Best For

Accounting firms, SMB's, remote/ distributed workforce companies, and entrepreneurs will love the freedom and flexibility that Earth Class Mail provides. Kickstart a paperless office today.

Product Details

Since 2006 we've processed +14 million pieces of mail for thousands of customers. Get your business mail scanned, fully searchable, and online 24/7. Choose from a national network of addresses, including Market St. in San Francisco and Park Ave. in NYC. Easily take action on your mail- sync invoices to QBO, Xero, and Bill.com. Upload correspondence to Drive, Box, or Dropbox or share with your team directly in-app. Set up check deposit, automatic rules, and multi-users to streamline your work.

Contact Details

Earth Class Mail

https://www.earthclassmail.com/

Founded in 2006

Located in United States

Email-like interface
Take action on your mail
Deposit checks
Secure shred & recycle

Starting Price

  • $69.00/month
  • Plans start at just $69/mo.

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Earth Class Mail Features

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

Earth Class Mail Reviews

Showing 5 of 35 reviews
Overall
4.7/5
Ease of Use
4.5/5
Customer Service
4.7/5
Adam P.
CEO
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
April 27, 2017

“Great solution to manage the mess of mail (paper) that a small business creates ”

OverallWe use ECM extensively to manage the mail that we get running several small consulting and software resale companies. Before ECM getting all of the right paperwork to the right place was a pain. After moving online can now manage our mail from wherever we are. Unlike 'virtual office' packages that we've looked at ECM is focused on one thing: mail. They do a pretty darn good job of it too. No worrying about missing letters, you get simple controls to delete the junk mail and fast scanning on the important stuff. Even when we've had problems customer support is great. We've learned some limitations (don't get a laptop shipped to your ECM address if you need them to forward it on via next day shipment, lithium ion shipping rules apply to them as well) but even when we ran into them it was easy to get ahold of support and they did the best they could to sort the problem quickly and efficiently. Good people, great product. Best solution out there for small companies looking to unburden themselves of paper mail.
ProsIt is easy to use and has lots of control. Build mail routing rules, scanning rules, setup check deposit, etc.
ConsThe platform is a little older, not as many modern design elements, but it gets the job done and the functionality is great, and on some level I don't need every site I use to look like Facebook.
Source: Capterra
April 27, 2017
Thomas N.
CEO
Media Production, Self-employed
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
June 13, 2017

“I could not operate my business without it.”

OverallDon't have to waste time with stupid mail.
ProsThe fact that I don't have to handle mail. I can be out of the country for 6 months and still see all my mail. Every piece of mail I open is automatically scanned and digitally archived. I think snail mail is one of the most inefficient things on earth, so I'm glad that ECM exists to help me streamline that part of my life.
ConsAbout the software - sometimes it's a little slow to load, especially if I'm scrolling way way back through my mail. I wish there wasn't such a delay in the time it takes to get my mail (I use the Las Vegas PO box and I understand that once it is received there, it's shipped up to Oregon for sorting). Sometimes giving out my address is difficult. Some automated web forms don't have room or won't accept that "PMB 61891" part of the address. I wish there was a Nevada street address.
Source: Capterra
June 13, 2017
Barnaby Z.
President
Chemicals, Self-employed
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
April 27, 2017

“Don't Leave Home Without It!”

OverallHaving lived abroad now for going on 8 years, I just don't know where I'd be without the ECM tentacle to my life back in the States. They forward my favorite products that I can't get overseas and handle the occasional check deposit. Thanks ECM for turning problematic into 'simplematic' for this expat!
ProsUser friendly menu guided "step by step" system.
ConsNo longer allows me to deposit funds to my ECM account without customer service assistance. Also, shouldn't need customer service to arrange the occasional check deposit. More shipping method options would be nice, but not critical.
Source: Capterra
April 27, 2017
Noah G.
Principal
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
2/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Source: Capterra
May 1, 2017

“I have had multiple accounts over the years, and currently I am an administrator for three addresses”

ProsThe basic premise of the service has been met, which is important for the price point of ECM. I have seen ECM change over the past few years, and I am glad to see the pricing match the service level. There is no substitute for performance.
ConsI have access to multiple accounts for various clients as well as myself. Quickbooks Online provides a great method for a master account to manage multiple accounts, and it would be beneficial if there was such a functionality for ECM.
Source: Capterra
May 1, 2017
Kirill C.
Director
Research, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
May 4, 2017

“My business 110% depends on ECM”

OverallIt just works, as promised and as advertised, and stays in business helping me to stay in business.
ProsYou can have several offices close to your customers, so they could easily identify with you and contact you locally. The check deposit service is great. Customer service with the real world "can-do" attitude.
ConsSometimes things go wrong with them, but very very rarely. Prices slowly rise over the years, but the service does not deteriorates. You will not be disappointed.
Source: Capterra
May 4, 2017