# Page 11 | Textedly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is Textedly the right SMS Marketing solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150912/Textedly/reviews --- Textedly 4.5 (351) [View alternatives](https://www.capterra.com/p/150912/Textedly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of Textedly ## Showing most helpful reviews Showing 251-275 of 351 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Chad M. Head Aficionado Restaurants Used the software for: 6-12 months ### "Great Value, Great Support" January 30, 2017 5.0 Textedly is a very simple, easy to use platform that gets it done. The staff have all been very supportive. Review Source MF Marie F. President Political Organization Used the software for: Less than 6 months ### "Best value in texting" February 23, 2019 5.0 Textedly is really great when it comes to customer service. I have never had a company reach out to make sure you are comfortable with their software. Pros The ease of use, the ease in importing a database used from another program. Cons They do not have a mobile app available. Review Source RB Randy B. Pastor Religious Institutions Used the software for: 6-12 months ### "Church Use" January 22, 2019 5.0 It works great. Only had a issue one time when it took about five minutes for the text to send. Pros I like being able to send out messages concerning my church congregation. Cons It takes a while to get to the right place to send a new text on a iPhone. Review Source CC Cate C. Manager Used the software for: Less than 6 months ### "Easy to use, reasonably priced, available customer service. " August 8, 2017 5.0 Pros Ease of use, ability to program a template, quick scheduling of outgoing messages, easy report to see number of subscribers Cons The inability to add phone numbers manually, inability to schedule repeating outgoing text messages. My only use for textedly is to send the same message at the same time every week. Would be nice to not have to think about it if there was a "repeating" feature as with email calendars. Review Source VR Verified Reviewer Chief Operations Officer Hospital & Health Care Used the software for: Less than 6 months ### "Great platform!" September 24, 2018 5.0 Pros Easy to use, accessible service, and priced well. Big fan, thanks! Cons Nothing yet. You all have done a great job helping new clients enter, engage, and enhance their experience. Review Source EP Edie P. Super Star Director Used the software for: 6-12 months ### "Easy to use as affordable " July 14, 2018 4.0 Pros I can schedule messages for a specific time and day and date. Easy to use and create keywords for signup Cons That I can't resend messages that have already sent. I should be able to reselect and resent each message Review Source CS Caroline S. RN Esthetician Used the software for: 6-12 months ### "Texedly keeps my business in front of my existing customers and allows me to add new ones " August 3, 2017 5.0 Pros Easy to use and I am not tech savvy at all. Looks professional and only takes a second. I have a great deal of positive feedback from my customers. The customer service is very good and they get back to you in a timely fashion. I've had good results with customer returned. It generates a solid amount of business. I think texted Lee is a valuable asset and any small business would benefit from its use. Review Source MKG Mary Kathryn G. Administrative assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to use " October 15, 2019 5.0 Pros I love how easy it is to login and send your message out! A couple clicks and you have connected with people in a way that’s easy for you and easy for them. Cons It doesn’t automatically capture names with numbers Review Source AR Alejandro R. IT Director Logistics and Supply Chain Used the software for: Less than 6 months ### "Textedly gets the job done. Fast. Easy." July 27, 2018 5.0 Fast, efficient and easy communication with my driver fleet. Pros learning curve is minimal, even for non-technical personnel. Administration is a breeze. I can train a user in less than 15 minutes and have them sending messages right away. Cons there is little customization I can do to the webpage. i can't add my company logo or colors. I would love if there would be some way to personalize the experience for my users. Review Source RH Roger H. Owner Insurance Used the software for: Less than 6 months ### "Great system" October 17, 2019 5.0 Great Pros Easy to use and simple to navigate. Great customer service Cons Need to get notification of responses set up. Would like to have an automated response to responders set up Reason for choosing Textedly Price and response time on chat Review Source MS Michelle S. Box Office and Admin Asst. Music Used the software for: Less than 6 months ### "Great service, easy to use" November 28, 2018 5.0 Pros Textedly is a great tool for my business. It's the first texting service I've used, and I'm very happy with how easy it is to use. It adds a whole new element to our customer relations, without demanding a lot of time. Cons When I receive replies to my email, it would be great if the customer name is listed with number, since I include names in my contact lists. But this is only a minor annoyance. Review Source EH Emily H. Financial Aid Administrator Education Management Used the software for: Less than 6 months ### "Great tool to communicate with students" March 12, 2019 5.0 We are able to notify our students immediately for whatever reasons, and that is priceless Pros The simplicity of how to operate/use is wonderful Cons Cant comment on what we least like, because we absolutely love the software. Review Source TR Travis R. Owner Used the software for: Less than 6 months ### "This has been an easy to use robust tool for my donut shop. The customer service has been great!" July 15, 2017 5.0 Increased sales Pros This software is something you can learn and begin using in 5 minutes. The service is there if you want it too. I was up and going almost immediately. It's a great value for the cost compared to other services doing the exact same thing. Cons Doesn't integrate various platforms such as email or FB, Instagram. This isn't something I need now but it might be a good addition later. Review Source KM Kathleen M. Used the software for: ### "Textedly Review" April 6, 2017 5.0 As a newby to this form of advertisement, it was difficult to choose which company to use for our texting. Textedly's price was so great, it was worth a shot. And they have not disappointed. Very helpful customer service, and simple, easy to use format. They have made our company's texting easy! Review Source TJ Tiffany J. Marketing Retail Used the software for: Less than 6 months ### "Texedly is a great resource! It's easy to use! My only complaint is customer support." July 12, 2018 5.0 Textedly helps us effectively push out communication to our employees. We will soon be using this to communicate with our customers. Pros Textedly is VERY user friendly! An easy upload of phone numbers and the ease of sending messages are my top praises. Cons Customer support and response is lacking. Also, if we delete someone from the backend, it would be nice to be able to reactivate them. It unfortunately does not give us the option to do that. We use this as a way to communicate with employees, so if someone is rehired- we are unable to add that person back to the list. Review Source LB Lou B. VP, Information Security Operations Center Financial Services Used the software for: Less than 6 months ### "Textedly - great product, fantastic customer service" April 4, 2017 5.0 We needed to deliver a mass communications on very short notice and the Textedly product met our technical requirements, but it was the fantastic customer support that really made it a big win for us. My only minor complaint is that we couldn't self-service the initial data upload, but their customer service more than made up for it. Pros Ease of use, extensive features, fantastic customer support. Cons Some features weren't self-service, although they were quickly and easily provided by customer service. Review Source JH Jonathan H. Owner Marketing and Advertising Used the software for: Less than 6 months ### "It's a good service, but lacks some desired functionality" October 2, 2018 4.0 Pros This service is easy to use, and cost is pretty inexpensive. Cons This service lacks the ability to automate texts. You can only send texts when you want to, which requires that manual work every time. My goal was to automate texts, like an automated email campaign, and Textedly just doesn't cut it. Textedly is a solution for me until I find "something better". Review Source MP Martin P. Owner Financial Services Used the software for: 1-2 years ### "Great Tool " September 21, 2018 4.0 Staying in front of my clients Pros I am able to get my message consistently to my targeted audience Cons It is sometimes difficult to get a live person to speak with you when youre not to familiar with the software Review Source TW Travis W. Realtor Real Estate Used the software for: Less than 6 months ### "Easiest of Use" April 2, 2018 5.0 Pros Ease of use and price. Many other text apps are much more expensive and much more tedious to use. This one is cheap and very simple to use, even for someone not so tech savvy. I love it! Cons Nothing thus far. My fav I've used over the last four years. I will continue to use. Thankful for texedly. Also recommending other realtors to use for their biz. Review Source MW Michael W. Content Manager Entertainment Used the software for: Less than 6 months ### "Textedly Review" September 25, 2019 4.0 We've been searching for an SMS service for campaigns, and Textedly is the best of the bunch. There are some bugs and updates that need to take place, but it gets the job done. Pros I like the clean web dashboard and the ease to send messages, schedule messages, and use photos through its dashboard. The price points are very fair, too, for the product. Cons The inability to export our lists. It's a feature that textedly needs to add with the way that campaigns are shaped today. An online tutorial would be good to assist with the initial use, too. Review Source LJ Lin J. Professional Dancer Performing Arts Used the software for: ### "null" June 26, 2018 3.0 Review Source LB Linda B. Pre-Season Manager Accounting Used the software for: Less than 6 months ### "Very empressed with Textedly" September 14, 2018 4.0 I used it to identify experienced Tax Professionals who are interested in working with our company. I also Used it to remind our associates about continuing education requirements. Pros It is very easy to use. I could send hundreds of texts in minutes. Responses were quick and easy to access. Cons Functions are great but you have figure out how to use them. They need a better learning system. Review Source RE Roxie E. Adminstrative Coord Government Administration Used the software for: 1-2 years ### "Textedly" September 24, 2018 5.0 Awesome experience. Pros Customer support when setting up and importing was awesome. Easy to use!!! Love that I can schedule a text for day/time. Cons None. Everythings works perfectly for our needs. Review Source TT Tim T. Owner, Founder Individual & Family Services Used the software for: 1-2 years ### "Ease of use" October 27, 2018 5.0 Textedly made it very easy to use text messaging to reach out and touch customers Pros The customer service made the user experience very pleasant Cons Nothing. I am very pleased with their products and support Review Source KK Kevin K. CEO Used the software for: Less than 6 months ### "I've only just started to use Textedly but thus far it seems excellent........" June 5, 2017 5.0 Pros Ease of use, pricing, UI, memorable short code, ease of setup, free trial, message templates, chicks dig it. Cons \- You don't seem to be able to block or limit someone from texting the short code after they have opted in. - I'd like to be able to customize the dashboard view to show what I want it to show/ what's relevant to our usage. Review Source Similar Products Featured