# User Copilot Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about User Copilot Software - reviews, pricing plans, popular comparisons to other Generative AI products and more. Source: https://www.capterra.com/p/150726/SiteGlue --- # User Copilot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) User Copilot ## What is User Copilot? Deploy a Website AI Copilot trained to answer any question about your business and automatically connect visitors to the right person at your company. Create a custom knowledge base from your private data and have your User Copilot accurately answer any question about your product, services, or organization. Include Human Hand Off Actions with each response and seamlessly transfer visitor information including conversation transcript to your phone, email, CRM or 5,000+ apps on Zapier. ## What is User Copilot used for? [Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Customer Support](https://www.capterra.com/customer-support-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $59 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for User Copilot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://siteglue.ai&name=User Copilot) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### User Copilot 4.8 (4) VS. [### Boost.AI](https://www.capterra.com/p/184561/Boost-AI/) [4.8 (23)](https://www.capterra.com/p/184561/Boost-AI/reviews/) Starting Price $59 Flat Rate, Per Month Starting Price $50000 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.8 (23) Value For Money 5.0 (4) Value For Money 4.7 (20) Customer Service 4.8 (4) Customer Service 4.7 (19) ## User Copilot alternatives [TextCortex AI](https://www.capterra.com/p/236373/TextCortex-AI/) [4.7 (237)](https://www.capterra.com/p/236373/TextCortex-AI/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236373/TextCortex-AI/) [ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/) [4.6 (22)](https://www.capterra.com/p/10013392/ElevenLabs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10013392/ElevenLabs/) [Cognigy.AI](https://www.capterra.com/p/176610/Cognigy-AI/) [4.8 (23)](https://www.capterra.com/p/176610/Cognigy-AI/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176610/Cognigy-AI/) Highest Rated [Krater.ai](https://www.capterra.com/p/10007226/Krater-ai/) [5.0 (1)](https://www.capterra.com/p/10007226/Krater-ai/#reviews) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10007226/Krater-ai/) ## FAQs about User Copilot Overview ### What company size and specific industries is User Copilot built for? User Copilot is designed for businesses of any size that want to answer website visitor questions with private data and route users to the right company representative when more help is needed. The description does not name specific industries, so it appears suitable across sectors that handle customer inquiries online. Features and Usability ### What are the key features of User Copilot? User Copilot offers AI Copilot, Generative AI, and machine learning for content generation and personalization, plus live chat, chatbot, and canned responses for messaging. It also includes CRM, customer database, client and self-service portals, real-time analytics, workflow management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? User Copilot starts at $59 per month for the Solo plan, which includes a 50,000-word knowledge base, one inbox, one dashboard user, and one business location. Essentials costs $99 and Premium costs $199 monthly. A free trial is available, and no setup fees are listed. Integrations ### Which third-party tools and platforms does User Copilot integrate with? User Copilot integrates with 12 third-party tools, including scheduling and calendar platforms like Calendly, CalendarHero, and Agendize; CRM and marketing tools such as HubSpot CRM and Zoho CRM; analytics and productivity apps like Google Analytics 360 and Google Sheets; plus Twilio, WordPress, ChatGPT, LocalMed, and Zapier. Getting Started and Support ### What training and onboarding options does User Copilot offer? User Copilot provides live online training, documentation, and videos for teams getting started. Live online sessions support guided instruction, documentation offers written reference material, and videos give visual walkthroughs for reviewing features and setup steps at any time. Getting Started and Support ### What customer support options does User Copilot offer? User Copilot provides email/help desk, a knowledge base, and chat support. No reviewer feedback on support quality is available, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chatbot 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Mobile Access 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Analytics 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time Real-time Consumer-facing Chat 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with consumers Real-Time Notifications 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs User Copilot 43 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Private online space that lets businesses securely share documents and provide information access to clients Configure existing workflows to meet your organization's needs Generative AI can be employed to generate content in different forms, such as text, images, music, and videos Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Tracks metrics that provide insight into how a user interacts with any interface or product Use AI to generate content in the form of text, images, videos, etc. Ability to chat online in real time Enable businesses to implement machine learning algorithms on business data such as sales and revenue Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Process and analyze human language in text or audio form Generative AI models can create personalized recommendations for users based on their preferences and behavior. Copy on the page or chat window encouraging the user to engage with the chat option Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models Analyze and gain insights into data in real-time Engage in direct, instant messaging with consumers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Generative AI can generate synthetic data and simulate scenarios for training and testing purposes. Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Generative AI can be employed to create virtual characters, avatars, or digital personas Track and analyze information regarding website visitors Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (4) 4.0 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Solo $59.00 Flat Rate,Per Month It includes: - 1 SmartChat Agent - 1 Dashboard User - 1 Business Location - Auto ChatGPT Training - Custom ChatGPT Prompts - Human Hand Off Forms - Live Chat - Test Us - Online Appointments - Google Analytics Integration Essentials $99.00 Flat Rate,Per Month It includes: - 1 SmartChat Agent - 1 Dashboard User - 1 Business Location - Auto ChatGPT Training - Custom ChatGPT Prompts - Human Hand Off Forms - Live Chat - Test Us - Online Appointments - Google Analytics Integration - CRM Integration - Marketing Automation Integration - Help Desk Integration - Zapier Integration Premium $199.00 Flat Rate,Per Month It includes: - 1 SmartChat Agent - 1 Dashboard User - 1 Business Location - Auto ChatGPT Training - Custom ChatGPT Prompts - Human Hand Off Forms - Live Chat - Test Us - Online Appointments - Google Analytics Integration - CRM Integration - Marketing Automation Integration - Help Desk Integration - Zapier Integration Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CH Connor H. Owner Marketing and Advertising ### "Positive Experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 28, 2023 Pros My experience with SiteGlue has been solid. It's easy enough to implement and use. Cons Don't have anything negative to say about it right now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TA Trent A. COO Marketing and Advertising ### "SiteGlue Delivers Chat Functionality with Ease" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2023 My overall experience with SiteGlue has been outstanding and we are now going on our 4th of doing business with them. Pros I like that SiteGlue offers customizable conversation flow and is easy to implement. The customer service is outstanding and I feel like SiteGlue is our partner and not just another vendor. Cons I have nothing negative to say about Siteglue Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Scott H. Practice Administrator/CFO Health, Wellness and Fitness ### "Great ChatBot" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 11, 2023 Excellent. Pros We use SiteGlue as a customer service chat bot on our website. People can ask questions and contact us for an appointment. We really enjoy “Lisa” on our site. The features are great for the price and the customer service is attentive and responsive. Cons Would like more seem less integrations with other CRM platforms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WP William P. Owner Marketing and Advertising ### "SiteGlue as a must have for your website." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2023 Positive Pros This easy to install and use AI assistant is a must have on your current website. It allows the ability to captivate the client into contacting your company. Cons None - we really like this product. It is easy to use. Reasons for choosing User Copilot It was offered from Vendasta. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.