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Pros
Great, the customer service is great and the price is fair for the basic and effective product.
It's super easy to use (both as an administrator and as a user), and the value:cost ratio is fantastic.
The ability to synch to our own calendars and the way the approval process works is great. We also like the fact it easily manages what's left.
The online portal has a nice clean design, that is easy to navigate and use. The functionality is very good without being over complicated at all.
Cons
A lot of clicking to get to detail for employees - i.e. needs a one page view summary. Could use a leave cash out request form.
Not allowing closing off of past periods, not allowing some form of prevention on negative leave balance.
Harder to change leave entries after the fact.
Team members would email request off and they would get lost. We never had visibility of balances and who else is off at the same time.
Showing Most Helpful
Showing 25 of 124 reviews
"Great software to keep up with staff holidays"
Overall: If works fine, simple to use, amazing customer support.
Pros: Very easy to use, with many options. Bindle connects to other calendars, so you can see your staff days' off in your usual calendar. The Bindle guys are very helpful, we were missing a feature once and it was implemented within hours!
Cons: We need a calendar view, the wallchart is just not what your eyes are used to. Also at holiday booking a calendar option would be more user friendly than the drop down of dates.
Vendor Response
"Bindle does exactly what it says it does and does it well "
Overall: Very positive. Bindle saves me so much time tracking, approving, and reporting time off and has eliminated all discrepancies. It was the perfect solution as we did not want or need additional HR functionality. The branding does a good job of communicating the overall feel of the site. It was easy to set up and pass over to the team to book and track their own time off and gave managers easy oversite. Customer service was wonderful with the few questions I did have.
Pros: Bindle was easy to set up, while still having all the options I needed for my team. It saves me so much time tracking vacation form my team and everyone can track their own balances which saves time and conflict at the end of the year.
Cons: Specifically, when looking to add a new company-wide holiday the Action buttons were out of the screen and I didn't scroll past 2021 and 2022 to look for the ADD NEW EVENT. So I added a company-wide vacation day which I then had to undo (one by one) until I got support and created what I really intended.
Vendor Response
"Bindle is great for seeing the whole office leave however there are still a few issues"
Pros: The Wall chart is great to enable us to see leave in advance and also the ease of applying for leave works well.
Cons: The leave balances aren't always correct, it's hard to adjust when someone is only taking 2 hours instead of half a day, etc
Vendor Response
"Leave Management made easy"
Overall: For us this has solved the age old issue of lots of spreadsheets, keeping them up to date, not having records matched, not recalling when someone is due for leave, no consistency amongst forms etc etc. And in addition, for the company to assess entitlements and encourage staff to take leave and reduce the accounting liability.
Pros: We were able to switch from multiple spreadsheets to an all in one location. We couldn't even manage & accrue leave this simply with MYOB, in particular allowing staff access to view their entitlements, and simply apply and have their leave approved. The extra features such as Time in Lieu and long service accrual are great as well. Also very good support, our requests were answered promptly and even some suggestions integrated.
Cons: Only minor issues - No direct method for external HR Management without a sub. Has a roundabout way of doing reports (cant view online). A lot of clicking to get to detail for employees - i.e. needs a one page view summary. Could use a leave cash out request form. Can't do groups for section Admins - have to assign per user.
"This app is perfect for our small school. It totally reduced the need for paper forms."
Overall: Efficiency. Reduction of time needed to keep up with paper forms. The wall chart allows for all employees to see who is off and when.
Pros: Very, very easy to use. The app is easy to navigate and aesthetically pleasing to the eye. Our employees who are not as computer literate have no problem using this app.
Cons: There are no cons at this time. This app truly fits our need. In fact when we first started we needed an earlier start time to the day (since we are a school, we start at 7:30) to make the hours work for us well and Bindle's customer service was quick to meet our need by adding the earlier start time.
Vendor Response
"I have been very satisfied using this program both as a user and administrator."
Pros: The program is easy to use and encompasses a number of features that we wanted. We like the ability of recording half days, a feature a process not easily accomplished in our old program.
Cons: I would like only the current years requests and time off to show in the program. I would also like to be able to customize our Holiday schedule without having to contact customer support.
Vendor Response
"My Review"
Overall: Very positive and would've been perfect if do away with some of the negatives like controls mentioned above
Pros: Ease of use, ease of setup and maintenance
Cons: Controls missing. Not allowing closing off of past periods, not allowing some form of prevention on negative leave balance. This should be an option for customers to decide and not based on Bindle's your philosophy about leave. The name Bindle along with the logos does not tell what this software does and don't really look professional despite it being a great piece of software.
Vendor Response
"Bindle is Beaut"
Overall: Bindle is great - it has freed up a lot of my time and made managing staff leave much easier (and reduced paperwork significantly). Damian has been of great assistance getting me set up and assisting with items that weren't so straightforward. Thanks Bindle!!!! I can highly recommend :)
Pros: Easy - love the email system
Cons: The fact that leave can only be taken in half day blocks. Would be great if you could nominate hours/minutes of leave.
Vendor Response
"Bindle review"
Overall: It is tracking our time off and holidays in an easy to find and update package. After the initial setup the only thing we need to do to maintain it is to remember to add our time off when necessary. We're just a small team, so we don't use this for resource management, but rather just a place to store everyone's time off and holidays owed.
Pros: Auto adjusts balances for time off and holidays
Cons: As part of the onboarding i would have rather been presented with a calendar to manually select/enter the time off and start dates and let bindle calculate the starting balances, rather than having to work out the starting balances and enter it. Or importing an excel or google calendar would have been nice too. I still find some of the terminology confusing and could be written more colloquially, and sick leave is called personal leave, which doesn't strike me as the same thing.
Vendor Response
"Love the UI and having a constant source to check my PTO balance."
Pros: The UI. Simple and relatively easy to use. Love the feature that allows me to see my colleague's PTO.
Cons: I wish it integrated more easily with our time tracking software or made communication between colleagues more simple. For example, at the moment my Bindle PTO balance is incorrect, but I have no way of communication this to my colleague within their platform.
Vendor Response
"Simple and effective product that is worth the low cost"
Overall: Great, the customer service is great and the price is fair for the basic and effective product.
Pros: We needed a basic tool to track vacation time without a ton of bells and whistles. This had exactly what we needed by integrating directly to our google calendar and is simple to use.
Cons: I wish I could access the google calendar from the bindle website. One time I couldn't figure out how to add a request to the company calendar and I had to go back to the original request email and click the add to calendar button. It would be nice to be able to add to the calendar from Bindle.
Vendor Response
"Great solution for small business "
Pros: Bindle is super easy to setup and have running to track all employee vacation or personal leave requests. We easily integrated a time in lieu option for ourselves. Bindle is affordable for a small business and beats tracking in excel any day !
Cons: Currently there is only 1 administrator type. It would be ideal if each department manager could have admin privileges for just their employees.
"Brilliant program. Easily the best I've found."
Pros: Very easy to use and customise. Love the way it syncs with our shared calendar and takes care of public holidays.
Cons: Needs a better solution for casual / ppt staff and would be great if it integrated with programs such as MYOB and Xero
Vendor Response
"Easy to use"
Pros: Bindle is a very easy and pleasant to use tool. It helps really great for small and middle companies to track their PTOs. The logic and interface of the system is very easy, allows to make reports for your internal analytics. Support team is responsive and is ready to implement almost all features their clients offer. Platform has very useful integrations, as with Slack. The more concise the tool, the better.
Cons: The wallchart and internal calendars should be improved. General functionality has to offer more custom settings on variaty of internal companies' policies.
Vendor Response
"Fairly straight forward to use"
Overall: Would like to be able to view more of the calendar at once. i.e change to a monthly view or yearly for a quick over view.
Vendor Response
"Easy and clear to work with."
Pros: I really like that the paid time off dates automatically appear on my Outlook calendar. I also like the ability to leave a note or reason with my determination. I also like that multiple requests are shown as a group and letting each employee know their PTO balance.
Vendor Response
"We are very happy with Bindle PTO tracking!"
Overall: Huge time saver, we were able to get off a paper based, manual system. Employees love it.
Pros: Easy to set up and use; the customer service is extremely responsive and helpful; and our employees love it!
Vendor Response
"Good. Easy to use. Wish there were a few more options for WFH employees."
Overall: Tracking of employees out of the office as well as my own vac. time used.
Pros: It is a very easy to use program. I also like the dashboard so you can see who is out that day and who is not to plan accordingly for the day.
Cons: No enough info to chose from - need work from home options. It would be nice to show who is working from home and when as well as have it approved by management.
Vendor Response
"Seamless, Fast and Easy experience"
Pros: The app is extremely convenient, There are so many offerings in this same space, but probably Bindle is the most simplistic of them. I'd highly recommend them to any SMB-Mid Market company, hell, enterprise could use this software.
Cons: I cant think of anything from a user perspective, and i havent been exposed to the administrative side so i'm not really qualified to talk about that either.
Vendor Response
"review"
Overall: good
Pros: user friendly interface and customizable
Cons: nothing comes to mind. didnt use for too long so will wait to see
"Bindle is a great time off tracker for staff"
Overall: It has been excellent. The Bindle team is quick to answer questions and willing to help with all my needs.
Pros: I like the price and functionality of Bindle. It is easy to use.
Cons: There is no way to create blackout dates that staff are not permitted to take off.
"I find bindle very easy to use to book in days off for myself as well as my staff. "
Overall: I am quite happy with this software. I also like that you can book in half days and opt to have leave with no pay.
Pros: i can see wall charts of everyone who is taking time off, makes it easy to see it all there rather that have bits of paper everywhere.
Vendor Response
"Excellence in PTO"
Overall: Being able to go away from analog PTO requests and accelerating the process through automation has saved us countless hours already. Very easy to adjust settings and even enter dates/requests from the past. Big fans!
Pros: Simplicity of use, and customer support is amazing.
Cons: Website isn't an app. I think our team would benefit from being able to access from a phone app.
Vendor Response
"It's useful"
Overall: It's fine, I would recommend it to anyone due to its ease of use.
Pros: The fact that we are able to easily book and track employees' time off.
Cons: It's overly simplified, I am not too keen on the interface.
Vendor Response
"Great little solution that keeps managing holidays etc simple"
Pros: The ability to synch to our own calendars and the way the approval process works is great. We also like the fact it easily manages what's left.
Cons: Could do with some improvements to the navigation for an admin, in particular the company settings although it all made sense in the end.
Vendor Response