--- title: "Page 9 | greytHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 9 - Is greytHR the right Payroll solution for you? Explore 297 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150850/greytHR/reviews/?page=9" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- greytHR 4.3 (297) [View alternatives](https://www.capterra.com/p/150850/greytHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 9 - Reviews of greytHR ## Showing most helpful reviews Showing 201-225 of 297 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer People Operation Manager Used the software for: 3-5 years ### "Useful and customizable" May 31, 2021 3.0 Pros It is quite useful for payroll and statutory compliance in India. Some of the statutory compliance policies are automatically updated so it makes life easier for you. You even get your annual compliance forms within a matter of minutes. They have a good customer support team. Cons It is highly customizable so you would have to get most of the features activated via the customer support team. Sometimes there are features that could make your life easier but you don't know about it since it is not activated for you. Review Source Sandip G. Director Used the software for: 3-5 years ### "Good product which is not so good now" June 9, 2023 3.0 Was excellent till couple of months ago. But now due to product giving issues, I am having trouble operating it. So not happy at present. Pros It is user-friendly. Everything has been included that is needed in HR/Benefits/Payroll activities. Cons The product has become buggy over time. Has network or server issues every now and then. Review Source R Reviewer Manager HR Used the software for: 3-5 years ### "Feedback from KC Cottrell Admin" August 8, 2022 4.0 Pros User friendly, systematic functionality. Cons Customer Support, there is no direct contact in case of any urgent work. We get the Support as par greythr convenience. Review Source R Reviewer Deputy Manager-HR Used the software for: Less than 1 year ### "User Friendly Software" June 24, 2022 5.0 Good Experience Pros Easy to use. Easy to understand. Easy to Customize. Cost Effective Cons All Good. Nothing to improve. Please keep up the good work Review Source Supriya . HR coordinator Used the software for: 1-3 years ### "Easy to use. " July 14, 2022 4.0 Pros Easy to use. User friendly. Having many options. Cons Needed more automation. Sometimes error occurs. Review Source Verified Reviewer Developer Used the software for: 1-3 years ### "Manage Your Professional Activities. " December 18, 2019 3.0 My overall experience was normal. They need to improve lot in functionalities and product designs. Pros First we can track your activities like leaves, attendance percentage, office activities. There is Salary section is there so we can get information about our salary structure details. News fees is helping out out get special days like (birthday and work anniversary) Cons Main least thing is lack of customer support and product design. Most of the time server issues and mobile app is very terrible. Review Source R Reviewer Sr. Executive - HR Used the software for: Less than 1 year ### "Good Experience" January 24, 2024 4.0 It was an overall good experience with the greytHR Pros Leave Management, Onboarding, Attendance Management and Payroll Cons Disconnection with the server due to which the biometrics of the employees were missed. Review Source R Reviewer Chartered Accountant Used the software for: 3-5 years ### "POI Verification" March 1, 2022 5.0 Pros Phrased processing of proof verification Cons When Admin adds any line item while verifying proofs, deletion option is not available for that added line item. Review Source R Reviewer HR Head Used the software for: 1-3 years ### "User Friendly" October 29, 2021 4.0 Good Pros Ease of use, payroll features, flexibility and the customer service tea. Also, the GreytHR team is constantly looking at improving the software and giving the best experience to the users. GreytHR conducts some training sessions which also helps the HR team to think of improving the internal processes. Cons I think the reporting system can be improved. We can have some attrition reports, Employee demographic reports made available. We maintain separate XL sheets for reports and demographics, with all data uploaded in GreytHR, it must support reports for MIS. Review Source R Reviewer Lead - Payroll & Compliance Used the software for: Less than 1 year ### "GreytHR Payroll & HRMS" July 29, 2022 5.0 Great. Pros This software is easy to use, all the templates & modules are very comprehensive & easy to upload. Cons The interface is very good, smooth payroll processing. Review Source R Reviewer Senior Manager HR Used the software for: Less than 1 year ### "My HRMS" July 14, 2022 5.0 Pros User Friendly, Accurate and the Customer support Cons reaching Customer Service directly is the main problem i face; every time I have to raise a ticket (they are resolving issues immediately) but it would be great if i have a customer relationship manager who knows my needs and the way the organisation proceeds Review Source R Reviewer Junior Finance Manager Used the software for: 3-5 years ### "It helps me to maintain personal records and taxation" July 12, 2018 4.0 Pros 1\. Helps with proper payslip/paystub. 2. Its smooth functioning feature is gem of this software. 3. Helps with taxation. 4. Flexible with required changes. 5.Maintains leave records. 6. Provides contact information for the employees so as to connect easily in case of emergency. 7. Helps to maintain Loan deductions and Reimbursements . 8. Proper reconciliation of yearly payslips can be done easily. 9. Loan Statement and Salary revision can also be reconciled. Cons Sometimes, there is issue while logging in to the online portal of greythr, otherwise it is a good user-friendly software. Review Source R Reviewer Managing Director Used the software for: Less than 1 year ### "Poor Customer Support" August 19, 2021 4.0 Pros The initiation process was good. Also the App covers almost all needs of a small to medium business Cons Customer support is really bad. When i got an issue with Payroll the resolution did not come through and even the ticket raised is not responded to.... Review Source R Reviewer Sr Executive Used the software for: Less than 1 year ### "Simple\_Superb\_Easy to Use - GreytHR " November 16, 2022 4.0 Its an user friendly, trainings about each topic were very good and customer support too. Pros I like most of all the features which we are using now. they are On-Boarding, Leave and Attendance, Payroll and Exit. Cons My suggestion is work on Privacy/Security options, for instance while login to admin user id Review Source R Reviewer HR Partner Used the software for: 3-5 years ### "Great" September 22, 2022 5.0 great Pros simple and easy to use; easy to induct new people in the organization. Cons would be good if the system is more interactive; and deeper levels of data extraction is possible Review Source VR Verified Reviewer Senior Account Manager Used the software for: 1-3 years ### "Employee Self services" November 12, 2018 4.0 Social Feeds- Employees can see their colleagues Birthdays, Joining anniversary etc. They have the option to wish the employee through the portal. Business solution being used as follows: - Payroll- Employees can download the payslips, PF statement, IT Statement, Reimbursement statement etc. - Online IT Calculator and Declaration - Helpdesk- For employees to clarify their queries on Payslip, request for letters, loans etc., with escalation matrix. - Directory- Employees can track their colleagues personal information like DoB, email ID, Dept, Designation etc. Access level can be set by admin to display the information. Pros Benefits like: Social feeds for employees to wish each other on occasions like birthdays Easy payroll management solution Helpdesk management portal for employee's queries clarifications A complete directory for pan employee database Cons Disadvantages like: Bit tedious and complex in first time usage flow in not systematic No email integration facility for notifications system Review Source BB BINA B. audit & account manager Used the software for: 1-3 years ### "Easy to User, Excellent customer support. " February 10, 2022 5.0 fantastic . Pros Overall experience is great. My experience is ease of doing payroll self service features are of great highlight. very user friendly easy to adopt for organisation. good for HR information , salary computation, wps settlement reports etc. easy to train employees. self service for leave. issue resolution tax declaration calculation etc. Easy to Maintain and check . Less prone to error. Cons Data Security, loss or theft . Information access quality and control. Review Source R Reviewer HR Manager Used the software for: Less than 1 year ### "Easy makes Busy" August 9, 2022 5.0 Good Pros UI and Ease to use Customer service team Cons Logging out of portal while using. Admin console login time should be more Gets stuck while using Customer service team should be given more info about Free portal features Review Source R Reviewer HR Manager Used the software for: Less than 1 year ### "Payroll management and attendance" August 17, 2022 5.0 Good software need to concentrate more in implementation and onsite training, (online trainings will not be much useful), during pandemic atleast they should have deployed a person dedicatedly Pros all features are advanced and works perfectly without much bugs Cons The training and deployment of the previous data, we find very difficult to update, we are using this software for past 5 months but till now we couldnt generate payroll, anyway the team is working now to complete our needs And one most important thing lagging is implementation process, a person should be assigned onsite for a month, to make sure everything runs properly and help the administrator to train properly Review Source R Reviewer Lead-HR Operations Used the software for: 3-5 years ### "Value for Money " October 7, 2019 4.0 Pros Greythr is the best Payroll software. It gets integrated with Zoho people and Greythr has various webinars scheduled each week to convey the changes and upgradation in the software. The best part is all the amendments in the law regarding PF ESIC etc is notified well in advance. Cons The trouble ticket system doesn't work properly, a timely response is missing Review Source DG Dhaval G. Head of Operations Used the software for: 1-3 years ### "Better" November 23, 2022 5.0 Best experience I have not used nay other software so. Pros Payroll is the reason I prefer it. Best experience I have not used nay other software so. Cons All good only nothing to change. Best experience I have not used nay other software so. Review Source R Reviewer Director Used the software for: Less than 1 year ### "it was one of the great product" February 7, 2022 5.0 after we get into greytHR, our manual work has been reduced a lot in the Leave mgmt and payroll process and we really like this a lot. Pros Onboarding, Payroll and Bulletin Boards Cons task management and employee separation Review Source RA Ranjana A. Vice President of Human Resources Used the software for: 3-5 years ### "User Friendly Payroll Software" August 9, 2022 5.0 A perfect tool to simplify your payroll process, which is user friendly. Pros Lots of support in the form of videos, process documents, chat bot and customer care calls Cons Nothing that comes to my mind as there has been only benefits Review Source R Reviewer MEP Used the software for: Less than 1 year ### "Good to use this app" July 4, 2024 5.0 Good products nice to use can refer to others Pros Monitor employees and leave management , Payroll process Cons Customer support need to be address the issue instantly Review Source R Reviewer Administration and HR Used the software for: Less than 1 year ### "Good ERP Module for Employee data management" May 15, 2024 4.0 Good, worth introducing in our institution, easy and convenient to use. Pros The quick response of the technical support team to resolve the query, the interest with which they listen to the query and resolve the same with out most detail. Cons The implementation delays and implementation team not understanding our requirement and going back again and again on same issues. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.