# Page 6 | Viral Loops Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Viral Loops the right Referral solution for you? Explore 137 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150927/Viral-Loops/reviews

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Viral Loops

4.6 (137)

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Last updated April 15th, 2026

# Page 6 - Reviews of Viral Loops

## Showing most helpful reviews

Showing 126-137 of 137 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Alyssa S.  
CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent for Getting leads"

November 26, 2019

5.0

This allows you to get amazing new leads for your business. Highly recommended.

Pros

This is a great software to run giveaways and referral campaigns. They make it super easy to use and make the participants feel like they are part of the giveaway.

Cons

I don't have anything bad to say about this. I have had a lot of success with viral loops and the customer service has been amazing.

Review Source

VR

Verified Reviewer  
Dirextor of Marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Powerful software that is continuously improving"

February 19, 2021

5.0

Great so far. It's really powerful software and I can't wait to see what they come up with next.

Pros

It isn't the easiest platform to implement (you'll need a developer depending on the type of campaign you are running) but it's constantly improving, the support is great, and it plays well with other software.

Cons

There is an integration with HubSpot, but I wish there was a way to trigger referral completions in conjunction with HubSpot campaigns rather than connecting through the API.

Review Source

TK

Trista K.  
CX  
  
Used the software for: Less than 6 months

### "Working with Viral Loops has been great. They're incredible responsive."

January 19, 2018

5.0

Pros

Working with Viral Loops has been great. They're incredible responsive, helpful, and always listen to what we are looking for or need to run our campaign. Their team and product are both equally fantastic!

Cons

With any new products, there are bugs and hiccups but for the most part, I dont have any cons about VL.

Review Source

VR

Verified Reviewer  
Content and Design Manager  
Food Production  
Used the software for: Less than 6 months

### "Not intuitive or fully functional"

December 6, 2018

3.0

Painful and time consuming.

Pros

It allowed us to do a lot of email collection during a campaign which was awesome.

Cons

The features were very overrated and honestly not completely functional. We did the milestone campaign and it was riddled with problems from day 1. It was a painful campaign that we were then committed to and had to spend our time doing our own digests of the entrants because their “fraud” alert was BS.

Review Source

TH

Taru H.  
Head of Marketing  
Internet  
Used the software for: I used a free trial

### "Seemed like a great solution for b2c but not sure b2b"

April 22, 2024

4.0

Pros

Seemed easy to use, and solves a problem

Cons

We're creating b2b referral programs, so didn't figure out how to use this.

Review Source

Response from Viral Loops

December 10, 2025

Thank you very much for your feedback! You can find us whenever you want at hello@viral-loops.com

Vitali K.  
CEO |  
Accounting  
Used the software for: Less than 6 months

### "Great service for viral marketing"

November 14, 2018

5.0

We use with loyal customers to recommend and get new customers

Pros

Very simple step-by-step creation of a referral company with description and instructions. Qualitative thoughtful templates. Good analytics and cheat protection.

Cons

There is no possibility to create your own templates. No integration with other social networks and messengers (vk.com, ok.ru, telegram and viber)

Review Source

CK

Constantine K.  
Growth Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best Referral Software on the Market"

January 24, 2017

5.0

I am now using Viral Loops for a variety of clients. The versatility of the product is unprecedented with a big variety of ready made referral templates for the newbies. Furthermore the support from the team is amazing helping with any steps of the process. Thanks a lot guys!

Pros

Versatility

Review Source

VF

Vincent F.  
CMO  
E-Learning  
Used the software for: 6-12 months

### "Very Helpfull"

April 3, 2018

4.0

Pros

This tool is very easy to use. If you are in lean startup mode this tool is for you. You could fake it until make it

Cons

The price, it's quiet expensive. It coud be good to have new exemples of viral practices to implement

Review Source

BS

Bill S.  
  
  
Used the software for:

### "One of the best viral marketing platforms out there!"

October 31, 2016

5.0

Have been using Viral Loops a lot for our customers, and I can say I'm completely satisfied with it. Plus, they have awesome support.

Pros

Easy to use

Cons

Waiting for Google Analytics integration

Review Source

Response from Viral Loops

December 11, 2025

Thank you for your review! Our team is always next to you 24/7 in case you need any help with your campaign!

BM

Bes M.  
marketing  
  
Used the software for: 6-12 months

### "An easy way to engage and share yoiur messagge and brand without spending tons of money in ads."

March 7, 2018

5.0

Pros

The easy way to setup and diferent templates for different products and audience to adapt in your strategy.

Cons

The lack of the possibility to extend the referal marketing to the sms and instant messaging platforms, since they are becoming very very important now.

Review Source

AC

Amir C.  
Founder  
  
Used the software for: Less than 6 months

### "Wow. Just wow. "

April 16, 2018

5.0

Pros

Amazingggggggggg email list generator from a small startup call Viral Loops. Their intuitive software as well as great backend makes it a breeze for a small company like ours.

Cons

Hopefully one day they will be able to integrate ( or produce ) a variety of offerings within their software.

Review Source

EC

Eric C.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Buyer beware"

February 25, 2019

1.0

Laughable

Pros

Nothing, overly expensive. Seriously be careful with these people.

Cons

Con artists. Read their Fine Print! Zero customer service, good luck if you buy it....

Review Source

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