# Page 2 | greytHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is greytHR the right Payroll solution for you? Explore 295 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150850/greytHR/reviews

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greytHR

4.3 (295)

[View alternatives](https://www.capterra.com/p/150850/greytHR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of greytHR

## Showing most helpful reviews

Showing 26-50 of 295 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HK

Himanshu K.  
Whole-time Director  
Computer Software  
Used the software for: 2+ years

### "One of the best payroll package in India"

March 19, 2025

4.0

I have been using it since 2022 and my overall experience has been good. I definitely recommend GreytHR to all MSME businesses.

Pros

Payroll Processing, Dashboards, Employee records

Cons

Leave Module - we want to use this module but the module has very limited features and we are not able to configure our accrual calculations in it. I havent used the TDS return preparation features but prima facie it not as convenient as the TDS software that I use.

Alternatives considered

[Zoho Payroll](https://www.capterra.com/p/186299/Zoho-Payroll/)[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

Reason for choosing greytHR

In 2022 when we started using GreytHR, the other packages like zoho and razorpay had limited features. ADP was too complicated and we didnt want to completely outsource the Payroll function to them so GreytHR was a better option for us at that time. If I were to explore the payroll packages available today then its possible that I may get options which are better than GreytHR.

Review Source

sR

sunitha R.  
HR Manager  
Information Technology and Services  
Used the software for: 2+ years

### "My GreytHR experience"

July 24, 2025

5.0

I find GreytHR to be reliable & User friendly software which can be used by any company. I am very happy with the Greyhr service. Thanks for making our work easier.

Pros

GreytHR is very easy to use & simpler to understand. Payroll calculations are accurate & updated as per the latest statutory regulations. Very quick in resolving the queries & issues.

Cons

Frequently it logs out the user if it is left idle for a short while. This might need a bit longer session out time. For simpler customizations also, we need to raise the ticket & connect with Greythr technical team for resolution.

Review Source

VR

Verified Reviewer  
Sr. Executive - People and Culture  
Real Estate  
Used the software for: 1-2 years

### "The GreytHR."

August 6, 2025

3.0

The experience was satisfactory, meeting basic needs. While not exceptional, it shows that satisfaction can outweigh perfection.

Pros

I have been using GreytHR for almost two years. The only aspect I appreciate about GreytHR is its user-friendly interface, which is quite self-explanatory.

Cons

I want to highlight a few cons here: 1. No dedicated CS personnel, you have to raise a query at a common desk email ID, and every time there's someone new addressing the issue. 2. GreytHR makes changes in the functionality of the app anytime without any notification. 3. A lot of errors while running payroll. 4. Many limitations in GreytHR ESS & PMS.

Review Source

AP

Akshay P.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Cost effective HRMS solution"

May 28, 2025

4.0

Overall, the experience has been satisfactory, meeting most expectations in terms of performance, reliability, and functionality, though there may still be some areas for improvement.

Pros

It offers a comprehensive set of essential features to meet all functional needs while remaining highly cost effective, making it an ideal choice for both performance and budget-conscious decisions.

Cons

The platform has experienced frequent periods of instability or maintenance, often occurring without any prior notification or follow-up communication, which significantly impacts user trust and operational reliability.

Alternatives considered

[Keka](https://www.capterra.com/p/149253/Keka/)

Reason for choosing greytHR

It offers a comprehensive set of essential features to meet all functional needs while remaining highly cost effective, making it an ideal choice for both performance and budget-conscious decisions.

Review Source

MN

Murali N.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "GreytHR is great to use."

May 27, 2025

5.0

The app is quite user friendly. Speed of the app is liked by the admin and users. Reporting tool is liked by the managers.

Pros

Ease of working, accuracy in data, Dashboard features, Reporting tool are the most liked. This apart Mobile for employees is liked by our associates.

Cons

Ideally few terminologies required to change. For example, while updating TDS challan instead of "Voucher date", it can mention "TDS payment date". Secondly, instead of "Deduction Date" and "Payment Date" it can be "Salary Payment Date or Salary Accounting Date".

Switched from

[Keka](https://www.capterra.com/p/149253/Keka/)

We shifted to GreytHR due to repeated errors and easy-going approach (not being serious)

Review Source

VR

Verified Reviewer  
HR  
Computer & Network Security  
Used the software for: 6-12 months

### "Greyt HR: A Neutral Review"

January 17, 2025

3.0

They are solving this - Manual HR Processes Employee Self-Service Data Management and Security Compliance and Legal Requirements

Pros

Their Customer support team is active and the technical team at the time of onboarding is amazing

Cons

UI of greytHR is horrible. So first look at greytHR will not blow your mind.

Alternatives considered

[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[Vantage Software](https://www.capterra.com/p/268202/Enterprise-Software/)[Keka](https://www.capterra.com/p/149253/Keka/)[Darwinbox](https://www.capterra.com/p/150606/Darwinbox-HR/)

Reason for choosing greytHR

Compared to the budget we had we were able to afford GreytHR.

Review Source

JJ

Jibin J.  
Admin Manager  
Civil Engineering  
Used the software for: 6-12 months

### "Experience with Greythr "

November 15, 2024

4.0

We are generally satisfied with greythr, particularly for its ability to consolidate scattered data and streamline organization. This has made accessing information much easier, and generating reports is now a straightforward process. While our overall experience has been positive, we do encounter monthly challenges that prevent us from achieving complete reliability with the system.

Pros

Greythr enables us to systematically gather and store employee data, ensuring that it is always readily accessible.

Cons

I consistently encounter challenges with the support system. When issues arise related to calculations or formula errors during salary processing, getting a timely response is difficult, and recurring problems seem to arise each month. Additionally, many settings established in the previous month are altered or modified when a new month begins. I feel sometimes like support agents are being impatient while answering questions.

Review Source

SG

Sariga G.  
HR Generalist  
Staffing and Recruiting  
Used the software for: 2+ years

### "Streamlined HR Processes with great Support"

August 1, 2024

4.0

My overall experience with greytHR has been quite positive. The platform has greatly improved our HR efficiency by automating key processes like payroll, attendance, and leave management. The user interface is generally intuitive, allowing our team to quickly adapt and navigate the system. The support team is responsive and helpful, which has made troubleshooting and learning the platform much easier

Pros

Using greytHR has truly streamlined our HR processes and enhanced efficiency within our organization. The user-friendly interface and comprehensive features, such as automated payroll and leave management, have significantly reduced our administrative workload. The support team is responsive and always ready to assist with any queries, making the overall experience exceptional. Highly recommend greytHR for any business looking to simplify their HR operations!

Cons

While greytHR has many useful features, there are a few areas that could use improvement. The interface, though comprehensive, can sometimes feel cluttered and overwhelming for new users. Additionally, the customization options for reports and templates are somewhat limited, which can be restrictive for businesses with specific needs. Lastly, occasional glitches in the mobile app can be frustrating. With some refinements, greytHR could be even more effective and user-friendly.

Review Source

Response from Greytip Software

August 6, 2024

Appreciate your detailed feedback. The feedback is shared with the concerned team and we believe in continuous improvement. Thank you for being a valued customer of greytHR and feel free to share your feedback.

EB

Emely B.  
Administrator  
Restaurants  
Used the software for: 1-2 years

### "Honest Opinion"

November 20, 2024

4.0

Good and smooth despite the limitations and complications.

Pros

Back-end support and accessibility. Employee self-service portal.

Cons

The minor glitches of its dynamics in the ESS platform as well as the employers.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[OrangeHRM](https://www.capterra.com/p/49068/OrangeHRM/)

Reason for choosing greytHR

The sales marketing team is very acmmodating ang helpful. The backend team are friendly and supportive during the demo.

Review Source

GJ

Ganesh J.  
HR  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good Experience"

November 25, 2024

5.0

It is user-friendly, and we can get all the reports too. The user guide is also beneficial at all times.

Pros

End-to-end payroll support in one software solution.

Cons

It is user-friendly, and we can get all the reports too.

Review Source

JM

Jan M.  
Project Analyst, Marketing  
Information Technology and Services  
Used the software for: 6-12 months

### "Fast, simple and user-friendly"

January 24, 2025

4.0

Pros

Fast and simple to use. Very user-friendly.

Cons

The UI doesn't feel touch-optimized for modern screens.

Review Source

RG

Ranjeet G.  
Finance and Constuction  
Financial Services  
Used the software for: Less than 6 months

### "Go with GreytHR"

February 24, 2025

4.0

Amazing and superb in case you learned and remember the process

Pros

Mostly use for Attendance and HR operation work

Cons

Letters generate and Attendance process system

Review Source

VR

Verified Reviewer  
Associate Consultant HR Services and Staffing  
Staffing and Recruiting  
Used the software for: 2+ years

### "GreytHR: One stop solution for all your HR and payroll needs"

June 24, 2024

4.0

We are pleased with GreytHR's user interface and experience. Its affordability, coupled with the ease of customization and integration, makes it a top choice for SME's. The platform's robust features such as seamless onboarding, effective leave and attendance management, smooth payroll processing, employee self-service portal further solidify our satisfaction. We look forward to seeing more innovative updates and new modules in future.

Pros

User Interface Ease of Integration and Customization Reporting and Analytics Payroll, Leave and Attendance Module ESS Portal

Cons

Customer Support PMS Module should be improved

Alternatives considered

[Zoho Payroll](https://www.capterra.com/p/186299/Zoho-Payroll/)

Reason for choosing greytHR

Affordability Ease of Integration and Customization User Interface

Switched from

[Keka](https://www.capterra.com/p/149253/Keka/)

Monthly cost Customization Reporting and Analytics

Review Source

Response from Greytip Software

August 7, 2024

Appreciate your feedback about greytHR. Happy to note that you are finding value in greytHR. Inputs for improvement are shared with the concerned team. Thank you for being a valued customer.

MM

Madhuri M.  
HR Executive  
Information Technology and Services  
Used the software for: 2+ years

### "A great help for small and medium businessess."

June 27, 2024

4.0

My experience with greytHR has been largely positive. The platform excels in automating and streamlining HR processes, particularly in payroll management, leave and attendance tracking, and employee self-service. The user interface is intuitive, making it easy for both HR personnel and employees to navigate and utilize its features effectively.

Pros

The interface is great and it is user-friendly. All the features are self-explanatory and even a new user will be able to navigate with ease. It is a comprehensive tool that offers a wide range of features.

Cons

We encounter issues with certain features that require intervention from the support team, but they are resolved quickly.

Alternatives considered

[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[Keka](https://www.capterra.com/p/149253/Keka/)[Asanify](https://www.capterra.com/p/206742/Asanify/)

Reason for choosing greytHR

It is cost-effective and user friendly,and it suited our requirements.

Review Source

Response from Greytip Software

August 6, 2024

Appreciate your effort in sharing a detailed product experience. Glad to note that you are finding greytHR useful. Thank you for being a valued customer of greytHR

Anuj B.  
Manager HR  
Banking  
Used the software for: 2+ years

### "HR management support"

June 27, 2024

4.0

Good choice for a HR support software and operations

Pros

User friendly software with good support

Cons

Need to improve the access support of our employee

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

Review Source

Response from Greytip Software

August 7, 2024

Appreciate your feedback about greytHR. It is great to know that the HRMS is fulfilling its intended purpose and making various processes easy for your organization. Thank you for being a valued customer.

PH

PRASHANTHA H.  
Executive H R  
Food Production  
Used the software for: 2+ years

### "Greyt softwear review"

June 25, 2024

5.0

It's good softwear. Iam really enjoyed to work in this softwear. But some time some issues are not solved long time. Salary structure automated not done. Exit module

Pros

It's easy to process payroll, attendance management, leave magemnent.

Cons

Some of things not given training. Not implemented. We so many times requested to solve the issue. But they told transfer to team.

Review Source

Response from Greytip Software

August 7, 2024

Appreciate your feedback. Apologis for any incidental inconvenience caused and we are committed to delver outstanding experience. Please raise a request for training., Thank you for being a valued customer.

SS

Santosh S.  
HR Associate  
Accounting  
Used the software for: 2+ years

### "greytHR Experience"

July 11, 2024

4.0

Pros

greytHR application is user friendly and also, we get quick support on our queries.

Cons

It would be great, if we can enter the employee salary structure at one place and can download the same when needed.

Review Source

Response from Greytip Software

August 6, 2024

Appreciate your effort in sharing your product experience. Glad to note that you are finding greytHR helpful. The requirement is shared with the concerned team for understanding more. Thank you for being a valued customer of greytHR

SP

Sneha P.  
HR Manager  
Automotive  
Used the software for: 1-2 years

### "HR Friendly HRMS Portal"

June 28, 2024

5.0

Pros

GreytHR is HR friendly software. Payroll, attendance, employee details and leave tracking are provided in one platform. Support team is pro-active.

Cons

Options in menus are little bit confusing.

Review Source

Response from Greytip Software

August 6, 2024

Appreciate your effort in sharing your product experience. Happy to note that you are finding value in greytHR. Please share more details regarding the options in menu specific feedbacl so that our team can understand more. Thank you for being a valued customer of greytHR

SN

Srikanth N.  
HR Manager  
Civic & Social Organization  
Used the software for: Less than 6 months

### "GerytHR review"

August 9, 2024

5.0

Good and effective data management software

Pros

Easy to understand and well proper data management

Cons

Need to focus upon management related report even on free or less estimated customer also.

Review Source

UD

Ulhas D.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Best SaaS service in overall HR processes"

June 27, 2024

5.0

Great!

Pros

Intuitive Interface, responsive support team and cost effective service.

Cons

None

Alternatives considered

[Zoho One](https://www.capterra.com/p/166175/Zoho-One/)

Reason for choosing greytHR

First to come across and have been with Greytip since 12 years.

Review Source

Response from Greytip Software

August 7, 2024

Appreciate your feedback about greytHR. It is great to know that the HRMS is fulfilling its intended purpose and making various processes easy for your organization. Thank you for being a valued customer.

MP

MOHIT P.  
Human Resource  
Financial Services  
Used the software for: 1-2 years

### "GreytHR integration "

June 27, 2024

4.0

It was a really good experience with the GreytHR Team, Its payroll processing is also good and time-consuming.

Pros

Customer Care ticket resolving service is good

Cons

Geo Fencing service across the office and branches is not upto the mark

Review Source

Response from Greytip Software

August 7, 2024

We appreciate your feedback about greytHR. Enhancements are planned and many are on its last leg and we are committed to delver outstanding experience. Thank you for being a valued customer.

SM

SRINIVAS M.  
Business Head  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "GreyytHR Feedback"

July 10, 2024

5.0

Pros

Access from anywhere Mobile app We can access salary details attendance details Employees information all together

Cons

Workflow is confusing and not user friendly

Review Source

Response from Greytip Software

August 6, 2024

Appreciate your effort in sharing your product experience. Glad to note that you are finding greytHR helpful. Please share more details regarding the workflow related requirement so that our team can understand more. Thank you for being a valued customer of greytHR

SR

Saran R.  
MANAGER  
Machinery  
Used the software for: 6-12 months

### "User friendly"

June 26, 2024

5.0

Pros

Its easy to handle and there is no lagging anywhere

Cons

On waiting for customer support need to wait for clearing the ticket

Review Source

Response from Greytip Software

August 7, 2024

We appreciate your feedback about greytHR. Thank you for being a valued customer.

AJ

Avinash J.  
Finance Controller  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Amazing Platform with Great Support Team!"

June 27, 2024

5.0

Interactions with professional support team is a great experience. We have almost configured everything i.e. custom policies as per our organizational requirement.

Pros

GreytHR is very user friendly and flexible and can be configured as per one's requirement.

Cons

Lot of automation from backend is a time consuming process. Rest everything is perfect.

Review Source

Response from Greytip Software

August 6, 2024

Appreciate your effort in sharing your product experience. Happy to note that you are finding value in greytHR. Please share more details regarding the backend automation aspect mentioned so that our team can understand more. Thank you for being a valued customer of greytHR

AM

Arthik M.  
HR Executive  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Greyt HRMS Portal"

May 23, 2024

5.0

Greyt HR Software provides wide range of services for users. There will be effectiveness in each and every module what they have. They will solve the queries of user quickly. It is highly recommendable!

Pros

Greyt HR is a user friendly tools which helps in Attendance management, Onboarding, Offboarding, Payroll and many more other activities. Greyt HR have a dedicated customer support team they will continuously work to solve the queries of the users.

Cons

There is nothing to dislike about Greyt HR Software.

Review Source

Response from Greytip Software

August 7, 2024

Appreciate your feedback about greytHR. It is great to know that greytHR is fulfilling its intended purpose and making various processes easy for your organization. Thank you for being a valued customer.

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