# Page 2 | zipBoard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is zipBoard the right Content Collaboration solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150774/zipBoard/reviews

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zipBoard

4.3 (92)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of zipBoard

## Showing most helpful reviews

Showing 26-50 of 92 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DJ

Danielle J.  
Principal Instructional Designer  
E-Learning  
Used the software for: I used a free trial

### "Usability is a bit of an issue"

December 1, 2023

3.0

Pros

I liked the selection of tools available for bug capture and issue management.

Cons

The bubbles hid other parts of the screen, and it took too long to keep moving them around. Also, having the issues all show up on one page got very confusing. We went with a tool that takes a screenshot and allows us to annotate it instead.

Reason for choosing zipBoard

I didn't choose zipBoard, because the team's feedback was that it wasn't enough of an improvement over our existing tool.

Review Source

Response from zipBoard

December 6, 2023

Hello Danielle, We appreciate your feedback on our tool, especially your positive comments about the selection of bug capture and issue management tools available. We understand your concerns about the bubbles and the way issues are displayed, and we'd like to address them: 1) Users can currently hide the bubbles when not needed. This can be done by clicking on the "Hide all popups" button in the toolbar, or you can "Toggle Opacity On" in the comment itself. 2) The issues are displayed in the context where they are added. If you add several issues to the same page, they will all be visible on that page. But you can also utilized the filters. 3) We are glad you mentioned the option to take screenshots and annotate them, as this is indeed another valuable feature available in our tool. We believe that the points you raised are valuable and will help us make our tool even more user-friendly and effective. Please feel free to contact us if you have any further questions or suggestion.

BE

Beth E.  
QA Manager  
E-Learning  
Used the software for: 1-2 years

### "zipBoard is an excellent support and task management tool "

December 15, 2018

5.0

Implementing zipBoard into our development process has taken the team from using antiquated manual processes to an easy to use, globally accessible, online process. The application is flexible in how projects are set up and managed. zipBoards environment allows multiple projects to be set up and managed uniquely; where other tools force a specific method for everything, zipBoard gives you and your team some elbow room. The views into your projects are also extremely helpful, there are multiple ways to view what is going on within the project, and the client and the internal team can both access the data while still preserving the integrity and security of internal information.

Pros

One of the strong points of the application is the ability to review the web based content, images, documents, or PDFs as the end viewer/learner. It allows the reviewer to experience the process from the actual finished viewing perspective. The ease of use is also very impressive, the reviewer selects the link and they are immediately directed to the presentation/web site/document/etc. It's just simple. From a task management perspective, the application is also extremely simple and logical. Customer or client feedback is easily reviewed and processed. Internal feedback is also incredibly easy to process, and with the actual location of any reported issues pinned to the task, resolution and validation is intuitive.

Cons

There really isn't any; the application is easy to use, intuitive, and consistently reliable.

Review Source

Rodrigo S.  
Desarrollador de eLearning  
E-Learning  
Used the software for: 1-2 years

### "Still on the way to be a great tool"

June 13, 2019

4.0

It has been a great tool since we migrated from google docs to this, great visual aids and a perfect way to control assignments, versions, etc. Very recomendable but still a few fixes to be done.

Pros

The visual aids and features it has for both the reviewer and the creator of the content. Ease of use for most of the review tools Very easy to use Interface

Cons

Still needs to be polished, when the task list is updated, it automatically moves back to page 1, that is really bothering while working. On the Pin and add comment screen, navigation is a little complicated, most of the people use left click to navigate, but here, it adds a pin that cannot be erased, it only erases if you don't fill anything on it.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

It was a company desicion.

Review Source

PD

Prashan D.  
CTO  
Computer Software  
Used the software for: Less than 6 months

### "If you need to collaborate on and review SCORM courses, this tool will get the job done"

December 5, 2023

4.0

Pros

Made it very easy to review SCORM courses with a team of creatives

Cons

Task management system was not usable, some features were missing. The customer support chat interface was difficult to use and support wasn't always able to provide solutions to my problems.

Review Source

Response from zipBoard

December 7, 2023

Hi, Prashan! We appreciate your feedback on our SCORM course collaboration tool. We're glad you found it helpful for working with your creative team! We acknowledge your concerns about the task management system and customer support chat interface. We're committed to continuous improvement and are actively working on addressing these issues: 1) Task Management: Would you be so kind to elaborate further what features you wish to see in the task management? 2) Customer Support Chat Interface: I'll be happy to pass it along as a feature request to our developers for you! Additionally, we're actively expanding our knowledge base and training our support team to provide faster and more effective solutions to your questions. Your feedback is valuable to us, and we'll continue to invest in improving our tool based on user needs. We encourage you to contact us directly if you have any further suggestions or encounter any specific issues.

IH

Ivan H.  
Learning and Transformation AVP  
Banking  
Used the software for: I used a free trial

### "All in one features "

December 6, 2023

4.0

Happy with my usage. Ideal for ideation

Pros

It is easy to use, useful and collaborative

Cons

Need to get used to the interface and familiarity with the tools

Review Source

Response from zipBoard

December 7, 2023

Hello, Ivan! We appreciate your review! We're happy you find our platform easy, useful, and collaborative. We understand your feedback about needing time to adjust to the interface and learn the tools. We offer interactive tutorials, video demos, and a comprehensive knowledge base to help you get started quickly. We're also constantly working to improve the UI and make it more intuitive. We encourage you to explore the available resources and contact our support team for assistance. With time and exploration, we believe you'll find the platform increasingly valuable.

Sarah J.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "zipBoard product review"

June 13, 2019

4.0

Pros

I loved how efficient and quick it was to learn on this software

Cons

The least thing I liked was the navigation in the beginning. Tutorials would be much eaeir

Review Source

NaveenKumar N.  
Performance Test Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "An Excellent Tool for Developers and Testers"

November 30, 2018

4.0

Pros

zipBoard has very intuitive user interface. Once the user is onboarded, they do not need any manual or help documentation to get started. Workflow is very easy to implement starting from creating project till the signing off from the client. Those who want to start your career as freelancer or web agency, I highly recommend zipBoard.

Cons

I wish the design can be much more fluid in terms of navigation and performance. We cannot see the lag in the naked eye, but it can be improved.

Review Source

JC

John C.  
Director of Business Operations  
Religious Institutions  
Used the software for: 6-12 months

### "Collaboration and Tracking Made Easy"

November 19, 2020

5.0

My team had a very positive experience with zipBoard being able to track our progress, assign tasks, etc. I would definitely recommend others check it out.

Pros

We used the software for tracking our website update project that includes 4 separate websites. Pros were being able to organize our project into easily digestible chunks, make timelines and have all members view them, assign tasks to individuals, and even be able to take a screenshot and comment directly on the screenshot for all to see - this made it much easier for people to know what you're talking about!

Cons

The only con I saw was that it took a little bit of effort to understand all of the features, and use them appropriately. Honestly, though, that's probably my fault than Zipboard's. They have a great feature suite, even for freemium users!

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

zipBoard has more features.

Review Source

Aravind G.  
Founder - Director  
Internet  
Used the software for: 6-12 months

### "Still a kid in features"

December 8, 2018

4.0

Average

Pros

The concept of the applciaiton is good, but needs to add some more features , as of now the applciation is lack of reports

Cons

Screenshot review - as it is not addign any value, it is better on clicking it should open the same page to see on live.

Review Source

VR

Verified Reviewer  
Founder, Creative Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Perfect for Website Audits"

December 13, 2018

5.0

Pros

Here's the thing, I'm a visual thinker and so are my clients. In meetings you will find us drawing things out and explaining ideas with pictures. When it comes to websites, explaining changes and revisions becomes harder because you can't just start drawing on your screen. That's where zipBoard makes our lives so much easier. We can easily make comments and describe changes right where we need them rather than going in circles on email. It also helps us out with website audits for potential clients to show proposed changes in design. We can easily make relevant notes that are not only helpful for us but easy for our client's to understand. It doesn't take long to familiarize yourself with the software and the Chrome extension just amplifies that.

Cons

There really aren't many negatives that I can say about zipBoard. Overall, I've had a great experience using it.

Review Source

Tyler B.  
Freelance Graphic / Web Designer  
Design  
Used the software for: Less than 6 months

### "Great for long distance freelance"

November 30, 2018

5.0

I've recently left a full time job and started doing contract freelance work. I also moved across the country, so some of my clients are in my former place of residence. Working remotely, when you can't just pop into a client's office to walk through a project, can be challenging. Zip board allowed us to easily talk through aspects of a site design project, and offer on the fly comments and feedback. It made my life a whole lot easier, allowed the project to flow much more smoothly, and allowed my clients to feel confident that they were still deeply involved in the process, despite me living in another province. The tool is very easy to use, which comes in handy as clients are not always the most tech inclined. Eliminated the need for awkward, stumbling phone conversations where they tried to describe in words things of a visual nature - they could easily screenshot and comment as needed. Would highly recommend

Pros

Incredibly easy to use and for me, and for my clients.

Cons

I didn't really run into anything that I disliked

Review Source

VR

Verified Reviewer  
Senior Product Manager  
Computer Software  
Used the software for: Less than 6 months

### "Great freemium product"

November 30, 2018

4.0

I use zipboard to field feedback from my UX design clients, so we can perform fast iterations and keep projects moving quickly while maintaining the quality.

Pros

Ability to zoom in on large photos and annotate. Other prototyping tools are buggy or restrictive in this sense, which really limits commentary on things like large wireframes.

Cons

The performance could be better. I upload relatively small image files (<10mb) and panning while zoomed is laggy. Not the end of the world.

Review Source

Taranjeet S.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Young but promising piece of project management tool"

November 30, 2018

4.0

I am collaborating on a small website with a team of developers and a few stakeholders who just want to see the progress by being notified. What brought me to zip board was their plan 1 free project plan and the fact that I can easily attach screenshots to tasks

Pros

\- Ease of collaboration on tasks and keeping stakeholders notified. - Very responsive customer support

Cons

\- Many snags. Although they don't bother me because none of them is a blocker and I see the team working fast on their backlog.

Review Source

Erich R.  
Senior E-Learning Instructional Designer  
Insurance  
Used the software for: 2+ years

### "A great tool to have available."

November 30, 2018

5.0

Pros

When we first started using Zipboard, there weren't really any other tools that would accept a SCORM file and allow users to make comments on the individual course screens. Since then, they've added some significant features and it continues to get a lot of traction in our organization.

Cons

I don't love that it needs a browser extension to capture course images, but I understand why it does. That can trip up some reviewers, though.

Review Source

VR

Verified Reviewer  
Lead Motion Graphic Designer  
Education Management  
Used the software for: I used a free trial

### "Awesome & must have tool "

November 30, 2018

5.0

It's an excellent tool, must have for any organisation who work with images and videos. For elearning industry it will be a great help

Pros

1\. Assigning the task to individuals 2. Status for fix has the right no options to select as compared to other competitors

Cons

1\. Type of the fix - customizable or type name change option . In our case we have a list of fixes "types" like OST, Animation, VO, grammar, etc

Review Source

Cori A.  
Chief Customer Officer  
Translation and Localization  
Used the software for: 6-12 months

### "Good Concept, Poor Execution, Has Potential"

December 7, 2018

3.0

Another huge plus about zipboard is their customer service. Very responsive, helpful, and where they can make immediate tweaks or improvements, they did.

Pros

zipBoard has an extremely intuitive dashboard and is very easy to setup. Managing users and projects is perhaps more simple than any other product I have used for web and app testing. Allowed us to test elearning courses and websites easily.

Cons

However, actual execution of a project is kind of buggy. Our users tended to log repeat bugs and not have good visibility into what others were reporting, and we had lots of duplicate issues or screenshots. The logging of bugs and management of them was a lot more complex and cumbersome than the rest of the platform.

Review Source

VR

Verified Reviewer  
Web Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Great substitute for Usersanp"

December 7, 2018

4.0

I enjoy zipBoard, it gets the job done. it does have a few quirks to it. but what software is ever perfect for every user?

Pros

The pricing structure was perfect for what I needed it to do

Cons

I did not like the collaboration for when someone had read the task, and needed to tell the task owner they had seen it.

Review Source

VR

Verified Reviewer  
UX/UI Designer  
Design  
Used the software for: Less than 6 months

### "gets job done"

December 7, 2018

4.0

zipboard is easy to share, and connect with teammates located all over the US and on different schedules. it’s easy to keep track of past documentation and iterations of our project, while moving forward with new concepts. With improvements to the user experience, zipboard would be an incredible tool. Improvements include intuitive actions (ability to zoom/drag without specific action selected, alerts for new comments, and ability to use on mobile).

Pros

I work on a team with a lot of cooks in the kitchen and a lot opinions. Zipboard allows comments to be made directly on screens and facilitates conversation across teammates.

Cons

the usability is not intuitive which makes learning the tool extremely difficult.

Review Source

Anna S.  
Estagiário de arquitetura da informação  
Computer Software  
Used the software for: Less than 6 months

### "Really nice but lack on usability"

November 30, 2018

3.0

Pros

It is really nice to use, has all the feature I need to display bugs and rate and see the road it took

Cons

If I'm not a admin I can't delete something, can't see the history of something, the comments don't scroll with the page, little things like that

Review Source

Luke S.  
Web Designer  
Information Technology and Services  
Used the software for: I used a free trial

### "First try pretty easy"

November 30, 2018

4.0

Definitely can share issues and design changes with the team. I like that!

Pros

I can capture any part of a site/page and mark it up to share.

Cons

I don't really know - I will put more time into to see what it can produce. It looks like it is pretty valuable.

Review Source

M. B.  
Sr. Technical Sales Consultant  
Telecommunications  
Used the software for: I used a free trial

### "Zipboard revolutionized my daily workflow.."

December 18, 2018

5.0

Mind blowing. I'd recommend this to my family, friends, relatives and pets (just kidding!).

Pros

\- My time efficiency has quadrupled within 30 days - No side effects

Cons

\- My productivity is almost too much and people are complaining that I'm doing too much work.

Review Source

RB

Russ B.  
VP of Business Development  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Great Tool for Basic Annotation, Quick Engagement"

November 19, 2020

5.0

Great tool, would use it again as needed.

Pros

It was quite easy to set up and figure out, and let me do all of the things I wanted to do to communicate with my team.

Cons

The only thing that would be better (but I suspect is quite difficult), would be to annotate a living copy of the website, instead of individual image captures. You lose a bit of the navigational feel while doing the annotation and commenting on it, but that's not a particularly big issue, just a "nice-to-have".

Reason for choosing zipBoard

Free and easy to use.

Review Source

VR

Verified Reviewer  
Marketing  
Real Estate  
Used the software for: Less than 6 months

### "Sophisticated collaboration"

November 30, 2018

4.0

Pros

It was a great way for us to collaborate on creating and designing our website. Lots of features and functions.

Cons

A little harder to pick up, especially for less technically inclined staff.

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "zipBoard Summary Review"

December 14, 2018

4.0

My overall experience with zipBoard was a decent one -- there was no frustration that caused me to not use it, and being able to utilize this tool helped me in my career

Pros

I liked most that it was fully functional and progressive in the sense of technology. It wasn't older than time, and it was accessible to those that come from earlier generations, as well as newer ones.

Cons

What I liked least was the spamming via email, and the length of time it took for customer support to acknowledge and help those that were seeking it.

Review Source

VR

Verified Reviewer  
Web Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Software"

December 7, 2018

5.0

Pros

The ease of working together with the team was amazing.

Cons

It has a learning curve at first, not super inuitive.

Review Source

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