# Mobile Service Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mobile Service Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/150939/Mobile-Service --- # Mobile Service Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mobile Service ## What is Mobile Service? Mobile Service (MS) for RSMC (Repair, Service, Maintenance & Construction) is a scalable cloud-based field service management application. With MS, businesses have full control over Scheduling & Dispatching, Ticket Management, GPS Tracking, Materials Management, and more. Providing for improved productivity & profitability. MS is a convenient solution for field technicians to manage tickets, timesheets, route optimization, service history & payment processing directly in the field. ## What is Mobile Service used for? [Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% Starting price $35 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mobile Service?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.expertservicesolutions.com/&name=Mobile Service) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mobile Service 4.4 (22) VS. [4.6 (442)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price $35 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (22) Ease Of Use 4.5 (442) Value For Money 4.4 (15) Value For Money 4.5 (435) Customer Service 4.9 (22) Customer Service 4.7 (438) ## Mobile Service alternatives [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (228)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/150939/Mobile-Service/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Contract/License Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses Dispatch Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Mobile Access 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Routing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Service 22 features Integrate with a third-party accounting system Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses A collection of customer information such as contact details, demographics, previous interactions, etc. Manage sending personnel and resources to a site as needed Digitally sign online documents System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks Access software remotely via mobile devices Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Generate quotes or estimates for customers Receive system updates as soon as any changes are made Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Oversee technicians and track their assigned work orders Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.2 (15) 4.2 Based on 15 reviews ## Pricing Value for money 4.4 (15) Free Trial Free Version Basic $35.00 Flat Rate,Per Month Value for money 4.4 (15) 4.4 Based on 15 reviews ## Integrations [ QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (22) 4.9 Based on 22 reviews ## User reviews Overall rating 4.4 Based on 22 reviews Filter by rating 5(11) 4(9) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent RY Ramy y. Freelancer Computer Software ### "On the other hand, it is a powerful program that helps us communicate with customers in an elegant m" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 25, 2021 Pros The best thing is the support team available around the clock to solve any problem. It is very nice that you find someone who can contact you at any time, in addition to technical support services, program prices and speed, and they are able to solve any problem as quickly as possible. Also, the training programs available are very valuable and help in the availability of trained workers. To the fullest Cons I do not think that there are any defects, and if the Internet speed in my country is weak, this does not mean that it is a defect in the program, unless there is a solution from the support team of the program Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Antonia L. Admin Construction ### "UCE Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 1, 2018 Pros Clearly indicates which locations are due for maintenance (if contracts are correct) Cons Transferring information from one mechanic to another (or from Ticket to ticket) is difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WB Wayne B. ### "Good overall management software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 21, 2016 We have been using this for over a year. It has helped us streamline our operations and recording keeping. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Sean W. ### "Mobile service review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2016 I have found mobile service very user friendly. Once we switched to the note by Samsung it has been very efficient and little to no problems. The only thing I would like to see is completed tickets staying on the phone for up to a week. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Linda W. ### "A real time saver!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 20, 2016 Making the switch to paperless timekeeping using Mobile Service was one of the best things our company has done. It cut down our payroll preparation time by about 50%. An added benefit for our technician is access to customer notes; they no longer have to call in to find out who the building contact is, what their hours are etc. It's a wonderful time saver. The representative and her team are super to work with and are some of the few App developers who are open to customer suggestion. Using Mobile Service has been a great experience, I highly recommend trying it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Ashley F. ### "Like what I see" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 20, 2016 So far, so good. Mobile Service has helped us to streamline many of our service-related issues that paper dispatching could no longer handle. The team has been helpful and responsive in addressing our issues, and tailoring solutions to our specific needs. Looking forward to many of the improvements that are coming in the next year. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL John L. ### "Best Service Software Available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 20, 2016 We have tried other software, but nothing compares to MSM. It is convenient and easy to use. Getting started is a snap. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jim S. ### "Mobile Service has exceeded our expectations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 19, 2016 The customer support is exceptional with a very quick response time. The representative is very knowledgeable and takes the time to educate those using/implementing Mobile Service. Also, they will take the time and make any custom reports that are needed per the customer which is very helpful. Our employees who use the application love using it. It is very easy to learn and helps with the efficiency of the work day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Doug G. ### "Great customer support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 17, 2016 Customer service team always make us feel valued as customers and jump right onto any concerns that we have. We did have some challenges trying to implement the map tracking feature in Canada without utilising a lot of data on the phones and significantly reducing the phone battery life. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HW Holly W. ### "Good Product, Great People" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 16, 2016 The app works well even when interacting with our office system which is a competitor's. Tech support is always quick to respond and very helpful. Highly recommend :) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/150939/Mobile-Service/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)