# greytHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is greytHR the right Payroll solution for you? Explore 297 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150850/greytHR/reviews --- greytHR 4.3 (297) [View alternatives](https://www.capterra.com/p/150850/greytHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of greytHR Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews MM Madhuri M HR ExecutiveInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “The platform excels in automating and streamlining HR processes, particularly in payroll management, leave and attendance tracking, and employee self-service.“ June 27, 2024 VN Veena N HR ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “For employee information and leave modules the support is quick and correct, but when its payroll module, many of the support agent not trying to understand the real concern or they dont have a clear idea about the payroll rules.“ August 7, 2025 Trinadh P Associate Consultant HR Services and StaffingStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years. “The platform's robust features such as seamless onboarding, effective leave and attendance management, smooth payroll processing, employee self-service portal further solidify our satisfaction.“ June 24, 2024 JJ Jibin J Admin ManagerCivil Engineering, 51 - 200 employeesUsed the software for: 6-12 months. “I consistently encounter challenges with the support system. When issues arise related to calculations or formula errors during salary processing, getting a timely response is difficult, and recurring problems seem to arise each month.“ November 15, 2024 SG Sariga G HR GeneralistStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years. “The platform has greatly improved our HR efficiency by automating key processes like payroll, attendance, and leave management.“ August 1, 2024 Gauri A Senior HR ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “At times, the interface seems a bit old-fashioned and could be more up-to-date.“ April 14, 2026 Gauri A Senior HR ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “I also like the report customization—it makes it easy to pull out exactly what’s needed quickly for management.“ April 14, 2026 SM Saleel M Sr Accountant and HR adminAirlines/Aviation, 51 - 200 employeesUsed the software for: 1-2 years. “The main issues we are facing there is not available approved leave forms PDF printing option in greytHR.“ March 20, 2025 ## Showing most helpful reviews Showing 1-25 of 297 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katrina V. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "GreytHR helps us manage all HR activities" October 2, 2023 4.0 The ease of usage is arguably one of the best features. The intuitive design makes it easy to keep tabs on employees' time off and attendance. Insightful data can also be gleaned from the available reporting choices. Pros Our company has found GreytHR to be an invaluable tool for managing its human resources. Paystubs, credit information, insurance policies, and more are all easily accessible thanks to the excellent document center. Applying for time off is a simple procedure. It's a great way to keep track of important dates like birthdays, work anniversaries, and more for all of our staff members. Cons The only drawback to using Greythr is that it always logs us out when we shut the browser. It seems like a security measure to me. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) First, it facilitates less complicated HR procedures, such as leave management and payment administration. This not only decreases the potential for mistakes but also saves us time. Review Source Response from Greytip Software October 16, 2023 Appreciate your effort in sharing such a detailed review. Happy to note that you are getting value. Thank you for being a valued customer of greytHR sP swapna P. Accountant Information Technology and Services Used the software for: 6-12 months ### "User-Friendly and Cost-Effective HR Tool" June 25, 2025 4.0 This is a great tool we can use and understand easily.Helps manage PF, ESI, TDS, and other statutory obligations with minimal manual effort.Handles salary calculations, tax deductions, payslips, and compliance. Saves significant time during payroll runs. Pros Easy Understanding the tools and modules.Clean, user-friendly interface that makes daily tasks straightforward. Simple onboarding process for both admins and employees. Handles salary calculations, tax deductions, payslips, and compliance. Saves significant time during payroll runs. Quick Respons from GreytHR Team i like most this thing Cons Some times taking time to to open the application. If any updates in greytHR team has to inform the updates to users. users can understand the changes and they can update the things what can required. Review Source EJ Emmanual J. HR Airlines/Aviation Used the software for: 2+ years ### "Pathetic Service" June 27, 2024 2.0 Nothing to say, very pathetic service 1. Lack of technical expertise to handle the escalation 2. Complicated Interface 3. Lot of technical glitches after the latest update 4. Failing to inform the customers about the changes that happened in the portal 5. Unable to customise the things as per our requirements. Pros 1\. Noting as such pathetic service looking to migrate to another platform like keka, bamboo, etc. We are exploring them. Cons 1\. Lack of technical expertise to handle the escalation 2. Complicated Interface 3. Lot of technical glitches after the latest update 4. Failing to inform the customers about the changes that happened in the portal 5. Unable to customise the things as per our requirements. Review Source Response from Greytip Software August 7, 2024 Appreciate your feedback. Apologis for any incidental inconvenience caused and we are committed to delver outstanding experience. In case if the issue still persists please escalate or feel free to write to us at reviews@greythr.com BM Bille M. HR Assistant Manager Telecommunications Used the software for: Less than 6 months ### "this is not the greythr, it's Great peak HR, The legend HR for all the hr software., " May 29, 2025 5.0 overall experience with the software is eco-friendly, easy to access. Agents are professional, to fast reaction. Pros As HR i like payroll process, once adopt the greytHR Software. My work is simple and easy in the Employee engagement activates. Cons Ticket issues, resolved. in the quick action. Attendance tracking with swipe attachments, is quite slow. need to improve., Review Source CP Chandana P. Sr HR Construction Used the software for: 2+ years ### "GreytHR-The great HRMS software " April 4, 2025 5.0 Overall, GreytHR is well-regarded for its robust HR and payroll functionalities, offering significant value to businesses seeking to automate their HR processes. While there are areas for improvement, such as enhancing customer support and reporting features, the software remains a popular choice among users. Pros User-friendly interface Comprehensive HR and payroll features Cons Occasional customer support delays Initial setup may be time-consuming Review Source RK Rajeev K. Director Computer Networking Used the software for: 2+ years ### "Great Platform for all Organizations." February 20, 2025 5.0 Absolutely impressed with the product and especially the warm-hearted and helpful support people. Pros Ease of use. Extensive help availability. Quick and detailed support from customer support. Cons There is nothing specific that I could point out. One minor irritant is the popups that come as soon as I log-in could be great if we could find some other method to get user attention for events and offers. Review Source SM Saleel M. Sr Accountant and HR admin Airlines/Aviation Used the software for: 1-2 years ### "Dadabhai ksa greytHR" March 20, 2025 4.0 Overall is good. but you have to be upgraded some areas for user friendly. As per our experience users can not understanding the options rapidly. Pros I would like to greytHR overall developed style I most like the Mass email communication. Cons The main issues we are facing there is not available approved leave forms PDF printing option in greytHR. Review Source DR Dominic R. Regional Head Education Management Used the software for: 2+ years ### "Efficient HR Management with Room for Improvement" March 12, 2025 5.0 I've had a good overall experience with GreytHR. It is a dependable and effective HR management application that makes personnel administration, payroll, and attendance tracking easier. HR procedures run more smoothly thanks to the automation features, which also save time and minimize errors. Pros GreytHR is easy to use and streamlines HR procedures through automation, increasing the effectiveness of payroll, attendance, and staff management. It increases overall productivity, decreases errors, and saves time. Cons The user interface could also be more modern and intuitive. Review Source vS v S. Asst Manager Real Estate Used the software for: 1-2 years ### "greytHR Product Review" December 24, 2024 5.0 greytHR is well-regarded for its ease of use, robust HR features, and its ability to streamline many HR functions Pros It helps ensure businesses stay compliant with labor laws and regulations in India, particularly with regard to statutory requirements like PF, ESI, and tax calculations.also all type of hr activities Cons The tiered pricing model may not always feel justified for companies with simpler HR needs. try to reduce pricing Review Source JJ Jibin J. Admin Manager Civil Engineering Used the software for: 6-12 months ### "Experience with Greythr " November 15, 2024 4.0 We are generally satisfied with greythr, particularly for its ability to consolidate scattered data and streamline organization. This has made accessing information much easier, and generating reports is now a straightforward process. While our overall experience has been positive, we do encounter monthly challenges that prevent us from achieving complete reliability with the system. Pros Greythr enables us to systematically gather and store employee data, ensuring that it is always readily accessible. Cons I consistently encounter challenges with the support system. When issues arise related to calculations or formula errors during salary processing, getting a timely response is difficult, and recurring problems seem to arise each month. Additionally, many settings established in the previous month are altered or modified when a new month begins. I feel sometimes like support agents are being impatient while answering questions. Review Source UD Ulhas D. Director Information Technology and Services Used the software for: 2+ years ### "Best SaaS service in overall HR processes" June 27, 2024 5.0 Great! Pros Intuitive Interface, responsive support team and cost effective service. Cons None Alternatives considered [Zoho One](https://www.capterra.com/p/166175/Zoho-One/) Reason for choosing greytHR First to come across and have been with Greytip since 12 years. Review Source Response from Greytip Software August 7, 2024 Appreciate your feedback about greytHR. It is great to know that the HRMS is fulfilling its intended purpose and making various processes easy for your organization. Thank you for being a valued customer. RB Reema B. Associate Vice President- HR Information Technology and Services Used the software for: 2+ years ### "A one stop shop for HR Solutions" March 25, 2022 5.0 Over all i am very happy. Specially the Customer support team. There had never been an instance where i had been unsatisfied. They always try to help to the fullest. In case they are unable to they understand the issue and try getting it implemented in the system at the earliest. For any HR we need an evolving software with great customer centric support which is totally there for for Greythr Pros I like the way they are enhancing each day bringing in new changes. Specially the Letter generation has helped us a lot during covid when physical handover of letters were not possible. Cons Nothing to not like. The best thing about Greythr team is that they are striving to improve everyday. Alternatives considered [Spine HRMS](https://www.capterra.com/p/197662/Spine-HRMS/)[HRMantra](https://www.capterra.com/p/128706/HRMantra/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Reason for choosing greytHR Cost effective and lots of feature in one place, Easy to use Switched from [Spine HRMS](https://www.capterra.com/p/197662/Spine-HRMS/) For a better User interface, options, customer friendly Review Source Response from Greytip Software April 12, 2022 Glad to receive such a detailed review. Appreciate your effort. Thank you for being a valued customer of greytHR. SM Stella M. Country Operations Manager Computer Software Used the software for: 2+ years ### "Im pretty comfortable in using greytHR for my daily payroll acitivities" April 27, 2023 5.0 Overall I'm happy using the software, may be reports module also to be better. Pros The payroll features, it saves lot of time and I don't have to worry if all the rules and regulations as per labor law is covered. I just trust the way it is built and ensure accurate outputs are given. Cons I'm not comfortable with leave granting, this needs to be user friendly and needs improvement. It is confusing while granting leaves. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing greytHR Initially due the cost we purchased and then later realized it is worth the money spent as it saves lot of my time. Review Source Response from Greytip Software May 4, 2023 Appreciate your effort in sharing a review. Glad to hear that you are receiving value out of greytHR. Regarding the area of concern, leave grant, please send a bit more details to reviews@greythr.com for a better understanding of the requirement.Thank you for being a valued user of greytHR SS Santosh S. HR Associate Accounting Used the software for: 2+ years ### "greytHR Experience" July 11, 2024 4.0 Pros greytHR application is user friendly and also, we get quick support on our queries. Cons It would be great, if we can enter the employee salary structure at one place and can download the same when needed. Review Source Response from Greytip Software August 6, 2024 Appreciate your effort in sharing your product experience. Glad to note that you are finding greytHR helpful. The requirement is shared with the concerned team for understanding more. Thank you for being a valued customer of greytHR SP Sneha P. HR Manager Automotive Used the software for: 1-2 years ### "HR Friendly HRMS Portal" June 28, 2024 5.0 Pros GreytHR is HR friendly software. Payroll, attendance, employee details and leave tracking are provided in one platform. Support team is pro-active. Cons Options in menus are little bit confusing. Review Source Response from Greytip Software August 6, 2024 Appreciate your effort in sharing your product experience. Happy to note that you are finding value in greytHR. Please share more details regarding the options in menu specific feedbacl so that our team can understand more. Thank you for being a valued customer of greytHR RM Reeme M. Sr. Human Resource Manager Management Consulting Used the software for: 2+ years ### "Good Product" August 14, 2023 4.0 The experience has been good and an automated system always makes lot of manual work easy. This HRMS has also helped us in maintaining and recording many important information with respect to employees. Pros 1) Payroll and its tax calculation which has been a good feature that has eased up manual calculations.2) Circulating information through "feeds" section3) Generating reports for Income tax, salary statement, attendance or leaves is within reach Cons 1) Would like to suggest to have the Feeds either as a dashboard which opens up the moment one logs in or has some notification feature so that it pops up as a visible message whenever one logs in.2) Expense module should have more flexible options of different classification of reimbursements. Reason for choosing greytHR It gave us the features we required as a necessity and it came at a reasonable cost. Review Source Response from Greytip Software October 16, 2023 Appreciate your effort in sharing such a detailed review. Happy to note that you are getting value. Thank you for being a valued customer of greytHR DW Diana W. HRBP Information Technology and Services Used the software for: 1-2 years ### "Review" May 24, 2023 4.0 Pros It looks good, has made a lot of things easy for me and my organization Cons There is a lot of room for improvement as mentioned previously Alternatives considered [Workday Workforce Management](https://www.capterra.com/p/264766/Workday-Payroll-and-Workforce-Management/) Reason for choosing greytHR Economical Review Source Response from Greytip Software June 2, 2023 Happy to note that you are getting value out of greytHR. Appreciate your effort in sharing a review. Thank you for being a valued customer of greytHR. Kindly share detailed requirements to reviews@greythr.com SW Smita W. Accounts Executive Information Technology and Services Used the software for: 2+ years ### "The Great and User Friendly Software" March 21, 2022 5.0 It is Great. As your team also gives us a prompt reply and gives us solutions as well. Pros I mostly like the taxation part. As a accountant It was an very lengthy process for me to calculate every employees tax manually and also filing of TDS return is also very useful for me. Thank to Greyt HR for making this very easy for us. Cons Mainly for ESIC computation.Need to set as per the rule of GOvt.Ofourse its calculationg as per the Govt rates but one clause is missing there.as follows. If anyone's salary is appraise and salary goes beyond 21000 still for the given period given by Govt it need to be deduct. So that rule need to be added on portal. So that it will automatically done while calculation of salary. Review Source Response from Greytip Software April 12, 2022 Glad to receive such a detailed review. Appreciate your effort. Thank you for being a valued customer of greytHR. Shared specific requirements to the concerned team SJB Soumya J B. Manager - IT Retail Used the software for: 1-2 years ### "Transforming our Employee Life Cycle" July 12, 2021 5.0 Overall experience is truly awesome with almost zero errors and zero complaints so far. Pros First thing anyone will notice about GreytHR is that it is very intuitive and easy to use. The modules are perfectly tailored to cater best possible solution to any requirement an organization might ask for with a complete scope of scalability and robust core management that any HR would certainly acknowledge. Also the palate is well garnished with nice customer support and quick trouble solving capability. Also to add, honestly, we got everything we required to setup and transform our Employee Life cycle management through this software and we are pretty much happy with everything we got and later added on. Cons Really there is very little thing to tell here. If something at all needs a little makeover is the selfcare portal and the look and feel of the interface there with a few more choice of themes and customizable floating boxes so that each user may personalize their bit of the portal according to their own imagination. Review Source Response from Greytip Software July 14, 2021 Appreciating your effort in sharing your expert review considering almost all aspects of the solution in place. Will study the self-care portal requirement and also feel tree to share requirements to the given email as well. Also glad in knowing that you are getting value from greytHR and thanks for being a customer. Vikram A. Chief Marketing Officer Staffing and Recruiting Used the software for: 1-2 years ### "A good tool for all your Human resources activities." October 8, 2022 5.0 Greythr is a great tool for both employees as well as the HRs and Admins with all the functionalities and features required. Running smooth Payroll every month is one of the major tasks that GreytHr does pretty well. It is user friendly and have simple navigations for users. They also have a mobile app to capture location based attendance which is amazing. Pros Our Human resource department uses GreytHR from the past 2 years and we love it. The tool is pretty easy to use and helps us manage our 200+ staff easily. We run the payrol as well through GreytHR. IT help us to keep track of leaves and ITR information of the employees. We have enabled the attendance feature of GreytHR recently during the work from home and it helps to track the attendance. Cons They can add more features to the tool and integrate it with the project management tools to Review Source Response from Greytip Software October 31, 2022 Appreciate your effort in sharing such a detailed review. Happy to hear that you are receiving value from greytHR. Thank you for being a valued user of greytHR Darshan M. Sr Sales Engineer Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Satisfactory experience review for GreytHR" June 23, 2022 5.0 Pros It’s best for user (employees) for having easy access to all HR activities. It is holistic tool encompassing Personal Information, Salary information, Tax related activities, Leave management and Expense claim management. User friendly platform helped me to enhance my productivity. Cons Actually, I didn’t noticed anything that could be disliked for this wonderful employee engagement tool. All features worked well as expected which means that no areas of improvement applicable according to me. Review Source Response from Greytip Software June 27, 2022 Happy to note your greytHR experience. Appreciate your effort in sharing a review. Thank you for beinga valued user of greytHR Vignesh C. Lead Financial Services Used the software for: 1-2 years ### "GreytHR - Ease of Human resource management" August 9, 2023 5.0 Overall a great app for human resource managemen Pros User Friendly, All on one place App, Payslip and one down managment. Employee profile & Tax declaration assistance. Cons App sometimes does not work, Bug fixes to be done on APP Review Source Response from Greytip Software October 16, 2023 Appreciate your effort in sharing a review. Happy to note that you are getting value. Thank you for being a valued customer of greytHR VR Verified Reviewer Education Counsellor Education Management Used the software for: 2+ years ### "My Review for GreytHR" August 2, 2022 4.0 There are no such problems with the greytHR portal. We have so many benefits by using this greytHR like PaySlips, Leave Management, Expenses Claims.. Also, greytHR provides up-to-date information about the employees. Pros GreytHR, is a Human Resource app which can be used by all employers. I have been using this greytHR portal for three years. It's the best application that is useful for every employee. First thing, that we use this greytHR portal for daily Attendance purpose. We can easily access this greytHR portal. Generally, we won't get PaySlips directly to our emails, there will be a different types of process in different companies. By using this greytHR portal, we can easily download our PaySlips anytime. Also, It's a friendly app in Android Mobiles. We can use Leave Management Feature in greytHR very easily. Lot of other features also available like, Holiday Calendar, Employee Lifecycle Management and Expense Claims etc. Cons I don't have much dislikes about this greytHR. It's a best app which every one can access easily. There are some minor issues with greytHR is, sometimes while we are using the app and logging into portal it will take long time. Review Source Response from Greytip Software August 30, 2022 Glad to hear that you are receiving value from greytHR. Appreciate your effort in sharing such a detailed review. Thank you for being a valued customer of greytHR GP Gayatri P. Accounts & Admin Specialist Information Technology and Services Used the software for: 2+ years ### "Five Star Product" August 25, 2022 5.0 Pros I like all module especially Payroll module is very good. Time Saving product. Cons Easy to work comparatively its very good Reason for choosing greytHR Its very easy and cost wise its cheaper from other alternative product. Review Source Response from Greytip Software August 30, 2022 Glad to hear that you are receiving value and finding greytHR as a five star product. Appreciate your effort in sharing a review. Thank you for being a valued customer of greytHR AJ Avinash J. Finance Controller Hospital & Health Care Used the software for: Less than 6 months ### "Amazing Platform with Great Support Team!" June 27, 2024 5.0 Interactions with professional support team is a great experience. We have almost configured everything i.e. custom policies as per our organizational requirement. Pros GreytHR is very user friendly and flexible and can be configured as per one's requirement. Cons Lot of automation from backend is a time consuming process. Rest everything is perfect. Review Source Response from Greytip Software August 6, 2024 Appreciate your effort in sharing your product experience. Happy to note that you are finding value in greytHR. Please share more details regarding the backend automation aspect mentioned so that our team can understand more. 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