Who Uses This Software?

Small to Medium to large Enterprise businesses.


Average Ratings

113 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
    See pricing details
  • Pricing Details
    Starting at just $10 per month.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Textedly
  • www.textedly.com/
  • Founded 2015
  • United States

About Textedly

SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS Text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $20 per month.


Textedly Features

  • Analytics
  • Contact Management
  • Coupons
  • Keywords
  • Mass Texting
  • MMS
  • Polls / Voting
  • Scheduling
  • Shortcodes
  • Subscriber Management
  • Text-to-Win

Textedly Reviews Recently Reviewed!


This texting app is extremely straightforward. You can easily text a lot of people at once.

Apr 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how simple it is to work with. This is a very easy system to learn, and customer service is exceptional.

Cons: If I accidentally unsubscribe someone I can't put them in again. I need to have the person subscribe, which they might not do. I am trying to reach kids for college, so they may just ignore the prompt to resubscribe.

Overall: I can easily text people without being kicked off.

Easy, great, no issues. Love it!

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's quick and simple to use. Uploading lists takes little time and it's straight-forward on sending out messages.

Cons: I think charging in 2-3 keyword increments is a little much. Ideally, getting 5 keywords for about what we pay now would be ideal. It's hard for a small business to only use 2 keywords. Just a thought!

Textedly has given me everything I need to keep my audience informed. Great experience.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Biggest pro is affordability. Cost based upon communication need is a no brainer. Textedly is very user friendly. They also offer analysis of texts sent feedback received. The ability to add graphics to text is great as well. A lot of great opportunities for increased outreach through this service.

Cons: I have used this product for almost a year now. At this time, I have not experienced any negative features of textedly.

Overall: I am able to communicate with those that express interest in my organization. I keep parents and students informed on upcoming events and such, all in one easy to use platform.

Love this software! Very easy to use!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: How easy it is to use and how I can schedule texts to be sent at a later date. I regularly use this for sending reminder appointment texts in my spa, so I really love this feature. I also love the notifications feature when customers reply back to my texts. I have it set up to email as well as pop up notifications.

Cons: The only thing that I have found is that I would like to see the subscribers in alphabetical order. However, they are in order when you create a new message and add a subscriber. It also may be user error on my part as to why I'm not seeing it like that.

Overall: Saving time on calling clients for their spa appointments. I just set up a reminder text to be sent when they schedule their appt and never have to worry about it again.

It's simple to use & a good value for the cost!

Apr 06, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Pros: Multiple keywords
Easy for my customers to sign up
Easy to remember #
Ability to schedule texts
Affordable

Cons: Multiple tabs which are not the most user friendly to which one you need to click to accomplish what you're trying to do.

Great Service! Thank you!!

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is very user friendly! The service is very reasonably priced. I compared a number of services and Textedly came out on top!

Cons: So far I really have not found any thing I do not like. Maybe the only con would be trying to find out how to delete messages I have received.

Overall: Another option to keep customers coming to my car wash!

Looked all over for a product like this that was affordable.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: And I found it. Textedly is a super useful software that is affordable to businesses of any size. I really love that we can have complete control of our text software. It's pretty incredible.

Cons: Honestly, I have little to say that is negative. They seem to have thought about everything. Not sure how new they are, but they have really hit the ground running.

Amazing value and easy to use!

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to navigate and use. I use this software on a daily basis and love that I can schedule texts ahead of time. I also love that I can see how the text will look in preview mode.

Easiest of Use

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use and price. Many other text apps are much more expensive and much more tedious to use. This one is cheap and very simple to use, even for someone not so tech savvy. I love it!

Cons: Nothing thus far. My fav I've used over the last four years. I will continue to use. Thankful for texedly. Also recommending other realtors to use for their biz.

Textedly is one of the best Text Messaging Co that we tested and used for our projects in RE.

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: 1. High level of deliverability 2. Ability to communicate & track the process with many clients at the same time 3. Cost per text 4. Ability to send pictures and links 5. Simplicity to use

Cons: It would help if you can have more keywords for the same monthly rate. We need to track different groups on our list and it will help if it is possible to use different keywords without paying extra. You will attract more clients with this flexibility. All the rest works great! Thank you!

Easy to use. We use it for employee notifications.

Mar 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to group individuals and speed of the communication. Tech support is very responsive and can usually get the situation resolved by chat.

Cons: Unused texts don't carry over and there isn't an app-based interface. Would like the ability to delete users

Capterra-loader

Textedly always delivers what they say they will deliver. Love that. Been using for a few months!

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Super super easy to use. Quick and user friendly! From the first time I logged in with the site, everything was easy to find. Great design.

Cons: There isn't much I don't like about the software. It would be neat if they made an app for this software. Would save a minute or two going online.

Overall: Quick texting to complete ministry.

Capterra-loader

Great, inexpensive solution!

Mar 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The price point is absolutely incredible, as is the customer service. You can IM a member of the support team from any screen and they are incredibly fast. We use the service to send inclement weather or emergency updates to our staff, and the templates make that incredibly quick and easy. The site itself is user friendly. You can import contacts manually or have employees text a keyword to the given number to enroll/opt-in. We are very pleased!

Cons: The only con I can think of is the lack of a mobile app. This would be very helpful in the event of a power outage. Currently the only option is to use the "mobile friendly" website.

Overall: Quick, easy way to reach all of our employees in the event of an emergency, unforeseen closure, or general announcement.

Lovely support team! Get Textedly. Your customers will LOVE it!

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This is the easiest thing I have ever done to reach my customers. I have had repeat business from millenials.

Cons: There are no cons to this software. I figured it out with the help of the support team. It required a bit of hand holding.

Overall: Business

Very dynamic texting solution for any business.

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to use. Remotely accessible through internet. Responsible results for text delivery. Scheduling feature is hats off.

Cons: Other than some minor issues like no sync with outlook might be annoying for some, it does what it is supposed to do very well.

Experience has been wonderful

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the ease of navigating the process of Texting and the ability to ad photos to the text.
The text arrive promptly after submitting them.

Cons: I would like it to be more customer friendly when you need to edit or enter a subscriber that has been deleted back into the process

The functionality of Textedly makes it one of the best programs on the market. Textedly is #1!

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Besides the fact that Textedly is an awesome tool, the one thing that I like most about Textedly is that I get to keep my unused text messages. Some months we're heavy users than the next month may not be as busy. The rollover text messages helps our organization in times when we are using more messages. I absolutely love the idea of sending photos and URL's with the text message. Sometimes the photo will grab a person's attention before the actual text. Overall, Textedly is an awesome product for the price. It may not be as fancy as some its competitors but Textedly gets RESULTS! And, that's what matters to use the most.

Cons: I would like to have more KEYWORDS. Perhaps, Textedly could offer a subscription for KEYWORDS. For example, purchase 10 keywords for X number of dollars. Although the option to purchase keywords is already available, I think having a option with a subscription fee would be an improvement.

Overall: With Textedly, I'm able to login, setup a text message distribution literally within five minutes. It's amazing how easy Textedly is to learn and executive. Great product!

Functional texting system, pretty easy to use

Mar 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It works. Easy to understand. Set up is easy. I can use it for scheduling daily texts. Reasonable price per month.

Cons: I'd like the software to work better for pre-scheduling daily texts. Uploading a file with data for each slot would be great. I don't like having to reset the date/time as I load 30 texts at a time.

Good.

Mar 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support

Pros: The software is easy and simple to use. I have received help from the technicians and they are friendly and fast.

Cons: The character limit on the text messages. I feel you should be able to at least have 300 characters per one text message

This experience has been a great one. Easy to use?

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of setting up keywords. Makes it very easy for me to communicate with customers. The message campaign to send later is a very nice function.

Cons: We need an App! It would be nice to not always need to use a browser. Other than that, it is very intuitive.

User friendly, easy and efficient

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the organization of subscribers with keywords. I also like how we have the option to attach a photo.

Overall: We get to reach our agents immediately instead of waiting for them to look at there email. They know when they receive a text message it's urgent or important. It makes sure people have no excuse of not knowing whats going on because they're getting it sent directly to their phone!

I love it!

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is very easy to use. I actually use this for two groups. One to announce live sales for Lularoe and I'm choir director at my church. I use Textedly to remind choir members of practice times and anything special they need to know.

Capterra-loader

Textedly has greatly increased our ability to communicate with our Field Staff!

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our staff working away from the office are able to receive news, reminders, and any other info without having to bringing out and logging into their laptops. A quick glance at the text message and they are updated in real time, and back to work on the job! I can send links, pictures, whatever is needed.

Cons: This software does not sync to my outlook, and so I must manually enter names and numbers. If it could sync, it would be always up to date without my reviewing it first.

Overall: Mass communication to my staff in the field.

Great customer service, called me very quickly to set up account and keyword and answered all my ?s

Mar 11, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quickly able to create and send messages. Easily see my number of subscribers and activity. Can access anywhere with internet connection

Cons: Wish there was an option to have subscribers input their names. I only can see phone numbers of those who subscribe using my keyword

I love using Textedly to send quick updates to my customers!

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, and I love that we can schedule alerts to go out at a later time if needed. The messages go out immediately and are received by all my subscribers.

Cons: I wish there were an actual app to use to send out alerts instead of using the mobile browser. I have way too many browser tabs open all the time, an app would be great!

Textedly has been user friendly and very easy to set up.

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love how easy it has been to set up my account and get our customers set up to receive their updates from us.

Cons: There is no where for our customers to input their names when they opt in for our alerts. I know I can do it manually, but I have no idea who they are. ;)

Overall: We've been able to more effectively communicate with our customers.

It was incredible. They delivered on their promises and it was easy to use.

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The reliability of the messages going out on time. Never once did I worry if the message would go out or not.

Cons: If I need to edit a message, it resets the time it was originally planned to go out. (not a big deal to deal with)

Outstanding

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very user friendly. Don't have to be a techie at all. Very simple. Was able to land a new referral the first time I sent out a broadcast text. Using an industry specific keyword has landed me many leads.

Cons: Not being able to change a Keyword. Other than that it rocks. Highly recommend. Company is very quick to answer any and all questions.

Overall: LEADS!!

Great service!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is so easy and simple to use. I would recommend this to any business partners to use for great communication and effective marketing.

Cons: Probably the only thing that comes to mind is that sending a message with a picture counts as 3 messages sent.

I am able to messages out quickly and efficiently.

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to use and it is a reliable means to get the word out when time is of the essence.

Overall: The ability to send important messages to the people of Pinckneyville.

Simple, exactly what we were looking for.

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Uploading several phone numbers in one motion saves a ton of time. I also like the phone preview of what my text will look like.

Cons: I don't find the UI intuitive. I feel like I still have to hunt around for what I'm looking for a lot of the time.

Overall: Ease of use. Quick.

The Best Value out there for Mass Texts to Clients

Feb 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very easy to use. I have no issues with the software whatsoever. I need to do prepare something quickly and I the platform is quick and easy.

Fairly easy to use and priced reasonably.

Feb 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use, very simple to get started and once you are in things are easy to use. They are also releasing new updates to address some of the issues in the system.

Cons: Limited on features, sometimes it is hard to find when a new message came in. Would love to see an app or the ability to have text forwarded to a phone and the ability to reply the same way.

Exactly what I need for the price and capability.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, dashboard, navigation, cost. These are the key elements that work for me. The value is great for the money. Flexibility in the capability for my small business is great.

Overall: Value for the money, ease of navigation, reporting capabilities, and ability to apply to my business needs.

So easy to use!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great cost, so easy to use, great quality with great features and functionality. Wonderful Customer experience! Highly recommend!

Capterra-loader

it is one of the easiest and user friendly systems I have used

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is based on per message. I have used another company that does this and I love it and have been with them for years

Cons: the amount of text that can be used is only 160 ... i feel it should be more like 240 characters to be more functional... the picture uploaded on on a mobile device does not work

Overall: being able to market to my customers on a platform they use regularly

This is a great service in helping me to keep my clients informed about our events

Feb 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can upload previous own lists, I like the ability to send pictures. I can schedule post for the entire month, love that

Cons: I would have like to have an option added that would allow email notifications on new sign-ups or unsubscribes

Overall: The ability to reach my audience for our entertainment events. The current options fit nicely for me and my business.

Textedly is better than I could have imagined, very easy to setup and use from phone and computer.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I can be on the road and have to post an alert to those on list and can do it from my phone. Great help support. Those that are on the list are happy with being able to get notices and updates when certain ones on the list have an issue.

Overall: Ease of access to send a text message.

From setup to launch, the fastest marketing tool I've ever used.

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: You really can't beat the price for the potential customer reach. And as you add users, the cost per engagement only gets better.

Cons: I'd would like to be able to "copy" or "replicate" a previously sent text but aside from that, I love it.

I feel blessed I found Textedly, Their service is outstanding

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Of course I like the cost, but even a fair price loses it's appeal with poor service, however Textedly not only provides the low cost we all want, but they back it up with the most excellent service possible. Over the years I have used many companies to help me with my business, but so far Textedly has proven the best, and not by a little bit, but they are huge distance ahead of the 2nd place service.

Overall: The number #1 benefit is their excellent service, always there to help me, and their product is so close to the being number one it was hard to choose between the two.

Best way to promote business sales

Feb 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When I first started using this system I was very skeptical because I wasn't sure it would be easy for my customers to receive messages and sign up. However it has been really great and people have enjoy receiving the messages and knowing how to make purchases from us.

Cons: I do not like it when my customers are not allowed to sign up for the text messaging because they have a signature line on their phone.

Overall: My customers are able to see where we are located and how to make purchases easier.

I was skeptical about the ease of use; alas, the skepticism is unfounded

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How easy it was to sign up and start using. I am far from being a technology guru; but, Textedly may it very easy to onboard and get to work.

Overall: Avery simple method of using text messaging for marketing purposes

The transition from Five Stars was VERY easy, and our text message look more professional as well.

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: My staff likes that it is very easy to use. I like the detailed reporting that is gives and professionalism.

Overall: Exposure

Great

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Their customer support has be great and their pricing model is the best that I have been able to find on the internet.

Overall: The software delivers as promised and is extremely easy to use and well as the landing page gives you all the information you need to get going.

My experience with Textedly has been all positive. We love this system.

Dec 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The thing that I like most is how easy it is to create and send messages. Most our message are created and sent in less than two minutes.

Overall: I don't have any complaints about this system; it is very easy to use. Our office staff was able to begin using it after only 20 minutes of training.

Excellent SMS services

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Seamless onboard experience for subscribers, simple interface for marketers, and excellent customer service.

Cons: We had difficulty uploading a list of over 100 subscribers, but the customer service team was able to quickly upload it for us.

Overall: Promotions at the fingertips of our customers, instantly.

Awesome

Dec 19, 2017
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's perfect for our business, An excellent way to advertise. A great way to bring our customers to our business when we need them to be there.

Capterra-loader

We have had great success in using Textedly!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of filters and creating new messages! The ability to send test messages is very nice and so is scheduled messages!

Cons: I wish there were better reporting features and demographics. Some things are a little hard to find, maybe some menu features could be updated.

Have had a great experience with Textedly so far.

Dec 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: - Great value for the money
- Simple to use
- Easy to manually unsubscribe when needed
- Interface is intuitive

Cons: - Few issues uploading our .csv file into the system. Solved by saving .csv from OpenOffice instead of excel.

Wondeful!!

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use. No Contract!! Customer services is EXCELLENT!! Dedicated to offering the lowest prices in the Market.

I love Textedly! It has made It easy for me to reach mass amounts of people interested in my product

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease and convenience! They also recently updated the layout of their app which has made it so much easier to navigate on my phone. Also they have amazing customer service. Since day 1 I have been satisfied

Cons: My only con is I wish the cost of the increase of messages was just a shy cheaper. My subscribers have been growing rapidly which makes me come out of pocket more each month. But the pricing is still decent, I'm still here

Capterra-loader

Great

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I set up weekly reminders and some daily reminders for my youth basketball program, and the website makes it very easy to do this.

Cons: I wish there was a way for people to enter their name when subscribing so I know who that number belongs to as I have had several people respond to me, but I dont know who it is.

Capterra-loader

The software is easy to use. The response time on questions is within 24 hours.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about Textedly is it's effectiveness. The software does what it says it will do. I also like the fact that I can shorten the URL within the software. This is really a neat feature. Normally, I would have to go to Google URL shortener to shorten a URL but now I can do within the software.

Cons: I would like to have more keywords. The software does allow the user to purchase keywords but I would like to have a set number of keywords that I could use without having to make an additional purchase each time I want a keyboard.

Overall: One of the nice benefits of Textedly is that I am able to schedule messages. This is really an excellent feature in addition to the URL shortener, the ease-of-use, and the excellent customer service.

Best purchase I could have made for mass texting capabilities.

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything about the software is wonderful. Wouldn't consider any other product. After searching far and wide, I finally settled on Textedly and wouldn't ever go back.

Overall: This is such a simple and easy-to-use software that I can't imagine trying to create a texting list without it!

From the beginning on sign up, I've experienced great customer support.

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use. Not being a very techie person, I was having getting my leads from my email program into an Excel file, but James came to my rescue. Thanks James!!

Cons: Unless I'm missing something in the instructions, it would be nice if my welcome text message would be sent out after entering the lead information. The price of Textedly is superior to any other service out there.

Small business user with excellent results.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Incredibly easy to use. Reliable. Browser friendly. They have an excellent user panel that has everything in front of you. I have found communication with staff to be efficient and generally prompt. I think they have a good and useful product with all the bugs being worked out.

Overall: It allows my business to issue critical alerts to subscribers.

Great experience, easy to use and customer service help me when I need it

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to understand, fast and accurate when sending text messages, I ask the people at tech support to upload my subscribers list and they did it very fast too.

Overall: Great tool to stay in contact immediately with customers, the response that I get is in minutes, works better than email or any other software.

It's been a great tool for our business

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely user friendly, so far we've had 100% delivery rate, very well priced for small business that need less than 2000 messages per month.

Cons: We use this service for VIP guest list for a nightclub, we would like to be able to customize the message people get after sending a keywords more than one time. For example, if one of a person that has already subscribed to one your keywords texts your keyword again, the customer gets a message saying "You've already subscribed to this campaign" which is not suitable for us!

So easy to navigate through and use. Love it!

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the simplicity to use the program and the preview feature. Easy to manage the contacts in the group you are sending to.

Cons: it would be very beneficial to be able to track birthdays and anniversaries so special offers could be sent out for special days,

Overall: It is a great tool for keeping in touch with customers to offer special deals to them as well as keep them informed of events and new arrivals.

not good at all

Oct 23, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: STAY AWAY.......I set up a account with them , then they removed my ability to access my account again due to a credit card issue. I told them I give you another credit card but they never responded back. So they took my money and all the 200 messages I sent. Rude.

Vendor Response

by Textedly on November 02, 2017

As we clearly mentioned to you, your credit card was marked as fraud and stolen. We can not have you as a customer.

Capterra-loader

I do like this concept and I see the potential. Just need to start reaping the rewards from this.

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use. I haven't seen results from it so it's hard to say, but like I did say...it's easy to use...

Cons: It's not set up for a clear and easy mobile use. Hard to do from my phone so most times i don't post anything until i get to my laptop

Overall: I have not seen any real benefits from this. I can see where it is handy and useful...still trying to give it a chance to profit from it.

I love using Textedly, it has helped me expand my business and not get lost in my customers emails

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its super easy and straight forward to use. Whether I am on my laptop or mobile device, I know sending out text messages with Textedly will be a seamless process

Cons: I do not like that the software is a bit outdated. Emojis are not supported and there is no app .

Overall: More business which means more money!

Capterra-loader

Easy to use and best texting service that I found out there.

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good layout
Simple and easy to use
Nice features with sorting and sending to groups
Easy to track responses
Great for sending alerts to employees spread out across country

Cons: Certain boxes are locked once you set up your keyword
Adding a picture (header) counts as an extra two messages

Overall: Communication throughout the company greatly improved. Easy to alert employees about emergencies or important information.

Overall, great mass texting for small business use.

Oct 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The way I was able to customize my own keyword. Being able to send individual text messages from the web portal.

Cons: When on the mobile site, I believe you can add a phone number manually to your list. Some of my audience aren't that savvy to create a text so if you can made users manually, that would be cool.

Overall: Ability to connect with my customers quickly and easily.

great. fast friendly service, easy to use

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: very easy system to use compared to all the other text blasting software companies that are out there. A+++

Cons: nothing really. i wish it was a little cheaper to upgrade but besides that i love this system! best bang for the buck.

We have had a subscription for one month and have really enjoyed the ease of using it.

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that the dashboard is so easy to understand. I like that you can chat real time with experts. The customer service is really good. This entire system is really easy to use.

Cons: They should let customers know exactly what time their texts will be replenished for the month. I found out it was at midnight on the day they listed, whereas I had been thinking I would have my renewed texts on midnight the date listed. Basically felt misled by 24hours.

Overall: I get my messages out to the students! They respond best to texts.

Best business marketing decision ever!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Textedly makes it super-easy to send a message to one individual, a group of individuals, or my entire customer list! Hands down Textedly has helped me engage directly with my customers and has impacted customer conversion rates and increased sales! There are also great tools which shows which customers are engaged, and if a message failed to reach a customer it gives a reason why a message was undeliverable. Customer service has always been fantastic!

Cons: I would like access to add / edit / delete contacts by an easier method... but the way it is now is good and still works.

Overall: Increases customer engagement and sales!

Stop looking for companies that proclaim they will reach your customers, TEXTDLY will!!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Textdly Software is the easiest, but most sophisticated user friendly software that my company has ever used. But even if you did have a question or needed assistance, they are a click a way and will answer any questions immediately, truly remarkable! Best interface my company now has, thanks TEXTEDLY!

Cons: There is nothing I do not like about the software. Best Text messaging platform that exists, trust me, my company has tried many!

Overall: I can reach all of my customers hassle free without third party interference. This Software will now allow me to control when, how and what my customers will receive via text. I can also see progression on new signups etc. from all of my locations.

Streamlined and reliable

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The idea of it, reliability and simplicity. The software is an excellent idea for mass communication. It is reliable in which you know it works and people respond very well. It is extremely simple to use but it's simplicity is what makes it great.

Cons: Limited features, but I am sure as you acquire bigger packages, more features are available. BUT if it had an app, this would be out of this world! ;D

Overall: Ease and efficiency of communication with large groups of people. Easy to use and easy to get used to.

After much research, we chose Textedly and are more than satisfied!

Oct 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The price is the best out there, and the response of the support team is immediate. It's very easy to import your data and scheduling a text is so simple!

Cons: I'd like to have a Welcome template auto-fill when I add a new subscriber, rather than having to copy and paste from my templates.

Great text messaging platform

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, and it works! I really like how easy it is to setup and send messages. Adding existing customers is a breeze! I highly recommend that you check it out! The price is right ok point.

Overall: It allows me to connect with my customers.
It sends messages, gives you the delivery date, and logs the replies. I highly recommend it. You can't go wrong.

Awesome service!

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. Good price. Customer service has been very responsive when I had a question. Website is easy to navigate.

We enjoy using Textedly. The functionality is very user friendly.

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease and the ability to monitor the number of messages used. The tabs are very user friendly.

Cons: Several times when attempting to schedule the system will stall and need to try several times. Otherwise there isn't much we don't like about the system. We do wish the customer service had long hours of operation.

Easy to use, plus many upgrades offered.

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The many options for packages, you can customize whatever you want to fit exactly what your organization needs, plus you can make changes at anytime.

Cons: The limit to characters per message, we always have to upgrade to two messages which means we ultimately have to buy bigger packages.

I've very much enjoyed using Textedly, it's been a great help.

Aug 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the revenue it has helped generate, being able to contact almost all of our customer base at one time.

Cons: The minimum amount of characters should be at least 180 for a message to be sent, empty spaces should not be included.

Overall: Easy to use, helps generate more revenue, able to contact almost all of our customer base, overall really good program.

Textedly is great for the price

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's a cheap alternative to various other platform for small business or just the startup. I am glad that it meets my expectations.

Cons: Everything is great except you can't manually add new numbers by yourself . I am hoping that this feature will be added soon

Overall: Can enable mass Texting

Wonderful way to reach out to former customers

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Takes about five minutes to reach out to 600 clients and to get an immediate response from them. We are able to increase are weekly sales before the week even starts

Best I ever had.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have 200 employees all ower united states. Textedly help us to stay close in touch with them every day. Just write, klick send and all of them gets companies news, greatings, warnings etc. Just one month with Textedly and we already improved relationship with our employees.
Exxelent customer service. Best price I could find.

Easy to use, reasonably priced, available customer service.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use, ability to program a template, quick scheduling of outgoing messages, easy report to see number of subscribers

Cons: The inability to add phone numbers manually, inability to schedule repeating outgoing text messages. My only use for textedly is to send the same message at the same time every week. Would be nice to not have to think about it if there was a "repeating" feature as with email calendars.

Our experience with Textedly has been great. It is just about everything we were looking for!

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Affordability! That's huge. It's easy to use and easy to communicate back and forth with people as needed. This service has hugely increased our ability to reach everyone we need to reach and get the information we need to get out to them. Consequently, we have been able to increase the community/friendships in our church just by each person being better informed.

Cons: I haven't found a huge one that affects us yet. It would be nice to set up recurring automatic alerts.

Our experience with Textedly has been great. It is just about everything we were looking for!

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Affordability! That's huge. It's easy to use and easy to communicate back and forth with people as needed. This service has hugely increased our ability to reach everyone we need to reach and get the information we need to get out to them. Consequently, we have been able to increase the community/friendships in our church just by each person being better informed.

Cons: I haven't found a huge one that affects us yet. It would be nice to set up recurring automatic alerts.

Texedly keeps my business in front of my existing customers and allows me to add new ones

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and I am not tech savvy at all. Looks professional and only takes a second. I have a great deal of positive feedback from my customers. The customer service is very good and they get back to you in a timely fashion. I've had good results with customer returned. It generates a solid amount of business. I think texted Lee is a valuable asset and any small business would benefit from its use.

Excellent service, feature set, and price.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was easy to use and feature rich as well as reliable. Customer service was responsive and very helpful. We had no issues and loved the service. Loved the ability to schedule messages and they went out within seconds.

Cons: The only thing we would have liked is the ability to import csv contacts ourselves. However, textedly will do this for your for free! Just send them your file and in a short time they will import all your contacts included with your plan. Their staff is quick and very helpful and for those that are not great at spreadsheets, it is likely safer to have them do it anyways. We are csv junkies so we would have felt capable of doing any imports ourselves. So this is likely not a critical issue for most other businesses nor was it for us. Just a personal preference.

Overall: Enabled us to give out quick and important alerts and updates to our volunteers and even include images.

Good solid service at nice price

Jul 26, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The reliability is excellent. All who subscribe report receiving texts regularly. The replies get a notice right back to me in my email inbox.

Cons: Editing an existing subscriber is impossible. You have to delete and re-add. It's not intuitive that this is the case, either.

The system was very easy to learn, launch, and quickly integrate into my coaching practice.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's extremely easy to use and allows me to better support my clients, in real time, in a customized and personal way, with the timing savings and leverage automation brings. Plus the cost is excellent.

Cons: The fact that I can't directly respond to a text a client sends to my Textedly # without logging into the messaging system.

Overall: Added support to clients, more value delivered to clients, minimal time and effort on my part.

This has been an easy to use robust tool for my donut shop. The customer service has been great!

Jul 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is something you can learn and begin using in 5 minutes. The service is there if you want it too. I was up and going almost immediately. It's a great value for the cost compared to other services doing the exact same thing.

Cons: Doesn't integrate various platforms such as email or FB, Instagram. This isn't something I need now but it might be a good addition later.

Overall: Increased sales

Simple. Cheap. Reliable.

Jun 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Textedly is far cheaper than any other mass texting software we have used. On top of that, it uses material design and has live customer support. I am very impressed with their services and recommend them to anyone who needs a mass texting platform. Textedly is by FAR, the best mass texting platform we have tried.

Cons: I wish they had a mobile app (Android AND IOS) and SMS notifications for incoming messages. Also the ability to add subscribers without them having to send and an SMS to the short code.

So easy to use!

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I did a lot if research and this company were by far the cheapest. It's easy to use and the customer service has always been great! I highly recommend them!

Cons: I do wish when people subscribed it would add them by name not just number. Other than that it's perfect.

Good pricing for a no-frills texting service. Responsive customer service.

Jun 08, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Pricing is quite good. The administrative back-end is intuitive, and the set-up steps are easy to follow. Good match for smaller businesses setting up this type of service for the first time.

Cons: Unable to export subscribers. The current workaround suggested by Textedly is to copy and paste out of the admin listing of subscribers. Not a good solution. Importing/exporting is a basic function with any database-driven service. Unpleasantly surprised that this function is absent. Importing a current subscriber list is a bit unusual. You send your Excel file via email with your keyword as the subject line. Would prefer to handle everything in the admin back-end. Also can't import subscriber join dates, even though that field does exist in the Textedly database. The Textedly suggested workaround is to put the join dates in a different field, such as the email field. Another area that needs attention. In short, I like Textedly for the pricing and general ease of use. But if your business has an existing subscriber base, and you're looking for a new vendor, beware of a few significant issues with importing/exporting. One can hope that Textedly takes note and promptly addresses these issues.

Overall: We're still trying to decide if there's enough value with this vendor to counter the issues with importing/exporting subscribers. We're currently with another SMS vendor that has more features (many that we don't use). We're looking for pricing in the range offered by Textedly, but the import/export functions are so basic and so critical to what we do.

I've only just started to use Textedly but thus far it seems excellent........

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, pricing, UI, memorable short code, ease of setup, free trial, message templates, chicks dig it.

Cons: - You don't seem to be able to block or limit someone from texting the short code after they have opted in.
- I'd like to be able to customize the dashboard view to show what I want it to show/ what's relevant to our usage.

Great value for the money. Very easy to use!

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The convenience of reaching hundreds of customers with a few clicks. It's very easy to create a message. I also like that I can schedule my text messages. Very convenient!

Cons: The fact that I can't upload my original list for each keyword. The original uploads were done very quickly by Textedly; however, I would like to be able to create new subscribers groups and upload the list on my own.

Overall: Reaching different categories of customers based on relevant keywords

The team is very helpful

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The upload of a phone number list to set up the text blast instead of having to input one at a time.

Cons: If I can upload the phone list myself not to have to email it out and have the company upload so I can save time.

I'm very pleased with our experience with Textedly! Great service, value and super easy to use!

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Textedly is super easy to use - even technology challenged people like myself can use it without trouble. I've already seen so many positives come from within our company since we've started using Textedly!

Cons: It would be nice to have a place to look to see exactly what texts I've got scheduled to go out, and when.

Overall: It takes just as long to reach out to 1000 customers as it does to reach out to just 1. It's a great tool to be able to touch base with an occasional customer about openings in our schedule, as well as offer a discount for a customer who hasn't used us in many years, to have them give us a try again. This is such a huge time saver for us! And the price is fantastic!

The most important feature doesn't work

Apr 23, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: When I purchase something (demo or otherwise) for possible consideration, I simply want it to work, even in demo mode. Went through the process of signing on and spent most of the evening trying to figure out how to upload a simple contact(s) list. No button to do that anywhere. I would like to purchase a sms marketing plan that allows me to upload an already established list and simply will not start from scratch. EXtexting, (not happy with them, but at least they allow you to upload a list. Bottom line, when I want something online I want it to work with ease and no headaches. My search continues fro a company that I can do business with

Cons: When I purchase something (demo or otherwise) for possible consideration, I simply want it to work, even in demo mode. Went through the process of signing on and spent most of the evening trying to figure out how to upload a simple contact(s) list. No button to do that anywhere. I would like to purchase a sms marketing plan that allows me to upload an already established list and simply will not start from scratch. EXtexting, (not happy with them, but at least they allow you to upload a list. Bottom line, when I want something online I want it to work with ease and no headaches. My search continues fro a company that I can do business with

Great SMS Service!

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I recently switched to Textedly and they are fantastic. User friendly website and great customer service.

Textedly Review

Apr 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a newby to this form of advertisement, it was difficult to choose which company to use for our texting. Textedly's price was so great, it was worth a shot. And they have not disappointed. Very helpful customer service, and simple, easy to use format. They have made our company's texting easy!

Textedly - great product, fantastic customer service

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, extensive features, fantastic customer support.

Cons: Some features weren't self-service, although they were quickly and easily provided by customer service.

Overall: We needed to deliver a mass communications on very short notice and the Textedly product met our technical requirements, but it was the fantastic customer support that really made it a big win for us. My only minor complaint is that we couldn't self-service the initial data upload, but their customer service more than made up for it.

Super Marketing Tool

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Textedly is amazingly easy to set up, use and understand. My clients love the updates Textedly allows me to provide. The cost is minimal and the return is phenomenal!

Great Company, Great Price, Easy to Use!

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use for anyone whether they are tech "savvy" or not. The price is very fair and I like that there are different options for plans to fit anyone's needs or budget.

Cons: I wish there was a way to auto merge names when mass texting to make mass texts more personal. I also wish there were ways to create groups without having to have additional keywords.

Overall: Textedly software has been a great asset for our company. What I love most about it is how easy it is to use and you really can't beat the price! The customer service has been top notch and very quick to respond with any questions I have had. I would highly recommend to any company looking for an effective way to grow and build customer relations.

Great for Nonprofits

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Multimedia messages are easy to create, and the URL shortener is incredibly useful. Customer service is timely and helpful.

Cons: Information on when our monthly plan renews was unclear, but our customer service rep cleared it up for us.

Overall: We're a Chicago nonprofit that focuses on college-access and workforce development for underserved youths. Textedly has helped us reach our prospective students - ages 16-18 - via text messaging, and it's really improved our communications.