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Average Ratings

12 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • iLobby
  • goilobby.com/
  • Founded 2015
  • Canada

About iLobby

iLobby is the best solution to optimize your visitor management process. iLobby maximizes your front desks efficiency by allowing the receptions to work on other important projects while your visitors sign themselves in. Better yet, iLobby enhances the safety and security of your facility while ensuring regulatory compliance. During regular auditing, iLobby goes the extra mile to give you the reports you need.


iLobby Features

  • Alerts/Notifications
  • Badge Management
  • Document Management
  • ID Scan
  • Pre-Registration
  • Registration Management
  • Self Check-in
  • Visitor Tracking
  • Watch List

iLobby Reviews Recently Reviewed!


Futuristic and Easy

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the fact that administration can now be better utilized towards other tasks. Having iLobby in our facility transcends a message to our visitors/clients that our company is a step ahead of its competition with such a forward-thinking platform that is not yet been seen in our industry. Our clients love the simple and easy to use iLobby sign-in process and that makes us happy; seeing our clients happy. The customer service team is very friendly and always available, which was a big plus for us when we had urgent questions that needed to be answered right away.

Cons: Not sure if we would have any constructive criticism to note, overall we had only a positive outcome with the iLobby team. Very pleased.

Great company to do business with!

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iLobby has really helped us streamline our visitors that come to the office. We needed to customize a couple entry fields and I emailed our account rep, he answered within the day and the customizations were done within the day as well!

Cons: I would like to see a better ETA for our next device that we are adding. The last package came a day late.

Overall: Our overall experience has been amazing. I am confident that the iLobby team will fix any issues that arise. We have had a couple changes that needed to be made and we're helped within the day.

Excellent product, using it at all of our 8 locations.

Aug 24, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility and willingness to customize the system to our needs. Support for large screens.

Cons: The self help setup is not as easy as some of the other products we tried but its overcome by fast responses to all of our requests.

Overall: iLobby team was great at helping us setup the product and customize it to our needs. We love the fact that it runs on a 23" screen (the only system that found to have a large screen option).

Recommendations to other buyers: If you need a simple replacement for a paper log book, there are many other products that do the trick. If you need something customized, this is the best solution by a mile.

Amazing experience and top notch service

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having the ability to monitor all my visitors from the online portal is by far the best feature for me. It allows me to keep track of everyone and maintain a safe environment

Cons: I would like to see some intergration involving parcel deliveries. To be notified when a package arrives would assit i. The company running smoother

Manage your meeting room

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Best tool to show your meeting room availability based on real time.

- Option to book meeting room from device.

Cons: - Should have option to manage 2-3 meeting room (if rooms are adjacent to each other).

- User authorization before booking meeting room.

Like this product

Jul 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to implement, saves time for everyone, beneficial in many unexpected arias

Overall: Easy to use, quick aqusition and installation, great tool to manage traffick of visitors and contractors,

Recommendations to other buyers: Suggest additional functionality - face recognition

Great tool that saves you money

Aug 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple implementation.

Overall: Great tool! Simple to use. Great ROI. It was my first visitor management tool I used and looks like it will remain the last one.

iLobby

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system has been easy to setup and during our configuration process, iLobby Support was very helpful and responsive. The web portal is also very easy to use and provides a nice overview of our daily visitors.

Cons: So far, we have not found any real cons to the system. It does what we need it to do.

Thumbs up for iLobby

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to deploy

Great support

Global usage in several sites with same management platform

Good cost effectivness

Cons: Not realy. The system is doing a good job.

Overall: Overall very good experience through out the process, starting with the presales < deployment > support

Less money for more features

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: good value, easy user interface, top notch customer service, easily customized

Overall: I clean user interface, packed with features. Very friendly customer support. Staff is friendly and am pleased with ease of use.

Recommendations to other buyers: highly recommended for all applications

Great way to keep your business safe

Apr 19, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I think this program is a great thing! As a school, we are constantly focusing on safety and this program offers that. Our school campus is vast and there are many locations where someone could go, that knowing exactly who is in the building is important.

Cons: I wish this program was a lot cheaper. There are so many features that we wouldn't need that it's hard to justify the amount of money, per month. I'm not saying that I'm putting a price on safety, but a price on features.

iLobby makes visitors feel at home

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: My team implemented iLobby as a way for visitors to be accounted for and organized. It was effective in doing so!

Cons: There were two minor glitches that came about in the main interface, but the customer service was quick to fix our problem.