--- title: "User Copilot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about User Copilot Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/150726/SiteGlue/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # User Copilot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) User Copilot ## What is User Copilot? Deploy a Website AI Copilot trained to answer any question about your business and automatically connect visitors to the right person at your company. Create a custom knowledge base from your private data and have your User Copilot accurately answer any question about your product, services, or organization. Include Human Hand Off Actions with each response and seamlessly transfer visitor information including conversation transcript to your phone, email, CRM or 5,000+ apps on Zapier. ## What is User Copilot used for? [Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Customer Support](https://www.capterra.com/customer-support-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $59 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for User Copilot?[Manage this product listing](https://www.g2.com/products/cmr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### User Copilot 4.8 (4) VS. [### Boost.AI](https://www.capterra.com/p/184561/Boost-AI/) [4.8 (23)](https://www.capterra.com/p/184561/Boost-AI/reviews/) Starting Price $59 Flat Rate, Per Month Starting Price $50000 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.8 (23) Value For Money 5.0 (4) Value For Money 4.7 (20) Customer Service 4.8 (4) Customer Service 4.7 (19) ## User Copilot alternatives [LLM Software](https://www.capterra.com/p/10030576/LLM-Software/) [4.8 (11)](https://www.capterra.com/p/10030576/LLM-Software/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030576/LLM-Software/) [NFON Contact Center](https://www.capterra.com/p/10025865/Contact-Center-Hub/) [4.3 (4)](https://www.capterra.com/p/10025865/Contact-Center-Hub/#reviews) Starting price $42.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025865/Contact-Center-Hub/) [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (408)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [1min.AI](https://www.capterra.com/p/10020011/1min-AI/) [4.7 (501)](https://www.capterra.com/p/10020011/1min-AI/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020011/1min-AI/) ## FAQs about User Copilot Overview ### What company size and specific industries is User Copilot built for? User Copilot is designed for companies of any size that want a website AI copilot to answer visitor questions from private data and hand off users who need more help to the right person. The vendor description does not specify any particular industries or sectors. Features and Usability ### What are the key features of User Copilot? User Copilot includes AI Copilot, Conversational AI, Generative AI, and Natural Language Processing for automated interactions. It also offers live chat, chatbot, autoresponders, canned responses, and chat transcripts, plus knowledge base, client portal, workflow management, real-time analytics, website visitor tracking, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? User Copilot starts at $59 per month for the Solo plan, with Essentials at $99 per month and Premium at $199 per month. All plans are flat rate and include a free trial, plus one inbox, one dashboard user, one business location, and human handoff actions. Integrations ### Which third-party tools and platforms does User Copilot integrate with? User Copilot integrates with 12 third-party tools, including scheduling and automation platforms like Calendly, CalendarHero, Agendize, and Zapier; communication and AI tools like Twilio and ChatGPT; analytics and data tools like Google Analytics 360 and Google Sheets; CRM systems like HubSpot CRM and Zoho CRM; plus WordPress and LocalMed. Getting Started and Support ### What training and onboarding options does User Copilot offer? User Copilot provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material for checking steps, and videos provide visual walkthroughs for learning features and processes at a self-paced pace. Getting Started and Support ### What customer support options does User Copilot offer? User Copilot provides email/help desk, a knowledge base, and chat support. These channels give users direct help and self-service information, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 6,967 Live Chat reviews Capterra reviewers highlight these as the features buyers care about most when choosing live chat software: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) User Copilot supports **Chat/Messaging** and **Real-Time Notifications**, giving teams a direct way to respond to customers quickly and stay aware of incoming conversations as they happen. However, it does not offer **Multi-Channel Communication**. Instead, it provides other relevant features that reviewers also value, including **Real-time Consumer-facing Chat** (**43%**), **Mobile Access** (**44%**), and **Transcripts/Chat History** (**36%**). These features help businesses stay available to customers, keep conversations accessible across devices, and review past interactions, allowing teams to respond faster and maintain better service quality. Chat/Messaging 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Real-Time Notifications 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Real-time Consumer-facing Chat 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with consumers Mobile Access 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Transcripts/Chat History 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation Chatbot 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods User Copilot 41 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Configurable Workflow: Configure existing workflows to meet your organization's needs - Conversational AI: Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Knowledge Base: Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions. - Live Chat: Ability to chat online in real time - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Text: Is able to process inquiries submitted by text data from live chat, email, or SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Website Analytics: Track and analyze information regarding website visitors - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (4) 4.0 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial [View pricing plan details](https://www.capterra.com/p/150726/SiteGlue/pricing/) Solo $59.00 Flat Rate,Per Month It includes: - 1 SmartChat Agent - 1 Dashboard User - 1 Business Location - Auto ChatGPT Training - Custom ChatGPT Prompts - Human Hand Off Forms - Live Chat - Test Us - Online Appointments - Google Analytics Integration Essentials $99.00 Flat Rate,Per Month It includes: - Marketing Automation Integration - 1 SmartChat Agent - Zapier Integration - Help Desk Integration - 1 Dashboard User - 1 Business Location - Auto ChatGPT Training - Custom ChatGPT Prompts - Human Hand Off Forms - Live Chat - Test Us - Online Appointments - Google Analytics Integration - CRM Integration Premium $199.00 Flat Rate,Per Month It includes: - 1 SmartChat Agent - Help Desk Integration - Zapier Integration - CRM Integration - Google Analytics Integration - Online Appointments - Test Us - Live Chat - Human Hand Off Forms - Custom ChatGPT Prompts - Auto ChatGPT Training - 1 Business Location - 1 Dashboard User - Marketing Automation Integration Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CH Connor H. Owner Marketing and Advertising ### "Positive Experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 28, 2023 Pros My experience with SiteGlue has been solid. It's easy enough to implement and use. Cons Don't have anything negative to say about it right now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TA Trent A. COO Marketing and Advertising ### "SiteGlue Delivers Chat Functionality with Ease" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2023 My overall experience with SiteGlue has been outstanding and we are now going on our 4th of doing business with them. Pros I like that SiteGlue offers customizable conversation flow and is easy to implement. The customer service is outstanding and I feel like SiteGlue is our partner and not just another vendor. Cons I have nothing negative to say about Siteglue Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Scott H. Practice Administrator/CFO Health, Wellness and Fitness ### "Great ChatBot" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 11, 2023 Excellent. Pros We use SiteGlue as a customer service chat bot on our website. People can ask questions and contact us for an appointment. We really enjoy “Lisa” on our site. The features are great for the price and the customer service is attentive and responsive. Cons Would like more seem less integrations with other CRM platforms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WP William P. Owner Marketing and Advertising ### "SiteGlue as a must have for your website." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2023 Positive Pros This easy to install and use AI assistant is a must have on your current website. It allows the ability to captivate the client into contacting your company. Cons None - we really like this product. It is easy to use. Reasons for choosing User Copilot It was offered from Vendasta. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.