# zipBoard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is zipBoard the right Content Collaboration solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150774/zipBoard/reviews

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zipBoard

4.3 (92)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of zipBoard

Ease of use

4.1

Customer Service

4.6

## Pros and Cons in Reviews

PD

Prashan D

CTOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“Made it very easy to review SCORM courses with a team of creatives“

December 5, 2023

DJ

Danielle J

Principal Instructional DesignerE-Learning, 11 - 50 employeesUsed the software for: I used a free trial.

“The bubbles hid other parts of the screen, and it took too long to keep moving them around.“

December 1, 2023

IH

Ivan H

Learning and Transformation AVPBanking, 10,001+ employeesUsed the software for: I used a free trial.

“It is easy to use, useful and collaborative“

December 6, 2023

MA

Muhammad A

CEOE-Learning, 2 - 10 employeesUsed the software for: I used a free trial.

“It also displays the data in an efficient way.“

September 13, 2022

TL

Tiffany L

marketing coodinatorComputer Software, 11 - 50 employeesUsed the software for: I used a free trial.

“I also like that you can assign tasks to specific individuals and set the priority of them so that everyone can manage their time and efforts better.“

November 19, 2020

## Showing most helpful reviews

Showing 1-25 of 92 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Deeksha A.  
Product Manager  
Computer Software  
Used the software for: Less than 6 months

### "Good tool for bug tracking"

November 25, 2020

5.0

Pros

The user interface and ease of use. We can also switch between table and Kanban view.

Cons

There is nothing to dislike. It solves the purpose like a charm.

Review Source

VR

Verified Reviewer  
Independent Contractor  
Internet  
Used the software for: 1-2 years

### "Incredibly effective platform for communicating with clients on web development"

June 13, 2019

5.0

Love it. Small hiccups here and there but excellent product and does what I need it to do.

Pros

\*Ease of use: clients who self-identify as "not a computer whiz" had no trouble using the platform and features. \*Ability for client to view a webpage, click somewhere on it, make a comment about that area, and move on...all while tasks get created and organized in a "to do" list gets generated in the background...makes client feedback a BREEZE. \*Effective tracking: even if the client isn't labeling comments, tasks, requests, etc "properly", it's very easy to follow activity and make sure nothing gets lost or forgotten \*Pricing is appropriate and worth it \*It does everything I needed for a remote website development project: get client feedback, revise, and complete with no crossed wires or forgotten/lost requests. And no misunderstandings or miscommunications - the record is right there! Total project management solution.

Cons

When the "collaborator" (ability to add a "client" is an enterprise only, custom price point) provides feedback, the task status isn't automatically changed from "waiting on client feedback" - so the "collaborator" (ie, my client) has to manually change the status to something else - otherwise the task, although provided with feedback, remains in the "I'm waiting on you" stage. The method for changing the status is simple - but clients don't need to be bothered with the multi-step process of making sure to adjust "tags". Having said that, the way to go about making sure that the client has in fact provided feedback (despite the unchanged "status") is to simply sort tasks by activity. Which is where we arrive at the main issue I have: At the time of this writing, you could sort tasks by date that a task was modified - but you can't add a secondary filter (ie: "modified BY"). Which means that while a client may have provided feedback and forgotten to change the status, I'm simultaneously modifying or adjusting other tasks.... hence I'm not quickly and easily able to filter the list for tasks that the client has recently modified. It's not the end of the world - it just created a bit of extra work having to go through the "Recently modified" tasks one-by-one to make sure that I hadn't missed anything. Yes, I can go through the list of "waiting on client" ....but completed tasks, where client changed their mind & added a revision w/o changing status away from "completed".....

Review Source

JW

Justine W.  
Project Manager  
Internet  
Used the software for: Less than 6 months

### "Great platform, would love to see some of the functionality expanded."

June 14, 2019

3.0

I previously used Airtable for tracking web change requests, and I loved the functionality of this platform however it could be hard for clients to utilise without seeing the comments in the context of the website. Some suggestions: - Allow drag & drop sorting of tasks - Allow task list to remember your sort order from last time instead of defaulting to post date, eg. I don't have to select to sort by 'Screen' each time I reload the page. - Allow screenshot option that captures the entire page - eg. https://chrome.google.com/webstore/detail/full-page-screen-capture/fdpohaocaechififmbbbbbknoalclacl That way, I could add all of my feedback comments within one screen, and when sorting or filtering tasks we can focus on feedback for one particular page. - If you could rename screens within the individual task window, that would be even better. - If I create a task without taking a screenshot, I lose the ability to name the Screen according to it's location. - Can you enable the Screen field within all tasks so they can be named & sorted regardless of having an attached screenshot? Or, allow us to add a screenshot after the task has been created, and then I can rename it. - Include a page link within each task so you click straight through to the website (for example, on hover of the screenshot image, include an icon that links to the website page) - Allow formatting of text within the task description (eg. bold, underline, bullets) - Allow 'Select All' or option on task filters

Pros

Screenshot functionality with comments shown on page, ability to post comments within a stream although these can be difficult to read. If status changes were a different colour that would help.

Cons

Can be a clunky user experience, especially from a client perspective, so it can be hard to collaborate within this platform. They tend to resort to emailing their feedback instead of creating tasks. Do you have any basic user guides for logging in, accessing the website review page, creating tasks and tagging users or reassigning?

Review Source

VR

Verified Reviewer  
Senior Project Manager  
E-Learning  
Used the software for: 6-12 months

### "Digital Product Reviews with east"

November 30, 2018

4.0

Pros

\-Simple and easy way to track needed edits -Ability to see exact locations of needed changes -Collaboration of the entire team and client in one place -Tracking all changes throughout the life of a project -Customer support

Cons

\-Missing a few features, like the ability to archive older versions / feedback, but these are being rolled out continuously -Occasional down times, but this is getting less frequent -User interface is still a little clunky and needs some updates

Review Source

VR

Verified Reviewer  
CMS Consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "The easiest & most useful, but not the only place to find jobs"

November 30, 2018

5.0

i wish more job boards made it this easy to apply. i also like the feature that lets me know if a company is interested in me. i guess another thing would be that i've yet to get a job through this site.

Pros

lots of local listings, very easy to use and apply for jobs

Cons

hard to find remote jobs, not all job matches are a true match, too many emails matching me to jobs that don't match, and misleading headlines in the emails saying there are certain types of jobs available, but when i look at the listing it doesn't add up

Review Source

VR

Verified Reviewer  
Copy Editor/Coordinator  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great and Easy to Use"

December 19, 2018

4.0

We are a mid-tier manufacturer who has to organize jobs by contract, shipping destination, and timeline. zipBoard allows us to see all of our jobs in one place and easily organize them by priority, especially in this busy time of the year.

Pros

The user interface is very easy to navigate and nothing to tucked behind confusing menu options. When you click on an option, you get what you click and nothing else.

Cons

The color scheme can sometimes be a bit glaring if you're working late at night with your laptop as the only light source. Not a huge problem, but something worth noting.

Review Source

VR

Verified Reviewer  
Senior Learning Experience Designer  
E-Learning  
Used the software for: 6-12 months

### "Great Tool!"

December 10, 2018

5.0

Client review and feedback is made much easier and faster with zB.

Pros

It makes working with clients for reviews seamless and saves SO much time. Efficiency is a huge reason why we went with zipBoard.

Cons

Nothing of note. We have had a very wonderful experience so far.

Review Source

Pavithra S.  
Video Editor  
E-Learning  
Used the software for: I used a free trial

### "Excellent tool to review video content"

May 23, 2019

5.0

Education, E-Learning, Media Industry needs this tool. Expecting a world class review product near future. It has all features to be at the top. Fluid and design flow of the website should be enhanced

Pros

1) Clients can view without login 2) Clients can comment on the timeline where changes are to be done 3) Ready for any kind of collaboration with freelancers from different teams and clients at different locations

Cons

1) Design and flow can be world class to make this product shine 2) Loading and Lag issues 3) Names should be customizable

Review Source

Lucas H.  
Digitales Marketing  
Marketing and Advertising  
Used the software for: I used a free trial

### "Perfect tool for processing own website relaunch"

December 3, 2018

4.0

Pros

zipBoard was the perfect tool in the process of our website relaunch to show our programmers what bugs are still there or what is missing to finish the website. It was easy to use and it took only 10 minutes to familiarize yourself with the tool.

Cons

The only thing we didn't quite like was the fact that you could only take screenshots of your website and could only make your markers in the screenshots.

Review Source

Gábor M.  
Development Operator; Software Developer  
Computer Software  
Used the software for: I used a free trial

### "A good product to take design specifications"

December 1, 2018

5.0

As a developer it was easy to understand the design problems, and what to fix, when posting a screenshot, and assign a tasks for the changes on it. It is really helpful, when the reviewer is far away.

Pros

Love the feature to comment on items, create tasks about design changes.

Cons

Because I am new to the product, it was hard to find some function.

Review Source

Michaela P.  
eLearning QA Expert  
E-Learning  
Used the software for: 1-2 years

### "Great tool to review eLearning projects"

November 30, 2018

4.0

zipBoard definitely sped up our workflow and now we have less errors thanks to the software. There is still room for improvement and I like that the team is constantly working on new features and is very supportive when we want to add a feature or change something.

Pros

I like the ease of use of zipBoard and that I can take screenshots and point the person in charge to the exact location. The filter options are also great.

Cons

The software is sometimes buggy and freezes. When we work on a large project, it sometimes does not work. We've had clients refusing to use the software because of firewall restrictions.

Review Source

PV

Patrick V.  
Art Director  
E-Learning  
Used the software for: 1-2 years

### "Its a progressive approach to QA tracking, can still better UX functionality "

November 30, 2018

4.0

I experience zipboard as a developer, so my tasks are uploading files, addressing QA edits and changing status of tasks so QA can sign off bugs, etc. Its been a good experience and I've heard that customer service is super attentive but the tool needs to refine their overall user experience for shortcuts, etc. Its a really great concept and has potential to more success. I think the branding identity is weak and does not portray much credibility but maybe that can be re-designed later on.

Pros

The interface concept is simple and easy to use, even though it still has some sections where it could be better. There are big buttons for you to click on tasks, upload files, add collaborators and share your projects.

Cons

For developers reviewing client or internal issues, you have to go back and forth to filter the status of each task, clicking and taking to another window. I feel like if there are shortcuts that allow the user to change the status of an open item directly from the tasks, it would be easier for the reviewers. Also, I've noticed some of our clients have issues reviewing, they need to create a login and some just don't have the time, not sure if this is a bug but it could be resolved if its not supposed to happen.

Review Source

AS

Ahmad S.  
Senior Program Manager  
Government Administration  
Used the software for: 6-12 months

### "Fabulous tool for office productivity"

December 12, 2023

5.0

Pros

I particularly enjoyed ease of use for version control

Cons

It keeps evolving to improve customer experience, so not much to dislike

Review Source

Response from zipBoard

December 19, 2023

Wow, "fabulous" is music to our ears! Glad you find the version control smooth - makes collaborating a breeze, right? We're always tinkering to make things even better, and your kind words fuel our engine. Thanks for choosing us!

NW

Nathan W.  
Marketing Director  
Mental Health Care  
Used the software for: 6-12 months

### "Must have for any team working on a website"

June 13, 2019

5.0

Pros

Zipboard has been amazing for quickly being able to point out complex or difficult to explain changes that need to be made on our website. Rather than write up a small book I can quickly use the provided tools to visually capture the problem and point, encircle, and write a note connected to the needed changes. It has saved us so much time and increased productivity. Highly recommend.

Cons

Getting around the software can be a bit confusing at times. Once you get the hang of it, how things are organized, it starts to make more sense.

Review Source

VR

Verified Reviewer  
eLearning Developer & Instructional Designer  
E-Learning  
Used the software for: Less than 6 months

### "It works"

December 10, 2018

4.0

Good. Had one instance where it was slightly troubling trying to use but i don't think it was the software, i think it was something to do with the page that prevented zipboard from working and i haven't asked for help about it yet as no time.

Pros

simple/easy to use, takes 5min to explain to someone how to use it if they're reviewing content.

Cons

I don't like that it requires a browser extension, this can limit where this tool can be used greatly, which means I personally can't use it with every colleague as depends on where they are situated. Of course, I know its very difficult, possibly not doable currently to have software like this without requiring a browser extension. Also the logo...the 'zB' logo looks terrible and makes the software appear like it might be less professional/trustworthy than it is.

Review Source

RF

Rob F.  
Graphic Designer  
Security and Investigations  
Used the software for: 6-12 months

### "Easy to use"

June 20, 2019

4.0

Faster review cycles

Pros

Easy to use. Like that fixes and changes are reported in context, you don't have to find the slide that has the error. Good for remote review. I like the link for a reviewer has a how-to video before they use the software. Yet some still don't follow it!

Cons

I've had some SME reviewers mix up slide titles with comments on the content. In other words, they did add a comment on screen, they clicked the title and made the comment there. So it can be confusing for some.

Switched from

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)

Don't know - I did n't make the decision.

Review Source

KS

Kristin S.  
project coordinator  
E-Learning  
Used the software for: 6-12 months

### "Useful collaboration tool"

November 19, 2020

5.0

Pros

Ability to quickly collaborate on projects with disparate team

Cons

When inviting users, you must manually enter email addresses. (No smart complete/autofill by connecting your email or uploading list of company emails or something to that effect)

Review Source

HJ

Hemant J.  
Lead Programmer  
Information Technology and Services  
Used the software for: I used a free trial

### "Zip Board Product Review"

July 3, 2019

5.0

zipboard is easy to use and understand . having good UX and bug tracking functionality is amazing.

Pros

Bug Tracking I like the most in the software because of add watchers.

Cons

Track Progress needs some more insights

Review Source

Aravindh B.  
Product Designer  
Automotive  
Used the software for: I used a free trial

### "Helps keep track of all the feedback"

June 20, 2019

4.0

Pros

1\. Easy to use 2. Easy to collaborate 3. Visibility

Cons

1\. Another tool in the toolbox 2. Plugins for design tools

Review Source

TL

Tiffany L.  
marketing coodinator  
Computer Software  
Used the software for: I used a free trial

### "Love the functions!"

November 19, 2020

5.0

Pros

Love that you can take screenshots of the page and show exactly what needs to be changed. I also like that you can assign tasks to specific individuals and set the priority of them so that everyone can manage their time and efforts better.

Cons

The only hiccup we had was having developers use the site - it would have been better if double clicking a task on the kanban board would bring them to the screenshot directly and show the rest of the tasks that are also on that page

Review Source

TS

Tobias S.  
Senior Research Development and Projects Officer  
Research  
Used the software for: 1-2 years

### "Zipboard was good for us!"

December 12, 2018

5.0

We are developing a new software system and Zipboard has allowed us to effectively work with a software developer thousands of kilometers away for the duration of the project without any face to face meetings.

Pros

Can add to tasks to screenshots and then review and modify in task list format

Cons

Would be nice to be able to move review items around the screen capture once written. The monthly subscription is a little expensive.

Review Source

MW

Megan W.  
Research Assistant  
Research  
Used the software for: 6-12 months

### "zipBoard is Great!"

December 7, 2018

4.0

Pros

zipBoard enables you to comment on aspects of a PowerPoint or video and include the exact screenshot of what you're talking about. It makes understanding comments a lot easier and takes out the guessing. It's also great if you want a group of people to review your product, because it consolidates all of the reviews in one place.

Cons

zipBoard can be confusing to use at first, and sometimes it doesn't work on certain internet browsers or computers, which is incredibly frustrating.

Review Source

VR

Verified Reviewer  
Customer Relations Coordinator  
Telecommunications  
Used the software for: I used a free trial

### "Great user experience, ease of use"

December 18, 2018

5.0

Pros

Easy to use, friendly and intuitive. Relevant information, organization. Helped our teams collaborate and share information with efficiency.

Cons

None to note. The experience is pretty well thought out and includes most features that I needed.

Review Source

AT

Allison T.  
content strategist  
Philanthropy  
Used the software for: I used a free trial

### "worked well for what we needed"

June 20, 2019

5.0

We used this in a one off to review a website between internal and external groups and it went very well. The best part was the organization and it was very intuitive.

Pros

The tool was really easy to use and to navigate.

Cons

I feel like I got way too many emails but wasn't clear on how to turn off notifications.

Review Source

RH

Ryan H.  
  
  
Used the software for:

### "Helped with website design"

March 6, 2017

4.0

I use zipBoard to communicate changes and updates with clients; I work as a freelance web designer. zipBoard lets the clients tell me what modifications they would like to see with comments and tags. I like that it's lightweight too and I don't have to create extra storage on my end.

Review Source

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