Who Uses This Software?

iLobby platform easily adapts to any business, big or small. iLobby is a globally-leading platform, used by governments, Fortune 500 companies, as well as SMBs.


Average Ratings

74 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • iLobby
  • goilobby.com/
  • Founded 2015
  • Canada

About iLobby

iLobby optimizes your front desk, and adds an extra level of security, even in highly-regulated facilities such as government, banks, airports, factories, schools, and offices. The platform streamlines the complex process of screening visitors, into one quick and easy checkpoint. Its enterprise-level features make it easy to reach a high level of security and compliance in a matter of seconds. Used by Fortune 500, government, and SMBs.


iLobby Features

  • Alerts/Notifications
  • Badge Management
  • Document Management
  • ID Scan
  • Pre-Registration
  • Registration Management
  • Self Check-in
  • Visitor Tracking
  • Watch List

iLobby Reviews Recently Reviewed!


Great Product/Service

Jun 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and convenience on tablet OS makes the visitor/contractor sign in experience much more efficient and user-friendly.

At a company with multiple warehouses and many summer student/temporary employees, this service is a huge help in keeping track of hours and helps enforce security for our office entry points as well.

Cons: Already wrote my cons in a previous review regarding online messaging support, however after having a direct line of communication with an account coordinator, we have yet to have any further problems in acquiring assistance for the iLobby service.

Overall: Although I don't get to use it much, I do maintain the hardware and software for the devices utilizing the iLobby service, and I can say that it has been pleasantly simple. The straightforward UI makes almost any user capable of understanding and completing sign-ins for our office. As far as an experience from a business perspective, it's hard to deny the convenience allowed to our receptionist who can remain on the same floor as the rest of the company and not have to waste time or money managing the front door of our office.

User friendly sign in system with all the bells and whistles.

Apr 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: iLobby is a very user-friendly and intuitive visitor sign in system that replaces the old pen and paper/sign-in binder approach. From badge printing to host notifications via email/sms/phone call, this system is the absolute deluxe luxury package of sign in systems. It's easy to manage from both a technical perspective, and an administration standpoint. Address book integration was very smooth with our locally hosted AD, and iLobby provides very clear and concise documentation to help you do it. It also has the ability to integrate with Office 365/Azure AD if you choose to go down that path. The support staff is quick, knowledgeable and friendly. Our rep has been a pleasure to deal with. Overall, iLobby is a gorgeous sign-in system that does so much more than a regular sign-in binder, while doing so without complicating the user. Any business who wants a professional looking sign in system should look into it.

Cons: Only a few minor things:

- certain adjustments to the user interface such as adding fields can only be done through the back-end by the support team. However, since the support team is so responsive and quick, this is not really a big issue.

- we have had some wireless network stability issues on the provided iPad since our area is so congested with wifi networks. I would love to see a more reliable wired ethernet option.

Futuristic and Easy

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the fact that administration can now be better utilized towards other tasks. Having iLobby in our facility transcends a message to our visitors/clients that our company is a step ahead of its competition with such a forward-thinking platform that is not yet been seen in our industry. Our clients love the simple and easy to use iLobby sign-in process and that makes us happy; seeing our clients happy. The customer service team is very friendly and always available, which was a big plus for us when we had urgent questions that needed to be answered right away.

Cons: Not sure if we would have any constructive criticism to note, overall we had only a positive outcome with the iLobby team. Very pleased.

So much better than our old clipboard sign in!

Apr 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Visitors are always impressed with our new sign in system. It is very professional, confidential and so high-tech! Also, it's proven very handy with all the food/lunch deliveries made to our lobby each day. As the receptionist, I've trained all the regular drivers to sign in their deliveries without my assistance so I can keep working...Fewer distractions for me and a very smooth process!

Cons: If ever there is a problem, customer service is super attentive and communicative! They have had to tweak a few of our screens/options as we settled into the product, but it's always been a pleasant experience.

The only times I get frustrated with our sign on system is when the badges don't print immediately. I keep pre-printed visitor badges for those instances. When this happens, it is never iLobby's fault, but rather our occasional spotty WiFi signal.

Overall: iLobby keeps our visitors and hosts' names private and yet EXTREMELY accessible. A month ago, an employee needed to know the name of someone who was here to work on a machine approximately 3-4 weeks ago. The only information we had on this contractor was his company name and iLobby had all the rest stored, including a photo. So easy and fast (much more efficient than the clipboard!).

Convenient and Productive

Jul 09, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once we implemented iLobby we were able to relocate our receptionist to another department saving enough money to pay for the software.

We are able to monitor the number of visitors we have each day and which department they are visiting the most.

Cons: The members tend to shy away at first. Technology can scare some - but the option to check the members in ourselves right from our computers is a great way to offset those fears.

Overall: This puts the responsibility of a member waiting on an employee back on the employee's shoulders. They no longer can ask the receptionist to screen the visit. It forces them to respond quicker and this reduces the wait time for the visitor.

iLobby Makes Visitor Sign In Easy

Apr 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very automated and allows hosts to be notified when their visitor(s) have arrived.

Printable badges upon entry.

Emergency email notification can be triggered in case of emergency.

Saves time for our employees to not be boggled down helping visitors check in

Cons: All positive thus far. No negatives have come to light.

Overall: iLobby has helped our business save valuable time with our visitor check in process. No longer are we wasting time in this process as iLobby handles the process for us in an automated manner. The alerts to hosts that you have a visitor waiting for you is great. Giving the visitor the ability to check themselves in through iLobby and even print off a badge with a real time picture saves a ton of time. All of our plants have been very pleased with the overall product and customer service we have received. Highly recommend!

Beta User that loved product from start!

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We needed a simple check-in and out feature for a start up fitness center. iLobby was in beta but meet the needs. Since iLobby as since developed, and become an ever better product and continue to improve. The reports generated from checking in and out helps us manage our facility efficiently.

Cons: I would love a feature past the user front end check in that shows there status. So at anytime any user can verify if they checking in our out "status" without using back end dashboard.

Overall: iLobby solved our security and check in and check out vitrifaction and accountability of time in our facility.

iLobby is Useful!

Jul 18, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that I can preregister. I love the search function. I love that I can see how many times a particular person signed in. I love that it notifies the host that the their guests are here. I love the support received when issues arise. I love how customizable the product is

Cons: It loses connection sometimes between the printer and the iPad. Sometimes it can't find returning visitors.

Overall: Overall I enjoy this product. Some suggestions which would help me particularly, a group sign in option would be awesome (sometimes I have 5-9 people show up and if I don't preregister it takes time to get them sign in). One sign in page with multiple lines would be cool and then it could easily just print the badges.

Good System - needs tweaking for school use.

Apr 26, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and to instruct others on use. Easy to review who has logged in as a visitor.

Cons: Print mechanism fickle. Does not always print a label. We believe it does not print a label for someone logging in again in less than 24 hours. But even accounting for this, printer does not always print out a label.

Overall: It is great that iLobby sends an email to the person chosen as being visited. Easy to use, easy to load rolls in printer.

HD Supply

Apr 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and hosts are notified via email and text which is great.

Cons: Tough question the software is fine I think my biggest gripe is the printer loses connection all the time and I am not sure why we have used Bluetooth and Wi-Fi.

iLobby Review

Apr 08, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: System is very modern and quick. Its easy to use and we get a lot of compliments.

Cons: Parts of the software were not working correctly upon implementation. We also had a few customizations which were buggy at first. After several rounds of back and forth, things were sorted out but it was frustrating for the start of implementation. Things have been running smooth for almost a year now.

Great Product and Service.

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is the easiest piece of technology in our building. Our visitors and the employees they come to visit find it extremely easy.

Cons: Nothing. I spend like no time with problems on it - the only thing I have to do is change the badge paper roll.

Overall: iLobby is responsive to anything we need. I have only had to call them once after the product was installed and that was to confirm the size of paper I needed to order.

iLobby is a great solution for digital attendace

Jul 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about this software is you can you use this software on a desktop OR a tablet. It's professional looking and it allows you to take a picture of your member and visitors for easy identification

Cons: My only complaint about this software is that there is no monthly billing option. You have to pay annually.

Overall: Overall this is a very useful and innovative software. It gives our gym a professional and technologically advanced atmosphere.

Good Product

May 13, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good product right out of the box and easy to get setup and start using. The customer support staff are quick to respond, seem knowledgeable about the product and communicate well based on what is needed

Cons: Some of the things we talked about in our initial meetings was not available in the software and had to be part of a custom development that extended the time that it took for us to start using the software on a daily basis.

Overall: Very good experience thus far with iLobby. Communication is good and deadlines are met on time.

Great transition to iLobby!

Apr 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It contacts the person's host and is a simple way to do our end of the month safety hours reporting.

Cons: Can be confusing for those no familiar with iPads

Overall: With iLobby, we were able to move away from a traditional paper and pencil sign in process. The process is now fully electronic and it's much easier to run reports! It allows us a much more professional approach when visitors walk through our door.

Great company to do business with!

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iLobby has really helped us streamline our visitors that come to the office. We needed to customize a couple entry fields and I emailed our account rep, he answered within the day and the customizations were done within the day as well!

Cons: I would like to see a better ETA for our next device that we are adding. The last package came a day late.

Overall: Our overall experience has been amazing. I am confident that the iLobby team will fix any issues that arise. We have had a couple changes that needed to be made and we're helped within the day.

Excellent product, using it at all of our 8 locations.

Aug 24, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility and willingness to customize the system to our needs. Support for large screens.

Cons: The self help setup is not as easy as some of the other products we tried but its overcome by fast responses to all of our requests.

Overall: iLobby team was great at helping us setup the product and customize it to our needs. We love the fact that it runs on a 23" screen (the only system that found to have a large screen option).

Recommendations to other buyers: If you need a simple replacement for a paper log book, there are many other products that do the trick. If you need something customized, this is the best solution by a mile.

Easy and helpful

Apr 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use. Visitors find it easy to use and sign in. Makes the required documents for visitors easier to handle.

Cons: Visitors complain that their name doesn't pop up to select when they are a 'returning' visitor. They have to type it completely and exactly the same as the last time or they have to do all the documents again (if they forgot to capitalize or added a hyphen or not).

Would be nice if the website dashboard showed only my site and not the others in my company.

iLobby - benefits & shortcomings

Jul 09, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is great that it's easy to use. The software walks the visitor through the process.

Cons: Troubleshooting when there is an update required is tricky for us as iLobby's Apple ID will not erase from our device. We have to call for the password each time an update is required which is rather tedious.

My Office

Jul 15, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked that we just set it up and it pretty much just did the work on it's own.

Cons: Adding members had to do two different steps and in the very beginning was confusing.

Overall: Overall I have liked it. I know when my client is here without having to keep checking.

iLobby

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple and efficient. Addressed all the company concerns related to GDPR.

Cons: I would love a version for Android. I feel that the iOS platform is a limitation.

Overall: Simple to set-up and manage, great pre/post-sales support. Interface is clean and tidy.

iLobby Review

Apr 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iLobby is very easy to set up and use. The app platform sitting on the iPad along with Bluetooth badge printer are frequently complimented on by our visitors. The iLobby staff was very helpful in back end set up and act with a high degree of professionalism

Cons: This product and platform meets or exceeds all expectation. There is nothing I can complain about here.

DENSO iLobby Review

Apr 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that notifications are sent to the host via multiple devices so that they can be sure to get the message.

Cons: Sometimes the services goes in and out but that might be as a result of our internet connection.

iLobby review

Apr 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The summary dashboard which provides a clear picture of who is on site and who has been having the most visitors.

Cons: In order to analyze our visitors, we need to export the data which is typically very slow.

iLobby review

Jun 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: nobody else has it, it is very fancy and progressive

Cons: it would disconnect from the network on its own and not connect automatically

Overall: great overall, very nice feedback from the visitors

SE Review

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is very easy to use and has a user friendly design. It is quick to train new users.

Cons: The only downside to the iLobby product is the price.

Overall: Overall iLobby has been a great addition to our facility.

Spiffy product, but administration portal could use more features.

Apr 23, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Notifications are very helpful, and the interface looks very nice. Having a database of confidentiality agreements are very convenient.

Cons: No easy way to change mistyped user information. Would be nice to have a way to 'batch' check-in groups of pre-created visitors for specific events where 20+ people need to wait in line to check in.

Amazing experience and top notch service

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having the ability to monitor all my visitors from the online portal is by far the best feature for me. It allows me to keep track of everyone and maintain a safe environment

Cons: I would like to see some intergration involving parcel deliveries. To be notified when a package arrives would assit i. The company running smoother

iLobby- Review

Apr 25, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The cost of the solution is an exceptional value

Cons: The extra cost to develop any additional functionalities.

ADFS incompatibility

Overall: Easy to implements, support is responsive

iLobby used for year and a half

May 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, user friendly GUI. Really well appreciated by the visitors. Good visibility of the people traffic.

Cons: Rare issues with the printer (disconnecting)

GKN iLobby review

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and setup, reliable and support is quick to respond. Updates often to fix bugs.

Cons: No dislikes about the software or hardware

iLobby review

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: iLobby is very easy to setup and integrates with our environment seamlessly

Cons: Unable to use the label printer with the iPad via Bluetooth.

Overall: Overall iLobby has been a clean experience with very few problems which has impressed the board of directors. It is good to be able to identify guests via the badges which are logged on the system.

iLobby Review

Apr 10, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and the simplicity of the system.

Cons: Quality of badge picture. Awkward way of taking the picture. Have seen other products that produce a better quality badge. Probably just need to get a better printer.

Overall: Experience has been very positive. We are able to now keep track of our visitors and easily notify the host via multiple methods when they arrive at our facility. It just works with no baby sitting!

Very Good

Jul 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use and that our guests find it easy to use

Cons: Nothing, I am happy with this product.

Overall: As we use Ilobby on a daily basis for security I love the easy interface and guests find it very easy to use.

Review of iLobby

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Notifications on phone, email and text.

Cons: Ease to change who you are here to see.

Overall: Enjoy it and great for the business.

iLobby review

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Product is very easy to use and configure, with several language and notification options.

People really seem to appreciate that fact that they get email and Text message notification of visitor

Cons: the quality of the image printed on the badges in not the best but as most people don't even look at the badge it is not really an issue

Overall: We had an issue with guest coming to the main entrance and not being able to contact their host. This lead to frustration and guess being missed and having to make another visit. Additionally, the paper log book we were using was bulky and not very useful in the event of an evacuation. Much easier and functional to review the guest list on a phone app.

Easy to use and efficient

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Plug-and-play solution that provides all the options and features for an efficient visitor management. Easy to roll out to multiple facilities while allowing different configurations in order to meet local requirements.

Helpful and quick customer service in case something does not work as planned or when we have questions and ideas.

Cons: It took us a minute to set it up initially (mostly due to our own network connectivity), but it has been running well since.

Overall: iLobby has already replaced the need for a full-time receptionist in some of our smaller facilities and allows receptionists in bigger plants to focus on guests instead of managing regular visitors and contractors.

Manage your meeting room

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Best tool to show your meeting room availability based on real time.

- Option to book meeting room from device.

Cons: - Should have option to manage 2-3 meeting room (if rooms are adjacent to each other).

- User authorization before booking meeting room.

Very pleased!

Apr 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We implemented it once, and didn't have to look into it again :) It is easy to use and automated our visitor logging system. Definitely recommended.

Cons: No comments to add here - it's a simple yet effective visitor logging system.

Just do it!

Apr 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Able to track easily whom has been on site by day and time.

Cons: We are working on rectifying but our program defaulted to German not English Language.

Overall: It's been great, even those who utilize are intrigued with the ILobby concept.

The most easy way to eliminate time and paper wastes!

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is quick, and easy to use.

The most important for me is the support after sale and it is really good! Well done, support team!

Cons: Not being able to design our own ID Card.

Overall: Highly recomended!

BFH iLobby

Apr 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, tracking of customers and the various alerts modes when a visitor arrives.

Cons: I do not have any dislikes at this time.

Overall: Its tracks the time it takes with customers to improve our service time.

Like this product

Jul 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Easy to implement, saves time for everyone, beneficial in many unexpected arias

Overall: Easy to use, quick aqusition and installation, great tool to manage traffick of visitors and contractors,

Recommendations to other buyers: Suggest additional functionality - face recognition

iLobby

Apr 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: easy of use, and how straight forward it is.

Cons: some days have a hard time reprinting the badges, seems like it does not want to connect to the printer.

HIPAA Complaint Tech Company

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is HIPAA compliant and is tech savvy and cool. It works very well and is easy to use.

Cons: I wish set up would have been easier. It was lengthy.

Very happy with results

Apr 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that visitors can contact their host directly with ease and efficiency.

Cons: We have not had any issues yet except the printer will sometimes fall off the network and not work. However, it is easy to fix.

Overall: It has helped streamline visitors, deliveries, and pick-ups tremendously. It is very efficient, reliable and employees are amazed at how easy it is to use personally and for their guests. Our delivery services (Staples, USPS, FedEx, UPS, etc) are very happy we implemented this as they no longer need to try several people before accessing the building.

Balfour Senior Living

May 01, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how user friendly it is. I also like the clean layout.

Cons: I dislike the QR code because it confuses me!

Overall: Overall its a good product.

My personal opinion

Apr 29, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a software that is easy to use and simple to install but very functional

Cons: The costs are slightly above the standard

Ilobby

Jul 10, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is Private for the customer, aesy wen they comeback

Cons: service, I would like to do some changes by myself

Overall: it is ok, but no services in french, and the salesman that we have the first day was supposed to come in Montrèal to show the machine and He never came, no show, He was supposed to come after and never came!!!! no services after sale!!!

Great tool that saves you money

Aug 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple implementation.

Overall: Great tool! Simple to use. Great ROI. It was my first visitor management tool I used and looks like it will remain the last one.