Who Uses This Software?

Small to Medium to large Enterprise businesses.


Average Ratings

140 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
    See pricing details
  • Pricing Details
    Starting at just $10 per month.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Textedly
  • www.textedly.com/
  • Founded 2015
  • United States

About Textedly

SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS Text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $20 per month.


Textedly Features

  • Analytics
  • Contact Management
  • Coupons
  • Keywords
  • Mass Texting
  • MMS
  • Polls / Voting
  • Scheduling
  • Shortcodes
  • Subscriber Management
  • Text-to-Win

Textedly Reviews Recently Reviewed!


My experience with Textedly has been awesome! I am getting my money's worth, and it is user friendly

Jun 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: It is user friendly for those who are not tech savvy! I have easy and prompt access to customer support. And my subscribers get quick responses! I also love that so can response to subscribers as well !

Cons: I wish my unused messages could roll over into a new month. I think this should be considered. In addition, I should be able to receive email notifications when new subscribers sign up, but overall this platform is AWESOME!

Great text platform

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Easy to use, great user experience, free trial is super helpful, works as it should, I'll be recommending to others

Cons: Sometimes the scheduling feature doesn't work perfectly and sends a text message too soon. Other than that good.

No complaints! Easy to reach for customer service, if needed. Very user friendly

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The use of multiple keywords is definitely a plus. We were able to centralize our communication because of the keywords. Previously, we used multiple texting services

Cons: The inability to change a keyword is a con for us. We used keywords for temporary uses and we are stuck with them, even if we will never use them again. This was not something we were clear on in advance

Tutorials are helpful to get you started. I found this texting service easy and scheduling is easy.

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Scheduling messages for future times is great! I also like linking it to my email to receive any response.

Cons: Adding a photo does add 2 additional messages so being 1 Message- it counts as 3. This can be deceiving to people.

Overall: Time management is critical to a small business owner so this software is quite helpful.

Used Trial to get a feel and had access to support staff to assist me in understanding how program w

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, information that is available to show your results in real time. I appreciate the value that the platform provides with multiple keywords.

Cons: I have had "zero" problems with this program and cannot say anything negative about the platform. OK, maybe the response time to the online chat could be faster.

Overall: real time results, ease of use, great online and live support

User Friendly

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Textedly is very easy to use. After I spoke with support team who gave me a tutorial, I was able to train my front desk staff with ease.

Overall: We're now able to communicate with all of our patients without making a phone call

its is very easy to use.

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its very easy to use. i can send a text to 750 members at once. They can respond if need be.
They can text out of future messages if they want.

Cons: I can only end the groups i have. Some times i just want to send a text to a committee. Only can use 306 characters

Super customizable

May 17, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. All over the network. Very fast and responsive. It provides any feature needed and fits various businesses.

Cons: The only frustrating part of this was synchronizations between the actual service and email client. Other than that it was good.

We needed a solution that would help advertise our events to our organization.

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The GUI/Dashboard is so easy to use. Everything is organized logically, you don't have to search and search for something that you can't find. Everything you need is right at your fingertips.

Cons: I don't like how each message has a 160 character limit. You can expand that to 306 characters, but that will take two of your allotted messages.

Affordable way to market your business

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Super easy to use and very user friendly! As a great plus, the customer service is very helpful as well!

Cons: This software is absolutely amazing; there is nothing to dislike about it. It has a lot of functionality!

Capterra-loader

Easy to setup and their customer support is fantastic!

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The company is great to work with. The staff reached out to explain the process and help me get everything setup quickly. It's easy to export the data and run campaigns.

Cons: Having only used the service for less than six months, I have not encountered a negative to report. I will continue to monitor.

This is a life saver application for the business development I am leading.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast, quick distribution and results. Easy usage. Great tutorial for getting subscribers. Customer service is perfect and engaged in getting the best results for my projects.

Cons: Not quite sure how to use the adworks to be the best of my opportunity. Getting my lists to upload was a time-consuming challenge. I suggest a co-tutorial for the first upload of any subscription list.

Very easy to use and works very well

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use is great. I really didn't have to train my staff, just added them as a user and they were able to use it without much help.

Cons: The character count of 160 limitation just because it doesn't take long to get to 160 before you have to use your extra texts.

Overall: Another way to communicate with residents.

Excellent and affordable

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it doesn't cost an arm and leg to be able to provide text alerts! I like how easy it is to use and well as the ability to set up future messages

Cons: That you don't have your own personal seven digit text number! It gets confusing if you have multiple friend that you have shared Textedly with.

A great interface with a user centered functionality

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Recommended!! if you are looking for an effective an on-time solution for you message marketing campaigns.

Pros: We are always on the move so we need something which can be easily accessible and flexible. Textedly suits best for instant messaging. It gives us feasibility to send a proper format message so that our customer/clients gets the whole knowledge in a single message, thanks to Textedly. Along with mass messaging, we can schedule it as well for later days. Apart from all other functionality, Textedly has a great customer support, which adds more value to customer experience.

Cons: Satisfied with all the aspects, and so simple to operate, for the cons, there is nothing much but they can always bring something new, which solves the pain issues of email marketing, can have more options in "Filter". Other than that, Great Work Textedly Team!

Capterra-loader

Textedly is there when I need it.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Always fast, accurate, and dependable. Whenever I need to get information out, I simply use the software.

Cons: There is nothing I dislike about Textedly! Textedly is easy to use at the office, at my home, or when I am traveling.

Super Easy to use

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is so easy to use and they have amazing customer service so that in itself makes it worth the use

Cons: You can't roll over your unused texts and it's hard to feel organized when you can't deleted or move the texts you receive

Easy to use. Superior functionality.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Amazing support, phenomenal customer service, tremendous functionality ( in other words, the system has an unbelievable amount of functions ), excellent for a small business as well as a large business. Priced really fairly.

Cons: I can not think of any cons. In my past, I sold text messaging software. What I sold cost more and has less functionality.

Capterra-loader

I would recommend Textedly to any company looking to add mass text messaging to their agenda.

May 04, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lets face it, people check their phones more often then their emails and this software has allowed us to stay up to date with current methods of marketing.

Cons: There is definitely a learning curve to using this software. At first we didn't know what to do but the customer service team helped us a lot. Great company to work with overall.

Overall: We get to stay up to date with marketing methods and reach all of our customer basis right on their cell phones. I definitely believe this gives us additional business.

After trying multiple texting apps and programs, Textedly was the only company that met our needs!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything. Easy to use. Fast delivery and great customer support. We can now communicate with our members in seconds. :)

Cons: There's nothing I've been able to find negative about the program. However, if I could make one request, it would be the ability to personalize each text with the subscribers name.

Overall: Easy quick communication tool.

Good support team and Easy-to-Use platform!

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: While set up is probably the most difficult thing about this software, it also taught me how the system works so that once my contacts were imported into the keywords and groups, everything else was a breeze. In fact it was so easy I at first was concerned I was doing something wrong LOL. But there are enough options that I am able to target my exact group of clients with specific keywords about their needs.

Cons: Just like any new software or platform one purchases, it takes a couple of days of study to grasp how the system works and how the numerous options to send messages are completed. It is not difficult to learn. Almost anyone with experienced with email marketing will easily catch on.

Capterra-loader

Great Value, Service, and it works!

May 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple interface. Clear display of primary data. Return of incoming text messages allows query of end users for voting, and/or data collection.
I'm using the service to target multiple groups of current members in our American Legion Post. In the post, we have Regular, Auxiliary, Riders and Sons that are involved in unique/different aspects of service to the community. Additionally we have a large group of regular Bingo attendees. Outreach to these members let's keeps them informed of updates in a simple to manage method.

Cons: Restrictive filtering needs work to allow finer detail of targeted subscribers. System allows filtering for simple text only, no 'or', 'and' or 'not' statements.

Overall: Time saving

Great software even better tech support!

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has been a pure joy to work with your company. The software is very easy to use and downloading the cell number was not a problem.

Cons: There is nothing bad I can say about the software. I wish I could but both I and my admin have had no problems.

Outstanding mass texting app

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's easy to schedule text messages to my employees and non-profit board members if something unexpected happens in the middle of an event or session.

Cons: I had one minor problem with a text not being received, but I think it was due to the person's carrier.

Capterra-loader

So happy with Textedly

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use is what I love the best. I have too much to do to learn something else. Textedly, I was able to figure out how to use it on my own. I still took a webinar and learned even more simply things that made my experience better.

Cons: Hmm, if you can call this a con, I thought it was free if you stayed on the minimum plan but that was only because I misread the info on intro 14 day free special. However, the plan is a great bargain.

Easy & Efficient

Apr 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Quick way to reach my clients about sales. It's super easy to use as well. User friendly.
Easy for clients to sign up

Cons: The number of character limitations. When new client subscribers text in there is no way for them to put their name w their number.

This is a super effective software!!

Apr 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to manage and people open most of the texts which obviously helps our business! I'd recommend this to anyone

Cons: There's no app for it, so it is hard to use on your cell phone.

This texting app is extremely straightforward. You can easily text a lot of people at once.

Apr 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how simple it is to work with. This is a very easy system to learn, and customer service is exceptional.

Cons: If I accidentally unsubscribe someone I can't put them in again. I need to have the person subscribe, which they might not do. I am trying to reach kids for college, so they may just ignore the prompt to resubscribe.

Overall: I can easily text people without being kicked off.

Easy, great, no issues. Love it!

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's quick and simple to use. Uploading lists takes little time and it's straight-forward on sending out messages.

Cons: I think charging in 2-3 keyword increments is a little much. Ideally, getting 5 keywords for about what we pay now would be ideal. It's hard for a small business to only use 2 keywords. Just a thought!

Textedly has given me everything I need to keep my audience informed. Great experience.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Biggest pro is affordability. Cost based upon communication need is a no brainer. Textedly is very user friendly. They also offer analysis of texts sent feedback received. The ability to add graphics to text is great as well. A lot of great opportunities for increased outreach through this service.

Cons: I have used this product for almost a year now. At this time, I have not experienced any negative features of textedly.

Overall: I am able to communicate with those that express interest in my organization. I keep parents and students informed on upcoming events and such, all in one easy to use platform.

Love this software! Very easy to use!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use and how I can schedule texts to be sent at a later date. I regularly use this for sending reminder appointment texts in my spa, so I really love this feature. I also love the notifications feature when customers reply back to my texts. I have it set up to email as well as pop up notifications.

Cons: The only thing that I have found is that I would like to see the subscribers in alphabetical order. However, they are in order when you create a new message and add a subscriber. It also may be user error on my part as to why I'm not seeing it like that.

Overall: Saving time on calling clients for their spa appointments. I just set up a reminder text to be sent when they schedule their appt and never have to worry about it again.

It's simple to use & a good value for the cost!

Apr 06, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Multiple keywords
Easy for my customers to sign up
Easy to remember #
Ability to schedule texts
Affordable

Cons: Multiple tabs which are not the most user friendly to which one you need to click to accomplish what you're trying to do.

Great Service! Thank you!!

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user friendly! The service is very reasonably priced. I compared a number of services and Textedly came out on top!

Cons: So far I really have not found any thing I do not like. Maybe the only con would be trying to find out how to delete messages I have received.

Overall: Another option to keep customers coming to my car wash!

Looked all over for a product like this that was affordable.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: And I found it. Textedly is a super useful software that is affordable to businesses of any size. I really love that we can have complete control of our text software. It's pretty incredible.

Cons: Honestly, I have little to say that is negative. They seem to have thought about everything. Not sure how new they are, but they have really hit the ground running.

Amazing value and easy to use!

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to navigate and use. I use this software on a daily basis and love that I can schedule texts ahead of time. I also love that I can see how the text will look in preview mode.

Easiest of Use

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and price. Many other text apps are much more expensive and much more tedious to use. This one is cheap and very simple to use, even for someone not so tech savvy. I love it!

Cons: Nothing thus far. My fav I've used over the last four years. I will continue to use. Thankful for texedly. Also recommending other realtors to use for their biz.

Textedly is one of the best Text Messaging Co that we tested and used for our projects in RE.

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: 1. High level of deliverability 2. Ability to communicate & track the process with many clients at the same time 3. Cost per text 4. Ability to send pictures and links 5. Simplicity to use

Cons: It would help if you can have more keywords for the same monthly rate. We need to track different groups on our list and it will help if it is possible to use different keywords without paying extra. You will attract more clients with this flexibility. All the rest works great! Thank you!

Easy to use. We use it for employee notifications.

Mar 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to group individuals and speed of the communication. Tech support is very responsive and can usually get the situation resolved by chat.

Cons: Unused texts don't carry over and there isn't an app-based interface. Would like the ability to delete users

Capterra-loader

Textedly always delivers what they say they will deliver. Love that. Been using for a few months!

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super super easy to use. Quick and user friendly! From the first time I logged in with the site, everything was easy to find. Great design.

Cons: There isn't much I don't like about the software. It would be neat if they made an app for this software. Would save a minute or two going online.

Overall: Quick texting to complete ministry.

Capterra-loader

Great, inexpensive solution!

Mar 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The price point is absolutely incredible, as is the customer service. You can IM a member of the support team from any screen and they are incredibly fast. We use the service to send inclement weather or emergency updates to our staff, and the templates make that incredibly quick and easy. The site itself is user friendly. You can import contacts manually or have employees text a keyword to the given number to enroll/opt-in. We are very pleased!

Cons: The only con I can think of is the lack of a mobile app. This would be very helpful in the event of a power outage. Currently the only option is to use the "mobile friendly" website.

Overall: Quick, easy way to reach all of our employees in the event of an emergency, unforeseen closure, or general announcement.

Lovely support team! Get Textedly. Your customers will LOVE it!

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the easiest thing I have ever done to reach my customers. I have had repeat business from millenials.

Cons: There are no cons to this software. I figured it out with the help of the support team. It required a bit of hand holding.

Overall: Business

Very dynamic texting solution for any business.

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Remotely accessible through internet. Responsible results for text delivery. Scheduling feature is hats off.

Cons: Other than some minor issues like no sync with outlook might be annoying for some, it does what it is supposed to do very well.

Experience has been wonderful

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the ease of navigating the process of Texting and the ability to ad photos to the text.
The text arrive promptly after submitting them.

Cons: I would like it to be more customer friendly when you need to edit or enter a subscriber that has been deleted back into the process

The functionality of Textedly makes it one of the best programs on the market. Textedly is #1!

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Besides the fact that Textedly is an awesome tool, the one thing that I like most about Textedly is that I get to keep my unused text messages. Some months we're heavy users than the next month may not be as busy. The rollover text messages helps our organization in times when we are using more messages. I absolutely love the idea of sending photos and URL's with the text message. Sometimes the photo will grab a person's attention before the actual text. Overall, Textedly is an awesome product for the price. It may not be as fancy as some its competitors but Textedly gets RESULTS! And, that's what matters to use the most.

Cons: I would like to have more KEYWORDS. Perhaps, Textedly could offer a subscription for KEYWORDS. For example, purchase 10 keywords for X number of dollars. Although the option to purchase keywords is already available, I think having a option with a subscription fee would be an improvement.

Overall: With Textedly, I'm able to login, setup a text message distribution literally within five minutes. It's amazing how easy Textedly is to learn and executive. Great product!

Functional texting system, pretty easy to use

Mar 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It works. Easy to understand. Set up is easy. I can use it for scheduling daily texts. Reasonable price per month.

Cons: I'd like the software to work better for pre-scheduling daily texts. Uploading a file with data for each slot would be great. I don't like having to reset the date/time as I load 30 texts at a time.

Good.

Mar 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support

Pros: The software is easy and simple to use. I have received help from the technicians and they are friendly and fast.

Cons: The character limit on the text messages. I feel you should be able to at least have 300 characters per one text message

This experience has been a great one. Easy to use?

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of setting up keywords. Makes it very easy for me to communicate with customers. The message campaign to send later is a very nice function.

Cons: We need an App! It would be nice to not always need to use a browser. Other than that, it is very intuitive.

User friendly, easy and efficient

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I like the organization of subscribers with keywords. I also like how we have the option to attach a photo.

Overall: We get to reach our agents immediately instead of waiting for them to look at there email. They know when they receive a text message it's urgent or important. It makes sure people have no excuse of not knowing whats going on because they're getting it sent directly to their phone!

I love it!

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is very easy to use. I actually use this for two groups. One to announce live sales for Lularoe and I'm choir director at my church. I use Textedly to remind choir members of practice times and anything special they need to know.

Capterra-loader

Textedly has greatly increased our ability to communicate with our Field Staff!

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Our staff working away from the office are able to receive news, reminders, and any other info without having to bringing out and logging into their laptops. A quick glance at the text message and they are updated in real time, and back to work on the job! I can send links, pictures, whatever is needed.

Cons: This software does not sync to my outlook, and so I must manually enter names and numbers. If it could sync, it would be always up to date without my reviewing it first.

Overall: Mass communication to my staff in the field.

Great customer service, called me very quickly to set up account and keyword and answered all my ?s

Mar 11, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Quickly able to create and send messages. Easily see my number of subscribers and activity. Can access anywhere with internet connection

Cons: Wish there was an option to have subscribers input their names. I only can see phone numbers of those who subscribe using my keyword

I love using Textedly to send quick updates to my customers!

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy to use, and I love that we can schedule alerts to go out at a later time if needed. The messages go out immediately and are received by all my subscribers.

Cons: I wish there were an actual app to use to send out alerts instead of using the mobile browser. I have way too many browser tabs open all the time, an app would be great!

Textedly has been user friendly and very easy to set up.

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love how easy it has been to set up my account and get our customers set up to receive their updates from us.

Cons: There is no where for our customers to input their names when they opt in for our alerts. I know I can do it manually, but I have no idea who they are. ;)

Overall: We've been able to more effectively communicate with our customers.

It was incredible. They delivered on their promises and it was easy to use.

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The reliability of the messages going out on time. Never once did I worry if the message would go out or not.

Cons: If I need to edit a message, it resets the time it was originally planned to go out. (not a big deal to deal with)

Outstanding

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very user friendly. Don't have to be a techie at all. Very simple. Was able to land a new referral the first time I sent out a broadcast text. Using an industry specific keyword has landed me many leads.

Cons: Not being able to change a Keyword. Other than that it rocks. Highly recommend. Company is very quick to answer any and all questions.

Overall: LEADS!!

Great service!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is so easy and simple to use. I would recommend this to any business partners to use for great communication and effective marketing.

Cons: Probably the only thing that comes to mind is that sending a message with a picture counts as 3 messages sent.

I am able to messages out quickly and efficiently.

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The software is very easy to use and it is a reliable means to get the word out when time is of the essence.

Overall: The ability to send important messages to the people of Pinckneyville.

Simple, exactly what we were looking for.

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Uploading several phone numbers in one motion saves a ton of time. I also like the phone preview of what my text will look like.

Cons: I don't find the UI intuitive. I feel like I still have to hunt around for what I'm looking for a lot of the time.

Overall: Ease of use. Quick.

The Best Value out there for Mass Texts to Clients

Feb 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This software is very easy to use. I have no issues with the software whatsoever. I need to do prepare something quickly and I the platform is quick and easy.

Fairly easy to use and priced reasonably.

Feb 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use, very simple to get started and once you are in things are easy to use. They are also releasing new updates to address some of the issues in the system.

Cons: Limited on features, sometimes it is hard to find when a new message came in. Would love to see an app or the ability to have text forwarded to a phone and the ability to reply the same way.

Exactly what I need for the price and capability.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use, dashboard, navigation, cost. These are the key elements that work for me. The value is great for the money. Flexibility in the capability for my small business is great.

Overall: Value for the money, ease of navigation, reporting capabilities, and ability to apply to my business needs.

So easy to use!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great cost, so easy to use, great quality with great features and functionality. Wonderful Customer experience! Highly recommend!

Capterra-loader

it is one of the easiest and user friendly systems I have used

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is based on per message. I have used another company that does this and I love it and have been with them for years

Cons: the amount of text that can be used is only 160 ... i feel it should be more like 240 characters to be more functional... the picture uploaded on on a mobile device does not work

Overall: being able to market to my customers on a platform they use regularly

This is a great service in helping me to keep my clients informed about our events

Feb 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can upload previous own lists, I like the ability to send pictures. I can schedule post for the entire month, love that

Cons: I would have like to have an option added that would allow email notifications on new sign-ups or unsubscribes

Overall: The ability to reach my audience for our entertainment events. The current options fit nicely for me and my business.

Textedly is better than I could have imagined, very easy to setup and use from phone and computer.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I can be on the road and have to post an alert to those on list and can do it from my phone. Great help support. Those that are on the list are happy with being able to get notices and updates when certain ones on the list have an issue.

Overall: Ease of access to send a text message.

From setup to launch, the fastest marketing tool I've ever used.

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: You really can't beat the price for the potential customer reach. And as you add users, the cost per engagement only gets better.

Cons: I'd would like to be able to "copy" or "replicate" a previously sent text but aside from that, I love it.

I feel blessed I found Textedly, Their service is outstanding

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Of course I like the cost, but even a fair price loses it's appeal with poor service, however Textedly not only provides the low cost we all want, but they back it up with the most excellent service possible. Over the years I have used many companies to help me with my business, but so far Textedly has proven the best, and not by a little bit, but they are huge distance ahead of the 2nd place service.

Overall: The number #1 benefit is their excellent service, always there to help me, and their product is so close to the being number one it was hard to choose between the two.

Best way to promote business sales

Feb 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When I first started using this system I was very skeptical because I wasn't sure it would be easy for my customers to receive messages and sign up. However it has been really great and people have enjoy receiving the messages and knowing how to make purchases from us.

Cons: I do not like it when my customers are not allowed to sign up for the text messaging because they have a signature line on their phone.

Overall: My customers are able to see where we are located and how to make purchases easier.

I was skeptical about the ease of use; alas, the skepticism is unfounded

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: How easy it was to sign up and start using. I am far from being a technology guru; but, Textedly may it very easy to onboard and get to work.

Overall: Avery simple method of using text messaging for marketing purposes

The transition from Five Stars was VERY easy, and our text message look more professional as well.

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My staff likes that it is very easy to use. I like the detailed reporting that is gives and professionalism.

Overall: Exposure

Great

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Their customer support has be great and their pricing model is the best that I have been able to find on the internet.

Overall: The software delivers as promised and is extremely easy to use and well as the landing page gives you all the information you need to get going.

My experience with Textedly has been all positive. We love this system.

Dec 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The thing that I like most is how easy it is to create and send messages. Most our message are created and sent in less than two minutes.

Overall: I don't have any complaints about this system; it is very easy to use. Our office staff was able to begin using it after only 20 minutes of training.

Excellent SMS services

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Seamless onboard experience for subscribers, simple interface for marketers, and excellent customer service.

Cons: We had difficulty uploading a list of over 100 subscribers, but the customer service team was able to quickly upload it for us.

Overall: Promotions at the fingertips of our customers, instantly.

Awesome

Dec 19, 2017
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's perfect for our business, An excellent way to advertise. A great way to bring our customers to our business when we need them to be there.

Capterra-loader

We have had great success in using Textedly!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of filters and creating new messages! The ability to send test messages is very nice and so is scheduled messages!

Cons: I wish there were better reporting features and demographics. Some things are a little hard to find, maybe some menu features could be updated.

Have had a great experience with Textedly so far.

Dec 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: - Great value for the money
- Simple to use
- Easy to manually unsubscribe when needed
- Interface is intuitive

Cons: - Few issues uploading our .csv file into the system. Solved by saving .csv from OpenOffice instead of excel.

Wondeful!!

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use. No Contract!! Customer services is EXCELLENT!! Dedicated to offering the lowest prices in the Market.

I love Textedly! It has made It easy for me to reach mass amounts of people interested in my product

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease and convenience! They also recently updated the layout of their app which has made it so much easier to navigate on my phone. Also they have amazing customer service. Since day 1 I have been satisfied

Cons: My only con is I wish the cost of the increase of messages was just a shy cheaper. My subscribers have been growing rapidly which makes me come out of pocket more each month. But the pricing is still decent, I'm still here

Capterra-loader

Great

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I set up weekly reminders and some daily reminders for my youth basketball program, and the website makes it very easy to do this.

Cons: I wish there was a way for people to enter their name when subscribing so I know who that number belongs to as I have had several people respond to me, but I dont know who it is.

Capterra-loader

The software is easy to use. The response time on questions is within 24 hours.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about Textedly is it's effectiveness. The software does what it says it will do. I also like the fact that I can shorten the URL within the software. This is really a neat feature. Normally, I would have to go to Google URL shortener to shorten a URL but now I can do within the software.

Cons: I would like to have more keywords. The software does allow the user to purchase keywords but I would like to have a set number of keywords that I could use without having to make an additional purchase each time I want a keyboard.

Overall: One of the nice benefits of Textedly is that I am able to schedule messages. This is really an excellent feature in addition to the URL shortener, the ease-of-use, and the excellent customer service.

Best purchase I could have made for mass texting capabilities.

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything about the software is wonderful. Wouldn't consider any other product. After searching far and wide, I finally settled on Textedly and wouldn't ever go back.

Overall: This is such a simple and easy-to-use software that I can't imagine trying to create a texting list without it!

From the beginning on sign up, I've experienced great customer support.

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use. Not being a very techie person, I was having getting my leads from my email program into an Excel file, but James came to my rescue. Thanks James!!

Cons: Unless I'm missing something in the instructions, it would be nice if my welcome text message would be sent out after entering the lead information. The price of Textedly is superior to any other service out there.

Small business user with excellent results.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Incredibly easy to use. Reliable. Browser friendly. They have an excellent user panel that has everything in front of you. I have found communication with staff to be efficient and generally prompt. I think they have a good and useful product with all the bugs being worked out.

Overall: It allows my business to issue critical alerts to subscribers.

Great experience, easy to use and customer service help me when I need it

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to understand, fast and accurate when sending text messages, I ask the people at tech support to upload my subscribers list and they did it very fast too.

Overall: Great tool to stay in contact immediately with customers, the response that I get is in minutes, works better than email or any other software.

It's been a great tool for our business

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Extremely user friendly, so far we've had 100% delivery rate, very well priced for small business that need less than 2000 messages per month.

Cons: We use this service for VIP guest list for a nightclub, we would like to be able to customize the message people get after sending a keywords more than one time. For example, if one of a person that has already subscribed to one your keywords texts your keyword again, the customer gets a message saying "You've already subscribed to this campaign" which is not suitable for us!

So easy to navigate through and use. Love it!

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love the simplicity to use the program and the preview feature. Easy to manage the contacts in the group you are sending to.

Cons: it would be very beneficial to be able to track birthdays and anniversaries so special offers could be sent out for special days,

Overall: It is a great tool for keeping in touch with customers to offer special deals to them as well as keep them informed of events and new arrivals.

not good at all

Oct 23, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: STAY AWAY.......I set up a account with them , then they removed my ability to access my account again due to a credit card issue. I told them I give you another credit card but they never responded back. So they took my money and all the 200 messages I sent. Rude.

Vendor Response

by Textedly on November 02, 2017

As we clearly mentioned to you, your credit card was marked as fraud and stolen. We can not have you as a customer.

Capterra-loader

I do like this concept and I see the potential. Just need to start reaping the rewards from this.

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. I haven't seen results from it so it's hard to say, but like I did say...it's easy to use...

Cons: It's not set up for a clear and easy mobile use. Hard to do from my phone so most times i don't post anything until i get to my laptop

Overall: I have not seen any real benefits from this. I can see where it is handy and useful...still trying to give it a chance to profit from it.

I love using Textedly, it has helped me expand my business and not get lost in my customers emails

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its super easy and straight forward to use. Whether I am on my laptop or mobile device, I know sending out text messages with Textedly will be a seamless process

Cons: I do not like that the software is a bit outdated. Emojis are not supported and there is no app .

Overall: More business which means more money!

Capterra-loader

Easy to use and best texting service that I found out there.

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Good layout
Simple and easy to use
Nice features with sorting and sending to groups
Easy to track responses
Great for sending alerts to employees spread out across country

Cons: Certain boxes are locked once you set up your keyword
Adding a picture (header) counts as an extra two messages

Overall: Communication throughout the company greatly improved. Easy to alert employees about emergencies or important information.

Overall, great mass texting for small business use.

Oct 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The way I was able to customize my own keyword. Being able to send individual text messages from the web portal.

Cons: When on the mobile site, I believe you can add a phone number manually to your list. Some of my audience aren't that savvy to create a text so if you can made users manually, that would be cool.

Overall: Ability to connect with my customers quickly and easily.

great. fast friendly service, easy to use

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: very easy system to use compared to all the other text blasting software companies that are out there. A+++

Cons: nothing really. i wish it was a little cheaper to upgrade but besides that i love this system! best bang for the buck.

We have had a subscription for one month and have really enjoyed the ease of using it.

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like that the dashboard is so easy to understand. I like that you can chat real time with experts. The customer service is really good. This entire system is really easy to use.

Cons: They should let customers know exactly what time their texts will be replenished for the month. I found out it was at midnight on the day they listed, whereas I had been thinking I would have my renewed texts on midnight the date listed. Basically felt misled by 24hours.

Overall: I get my messages out to the students! They respond best to texts.

Best business marketing decision ever!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Textedly makes it super-easy to send a message to one individual, a group of individuals, or my entire customer list! Hands down Textedly has helped me engage directly with my customers and has impacted customer conversion rates and increased sales! There are also great tools which shows which customers are engaged, and if a message failed to reach a customer it gives a reason why a message was undeliverable. Customer service has always been fantastic!

Cons: I would like access to add / edit / delete contacts by an easier method... but the way it is now is good and still works.

Overall: Increases customer engagement and sales!

Stop looking for companies that proclaim they will reach your customers, TEXTDLY will!!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Textdly Software is the easiest, but most sophisticated user friendly software that my company has ever used. But even if you did have a question or needed assistance, they are a click a way and will answer any questions immediately, truly remarkable! Best interface my company now has, thanks TEXTEDLY!

Cons: There is nothing I do not like about the software. Best Text messaging platform that exists, trust me, my company has tried many!

Overall: I can reach all of my customers hassle free without third party interference. This Software will now allow me to control when, how and what my customers will receive via text. I can also see progression on new signups etc. from all of my locations.

Streamlined and reliable

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The idea of it, reliability and simplicity. The software is an excellent idea for mass communication. It is reliable in which you know it works and people respond very well. It is extremely simple to use but it's simplicity is what makes it great.

Cons: Limited features, but I am sure as you acquire bigger packages, more features are available. BUT if it had an app, this would be out of this world! ;D

Overall: Ease and efficiency of communication with large groups of people. Easy to use and easy to get used to.

After much research, we chose Textedly and are more than satisfied!

Oct 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The price is the best out there, and the response of the support team is immediate. It's very easy to import your data and scheduling a text is so simple!

Cons: I'd like to have a Welcome template auto-fill when I add a new subscriber, rather than having to copy and paste from my templates.

Great text messaging platform

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy to use, and it works! I really like how easy it is to setup and send messages. Adding existing customers is a breeze! I highly recommend that you check it out! The price is right ok point.

Overall: It allows me to connect with my customers.
It sends messages, gives you the delivery date, and logs the replies. I highly recommend it. You can't go wrong.

Awesome service!

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. Good price. Customer service has been very responsive when I had a question. Website is easy to navigate.

We enjoy using Textedly. The functionality is very user friendly.

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease and the ability to monitor the number of messages used. The tabs are very user friendly.

Cons: Several times when attempting to schedule the system will stall and need to try several times. Otherwise there isn't much we don't like about the system. We do wish the customer service had long hours of operation.