# 1by1 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 1by1 Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/150869/1by1

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# 

 1by1 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

1by1

## What is 1by1?

Marketing 1by1 provides an adaptable and easy to use marketing automation software. Users are able to send customized communications with product recommendations in agreement with each profile. The solution natively integrates all the input and output channels with ready to use triggers. Marketing teams therefore allow to engage all their customers from their online and offline behavioral courses. Increase your customers loyalty through customize omnichannel strategy with 1by1 !

## What is 1by1 used for?

[Marketing Analytics](https://www.capterra.com/marketing-analytics-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€500

Per User, Per Month

Free trial  
not available

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Do you work for 1by1?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://marketing1by1.com/&name=1by1)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 1by1

4.5 (2)

VS.

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

€500

Per User, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.5 (202)

Value For Money

5.0 (1)

Value For Money

4.3 (195)

Customer Service

4.0 (2)

Customer Service

4.4 (192)

## 1by1 alternatives

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

[4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting price

$19.00

Per User, Per Month

Highest Rated

[NiceJob](https://www.capterra.com/p/142037/NiceJob/)

[4.9 (202)](https://www.capterra.com/p/142037/NiceJob/reviews/)

Starting price

$75.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/142037/NiceJob/)

[Involve.me](https://www.capterra.com/p/241622/brandquiz/)

[4.4 (67)](https://www.capterra.com/p/241622/brandquiz/reviews/)

Starting price

$29.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/241622/brandquiz/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Integration

Combining data from different sources and providing a unified view

Drip Campaigns

Send automated marketing emails based on user actions over a predetermined period

1by1 20 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Combining data from different sources and providing a unified view

Send automated marketing emails based on user actions over a predetermined period

Create and send email blasts/campaigns

Ensure compliance with the General Data Protection Regulation protocols

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Automate workflows and trigger campaigns based on customer actions

See past and upcoming campaigns and communications in a calendar view

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Create many versions of emails, forms, or actions and gauge which is most effective

Adjust communications based on previous interactions or personal preferences

Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Group leads or contacts based on their specific characteristics

Monitor activity of individuals who visit your website using cookies

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Basic

€500.00

Per User,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (2)

4.0

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AD

Alexis D.

Marketing and Advertising

### "Do the Job in the right way "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 30, 2016

M1by1 do a great job for us ! We set up the automation of our entire customer relationship for several companies and the selection of premade scenarios/triggers is very pratical for a fast launch. The choice to avoid workflows offers many possibilities. This dynamic data management allows our team to integrate all the bases, online and offline. A lot of filters and parameters are available, and we are able to recommend the most relevant product for each customer too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jonathan L.

CEO

### "One of the better trigger marketing toolbox"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

May 13, 2016

Marketing 1by1 is one of the most powerful trigger marketing solution I've seen. They give you tens of ready to use trigger template, integrate your data in a really smart manier and offer you to use the sending solution you want.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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