--- title: "greytHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is greytHR the right Payroll solution for you? Explore 297 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150850/greytHR/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- greytHR 4.3 (297) [View alternatives](https://www.capterra.com/p/150850/greytHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of greytHR Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews JJ Jibin J Admin ManagerCivil Engineering, 51 - 200 employeesUsed the software for: 6-12 months. “Greythr enables us to systematically gather and store employee data, ensuring that it is always readily accessible.“ November 15, 2024 JJ Jibin J Admin ManagerCivil Engineering, 51 - 200 employeesUsed the software for: 6-12 months. “I consistently encounter challenges with the support system. When issues arise related to calculations or formula errors during salary processing, getting a timely response is difficult, and recurring problems seem to arise each month.“ November 15, 2024 DR Dominic R Regional HeadEducation Management, 11 - 50 employeesUsed the software for: More than 2 years. “HR procedures run more smoothly thanks to the automation features, which also save time and minimize errors.“ March 12, 2025 VN Veena N HR ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “For employee information and leave modules the support is quick and correct, but when its payroll module, many of the support agent not trying to understand the real concern or they dont have a clear idea about the payroll rules.“ August 7, 2025 Gauri A Senior HR ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “I also like the report customization—it makes it easy to pull out exactly what’s needed quickly for management.“ April 14, 2026 SM Saleel M Sr Accountant and HR adminAirlines/Aviation, 51 - 200 employeesUsed the software for: 1-2 years. “The main issues we are facing there is not available approved leave forms PDF printing option in greytHR.“ March 20, 2025 JJ Jibin J Admin ManagerCivil Engineering, 51 - 200 employeesUsed the software for: 6-12 months. “We are generally satisfied with greythr, particularly for its ability to consolidate scattered data and streamline organization.“ November 15, 2024 Gauri A Senior HR ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “At times, the interface seems a bit old-fashioned and could be more up-to-date.“ April 14, 2026 ## Showing most helpful reviews Showing 1-25 of 297 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer HR and Admin Used the software for: 3-5 years ### "Good Overall good, For fresher its a good platform to learn. overall good. Good to learn more about the work" May 21, 2026 5.0 Good to learn more about the work Pros I like Greythr, Over all its good and good to learn . For fresher its a good platform to learn. over all good Cons Nothing that i like least about greythr, its a good experience with greythr. Review Source R Reviewer Senior HR Manager Used the software for: 1-3 years ### "Reliable HR Tool with Strong Support" April 17, 2026 5.0 Even after using it for 1+ years, I’ve found the customer support really reliable. They respond on time, make sure issues are properly resolved, and don’t close tickets without addressing the concern. Even when bugs come up, they handle them well. I also like the report customization—it makes it easy to pull out exactly what’s needed quickly for management. Pros greytHR is easy to use, even for non-tech users ( especially HR with a non-technical background). It simplifies payroll, leave, and attendance, and helps manage Indian compliance smoothly. The employee self-service portal reduces back-and-forth, saving time and manual effort overall. Cons At times, the interface seems a bit old-fashioned and could be more up-to-date. Some features are not very easy to use and take time to understand at first. Review Source Yatindra K. VP-Human Resources Used the software for: 3-5 years ### "Greythr Review" March 23, 2026 4.0 User friendly and highly recommended for mid size orgs. You need not spend too much money forbHRMS portal. Pros User Friendly and also employer and employee logins are easy to use. For payroll this is highly recommend. Cons Compliance reports need to be improved, so that we can submit to our clients directly all the reports. Review Source R Reviewer Human Resources Generalist Used the software for: 1-3 years ### "GreytHR helps us manage all HR activities" October 9, 2023 4.0 The ease of usage is arguably one of the best features. The intuitive design makes it easy to keep tabs on employees' time off and attendance. Insightful data can also be gleaned from the available reporting choices. Pros Our company has found GreytHR to be an invaluable tool for managing its human resources. Paystubs, credit information, insurance policies, and more are all easily accessible thanks to the excellent document center. Applying for time off is a simple procedure. It's a great way to keep track of important dates like birthdays, work anniversaries, and more for all of our staff members. Cons The only drawback to using Greythr is that it always logs us out when we shut the browser. It seems like a security measure to me. Review Source R Reviewer Administrator Used the software for: 1-3 years ### "Honest Opinion" November 25, 2024 4.0 Good and smooth despite the limitations and complications. Pros Back-end support and accessibility. Employee self-service portal. Cons The minor glitches of its dynamics in the ESS platform as well as the employers. Review Source Verified Reviewer HR Used the software for: Less than 1 year ### "Greyt HR: A Neutral Review" January 20, 2025 3.0 They are solving this - Manual HR Processes Employee Self-Service Data Management and Security Compliance and Legal Requirements Pros Their Customer support team is active and the technical team at the time of onboarding is amazing Cons UI of greytHR is horrible. So first look at greytHR will not blow your mind. Review Source Verified Reviewer Associate Consultant HR Services and Staffing Used the software for: 3-5 years ### "GreytHR: One stop solution for all your HR and payroll needs" July 1, 2024 4.0 We are pleased with GreytHR's user interface and experience. Its affordability, coupled with the ease of customization and integration, makes it a top choice for SME's. The platform's robust features such as seamless onboarding, effective leave and attendance management, smooth payroll processing, employee self-service portal further solidify our satisfaction. We look forward to seeing more innovative updates and new modules in future. Pros User Interface Ease of Integration and Customization Reporting and Analytics Payroll, Leave and Attendance Module ESS Portal Cons Customer Support PMS Module should be improved Review Source R Reviewer Senior Executive, HR Used the software for: 1-3 years ### "Application/Portal Review" January 18, 2024 4.0 We are using this cloud-based module for about 2 years now. Overall we are happy using this application. But as per the customer needs if the module is modified then I think this application is good. Pros 1\. It is easy to access and understand the steps involved in this application. 2. I think the cloud-based server helps us to store more data. 3. For very process a sample video and examples are given which make the customer easy to understand the workflow. Cons 1\. Each company flow different methods and process. But the module does not have full access as of now. 2. We are now worried only on the exit workflow. In which if the changes are made based on the customers satisfaction. Then this module will be great. Review Source Verified Reviewer Digital Marketing Manager Used the software for: 3-5 years ### "Incredible HRMS tool for small companies." July 13, 2022 5.0 GreytHR has enabled us to bring automation when it comes to employees processes. The whole team utilises GreytHR on a daily basis for versatile HR functions, like leave application, marking attendance, logging out, viewing holiday calendar, downloading salary slips etc. Logged in time accounts for working hours and this eases the salary calculation for part time employees. All in all, smooth experience with greythr. Pros I'm in love with the straightforward yet effective User Interface. With GreytHr, functions like Employee onboarding and relieving have become easy. Employee Directory facilitates viewing all employee documents in one place, this particularly comes handy when dealing with part time employees. The response time of Greythr is super fast and it was able to handle the load of processing multiple requests at once. Cons 1\. The browser get auto logged out sometimes, although this happens rarely and not very often. 2. There must be a provision to set auto alerts for important notifications, for example when any team member has applied for leave and they have not cced us in their leave application, we must get an alert in email and should not need to visit greythr every time. Review Source MM Madhuri M. HR Executive Used the software for: 3-5 years ### "A great help for small and medium businessess." July 3, 2024 4.0 My experience with greytHR has been largely positive. The platform excels in automating and streamlining HR processes, particularly in payroll management, leave and attendance tracking, and employee self-service. The user interface is intuitive, making it easy for both HR personnel and employees to navigate and utilize its features effectively. Pros The interface is great and it is user-friendly. All the features are self-explanatory and even a new user will be able to navigate with ease. It is a comprehensive tool that offers a wide range of features. Cons We encounter issues with certain features that require intervention from the support team, but they are resolved quickly. Review Source Reema B. Associate Vice President- HR Used the software for: 3-5 years ### "A one stop shop for HR Solutions" March 28, 2022 5.0 Over all i am very happy. Specially the Customer support team. There had never been an instance where i had been unsatisfied. They always try to help to the fullest. In case they are unable to they understand the issue and try getting it implemented in the system at the earliest. For any HR we need an evolving software with great customer centric support which is totally there for for Greythr Pros I like the way they are enhancing each day bringing in new changes. Specially the Letter generation has helped us a lot during covid when physical handover of letters were not possible. Cons Nothing to not like. The best thing about Greythr team is that they are striving to improve everyday. Review Source Verified Reviewer Partner Used the software for: Less than 1 year ### "Good product for beginners" February 3, 2022 4.0 Pros We get the basic features free of cost at current plan. They dont paster us for personal data collection unlike few other players. Cons Attendance feature needs huge improvement. Review Source Chandana P. Sr HR Used the software for: 3-5 years ### "GreytHR-The great HRMS software " April 9, 2025 5.0 Overall, GreytHR is well-regarded for its robust HR and payroll functionalities, offering significant value to businesses seeking to automate their HR processes. While there are areas for improvement, such as enhancing customer support and reporting features, the software remains a popular choice among users. Pros User-friendly interface Comprehensive HR and payroll features Cons Occasional customer support delays Initial setup may be time-consuming Review Source Rajeev K. Director Used the software for: 3-5 years ### "Great Platform for all Organizations." February 25, 2025 5.0 Absolutely impressed with the product and especially the warm-hearted and helpful support people. Pros Ease of use. Extensive help availability. Quick and detailed support from customer support. Cons There is nothing specific that I could point out. One minor irritant is the popups that come as soon as I log-in could be great if we could find some other method to get user attention for events and offers. Review Source SV Santosh V. Asst Manager Used the software for: 1-3 years ### "greytHR Product Review" December 26, 2024 5.0 greytHR is well-regarded for its ease of use, robust HR features, and its ability to streamline many HR functions Pros It helps ensure businesses stay compliant with labor laws and regulations in India, particularly with regard to statutory requirements like PF, ESI, and tax calculations.also all type of hr activities Cons The tiered pricing model may not always feel justified for companies with simpler HR needs. try to reduce pricing Review Source Sariga G. HR Generalist Used the software for: 3-5 years ### "Streamlined HR Processes with great Support" August 2, 2024 4.0 My overall experience with greytHR has been quite positive. The platform has greatly improved our HR efficiency by automating key processes like payroll, attendance, and leave management. The user interface is generally intuitive, allowing our team to quickly adapt and navigate the system. The support team is responsive and helpful, which has made troubleshooting and learning the platform much easier Pros Using greytHR has truly streamlined our HR processes and enhanced efficiency within our organization. The user-friendly interface and comprehensive features, such as automated payroll and leave management, have significantly reduced our administrative workload. The support team is responsive and always ready to assist with any queries, making the overall experience exceptional. Highly recommend greytHR for any business looking to simplify their HR operations! Cons While greytHR has many useful features, there are a few areas that could use improvement. The interface, though comprehensive, can sometimes feel cluttered and overwhelming for new users. Additionally, the customization options for reports and templates are somewhat limited, which can be restrictive for businesses with specific needs. Lastly, occasional glitches in the mobile app can be frustrating. With some refinements, greytHR could be even more effective and user-friendly. Review Source R Reviewer Sr. Human Resource Manager Used the software for: 3-5 years ### "Good Product" August 16, 2023 4.0 The experience has been good and an automated system always makes lot of manual work easy. This HRMS has also helped us in maintaining and recording many important information with respect to employees. Pros 1) Payroll and its tax calculation which has been a good feature that has eased up manual calculations.2) Circulating information through "feeds" section3) Generating reports for Income tax, salary statement, attendance or leaves is within reach Cons 1) Would like to suggest to have the Feeds either as a dashboard which opens up the moment one logs in or has some notification feature so that it pops up as a visible message whenever one logs in.2) Expense module should have more flexible options of different classification of reimbursements. Review Source R Reviewer HR Operation Used the software for: 3-5 years ### "greytHR Uses, Functionality & Customer Experience. " January 15, 2024 4.0 Overall experience with greytHR is good, their software, customizable services, payroll & HRIS is good enough to work on, but they can try to be good with customer support on critical issues, on letters uploading they can maximize the numbers of letters of uploading. Pros If we talk about pros of the greytHR, Then: - Inexpensive, if comparing the features with the market. Interface is very easy to use and futuristics. Customization is very good thing in this, you can customize as per your need. Employees portal is also a good thing. Running the payroll and numbers are always a useful and easy to use in greytHR. Cons If we talk about cons of the greytHR, Then: - At the time of payroll, its Stucks. Many times, they support on time on any issues, but Manier times support from the greytHR is is not on time, they can take 4 months of time. While uploading the letters, it throws error, cannot upload more letters, so here automated process is not good. Review Source R Reviewer Executive H R Used the software for: 3-5 years ### "Greyt softwear review" July 1, 2024 5.0 It's good softwear. Iam really enjoyed to work in this softwear. But some time some issues are not solved long time. Salary structure automated not done. Exit module Pros It's easy to process payroll, attendance management, leave magemnent. Cons Some of things not given training. Not implemented. We so many times requested to solve the issue. But they told transfer to team. Review Source SJB Soumya J. B. Manager - IT Used the software for: 1-3 years ### "Transforming our Employee Life Cycle" July 13, 2021 5.0 Overall experience is truly awesome with almost zero errors and zero complaints so far. Pros First thing anyone will notice about GreytHR is that it is very intuitive and easy to use. The modules are perfectly tailored to cater best possible solution to any requirement an organization might ask for with a complete scope of scalability and robust core management that any HR would certainly acknowledge. Also the palate is well garnished with nice customer support and quick trouble solving capability. Also to add, honestly, we got everything we required to setup and transform our Employee Life cycle management through this software and we are pretty much happy with everything we got and later added on. Cons Really there is very little thing to tell here. If something at all needs a little makeover is the selfcare portal and the look and feel of the interface there with a few more choice of themes and customizable floating boxes so that each user may personalize their bit of the portal according to their own imagination. Review Source Vikram A. Chief Marketing Officer Used the software for: 1-3 years ### "A good tool for all your Human resources activities." October 11, 2022 5.0 Greythr is a great tool for both employees as well as the HRs and Admins with all the functionalities and features required. Running smooth Payroll every month is one of the major tasks that GreytHr does pretty well. It is user friendly and have simple navigations for users. They also have a mobile app to capture location based attendance which is amazing. Pros Our Human resource department uses GreytHR from the past 2 years and we love it. The tool is pretty easy to use and helps us manage our 200+ staff easily. We run the payrol as well through GreytHR. IT help us to keep track of leaves and ITR information of the employees. We have enabled the attendance feature of GreytHR recently during the work from home and it helps to track the attendance. Cons They can add more features to the tool and integrate it with the project management tools to Review Source R Reviewer Head of Marketing Used the software for: 1-3 years ### "Great app for daily use for employees" October 8, 2023 4.0 It is a decent and useful app to manage daily tasks Pros The simple to use UI screens, and ease of management of the tool makes it useful. One can easily access information on holidays, leave balances, attendance and approvals to take or do. Cons The app often times hangs, or does not pick up the location which creates delay in signing in. These lead to bad user experience Review Source SP SUSHIL P. Accounts Manager Used the software for: 3-5 years ### "Excellent Product" November 9, 2023 5.0 Overall experience is very good infact excellent. We will highly recommend this product for everyone. Pros User Friendly. Presentation & Reports generates in few clicks. Cons On weekends it will take time to open the portal. Sometimes its very frustrating. Review Source RL Raju L. Assistant Professor Used the software for: 3-5 years ### "Exploring greytHR" February 22, 2023 4.0 greytHR provides businesses with an efficient and customizable solution to manage their HR and payroll operations. It is expensive as well for the features it provides. Pros 1\. End-to-end HR management: itprovides an all-in-one HR management solution that includes recruitment, onboarding, attendance tracking, leave management, performance management, and more. This makes it easy for businesses to manage their HR operations in one platform.2. Customizable solutions: it can be tailored to suit the needs of businesses, making it highly customizable. This allows businesses to set up the platform according to their specific workflows and processes.3. Automated payroll processing: automates payroll processing, ensuring accurate calculations and generating payslips in a timely manner. This saves businesses time and reduces errors in payroll management. Cons It can take some time to learn how to use the platform. However, the software offers tutorials and support to help users get started. Review Source R Reviewer Accounts & Admin Specialist Used the software for: 3-5 years ### "Five Star Product" August 26, 2022 5.0 Pros I like all module especially Payroll module is very good. Time Saving product. Cons Easy to work comparatively its very good Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.