ### "You can't find customer support better than this! Both for me (the business owner ) and my clients!" June 24, 2017 5.0 Easier to schedule clients so I can focus on other stuff Pros Best value for a small business. Run by people who actually care and want to keep making improvements. Easy to use for everyone. Cons My particular situation is a little different, I run a program for kids so the booking could be designed with that in mind better. However, the owners are always taking my feedback into consideration and I believe one day this will be even a better tool for people like me. It still works fine for my situation, I just had to make a few adjustments. Review Source Response from fitli June 25, 2017 Thanks Brande! We will definitely get the parent/child functionality. So much to do and so little time. AS Amanda S. Personal Trainer and Nutrition Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "User Friendly Scheduling Software" February 19, 2019 5.0 I did not think I needed a scheduling software because of my small amount of clients. But, dealing with all of their schedules was overwhelming to me. Once I got the software, it has completely taken the stress away from me and from my clients too. Pros I love that this software was so easy for my clients to use and also very easy for me to use. I have used other softwares and none that have been this user friendly I truly appreciate the quick response when I need assistance. Cons I wish I could look up my schedule on the app. I can only use my computer to see what appts my clients have scheduled. Review Source Dawn J. Used the software for: 6-12 months ### "null" November 17, 2016 5.0 Review Source NR Natasha R. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love FitLi" September 19, 2019 5.0 Pros Willingness to implement requested features Cons there's no quick app to log into from the owner or business Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost became prohibitive Review Source JR Jade R. Studio Owner Used the software for: Less than 6 months ### "Awesome, easy to use program that has made running my studio a breeze!" March 12, 2018 5.0 Pros Amazing price, easy setup, comprehensive easy to use program and the best customer service ever! All of the features have made managing my fitness studio a lot easier. Cons I don't have very many cons but I would like it if there was a version of the app for Android users. All of my customers with iPhones are very happy with the accessibility. Just wish i had that for my Android users. Review Source RD Robin D. Used the software for: Less than 6 months ### "I've never been this impressed with a company" August 7, 2016 5.0 I was looking for an alternative to Mindbody and saw a fitli ad on Facebook. I decided to sign up and actually didn't use the program for awhile. About a week or so after signing up I get an email from someone from fitli asking if I wanted to have demo. I was halfway through the demo call and already texting my friends telling them they needed to check into this software. It had all of the functionality that I needed and terrific customer service. (Turns out the man doing my demo was one of the co-founders.) Pros It's \*extremely\* easy to set up and use. And I've never had a question that wasn't quickly answered by a member of the team. Cons Instead of being able to change pricing in classes, I've had to delete them and start over. (A tiny complaint, but you asked.) Review Source DC Don C. Owner Used the software for: 6-12 months ### "Fitli has made running my business very efficient! " August 1, 2016 4.0 I have found that not only do I like using Fitli but the customers and my trainers love its efficiency as well. I found the Filti staff to be very engaging and helpful whenever I needed anything. It has made running my business much smoother. Pros It is not too cumbersome and the clients love it. Cons I wish it pulled up the schedule a bit quicker. It is not bad but slower than other functions. Review Source MG Monica G. Account Manager Used the software for: ### "Absolutely simple and easy to use" April 30, 2018 5.0 Pros I loved that this software allowed me to participate in a free trial, gave me great insight to how everything worked! I loved it! Cons I did not experience any cons, however some people did request better accessibility for android users! Review Source RR Rick R. Ceo and trainer Professional Training & Coaching Used the software for: Less than 6 months ### "Great service!" December 21, 2016 5.0 I have been using the program for about a mo now and find it easy to use and when i did have issues John and hos team help right way some of the best customer service i have ever had! Pros Its very user friendly Cons Needs and app for Android phones but they tell me its coming soon Review Source HT Hristina T. Used the software for: ### "Amazing app and customer service" January 12, 2017 5.0 I am so blown away by how nice and profesional they have. They have been so supportive and helpful from the very begging. They helped me set up my account in April last year, answered all my questions and made it as easy and customized for me as possible. Fitli app is so easy to use, but so efficient at the same time. My students and I love it:) Highly recommend it! They even gave me 6 months free for being a new customer!!! Best customer service possible! Review Source SD Shauna D. Fitness/Wellness Instructor Used the software for: Less than 6 months ### "Amazing!" March 15, 2018 5.0 Pros Easy to use for both myself and my clients, which has increased my profits. Super Customer oriented. Review Source TD Tracey D. Yoga Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fitli has been great in helping me keep track of customers, sales, and evaluate success!" October 3, 2017 5.0 Saves me so much time! Pros Easy to use. Customers can make bookings and payments on their own (which also gives me the ability to correspond with them prior to a class or session if needed). Reports that are available are very helpful! Support is fantastic! Cons It took a little getting used to the language of the software but not much else! I am interested in seeing more monthly reports being developed. Review Source VD Valerie D. Used the software for: ### "Incredible Customer Service!" December 22, 2016 4.0 Fitli is incredibly helpful! I have had questions and they don't hesitate to get back with me and have even talked me through steps over the phone. It is making the process of booking training sessions so much easier for me and my clients. Yay for no more punch cards! Review Source Similar Products Featured