# Page 9 | Textedly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Textedly the right SMS Marketing solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150912/Textedly/reviews --- Textedly 4.5 (351) [View alternatives](https://www.capterra.com/p/150912/Textedly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Textedly ## Showing most helpful reviews Showing 201-225 of 351 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CK Cat K. Marketing Health, Wellness and Fitness Used the software for: 1-2 years ### "Best texting Software Out There!" January 25, 2019 5.0 Higher online sales! Pros The software is Easy to Use and Very Affordable Cons templates could be a little easier to set up and edit. Review Source CO Christopher O. Owner Retail Used the software for: 1-2 years ### "Best SMS service out there!" September 15, 2018 5.0 I can use this service to communicate to over 500 customers at one time. This is great value to me! Pros This is the best SMS software tool out there for a small business. The user interface is great and the pricing is excellent. The support from Textedly is the best as well! I highly recommend this services to everyone. Cons Nothing negative to write about this software. Review Source RL Robin L. Boutique Owner Retail Used the software for: 6-12 months ### "Great Service " January 18, 2019 5.0 This service has been amazing for my business. It has really helped my business to stay in touch with my customers. Pros This software is so easy to use. The price was a definite selling point for me after researching other providers. Cons So far I have no complaints. It is easy to use and so affordable Review Source TP Timothy P. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best business marketing decision ever!" October 3, 2017 5.0 Increases customer engagement and sales! Pros Textedly makes it super-easy to send a message to one individual, a group of individuals, or my entire customer list! Hands down Textedly has helped me engage directly with my customers and has impacted customer conversion rates and increased sales! There are also great tools which shows which customers are engaged, and if a message failed to reach a customer it gives a reason why a message was undeliverable. Customer service has always been fantastic! Cons I would like access to add / edit / delete contacts by an easier method... but the way it is now is good and still works. Review Source AV Amy V. homemaker Individual & Family Services Used the software for: I used a free trial ### "Marketing tool for small businesses" December 3, 2019 5.0 This software is truly great for small business owners to increase product awareness. Pros In an age where most people prefer to receive/send texts, even with businesses, this is handy for marketing small businesses. You are able to schedule your messages and send mass texts, as well. There's also no limit to subscribers, which really helps build the clientele list. Cons Pricing can look daunting. However, it depends on the business's needs and the marketing expansion needed. Review Source JA Julie A. Used the software for: ### "Great customer service & easy to use" January 11, 2017 5.0 Look no further! The customer service department is helpful & responsive. The texting program is very easy to use. I use this for my business (insurance agency) and it's worked out really well for us. I'd recommend Textedly to anyone looking for a text messaging service for their business. A great value at a reasonable price. Review Source CH Craig H. GM Used the software for: 6-12 months ### "Easy to use. We use it for employee notifications." March 23, 2018 4.0 Pros Being able to group individuals and speed of the communication. Tech support is very responsive and can usually get the situation resolved by chat. Cons Unused texts don't carry over and there isn't an app-based interface. Would like the ability to delete users Review Source MB Megan B. Business Owner Retail Used the software for: Less than 6 months ### "Easy To Use Text Program" June 1, 2019 5.0 It's been great so far. Customer service is awesome, and I always receive help quickly when I need it. Pros I love that it's quick and simple. Just type my message and go. I love that it has a reply feature and it doesn't charge me for replies. Cons I wish there was an app so I could utilize it from my phone. I also don't like how specific the photos reqs are, I'd like to just be able to attach whatever format photo I'd like and send. Review Source MP Melissa P. Service Center Manager Consumer Services Used the software for: Less than 6 months ### "I'm very pleased with our experience with Textedly! Great service, value and super easy to use!" May 5, 2017 5.0 It takes just as long to reach out to 1000 customers as it does to reach out to just 1. It's a great tool to be able to touch base with an occasional customer about openings in our schedule, as well as offer a discount for a customer who hasn't used us in many years, to have them give us a try again. This is such a huge time saver for us! And the price is fantastic! Pros Textedly is super easy to use - even technology challenged people like myself can use it without trouble. I've already seen so many positives come from within our company since we've started using Textedly! Cons It would be nice to have a place to look to see exactly what texts I've got scheduled to go out, and when. Review Source EG Elozer G. Oraganizer Medical Practice Used the software for: Less than 6 months ### "Sattisfied Customer" December 4, 2018 5.0 i used twitter texting and people kept on falling off with textedly everybody stayed on and gets the message most of the time in seconds Pros I like the scheduling feature, and its reliability Cons would like to buy smaller packages if I run out of messages at the end of the month Review Source BV Bryant V. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Straight forward and easy" January 6, 2019 5.0 Pros Easy pricing, ease of use.... No tricks... Cons I have no cons because the pricing and use is very upfront and intuitive Review Source MG Michael G. Used the software for: Less than 6 months ### "This is a life saver application for the business development I am leading." May 14, 2018 5.0 Pros Fast, quick distribution and results. Easy usage. Great tutorial for getting subscribers. Customer service is perfect and engaged in getting the best results for my projects. Cons Not quite sure how to use the adworks to be the best of my opportunity. Getting my lists to upload was a time-consuming challenge. I suggest a co-tutorial for the first upload of any subscription list. Review Source jP jayden P. CEO Used the software for: Less than 6 months ### "great. fast friendly service, easy to use" October 6, 2017 5.0 Pros very easy system to use compared to all the other text blasting software companies that are out there. A+++ Cons nothing really. i wish it was a little cheaper to upgrade but besides that i love this system! best bang for the buck. Review Source HH Hunter H. Minister Used the software for: Less than 6 months ### "It was incredible. They delivered on their promises and it was easy to use. " March 1, 2018 5.0 Pros The reliability of the messages going out on time. Never once did I worry if the message would go out or not. Cons If I need to edit a message, it resets the time it was originally planned to go out. (not a big deal to deal with) Review Source JR Jeff R. Used the software for: ### "Great for Nonprofits" March 8, 2017 5.0 We're a Chicago nonprofit that focuses on college-access and workforce development for underserved youths. Textedly has helped us reach our prospective students - ages 16-18 - via text messaging, and it's really improved our communications. Pros Multimedia messages are easy to create, and the URL shortener is incredibly useful. Customer service is timely and helpful. Cons Information on when our monthly plan renews was unclear, but our customer service rep cleared it up for us. Review Source Melanie G. Director of Sales Hospitality Used the software for: Less than 6 months ### "Great for marketing! " December 4, 2019 4.0 I've really enjoyed exploring a new way to market events and sales! It's a great tool! Pros It's simple to use and a easy solution for mass text marketing. Great for keeping our guests and member up-to-date on events and sales. Cons I haven't found any cons to using Textedly - it's easy and affordable for a small/mid-size business to use for mass texting. Review Source RO Rick O. Owner Real Estate Used the software for: Less than 6 months ### "Exceeds Expectations..." August 13, 2018 5.0 Pros We have been very satisfied with the Textedly service. As a real estate office, the agents have become unresponsive to our email communications as they're overwhelmed. However, switching to text notifications immediately began yielding better results...and the best part, our agents love it! The price is very fair for the service and I highly recommend the product to anyone needing a texting service. Cons Getting used to tags has been a little challenging, however, that's probably more on me and just learning the best applications for tagging groups. Review Source EH Ed H. Managing Director Real Estate Used the software for: Less than 6 months ### "Best bang for your buck" October 30, 2019 4.0 Pros I like how you can send out mass texts, which allows me to hit as many clients as possible in one shot. It is easy to find out who texts you back or removes you from the list. Cons As much as it is very easy to respond to texts, id like to see them set it up more like a text message where you see the response on the same screen and you don't need to refresh. Review Source GH Greg H. Web Marketing Agent Used the software for: Less than 6 months ### "Good support team and Easy-to-Use platform! " May 4, 2018 5.0 Pros While set up is probably the most difficult thing about this software, it also taught me how the system works so that once my contacts were imported into the keywords and groups, everything else was a breeze. In fact it was so easy I at first was concerned I was doing something wrong LOL. But there are enough options that I am able to target my exact group of clients with specific keywords about their needs. Cons Just like any new software or platform one purchases, it takes a couple of days of study to grasp how the system works and how the numerous options to send messages are completed. It is not difficult to learn. Almost anyone with experienced with email marketing will easily catch on. Review Source VR Verified Reviewer IT Systems Manager Used the software for: Less than 6 months ### "Excellent texting/SMS application" July 12, 2018 5.0 Helps our business work more efficiently. Pros I like that the service allows us to store templates of commonly used messages. This helps us streamline our operations a great deal. Cons I with there were a dedicated app for mobile devices. Currently it only works through a browser, and I feel a stand alone app would be nice. Review Source JC Jim C. Recruiter Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "I feel blessed I found Textedly, Their service is outstanding" February 6, 2018 5.0 The number #1 benefit is their excellent service, always there to help me, and their product is so close to the being number one it was hard to choose between the two. Pros Of course I like the cost, but even a fair price loses it's appeal with poor service, however Textedly not only provides the low cost we all want, but they back it up with the most excellent service possible. Over the years I have used many companies to help me with my business, but so far Textedly has proven the best, and not by a little bit, but they are huge distance ahead of the 2nd place service. Review Source JR Jonathan R. Director Religious Institutions Used the software for: 6-12 months ### "Textedly" November 5, 2018 5.0 Pros Easy to use, good price, good customer service. Cons I don't really have any complaints. The character limit is a bit low, but that's clearly explained before purchasing, so not a big deal. Review Source JG Jared G. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "This is a super effective software!!" April 21, 2018 5.0 Pros It's easy to manage and people open most of the texts which obviously helps our business! I'd recommend this to anyone Cons There's no app for it, so it is hard to use on your cell phone. Review Source AB Amanda B. Business Owner Apparel & Fashion Used the software for: 6-12 months ### "Best value!" October 26, 2018 5.0 I love that they’re simple to set up, competitive in pricing, and easy to use! Pros I love how I only pay for the outgoing texts! Interface is user friendly and super easy. Cons Wish I could double the amount of characters in the texts without using two credits. Review Source CS Charles S. CEO/President Computer Games Used the software for: 6-12 months ### "Awesome Service" November 16, 2018 5.0 My business has improved on returning customers because of the text program we use with textedly. Pros It's ease of use along with unbeatable price. Very Affordable. Cons Maybe the software interface. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.