Viral Loops

Viral Loops


4.5 / 5
25 reviews

Who Uses This Software?

Viral Loops is a template-based viral and referral marketing platform helping e-commerce stores, B2B and B2C businesses acquire more customers through word of mouth.


Average Ratings

25 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Pricing Details
    START-UP
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Viral Loops
  • viral-loops.com
  • Founded 2016
  • United Kingdom

About Viral Loops

Viral Loops is a template-based viral and referral marketing platform helping businesses acquire more customers through word of mouth sales. All campaign templates are inspired by the most impactful referral programs from companies like Dropbox, Airbnb, Robinhood and Monzo. People can build referral programs, prelaunch campaigns, viral sweepstakes and competitions, which can be integrated into any website or mobile app in minutes through our code snippet, eCommerce plugins or API.


Viral Loops Features

  • Affiliate Marketing
  • Campaign Management
  • Contact Management
  • Employee Referral Management
  • Feedback Management
  • Lead Management
  • Loyalty Program
  • Referral Partner List
  • Reward Distribution

Viral Loops Reviews Recently Reviewed!


Capterra loader

Want more customers? Definitely give this tool a try to loop them in, virally!

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support. Have to mention this first, because it's out of this world. I've never experience that level of support - I want to do a solution which wasn't a standard option in the tool, their support led me all the way, tried different ways to solve it until we finally found a solution. Truly amazing! Love the simplicity and easy of use and setup - it's basically plug and play.

Cons: I haven't tried a lot of different setups for the viral campaigns but felt some features are missing. But, they're grown a lot in the past few years so what's missing will be included soon.

Great software and amazing service

Nov 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use

Great service

Innovatice

Cons: Not really, they are constantly evolving the service and add what you need

Overall: We originally wanted to use this software but needed an extra field in the template we were using.

The team went above and beyond to tailor the software to cater for our needs event though their custom builds were yet to be released, meaning we didn't have to use the alternative which frankly wasn't as good (phew).

They've been so helpful throughout the implementation of the campaign - if we needed extra tracking or anything, they would help integrate it and troubleshoot anything we needed.

Would definitely recommend Viral-Loops to boost your campaign!

Recommendations to other buyers: We tried a couple of other pieces of software and this was by far the slickest, and had the best service

Capterra loader

Spreading the Virus to Grow Your Audience

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Viral Loops makes it easy to set up a viral campaign. Users basically just choose a template, set up few things, and they are good to go.

Cons: It would be nice if Viral Loops provides more template to choose from.

Capterra loader

Infect Your Customers With This Virus

Nov 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Viral marketing is the term that most people have heard but never actually implement. It's because creating and launch a viral campaign is so much easier said than done. Viral Loops changes that by providing users with easy to use and ready to implement viral campaigns adapted from successful campaigns.

Cons: While the process is not complicated, you have to be ready with "incentives" before you start. Going trhough the setup process is also a bit tedious task, especially for beginners.

The only tool you gonna need for a viral campaign.

May 14, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Intuitive and easy to use, easy to setup/implement. Creating referral campaigns in 2 clicks. Metrics dashboard and lot of customization. Great customer support.

Cons: No free version, maybe bit expensive IMHO. Other than that not really.

Overall: VL is an all-inclusive viral marketing platform, a user friendly tool who get the job done with a minimum of of effort.

Amazing idea but need to improve

Jan 31, 2019
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I use several apps for make "viral" refers or contest like upviral or gleam, i really like viral loop idea and the templates are great but have so many bugs its hard to implement.

I love they give you alot of templates for diferent campaign ready made, so you can start to make a viral campaign, refer a friend, or content but...

Most of the design, templates and ideas are cool

Cons: The issue with viral loop is hard to implement, is ready made but have so many stop point and little bugs that is hard to work.

I made 2 campaign, was very painfull to launch take so much time on little details, when with other apps was more easy and faster. (1 day vs 2 weeks)

Like i say, Most of the design, templates and ideas are cool but is hard to implement or use

Example, deliver a price like a pdf was a pain.

They need to add more freedom, customization and options

Overall: I love the idea but was too much time consuming make something simple

Working with Viral Loops has been great. They're incredible responsive.

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Working with Viral Loops has been great. They're incredible responsive, helpful, and always listen to what we are looking for or need to run our campaign. Their team and product are both equally fantastic!

Cons: With any new products, there are bugs and hiccups but for the most part, I dont have any cons about VL.

Capterra loader

The best and only tool you need to create viral campaigns

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very easy to create a viral social campaign and integrate it with your website. There are templates imitating already successful campaigns that you can use to start.

Cons: While setting up the campaign is fairly easy, it requires some efforts. You also need to be ready with the rewards beforehand.

Best Referral Software on the Market

Jan 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Versatility

Overall: I am now using Viral Loops for a variety of clients. The versatility of the product is unprecedented with a big variety of ready made referral templates for the newbies. Furthermore the support from the team is amazing helping with any steps of the process.

Thanks a lot guys!

Recommendations to other buyers: With great power comes great responsibility

Very Helpfull

Apr 03, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This tool is very easy to use. If you are in lean startup mode this tool is for you. You could fake it until make it

Cons: The price, it's quiet expensive. It coud be good to have new exemples of viral practices to implement

Viral Marketing Tool

Mar 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A great marketing tool for creating viral campaigns inspired by multi-million companies (Dropbox, Airbnb)

Visitors just love to exchange their email address for a chance to win a prize...

Easy to create and launch an online competition or a sweepstake.

Cons: These types of campaigns tend to attract the free-seeking users, thus the quality of the generated leads varies.

Such a fun program

Oct 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Viral loops is easy to use and fun. The templates that are in the program help to aquire more customers through viral and referral marketing.

Cons: Sometimes tedious to set up, but overall quite easy.

easy and awesome viral platform for giveaway

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: have many templates

easy to use

they have internal fraud check

they give course for growth hacking

Cons: giveaway software is very competitive market but viral loops is a great software

Great concept - can see it being successful !

Jun 30, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great app - particularly for new companies or people launching new projects.

Nice process for creating campaigns.

Cons: Some effort needs to be done for referrals .

Leads should have access to custom dashboard to see their efforts.

Overall: It helps create referrals campaigns quickly and easily.

Not perfect, would love a bit more development.

Capterra loader

Launching my first competition felt great!

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I loved the way the set up took you through each stage bit by bit, so I didn't feel overwhelmed by the process. I also asked for help with getting the right meta data listed and received prompt, friendly advice which let me complete my project easily.

Cons: There really isn't anything I don't like about this software - it's great!

Capterra loader

Super easy to start

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You have built-in referral templates that can be used in minutes. Viral Loops also provides awesome examples and case studies.

Cons: It doesn't have (at least how I know) and agency side dashboard where you can manage multiple accounts in one.

Overall: I could build up a huge audience with an awesome user experience.

One of the best viral marketing platforms out there!

Oct 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Cons: Waiting for Google Analytics integration

Overall: Have been using Viral Loops a lot for our customers, and I can say I'm completely satisfied with it. Plus, they have awesome support.

An easy way to engage and share yoiur messagge and brand without spending tons of money in ads.

Mar 07, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The easy way to setup and diferent templates for different products and audience to adapt in your strategy.

Cons: The lack of the possibility to extend the referal marketing to the sms and instant messaging platforms, since they are becoming very very important now.

Easy to use and great to get your brand out there

Apr 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to set up campaigns and then run them. They also look very professional and credible.

Cons: Right now there are 8 total campaign templates. Hopefully, they will offer more in the near future.

Overall: A very easy way to set up and run basic but effective viral campaigns.

Great Tool!

Mar 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is easy to use and setup campaigns. The leader board section works like magic. Also the user friendly share option is great!

Cons: For adding it on a landing page was somehow difficult for me. Also i would like to see more variety of templates!

Wow. Just wow.

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Amazingggggggggg email list generator from a small startup call Viral Loops. Their intuitive software as well as great backend makes it a breeze for a small company like ours.

Cons: Hopefully one day they will be able to integrate ( or produce ) a variety of offerings within their software.

Amazing Referral Tool

May 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: They have benchmarked all big referral campaigns and created templates that mimic the same process of these big campaigns!

Cons: The price is very salty for those who are not from US.

Capterra loader

Great service for viral marketing

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very simple step-by-step creation of a referral company with description and instructions.

Qualitative thoughtful templates.

Good analytics and cheat protection.

Cons: There is no possibility to create your own templates.

No integration with other social networks and messengers (vk.com, ok.ru, telegram and viber)

Overall: We use with loyal customers to recommend and get new customers

Buyer beware

Feb 25, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing, overly expensive. Seriously be careful with these people.

Cons: Con artists. Read their Fine Print! Zero customer service, good luck if you buy it....

Overall: Laughable

Not intuitive or fully functional

Dec 06, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: It allowed us to do a lot of email collection during a campaign which was awesome.

Cons: The features were very overrated and honestly not completely functional. We did the milestone campaign and it was riddled with problems from day 1. It was a painful campaign that we were then committed to and had to spend our time doing our own digests of the entrants because their "fraud" alert was BS.

Overall: Painful and time consuming.