--- title: "Page 4 | Viral Loops Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 4 - Is Viral Loops the right Other Marketing Software solution for you? Explore 137 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150927/Viral-Loops/reviews/?page=4" page_type: "reviews" language: "en" publication_date: "2026-10-09" --- Viral Loops 4.6 (137) [View alternatives](https://www.capterra.com/p/150927/Viral-Loops/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 9th, 2026 # Page 4 - Reviews of Viral Loops ## Showing most helpful reviews Showing 76-100 of 137 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JR Jackson R. COO, Co-Founder Computer Software Used the software for: 6-12 months ### "A great all-in-one option for pre-launch!" September 3, 2024 5.0 Very positive! Delivers exactly the products as promised and works seamlessly. Pros Seamless integration, low code, customer support Cons Only thing I can say was a con was the lack of data manipulation in platform which was easily solved. Review Source Response from Viral Loops December 10, 2025 It’s encouraging to hear how smoothly the integration and low-code approach fit into your workflow, and that support was there when you needed it. Your note about limited data manipulation is useful context, even if you found a quick workaround. I’m glad the platform performed as expected and supported your goals without friction. If you ever want to fine-tune your setup further, just let me know. Ratko I. CEO & Founder Outsourcing/Offshoring Used the software for: 1-2 years ### "Want more customers? Definitely give this tool a try to loop them in, virally!" November 30, 2018 5.0 Pros Customer support. Have to mention this first, because it's out of this world. I've never experience that level of support - I want to do a solution which wasn't a standard option in the tool, their support led me all the way, tried different ways to solve it until we finally found a solution. Truly amazing! Love the simplicity and easy of use and setup - it's basically plug and play. Cons I haven't tried a lot of different setups for the viral campaigns but felt some features are missing. But, they're grown a lot in the past few years so what's missing will be included soon. Review Source LH Laura H. Strategy Director Broadcast Media Used the software for: Less than 6 months ### "A great platform for running giveaway campaigns" November 12, 2024 5.0 Great, responsive support and good onboarding Pros It's a great platform for running giveaway campaigns. Easy to use and customise. Cons Not sure - did what we needed to do easily. Review Source Response from Viral Loops November 20, 2024 Thank you very much!!! JD Julie D. Cofounder Computer Software Used the software for: Less than 6 months ### "Great tool !" October 24, 2024 4.0 Pros The tool is easy to use and very user friendly :) Cons all the set-up is in english (i'm french) Review Source Response from Viral Loops December 10, 2025 Thank you! EA Eliane A. Head of Marketing Cosmetics Used the software for: 1-2 years ### "Would recommend!" September 19, 2024 4.0 I like using them for referral campaigns. Overall would recommend! Customer support could be improved with live chat, i never seem to have them online so need to do email communication which can be a bit slow. Pros Good templates to work on,a lot of different functionalities built in. Cons Sometimes there's not a lot of flexibility in the coupon code/offering for ppl that are being referred on the programs. Review Source Response from Viral Loops December 10, 2025 It’s great to hear that the templates and built-in tools have been helping with your referral campaigns. I understand the limitations you mentioned around coupon flexibility, and that smoother, real-time support would make things easier on your end. Your input highlights exactly where we can improve, and we appreciate you pointing it out. Let us know if you'd like help exploring options within your current setup! SR Spenser R. Founder Farming Used the software for: Less than 6 months ### "Great software so far so good" May 22, 2024 4.0 It has been good so far, the design builder is easy and looks phenomenal Pros It was pretty easy to understand and manage. Cons Integrations with mailerlite platform wasnt available Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Viral Loops Recommended by Wishpond and they signed us up Review Source Response from Viral Loops December 10, 2025 Thank you very much for your feedback! You can find us whenever you want at hello@viral-loops.com PS Paul S. CTO Information Technology and Services Used the software for: I used a free trial ### "Viral referrals" September 24, 2024 4.0 Fairly good so far, we have yet to get everything working but we've decided to go with a paid plan. Pros The UI is pretty self explanatory and the API is fairly easy to understand Cons I found the documentation of the API lacking in detail. Review Source Response from Viral Loops December 10, 2025 Thank you for your review! SY Stephanie Y. Marketing Manager Apparel & Fashion Used the software for: 2+ years ### "The only way we'll do a giveaway is Viral Loops " September 9, 2024 5.0 If we're going to do a give-away we use Viral Loops, no other way to do it! Pros Easy to use, really draws in more participants and make our campaign a success. Customer service is responsive and helpful! Cons Little bit of tech issue, but customer support is working on resolving. Review Source Response from Viral Loops December 11, 2025 Thank you very much for your feedback! If you need anything else, you will always find us at support@viral-loops.com 24/7 AR Ale R. Editor Newspapers Used the software for: 6-12 months ### "Amazing idea but need to improve" February 1, 2019 3.0 I love the idea but was too much time consuming make something simple Pros I use several apps for make "viral" refers or contest like upviral or gleam, i really like viral loop idea and the templates are great but have so many bugs its hard to implement. I love they give you alot of templates for diferent campaign ready made, so you can start to make a viral campaign, refer a friend, or content but... Most of the design, templates and ideas are cool Cons The issue with viral loop is hard to implement, is ready made but have so many stop point and little bugs that is hard to work. I made 2 campaign, was very painfull to launch take so much time on little details, when with other apps was more easy and faster. (1 day vs 2 weeks) Like i say, Most of the design, templates and ideas are cool but is hard to implement or use Example, deliver a price like a pdf was a pain. They need to add more freedom, customization and options Review Source BZ Büsra Z. CEO Retail Used the software for: Less than 6 months ### "thank you! " September 12, 2024 5.0 very good and fast service across all the challenges we faced Pros Simple no-code UI and the guided experience Cons we didn't go viral with our campaign :) Review Source Response from Viral Loops September 18, 2024 Thank you very much for your review!! Jeffry T. Freelance Designer Architecture & Planning Used the software for: 2+ years ### "Spreading the Virus to Grow Your Audience" October 9, 2018 5.0 Pros Viral Loops makes it easy to set up a viral campaign. Users basically just choose a template, set up few things, and they are good to go. Cons It would be nice if Viral Loops provides more template to choose from. Review Source MC Mariana C. Co-founder Retail Used the software for: Less than 6 months ### "Pre-revenue start up using VL to build waitlist and subscribers number" May 22, 2024 4.0 Pros Customer support from Fivos - very efficient and helpful Cons the Boost Campaign functionality doesn't work properly which is quite annoying given the monthly fee you pay for the whole package Review Source Response from Viral Loops December 11, 2025 Thank you for your review! Alessandro V. Coach Human Resources Used the software for: 1-2 years ### "Good product, with room for improvement" May 30, 2024 5.0 Pros Personally, the strong point of the service is the assistance. Thanos always responded to me promptly and followed up on all the points I needed, resolving them. Very professional Cons There is room for improvement and some bugs. But for a tool that offers such a service I think it's normal. The way I have been followed, they will certainly be resolved Review Source lily S. secretary Accounting Used the software for: 6-12 months ### "Infect Your Customers With This Virus" November 10, 2018 5.0 Pros Viral marketing is the term that most people have heard but never actually implement. It's because creating and launch a viral campaign is so much easier said than done. Viral Loops changes that by providing users with easy to use and ready to implement viral campaigns adapted from successful campaigns. Cons While the process is not complicated, you have to be ready with "incentives" before you start. Going trhough the setup process is also a bit tedious task, especially for beginners. Review Source AS Andrius S. CMO Internet Used the software for: Less than 6 months ### "Caring, responsive custoemr support " January 24, 2024 5.0 Love the experience thus far with the tool and chat support. Have been a client with getwaitlist for a 2 months and am fed up with their customer support. So I moved to viral loops and its amazing. I am daily with customer support - learning a platform, and they are very helpful Pros Customer support, ease of use and integration, nice flexible UI. Cons Some features are not stable, manual import yet did not figure it out to work. Review Source JV Jeovana V. Founder Food & Beverages Used the software for: I used a free trial ### "Good tool for pre-launch campaigns " April 10, 2024 5.0 I'm having a such a nice experience and helpful support from the Viral Loops team Pros Easy to use and useful features to implement. Good support is a differential too. Cons The price is really high for startups at the beginning. Review Source OA Ophelie A. Digital Marketing Manager Education Management Used the software for: 6-12 months ### "Speak Up London review" August 16, 2024 5.0 Pros it is a very effective platform and efficient Cons the fact that I cannot easily track youtube and instagram Review Source Response from Viral Loops December 11, 2025 Thank you very much for your feedback! If you need anything else, you will always find us at support@viral-loops.com 24/7 Ricardo C. Marketing Engineer Marketing and Advertising Used the software for: 2+ years ### "Perfect for Brick and Mortar Businesses as well as E-Commerce" November 22, 2019 5.0 My experience with the software and their staff has been great. I also enjoyed the Growth Hacking academy that they provided when I became a customer. Pros What I like the most about this software is that it allows me to create referral campaings that are effective for both online and offline businesses. Cons Until recently the one thing that I didn't like was the branding at the bottom of the widgets but they toned it down an also offer eliminating it all together on one of their tier plans. Review Source LM Luiz M. Marketing Supervisor E-Learning Used the software for: Less than 6 months ### "Best referral software you will find" April 23, 2024 5.0 Pros Easy to install and the platform is easy to navigate Cons The export list (.xls) could be a little bit more organized, but its not a big deal Review Source DS Daniel S. CMO Food & Beverages Used the software for: Less than 6 months ### "Great to run proven campaign mechanics" September 29, 2023 5.0 The team at Viral Loops was very patient with us and their Customer Support helped us big times to get things up and running!!! MANY THANKS \[sensitive content hidden\] Pros Easy to deploy with pre-defined templates, especially with Shopify. Cons Customization, especially to language and brand sometimes is a bit tricky. Review Source JF Jack F. CTO E-Learning Used the software for: Less than 6 months ### "Decent referral + milestone tracking" September 19, 2024 4.0 Viral Loops has been a decent solution to referral + milestone tracking Pros Saved us some time coding referral tracking + milestones ourselves Cons Javascript SDK did not play nicely with our tech stack, can't add teammates, slightly confusing developer docs, can't remove Google connection Review Source Response from Viral Loops December 10, 2025 Glad the platform saved you time on referral and milestone tracking. The issues you mentioned with the JS SDK, teammate access, and the Google connection are noted — those are areas we’re actively improving. If you need help smoothing out any integration details, I’m here to assist. Retno W. English Teacher Architecture & Planning Used the software for: 6-12 months ### "The best and only tool you need to create viral campaigns" December 21, 2018 5.0 Pros It's very easy to create a viral social campaign and integrate it with your website. There are templates imitating already successful campaigns that you can use to start. Cons While setting up the campaign is fairly easy, it requires some efforts. You also need to be ready with the rewards beforehand. Review Source GS GEORGIOS S. Marketing Consultant Marketing and Advertising Used the software for: 1-2 years ### "Reliable Service for Marketign Specialists" April 22, 2024 5.0 Pros The support I received when setting the campaign and how well their template are designed base don't he usecase Cons The variety of Native integrations although zapier helps Review Source Response from Viral Loops December 10, 2025 Thank you very much for your feedback! You can find us whenever you want at hello@viral-loops.com NP Natparinda P. Social Media Associate Alternative Dispute Resolution Used the software for: Less than 6 months ### "Viral Loop review" October 1, 2024 5.0 Fun and interesting. Also, the experience was very smooth and easy to use Pros The user interface which is easy to use and make the data accesable Cons Sometime there is an error in the system during the fist time we use it and intergrate information from the previous application. Review Source Response from Viral Loops September 11, 2025 Thank you for sharing your experience! We’re glad to hear that you found Viral Loops easy to use and that accessing your data has been smooth and enjoyable. We also appreciate your note about the initial integration errors, your feedback helps us identify areas to improve and make the setup process even smoother for all users. Thanks again for choosing Viral Loops! OG Omar G. Personal Branding Consultant E-Learning Used the software for: Less than 6 months ### "It's a good tool" April 23, 2024 5.0 The customer support is the best. The only reason I stopped using it is for the price. I only use the referral functionality, so it can be cheaper. Pros It makes easy to create a referral program. Cons I think it's expensive for the things I use it. It would be nice to have a cheaper plan just to use 1 or 2 features. Review Source Response from Viral Loops December 11, 2025 Thank you for your review! Our team is always next to you 24/7 in case you need any help with your campaign! Similar Products Featured