# ProTempus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ProTempus the right Legal Billing solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150737/ProTempus/reviews --- ProTempus 4.9 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Reviews of ProTempus Ease of use 4.8 Customer Service 5.0 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CK Cindy K. Partner/Attorney at Law Legal Services Used the software for: 2+ years ### "You won't go wrong with ProTempus" July 20, 2020 5.0 Using has saved us time in our billing procedures, and has enabled us to bill our clients for all of the time we spend on their cases. The invoices ProTempus creates are precise and clear. The features allow us to pull up lots of information about our clients and billing history. We have recommended ProTempus to all of our attorney friends. We like the fact that ProTempus keeps our data on our local system for security and privacy reasons. In a nutshell, we strongly recommend this product. Pros The very best part of this program is the excellent customer service. \[SENSITIVE CONTENT HIDDEN\] is always available to answer questions, fix things I mess up, and give sound advice. As my office was learning how to use the software he was patient and kind, always willing to explain how to achieve our goals with the software. Once we learned to use it, we realized that we had been giving away thousands of dollars a year in billable hours that we simply hadn't billed for. pays for itself. If there was a feature we wanted, \[SENSITIVE CONTENT HIDDEN\] provided it for us. We couldn't ask for better service. Cons It took us a couple of months to get used to the software and how to use it. I do not think that is the fault of - it was just our learning curve. Review Source hQ hb Q. Attorney Law Practice Used the software for: 2+ years ### "ProTempus the best investment in time, billing management" October 13, 2021 5.0 This software is great. I believe before I got it in 2003 that some billing was missed. It is making me more money. Pros As a computer dinosaur, this software is even easy for me. Further, \[SENSITIVE CONTENT\] is a great guy and always willing to help with any problems I or my staff have. Cons I have not run into any problem that would allow me to say it is the "least liked feature". Review Source MO Mark O. Owner Used the software for: ### "This software has increased my productivity, billing and has helped my office run more efficeintly " June 7, 2016 4.0 The ease of use has increased my billing hours by over 20%. I also like the fact that the software is not cloud based. I feel more secure knowing that my client's billing information is not floating around in the cloud. The customer service has been fantastic. Mr. Shaw has gone out of his way to make himself available for any questions or help with any problems--even if it is a Saturday or late in the evening. I would highly recommend to any law office, but especially small law offices or firms. Review Source Response from ProTempus June 8, 2016 Mark, I have enjoyed working with you and your staff over the last 10 years. I look forward to helping your office run smoothly for many more years to come. - Ron Shaw EC Emily C. Attorney Legal Services Used the software for: 2+ years ### "Secure, Cloud-free, Easy Quickbook sync, User-friendly, Affordable, Superior Customer Service" September 6, 2016 5.0 I have used for the past 3 years & cannot recommend it more. It is hard to find time management/billing software these that doesn't use the Cloud - but ProTempus prides itself on offering a non-cloud based program that is very secure, including remote access through Splashtop. The customer service is top notch! Ron Shaw customizes the program to fit our needs, always make himself available to patiently and kindly answer all of my (often "non-tech-savy") questions. I also absolutely love how easily it syncs with Quickbooks so that I do not have to do double entries - plus, it offers a self-auditing feature that helps me rest assured that our trust account is always accurate. It truly puts the "quick" back into Quickbooks and makes our office run so much smoother. I could not be happier with ProTempus and highly recommend to any firm or solo practitioner. Thank you so much, Ron Shaw. You are awesome! Pros 1) Non-cloud based & secure 2) Superior customer support 3) Easy Time tracking and billing 4) Flawless Quickbooks sync with self auditing feature 5) Secure Remote access via splash top 6) Affordable Cons Nothing! Review Source Response from ProTempus September 16, 2016 Emily, thank you for the in depth review. It has been a pleasure working with you over the past 3 years. - Ron Shaw MM Mike M. Owner Used the software for: ### "Very good experience, especially with quick and accurate response from customer service when needed" May 5, 2016 5.0 I have been in practice 40 years and have used Pro Tempus for over fifteen years (2 lawyers + 3 support staff). I had billing problems because I was never taught how to keep time. It seemed impossible. I could almost never remember to log phone calls and other work. I would work for hours in research or writing but when I was ready to bill, I could remember only a small part of my time, loosing great amounts of time. Pro Tempus was a fast learning curve. It was only a few extra key stokes to keep my time records. In the first couple of years, my billings went up well over 25%. It is greater now. I don't bill every phone call, but I could with a few clicks of the mouse and key strokes when I start a phone call and I have my time record. I make my entry as I complete the phone call and the clock keeps my time, my billing is accurate from the contemporaneous entry, and the client isn't complaining about the billing on the phone call. When the client gets the bill, he or she sees what we talked about, not just the meaningless "phone conference w/ client". Before using Pro Tempus, when I would prepare a bill, it lacked a lot of detail, both in time and information, resulting in questions from the client. Now, I effectively have a 'one write' system, where I enter into the event screen what I did, and I can generate the invoice from that entry no additional record keeping or dependence on faded memory. Pro Tempus has contact management, scheduling, document management, case management, billing, and an integrated A/R system that will sync with QuickBooks The system for handling emails will automatically route emails to the correct client's document folder for long-term archiving. ProTempus also interfaces with your smart phone and works safely with remote access for your laptop or home computer. Literally, when I am on a contact, I can click on one button and access every document and e-mails or every time record regarding a client for over the last 15 years. Most other billing programs use Cloud Based technology. I am unwilling to expose my clients data in the Cloud. ProTempus is not Cloud Based. ProTempus is very reasonably priced, way lower than the big name products that do less. Their Web site is www.protempus.com. Review Source Response from ProTempus May 11, 2016 Mike, thank you for taking the time to submit such in depth review - Ron Shaw RC Ronald C. Member Legal Services Used the software for: 2+ years ### "Ronald L Coombs Attorney Review of Pro Tempus" July 1, 2016 5.0 My experience has been exceptional with pro tempus. Ron Shaw has been readily accessible. He immediately responds to all communications. Pros It is user friendly Review Source Response from ProTempus July 1, 2016 Mr. Coombs, It has been my pleasure to work with you and your staff over the last 8 years. I look forward to many more. - Ron Shaw RW Robert W. owner Used the software for: ### "A solo who has used for 4 years" April 29, 2016 5.0 In reply to your Post re: office Management software. Used TABS III for years. Too much Program, costs, updates, and IT requirements for what I needed. Converted to . Conversion to ProTempus was handled by Ron Shaw. Easy process'saved, converted, and organized all prior data. Used for 4+ years, now. Very happy with it. I began with it's Billing Program & cost Programs, then extended into Word Processing/ Document Mgt./ File organization/ Case Mgt/ To-do/ Calendar /Archive/ etc. IT IS PC BASED--NOT CLOUD BASED'THUS SECURE AND DEPENDABLE (even if Internet is down). PAY AS YOU GO'NO CONTRACTS. DESIGNED for SMALL FIRMS (0-12 LAWYERS). Works well with PEER-TO-PEER Networks, or SQL Servers. Free Training for you and staff. THUS, NEVER HAVE HAD A DOWN 'time'/ 'LOST DATA'. See, ProTempus Web-site for free Trial/Demonstration. See, also, You-Tube for Instructions/ demonstrations. https://www.youtube.com/watch?v=z3wFA1aHV7I Integrates extremely well to M'Soft, Dragon, Outlook, and even Splashtop, Team Viewer, & Android (Remote) Programs. Ron Shaw is the Owner/ Chief IT person. Very helpful. Very creative fella. Good Luck. Review Source Response from ProTempus April 29, 2016 Robert, thanks for your review of ProTempus -Ron Shaw RS Rebecca S. attorney Legal Services Used the software for: 1-2 years ### "Great product!" August 2, 2016 5.0 I love . It is extremely easy to use and Ron is always available if you have questions. He is passionate about his product and has excellent customer service to match. Review Source Response from ProTempus August 2, 2016 Rebecca, Thank you for the kind words. It has been my pleasure to work with you and your staff. -Ron PG Patricia G. Partner Law Practice Used the software for: Less than 6 months ### "Cloud Free, User-friendly, Fantastic customer service, Affordable" January 31, 2017 5.0 is easy to use. The customer service is the best I have ever experienced for any kind of software. I like that it is not cloud-based. It is so user-friendly that it is easy to learn just from using it. It is also very affordable. I was pleasantly surprised that ProTempus imported all the data from my previous practice management software for FREE--no charge whatsoever. I am extremely pleased with ProTempus. Pros Fantastic support and user friendly. Not cloud-based. Very affordable. Free data import. Cons So far I have not had a bad experience. Review Source Response from ProTempus January 31, 2017 Patricia, Thank you for your kind words. I have enjoyed working with you and your staff and I am looking forward to a long association, watching your office grow with ProTempus. Thanks, Ron Shaw JB John B. Attorney Used the software for: ### "This is a great billing program. Will pay for itself several times over." May 5, 2016 5.0 This program works great. It is easy to use, reliable AND not cloud based. Most important, customer service is excellent. If you have a question, customer service is there to help you. Without hesitation, I recommend this program Review Source Response from ProTempus May 5, 2016 Thanks John for the kind words, I am glad to hear ProTempus is working well for you. - Ron Shaw ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.