zipBoard

zipBoard


4 / 5
62 reviews

Who Uses This Software?

zipBoard is for teams creating web products to track and create bugs visually and share feedback quickly. Ideal for agile development and testing environment.


Average Ratings

62 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • zipBoard
  • zipboard.co/
  • India

About zipBoard

zipBoard is a bug tracking and visual feedback tool which lets product developers work collaboratively on their web-based (web-apps, websites & elearning) products. You can either use zipBoard while you build new products or improve existing ones with the help of collective visual feedback and task management. All the stakeholders get real-time updates during the whole process which makes it a productive and fun experience.


zipBoard Features

  • Backlog Management
  • Filtering
  • Issue Tracking
  • Release Management
  • Task Management
  • Ticket Management
  • Workflow Management

zipBoard Reviews Recently Reviewed!


Incredibly effective platform for communicating with clients on web development

Jun 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: *Ease of use: clients who self-identify as "not a computer whiz" had no trouble using the platform and features.

*Ability for client to view a webpage, click somewhere on it, make a comment about that area, and move on...all while tasks get created and organized in a "to do" list gets generated in the background...makes client feedback a BREEZE.

*Effective tracking: even if the client isn't labeling comments, tasks, requests, etc "properly", it's very easy to follow activity and make sure nothing gets lost or forgotten

*Pricing is appropriate and worth it

*It does everything I needed for a remote website development project: get client feedback, revise, and complete with no crossed wires or forgotten/lost requests. And no misunderstandings or miscommunications - the record is right there! Total project management solution.

Cons: When the "collaborator" (ability to add a "client" is an enterprise only, custom price point) provides feedback, the task status isn't automatically changed from "waiting on client feedback" - so the "collaborator" (ie, my client) has to manually change the status to something else - otherwise the task, although provided with feedback, remains in the "I'm waiting on you" stage. The method for changing the status is simple - but clients don't need to be bothered with the multi-step process of making sure to adjust "tags". Having said that, the way to go about making sure that the client has in fact provided feedback (despite the unchanged "status") is to simply sort tasks by activity. Which is where we arrive at the main issue I have:

At the time of this writing, you could sort tasks by date that a task was modified - but you can't add a secondary filter (ie: "modified BY"). Which means that while a client may have provided feedback and forgotten to change the status, I'm simultaneously modifying or adjusting other tasks....

hence I'm not quickly and easily able to filter the list for tasks that the client has recently modified.

It's not the end of the world - it just created a bit of extra work having to go through the "Recently modified" tasks one-by-one to make sure that I hadn't missed anything. Yes, I can go through the list of "waiting on client" ....but completed tasks, where client changed their mind & added a revision w/o changing status away from "completed".....

Overall: Love it. Small hiccups here and there but excellent product and does what I need it to do.

zipBoard is an excellent support and task management tool

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of the strong points of the application is the ability to review the web based content, images, documents, or PDFs as the end viewer/learner. It allows the reviewer to experience the process from the actual finished viewing perspective. The ease of use is also very impressive, the reviewer selects the link and they are immediately directed to the presentation/web site/document/etc. It's just simple. From a task management perspective, the application is also extremely simple and logical. Customer or client feedback is easily reviewed and processed. Internal feedback is also incredibly easy to process, and with the actual location of any reported issues pinned to the task, resolution and validation is intuitive.

Cons: There really isn't any; the application is easy to use, intuitive, and consistently reliable.

Overall: Implementing zipBoard into our development process has taken the team from using antiquated manual processes to an easy to use, globally accessible, online process. The application is flexible in how projects are set up and managed. zipBoards environment allows multiple projects to be set up and managed uniquely; where other tools force a specific method for everything, zipBoard gives you and your team some elbow room. The views into your projects are also extremely helpful, there are multiple ways to view what is going on within the project, and the client and the internal team can both access the data while still preserving the integrity and security of internal information.

Its a progressive approach to QA tracking, can still better UX functionality

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The interface concept is simple and easy to use, even though it still has some sections where it could be better. There are big buttons for you to click on tasks, upload files, add collaborators and share your projects.

Cons: For developers reviewing client or internal issues, you have to go back and forth to filter the status of each task, clicking and taking to another window. I feel like if there are shortcuts that allow the user to change the status of an open item directly from the tasks, it would be easier for the reviewers. Also, I've noticed some of our clients have issues reviewing, they need to create a login and some just don't have the time, not sure if this is a bug but it could be resolved if its not supposed to happen.

Overall: I experience zipboard as a developer, so my tasks are uploading files, addressing QA edits and changing status of tasks so QA can sign off bugs, etc. Its been a good experience and I've heard that customer service is super attentive but the tool needs to refine their overall user experience for shortcuts, etc. Its a really great concept and has potential to more success. I think the branding identity is weak and does not portray much credibility but maybe that can be re-designed later on.

Great tool to review eLearning projects

Nov 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use of zipBoard and that I can take screenshots and point the person in charge to the exact location. The filter options are also great.

Cons: The software is sometimes buggy and freezes. When we work on a large project, it sometimes does not work. We've had clients refusing to use the software because of firewall restrictions.

Overall: zipBoard definitely sped up our workflow and now we have less errors thanks to the software. There is still room for improvement and I like that the team is constantly working on new features and is very supportive when we want to add a feature or change something.

Digital Product Reviews with east

Nov 30, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: -Simple and easy way to track needed edits

-Ability to see exact locations of needed changes

-Collaboration of the entire team and client in one place

-Tracking all changes throughout the life of a project

-Customer support

Cons: -Missing a few features, like the ability to archive older versions / feedback, but these are being rolled out continuously

-Occasional down times, but this is getting less frequent

-User interface is still a little clunky and needs some updates

Capterra loader

Still on the way to be a great tool

Jun 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The visual aids and features it has for both the reviewer and the creator of the content.

Ease of use for most of the review tools

Very easy to use Interface

Cons: Still needs to be polished, when the task list is updated, it automatically moves back to page 1, that is really bothering while working.

On the Pin and add comment screen, navigation is a little complicated, most of the people use left click to navigate, but here, it adds a pin that cannot be erased, it only erases if you don't fill anything on it.

Overall: It has been a great tool since we migrated from google docs to this, great visual aids and a perfect way to control assignments, versions, etc.

Very recomendable but still a few fixes to be done.

The easiest & most useful, but not the only place to find jobs

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: lots of local listings, very easy to use and apply for jobs

Cons: hard to find remote jobs, not all job matches are a true match, too many emails matching me to jobs that don't match, and misleading headlines in the emails saying there are certain types of jobs available, but when i look at the listing it doesn't add up

Overall: i wish more job boards made it this easy to apply. i also like the feature that lets me know if a company is interested in me. i guess another thing would be that i've yet to get a job through this site.

Great and Easy to Use

Dec 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The user interface is very easy to navigate and nothing to tucked behind confusing menu options. When you click on an option, you get what you click and nothing else.

Cons: The color scheme can sometimes be a bit glaring if you're working late at night with your laptop as the only light source. Not a huge problem, but something worth noting.

Overall: We are a mid-tier manufacturer who has to organize jobs by contract, shipping destination, and timeline. zipBoard allows us to see all of our jobs in one place and easily organize them by priority, especially in this busy time of the year.

zipBoard product review

Jun 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I loved how efficient and quick it was to learn on this software

Cons: The least thing I liked was the navigation in the beginning. Tutorials would be much eaeir

Capterra loader

An Excellent Tool for Developers and Testers

Nov 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: zipBoard has very intuitive user interface. Once the user is onboarded, they do not need any manual or help documentation to get started. Workflow is very easy to implement starting from creating project till the signing off from the client. Those who want to start your career as freelancer or web agency, I highly recommend zipBoard.

Cons: I wish the design can be much more fluid in terms of navigation and performance. We cannot see the lag in the naked eye, but it can be improved.

Capterra loader

Still a kid in features

Dec 08, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The concept of the applciaiton is good, but needs to add some more features , as of now the applciation is lack of reports

Cons: Screenshot review - as it is not addign any value, it is better on clicking it should open the same page to see on live.

Overall: Average

Great Tool!

Dec 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It makes working with clients for reviews seamless and saves SO much time. Efficiency is a huge reason why we went with zipBoard.

Cons: Nothing of note. We have had a very wonderful experience so far.

Overall: Client review and feedback is made much easier and faster with zB.

Awesome & must have tool

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Assigning the task to individuals

2. Status for fix has the right no options to select as compared to other competitors

Cons: 1. Type of the fix - customizable or type name change option . In our case we have a list of fixes "types" like OST, Animation, VO, grammar, etc

Overall: It's an excellent tool, must have for any organisation who work with images and videos.

For elearning industry it will be a great help

Perfect for Website Audits

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Here's the thing, I'm a visual thinker and so are my clients. In meetings you will find us drawing things out and explaining ideas with pictures. When it comes to websites, explaining changes and revisions becomes harder because you can't just start drawing on your screen. That's where zipBoard makes our lives so much easier. We can easily make comments and describe changes right where we need them rather than going in circles on email.

It also helps us out with website audits for potential clients to show proposed changes in design. We can easily make relevant notes that are not only helpful for us but easy for our client's to understand. It doesn't take long to familiarize yourself with the software and the Chrome extension just amplifies that.

Cons: There really aren't many negatives that I can say about zipBoard. Overall, I've had a great experience using it.

Must have for any team working on a website

Jun 13, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zipboard has been amazing for quickly being able to point out complex or difficult to explain changes that need to be made on our website. Rather than write up a small book I can quickly use the provided tools to visually capture the problem and point, encircle, and write a note connected to the needed changes. It has saved us so much time and increased productivity. Highly recommend.

Cons: Getting around the software can be a bit confusing at times. Once you get the hang of it, how things are organized, it starts to make more sense.

Capterra loader

Great for long distance freelance

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Incredibly easy to use and for me, and for my clients.

Cons: I didn't really run into anything that I disliked

Overall: I've recently left a full time job and started doing contract freelance work. I also moved across the country, so some of my clients are in my former place of residence.

Working remotely, when you can't just pop into a client's office to walk through a project, can be challenging. Zip board allowed us to easily talk through aspects of a site design project, and offer on the fly comments and feedback. It made my life a whole lot easier, allowed the project to flow much more smoothly, and allowed my clients to feel confident that they were still deeply involved in the process, despite me living in another province.

The tool is very easy to use, which comes in handy as clients are not always the most tech inclined. Eliminated the need for awkward, stumbling phone conversations where they tried to describe in words things of a visual nature - they could easily screenshot and comment as needed.

Would highly recommend

Great freemium product

Nov 30, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to zoom in on large photos and annotate. Other prototyping tools are buggy or restrictive in this sense, which really limits commentary on things like large wireframes.

Cons: The performance could be better. I upload relatively small image files (<10mb) and panning while zoomed is laggy. Not the end of the world.

Overall: I use zipboard to field feedback from my UX design clients, so we can perform fast iterations and keep projects moving quickly while maintaining the quality.

Capterra loader

Young but promising piece of project management tool

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Ease of collaboration on tasks and keeping stakeholders notified.

- Very responsive customer support

Cons: - Many snags. Although they don't bother me because none of them is a blocker and I see the team working fast on their backlog.

Overall: I am collaborating on a small website with a team of developers and a few stakeholders who just want to see the progress by being notified.

What brought me to zip board was their plan 1 free project plan and the fact that I can easily attach screenshots to tasks

Solves a problem. UI is annoying

Nov 30, 2018
5/5
Overall

1 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Completely solves a problem that no one else solves. Let's me visually orient my bugs

Cons: UI is really really bad. buttons are all over the place, icons are too small, uploaded images don't work sometimes. Screenshot taking is horrible

Overall: Highly recommend for someone that needs this problem solved.

Capterra loader

Zipboard revolutionized my daily workflow..

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - My time efficiency has quadrupled within 30 days

- No side effects

Cons: - My productivity is almost too much and people are complaining that I'm doing too much work.

Overall: Mind blowing. I'd recommend this to my family, friends, relatives and pets (just kidding!).

First try pretty easy

Nov 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I can capture any part of a site/page and mark it up to share.

Cons: I don't really know - I will put more time into to see what it can produce. It looks like it is pretty valuable.

Overall: Definitely can share issues and design changes with the team. I like that!

Capterra loader

A great tool to have available.

Nov 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When we first started using Zipboard, there weren't really any other tools that would accept a SCORM file and allow users to make comments on the individual course screens. Since then, they've added some significant features and it continues to get a lot of traction in our organization.

Cons: I don't love that it needs a browser extension to capture course images, but I understand why it does. That can trip up some reviewers, though.

Excellent tool to review video content

May 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1) Clients can view without login

2) Clients can comment on the timeline where changes are to be done

3) Ready for any kind of collaboration with freelancers from different teams and clients at different locations

Cons: 1) Design and flow can be world class to make this product shine

2) Loading and Lag issues

3) Names should be customizable

Overall: Education, E-Learning, Media Industry needs this tool. Expecting a world class review product near future.

It has all features to be at the top. Fluid and design flow of the website should be enhanced

Great way to beta testing feedback

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to incorporate feedback from clients.

Cons: There really wasn't anything about the software that we didn't like.

Overall: Our company needed a way to incorporate feedback from clients to our development team. zipBoard makes getting feedback from users easy.

Loved ZipBoard

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use it. It is user friendly software.

Cons: None, I don't see any Cons using the ZipBoard.

Overall: I had a great experience with ZipBoard

Great substitute for Usersanp

Dec 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The pricing structure was perfect for what I needed it to do

Cons: I did not like the collaboration for when someone had read the task, and needed to tell the task owner they had seen it.

Overall: I enjoy zipBoard, it gets the job done. it does have a few quirks to it. but what software is ever perfect for every user?

gets job done

Dec 07, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I work on a team with a lot of cooks in the kitchen and a lot opinions. Zipboard allows comments to be made directly on screens and facilitates conversation across teammates.

Cons: the usability is not intuitive which makes learning the tool extremely difficult.

Overall: zipboard is easy to share, and connect with teammates located all over the US and on different schedules. it's easy to keep track of past documentation and iterations of our project, while moving forward with new concepts. With improvements to the user experience, zipboard would be an incredible tool. Improvements include intuitive actions (ability to zoom/drag without specific action selected, alerts for new comments, and ability to use on mobile).

Capterra loader

Perfect tool for processing own website relaunch

Dec 03, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: zipBoard was the perfect tool in the process of our website relaunch to show our programmers what bugs are still there or what is missing to finish the website.

It was easy to use and it took only 10 minutes to familiarize yourself with the tool.

Cons: The only thing we didn't quite like was the fact that you could only take screenshots of your website and could only make your markers in the screenshots.

Sophisticated collaboration

Nov 30, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It was a great way for us to collaborate on creating and designing our website. Lots of features and functions.

Cons: A little harder to pick up, especially for less technically inclined staff.

My Zipboard Review

Nov 30, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy enough to set status and priorities and inform assigned people.

Cons: I makes me log on twice when loading an http (non secure) website which is usually the protocol used for dev.

Overall: streamlines the feedback process between designers and coders

Zipboard was good for us!

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Can add to tasks to screenshots and then review and modify in task list format

Cons: Would be nice to be able to move review items around the screen capture once written. The monthly subscription is a little expensive.

Overall: We are developing a new software system and Zipboard has allowed us to effectively work with a software developer thousands of kilometers away for the duration of the project without any face to face meetings.

zipBoard is Great!

Dec 07, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: zipBoard enables you to comment on aspects of a PowerPoint or video and include the exact screenshot of what you're talking about. It makes understanding comments a lot easier and takes out the guessing. It's also great if you want a group of people to review your product, because it consolidates all of the reviews in one place.

Cons: zipBoard can be confusing to use at first, and sometimes it doesn't work on certain internet browsers or computers, which is incredibly frustrating.

Capterra loader

A good product to take design specifications

Dec 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the feature to comment on items, create tasks about design changes.

Cons: Because I am new to the product, it was hard to find some function.

Overall: As a developer it was easy to understand the design problems, and what to fix, when posting a screenshot, and assign a tasks for the changes on it. It is really helpful, when the reviewer is far away.

zipBoard Summary Review

Dec 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I liked most that it was fully functional and progressive in the sense of technology. It wasn't older than time, and it was accessible to those that come from earlier generations, as well as newer ones.

Cons: What I liked least was the spamming via email, and the length of time it took for customer support to acknowledge and help those that were seeking it.

Overall: My overall experience with zipBoard was a decent one -- there was no frustration that caused me to not use it, and being able to utilize this tool helped me in my career

A little clunky

Dec 07, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It's great to be able to review and post information and have it categorized and prioritized.

Cons: I don't see what its advantage is over a basic spreadsheet. We end up with multiple entries with the same topic from multiple users, so there needs to be a better way to organize the input. I find it annoying having to click on the dropdown menus to categorize what the feedback is--it would be good to be able to choose a default one, as most of my comments tend to be in one vein.

Overall: I'm a client; the vendor has provided it.

Great Software

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of working together with the team was amazing.

Cons: It has a learning curve at first, not super inuitive.

Very user friendly

Jun 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I have the Google extension that makes it so easy to plan for and implement iterations on our elearning projects.

Cons: Customers sometimes have the "oh no, another app to add to my daily" process attitude that's sometimes hard to overcome.

Overall: Excellent product - makes my life much easier.

Easier reviewing

Dec 11, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to capture an image and comment it while working through whatever I'm reviewing. I also love the filtering capabilities when I'm looking through the submitted feedback.

Cons: Wish there were more markup tools. It's a bit clunky working with the available tools and from the expanding right pane.

Overall: Gathering feedback from multiple people can be difficult, but this makes it easier because everyone can review directly from within zipBoard.

It works

Dec 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: simple/easy to use, takes 5min to explain to someone how to use it if they're reviewing content.

Cons: I don't like that it requires a browser extension, this can limit where this tool can be used greatly, which means I personally can't use it with every colleague as depends on where they are situated. Of course, I know its very difficult, possibly not doable currently to have software like this without requiring a browser extension.

Also the logo...the 'zB' logo looks terrible and makes the software appear like it might be less professional/trustworthy than it is.

Overall: Good.

Had one instance where it was slightly troubling trying to use but i don't think it was the software, i think it was something to do with the page that prevented zipboard from working and i haven't asked for help about it yet as no time.

Great tool for e-Learning

Feb 22, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I used zipBoard for reviewing an e-Learning course. Great product. I can view it in different resolutions, add comments and track various issues.

A draw back is that there is no selective permission for users in the project. So everyone has equal access instead of hierarchical access.

All in all, I'd recommend it to others!

The tool you don't think you need

Dec 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: With alot of my clients, they send screenshots of the page, with notes in an email. Zipboard makes it easy for the client to show me exactly what they are referring to.

Cons: It feels a little heavy, responsiveness when clicking around wasn't exactly what I would want.

Overall: I love zipboard. It's a great idea that many people don't even realize they need in their life. It makes working with clients so much easier

Valuable customer? I don't remember ever using it.

Jun 13, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I don't remember hating it. But the one and only time I might have used it was over two years ago.

Cons: I can't remember anything about this software.

Overall: It looks like we used to for our website redesign. But I don't think we even used zipBoard.

Capterra loader

Good Concept, Poor Execution, Has Potential

Dec 07, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: zipBoard has an extremely intuitive dashboard and is very easy to setup. Managing users and projects is perhaps more simple than any other product I have used for web and app testing. Allowed us to test elearning courses and websites easily.

Cons: However, actual execution of a project is kind of buggy. Our users tended to log repeat bugs and not have good visibility into what others were reporting, and we had lots of duplicate issues or screenshots. The logging of bugs and management of them was a lot more complex and cumbersome than the rest of the platform.

Overall: Another huge plus about zipboard is their customer service. Very responsive, helpful, and where they can make immediate tweaks or improvements, they did.

Helped with website design

Mar 06, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I use zipBoard to communicate changes and updates with clients; I work as a freelance web designer. zipBoard lets the clients tell me what modifications they would like to see with comments and tags.

I like that it's lightweight too and I don't have to create extra storage on my end.

Great idea, Great features.

Jun 13, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I love the idea of zipBoard, adding notes to a website is something I have needed in my life for a long time.

Cons: Unfortunately, getting my clients and other coworkers to use yet another tool is problematic.

Overall: zipBoard has provided a easy to use interface for working with Website notes, I am having issues getting my other coworkers to use it, but I simply love it.

Super useful

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to comment directly on websites we're building or a client needs input on is so great. Love that your comments live exactly where the issue is so you aren't wasting time describing where the issue is.

Cons: We're sporadic users, a small agency, so we don't always need an account so the payment models don't work super well for us

Capterra loader

Really nice but lack on usability

Nov 30, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It is really nice to use, has all the feature I need to display bugs and rate and see the road it took

Cons: If I'm not a admin I can't delete something, can't see the history of something, the comments don't scroll with the page, little things like that

ZipBoard

Jun 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was easy to use and got what we needed at the time.

Cons: Limitations with some of the capabilities we were looking for with a review tool.

ZipBoard

Dec 07, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I love that I'm able to collaborate with my coworkers to edit and review web pages. It's much easier than going back and forth on slack

Cons: That you don't have an option to collab on videos! Also, I don't like that I have to upload so many individual photos of each web page I'm reviewing.

Easy To Use & Very Cost Effective

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I was able to use Zipboard for free, which was a must as I wanted to test out all of the features before upgrading. I also enjoyed the website capture feature which allowed me to easily screenshot my website.

Cons: Some features were missing such as choosing the color of your comments and easily editing your previous comments.

Overall: Overall it was a good experience from Zipboard. It was easy to set up and then share with my team to make editing our website a lot easier.