Innovation Centric Group

ALTO Accounts Payable


5 / 5
11 reviews

Who Uses This Software?

Midsize companies in western Alberta, Canada.


Average Ratings

11 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Innovation Centric Group
  • www.icgteam.com/
  • Founded 2011
  • Canada

About ALTO Accounts Payable

ALTO Accounts Payable is a flexible solution for invoice approval workflows. Monitors budgets, creates accruals, approves, rejects, reworks invoices. Manages exceptions.


ALTO Accounts Payable Features

  • Approval Process Control
  • Bank Reconciliation
  • Cash Management
  • Check Printing
  • Duplicate Payment Alert
  • Fraud Detection
  • General Ledger Entry
  • Vendor Management

ALTO Accounts Payable Reviews Recently Reviewed!


Get invoices approved internally in one day without any paper

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Streamline the invoice approval process without affecting company policies and proper hierarchy. Flexible workflow.

Cons: When you go from manual to automated the change is different for each employee but once it is implemented and everyone is on board.

Vendor Response

by Innovation Centric Group on May 15, 2019

Hi Noel,

Thank you for taking time from your busy schedule to leave an awesome review for us.
We greatly appreciate it. We will do our best to keep up with the good work and exceed your expectations.

Regards,

Natalia
ICG

"Really easy to follow"

Mar 25, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that I can approve invoices as fast as I can without the need of paper.

Cons: Would like to have the approval capabilities directly through email. This is something they are now working on and hopefully soon will be available.

Overall: It's been good. The system is very easy to use doesn't really require any training and when I've had questions customer support has been easy to reach and friendly.

Vendor Response

by Innovation Centric Group on April 08, 2019

Hi,

Thank you for taking the time to leave a review for us and yes we do already have the approval through email but it can only be made available for clients that request the capability some companies do not allow it for internal security reasons or company policies.

Regards,

Natalia
ICG

All information to approve an invoice in one place"

Mar 27, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: System display invoices in priority order, so I never miss an important invoice that should be approve/ paid soon

Cons: Sometimes too many tabs with information but I guess that the more info better.

Overall: Have not been using the system for too long but it has been really easy to follow what you are supposed to do next, it also complies with our company policies and procedures so I just need to access the system and view what is relevant to me

Vendor Response

by Innovation Centric Group on April 01, 2019

Hi Vielka,

It's great to know to are finding our system easy to use and helpful. Thank you for taking the time from your busy schedule to leave us a review.

Regards,

Natalia
ICG

Very easy to use

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The functions of veryfing myself the invoice received with the products.

Cons: It can improve in the visuals but the program is very helpfull

Overall: I like this program because ia very simple and transparent, the products received are correctly charged in the invoice so we can be sure what we are paying for.

Vendor Response

by Innovation Centric Group on April 01, 2019

Hi! Thank you for taking the time to leave this review. We are very happy you like our platform.

Regards,

Natalia
ICG

Keep you very organized

Feb 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Make your business more easy to manage

Pros: Convince Easy access Friendly use Keep you more organized They have good report Save a lot of time

Cons: Monthly payment a little too much You have to have the knowledge to understand Technical support Pricing

Been using ALTO for a couple of months and it's been Great!

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a great program to have if one needs to keep track of all accounts payable. It's very easy to manage.

Customer Support

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I just got onto ALTO today. I appreciated the friendly customer service

Cons: getting set up was a little tricky, but I got it

Overall: I called in due to unable to register. Once I was set up, she guided me thru the invoicing procedure. She was very friendly.

Vendor Response

by Innovation Centric Group on January 30, 2019

Hi Nikki,

Thank you for taking the time to leave a review for us. It's great to hear you are happy with our support team. We appreciate for your feedback about the set up process we will make sure to identify ways to improve this part of the process.

Best Regards,

Natalia Urena
ICG

I didn't even realize how much money I was losing.

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm always out in the field talking with potential customers so I didn't have time to go through old invoices. Alto is super easy and it takes care of all the bz work for you.

Cons: It can get pretty expensive at first when you put all of your customers invoices in but for me it was worth it.

I am very happy with this software because it has magically helped me and my company organize ourselves.

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software automates and allows the smooth monitoring of the accounts payable processes via invoice and payment of suppliers.

Cons: Probably the most intimidating part of switching to automated AP is the question of "what will the transition be like?".

Accounts payable

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The quick response from the staff with any help.

Cons: I think the ease of using it is excellent but always improving in a more easier is important for someone les technological like me.

Overall: Looking always for a software that i could work in all my accounts payable without having to worry about the complexity and efficiency. It is super easy to use and I alwyas have a quick response from the staff.

Vendor Response

by Innovation Centric Group on April 01, 2019

Hi Wendy,

Great to hear you have been receiving a quick response from our staff and that they have been able to help you. We will keep up the good work.

Thank you,

Natalia
ICG

Review Request

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am in the process of learning the software but seems to be user friendly so far.

Cons: There has been nothing I have found that I didn't like so far. Thank you.

Overall: Rep has been extremely helpful in all my questions and concerns and wonderful to work with. No issues and always willing to answer my questions and assist.

Vendor Response

by Innovation Centric Group on February 15, 2019

Hi Shana,

Thanks so much for taking the time to leave an awesome review. We will keep up the good work to provide you outstanding service.

Have a great day,

Natalia Urena
ICG Team