--- title: "BranchTrack Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is BranchTrack the right Training solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150849/BranchTrack/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- BranchTrack 4.8 (9) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of BranchTrack Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-9 of 9 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Instructional Design Used the software for: Less than 1 year ### "Scenario Magic" January 17, 2024 5.0 I really enjoyed using BranchTrack and now use it for all my modules. Pros Using BranchTrack has enabled me to create and make scenario activities that fit what I need for eLearning modules. Cons It took a moment to understand the program, but once I used it things became clear. Review Source R Reviewer Instructional Designer Used the software for: 1-3 years ### "A valuable learning tool" February 6, 2024 5.0 BranchTrack is a great learning tool, it has a simple clean user interface so it does not have a huge learning curve like other products out there. It is already integrated into the Lectora Online authoring tool we use which saves us development time. You can create complex real world scenarios where learners actually see the results of their choices and they have the opportunity to possibly correct their mistakes along the way and learn from their errors in real time. Pros I like the speed and ease of development of complex scenarios. Cons I will be perfectly blunt, the price. We would have employed it fully much sooner had it not been cost prohibitive for us. Review Source Verified Reviewer Instructional Designer Used the software for: 1-3 years ### "Easy to Use, Great for Scenarios" October 23, 2019 4.0 Very positive experience overall. We did wish we'd done some more testing and in-depth discovery before signing the contract and paying for the full year, but at the end of the day it was a good investment that enabled us to create better self-paced digital learning. Pros This makes building out interactions suited for role-plays/scenario-based learning quick and easy. Lots of options when it comes to building out the interaction. Great for orgs/L&D that have limited resources for facilitation of live/virtual role-play learning validation. Nice option for soft skills training or knowledge validation. Also a nice way to switch up the learner experience throughout a course or learning path. Cons Annual billing only, so it's important to thoroughly test this and other options prior to making the decision. The need for internet access can be a drawback as well for many users during development and use. Review Source R Reviewer Senior Associate Used the software for: 3-5 years ### "Branchtrack Review " January 3, 2024 5.0 It was a great experience. and will be happy to be back for some more . Pros Interactiveness is on of its greatest pluss points . Cons It can be a bit too informative at times . Review Source R Reviewer instructional designer Used the software for: 3-5 years ### "Great for shot sims" January 2, 2024 5.0 Easy to use, high-quality results, stable from bugs Pros Easy to use. I can easily create engaging short sim Cons Unable to edit own comments in review mode. Cannot select multiple scenes to manipulate with them (e.g move the whole branch at once) Review Source Raivis F. CEO Used the software for: 1-3 years ### "Super-fast!" May 17, 2017 5.0 We have been building scenarios for years. BranchTrack allows us to script a scenario in minutes and share it with SMEs, which really helps to expedite the development process. So we can build more scenarios in less time and gain higher profit margins as a development agency. Also, developers do not need to be involved any more as BranchTrack does not require any particular development skills or knowledge of authoring tools. Overall, very positive impressions. Pros Browser-based, no install Online collaboration with SMEs Low learning curve No development skills required Cons Needs internet access No monthly plans, only annual billing Review Source R Reviewer Owner Used the software for: Less than 1 year ### "It's just OK" March 9, 2018 4.0 try it out! Pros I first heard about this from one of my buddies that owns a McDonalds because higher companies do use this! It's very nice and simple to use! Cons Since it is for more higher companies I didn't decide to use it just because I do have very minimal staff and I don't need that big of a scheduling program. Review Source R Reviewer ASSOCIATE Used the software for: Less than 1 year ### "Branch Track review" January 4, 2024 5.0 Pros Learning and training is good and best when compare to the examples Cons Training is quite lag in the videos. Remaining are all good Review Source BP Brianna P. Crew Used the software for: Less than 1 year ### "I love using this software for different things. " February 12, 2018 5.0 Pros This software is very easy to use and it help me keep track of different things. I love being able to share it instantly too. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.