# Page 14 | Textedly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Textedly the right SMS Marketing solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150912/Textedly/reviews

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Textedly

4.5 (351)

[View alternatives](https://www.capterra.com/p/150912/Textedly/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 14 - Reviews of Textedly

## Showing most helpful reviews

Showing 326-350 of 351 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MO

Marie-Louise O.  
Secretary  
Religious Institutions  
Used the software for: Less than 6 months

### "THE BEST MASS TEXT APP."

February 20, 2017

5.0

I have used many mass texting application. Textedly is by far the best! It is easy to use, very good customer service, and it's very affordable! I LOVE IT.

Pros

The Price Packahes are fair and affordable.

Review Source

BG

Beth G.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Non Profit Group"

December 20, 2018

5.0

drastically improved communication with membership

Pros

usability of creating messages, specifically the templates

Cons

inputting member info by hand after initial upload

Review Source

DM

Donna M.  
Consultant  
  
Used the software for: Less than 6 months

### "Awesome "

December 19, 2017

5.0

Pros

It's perfect for our business, An excellent way to advertise. A great way to bring our customers to our business when we need them to be there.

Review Source

GW

Georgia W.  
Promoter  
Retail  
Used the software for: Less than 6 months

### "Great!!!"

August 23, 2018

5.0

Love it!

Pros

Easy to send one message to 10 people instead of copying and pasting.

Cons

It’s sometimes not easy to get in touch with customer service.

Review Source

JB

Jordan B.  
Fashion Retailer  
Retail  
Used the software for: Less than 6 months

### "Review"

August 27, 2018

5.0

Pros

It’s so easy to use and perfect for sending out mass texts.

Cons

It would be great if there was an app for this site. Otherwise, it’s great!

Review Source

MM

Melanie M.  
Owner  
  
Used the software for: Less than 6 months

### "So easy to use!"

February 15, 2018

5.0

Pros

Great cost, so easy to use, great quality with great features and functionality. Wonderful Customer experience! Highly recommend!

Review Source

RN

Randi N.  
Keto coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love textedly "

September 12, 2018

5.0

It’s been amazing!

Pros

It’s been a time saver and I can let all of my customers have info at once

Cons

Sometimes it is glitchy from your phone

Review Source

SR

Shawna R.  
Digital Account Manager  
  
Used the software for: Less than 6 months

### "Awesome service!"

September 29, 2017

5.0

Pros

Easy to use. Good price. Customer service has been very responsive when I had a question. Website is easy to navigate.

Review Source

AR

Andrew R.  
President  
Government Relations  
Used the software for: Less than 6 months

### "Awsome program and easy to use"

August 21, 2018

5.0

Pros

It is easy to navigate and user friendly.

Cons

That it does not allow you to send a form to get people's names and info

Review Source

LS

Lacy S.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Textedly Review"

October 15, 2018

3.0

Pros

The software is easy to use and easy to setup.

Cons

Not many of my customers are responding and adding to the text list

Review Source

HG

Hillary G.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy from start to finish!"

March 23, 2022

5.0

Pros

I like most that it's all relatively simply to follow from concept, to layout, and function.

Cons

The message character quota and limitations

Review Source

MA

Maziar A.  
CPO  
  
Used the software for: Less than 6 months

### "Super customizable"

May 17, 2018

3.0

Pros

Ease of use. All over the network. Very fast and responsive. It provides any feature needed and fits various businesses.

Cons

The only frustrating part of this was synchronizations between the actual service and email client. Other than that it was good.

Review Source

MG

Martyn G.  
Admin  
Real Estate  
Used the software for: Less than 6 months

### "Great Service!"

August 14, 2018

5.0

Pros

Easy to use, and gets good interaction from contacts

Cons

Hard to delete multiple contacts at once

Review Source

AF

Al F.  
CEO  
Political Organization  
Used the software for: Less than 6 months

### "Best Service and Support!"

November 16, 2018

5.0

10/10

Pros

User Friendly. Online Support is always friendly and helpful

Cons

I wish their was a pricing discount for higher volume.

Review Source

JC

Jessica C.  
Esthetician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best service for your money"

March 4, 2019

5.0

Customer services and software are great. Easy to use.

Pros

Easy to use. I like that you can upload a picture or include a link to the text.

Cons

You can’t reply to customers through text. I wish there was an app for the phone.

Review Source

KH

Kim H.  
Office Secretary  
Retail  
Used the software for: Less than 6 months

### "So easy to navigate through and use. Love it! "

October 27, 2017

5.0

It is a great tool for keeping in touch with customers to offer special deals to them as well as keep them informed of events and new arrivals.

Pros

I love the simplicity to use the program and the preview feature. Easy to manage the contacts in the group you are sending to.

Cons

it would be very beneficial to be able to track birthdays and anniversaries so special offers could be sent out for special days,

Review Source

LP

Latonia P.  
Independent Damsel Pro  
  
Used the software for: Less than 6 months

### "Overall, great mass texting for small business use."

October 7, 2017

5.0

Ability to connect with my customers quickly and easily.

Pros

The way I was able to customize my own keyword. Being able to send individual text messages from the web portal.

Cons

When on the mobile site, I believe you can add a phone number manually to your list. Some of my audience aren't that savvy to create a text so if you can made users manually, that would be cool.

Review Source

CL

Chris L.  
Marketing Manager  
Farming  
Used the software for: Less than 6 months

### "New Marketing Strategy"

December 31, 2018

5.0

Textedly has opened a new marketing strategy for our company. It puts your products information in the hands of so many who have a "smart phone", which is probably 99.9% of today's society.

Pros

It is easy to use Website has an easy flow Customer support it readily available

Cons

The inability to edit from within each Keyword. It would be nice to be able to update/delete contacts.

Review Source

MJA

Michael J A.  
President and CEO  
  
Used the software for: Less than 6 months

### "The transition from Five Stars was VERY easy, and our text message look more professional as well."

January 4, 2018

5.0

Exposure

Pros

My staff likes that it is very easy to use. I like the detailed reporting that is gives and professionalism.

Review Source

RG

Ramesh G.  
Owner  
Computer Software  
Used the software for: Less than 6 months

### "Textedly is great for the price "

August 24, 2017

5.0

Can enable mass Texting

Pros

It's a cheap alternative to various other platform for small business or just the startup. I am glad that it meets my expectations.

Cons

Everything is great except you can't manually add new numbers by yourself . I am hoping that this feature will be added soon

Review Source

LO

Leisha O.  
Owner  
  
Used the software for: Less than 6 months

### "Easy & Efficient"

April 22, 2018

5.0

Pros

Quick way to reach my clients about sales. It's super easy to use as well. User friendly. Easy for clients to sign up

Cons

The number of character limitations. When new client subscribers text in there is no way for them to put their name w their number.

Review Source

DD

Deborah D.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Lovely support team! Get Textedly. Your customers will LOVE it!"

March 22, 2018

5.0

Business

Pros

This is the easiest thing I have ever done to reach my customers. I have had repeat business from millenials.

Cons

There are no cons to this software. I figured it out with the help of the support team. It required a bit of hand holding.

Review Source

ET

Erinn T.  
Fashion Consultant  
  
Used the software for: Less than 6 months

### "It's simple to use & a good value for the cost!"

April 6, 2018

4.0

Pros

Multiple keywords Easy for my customers to sign up Easy to remember # Ability to schedule texts Affordable

Cons

Multiple tabs which are not the most user friendly to which one you need to click to accomplish what you're trying to do.

Review Source

HM

Hailey M.  
Team Lead  
  
Used the software for: Less than 6 months

### "Super Easy to use"

May 7, 2018

5.0

Pros

This is so easy to use and they have amazing customer service so that in itself makes it worth the use

Cons

You can't roll over your unused texts and it's hard to feel organized when you can't deleted or move the texts you receive

Review Source

RF

Ryan F.  
Founder/Lead Communicator  
Religious Institutions  
Used the software for: Less than 6 months

### "Great tool..."

January 5, 2019

5.0

Pros

Easy and very intuitive for us. This is our first time using texting service and it has been helpful.

Cons

Could offer more keywords for the price but not a deal breaker.

Review Source

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