# Page 2 | Condeco Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Condeco the right Desk Booking solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150960/Condeco-Desk-Booking-Software/reviews --- Condeco 3.9 (72) [View alternatives](https://www.capterra.com/p/150960/Condeco-Desk-Booking-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Condeco ## Showing most helpful reviews Showing 26-50 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KL Kirsty L. Facilities Utilities Used the software for: 2+ years ### "Condeco Review" March 14, 2025 5.0 Pros Condeco is easy to use and it is quick to update and make changes. Cons Sometimes there can be issues when using this with the plug in. Review Source SR Sarah R. Systems and Data Manager - Workplace and Facilities Management Design Used the software for: 2+ years ### "Great web interface, integration however needs improving" December 6, 2024 3.0 Pre-exchange integration and the Condeco app, our staff enjoyed using Condeco. The company themselves were also great to work with. If we can get over the synchronisation issues with Exchange and the app etc. and take full advantage of the Eptura suite of products then there is a potential to win our satisfaction back. Pros The web application is feature rich and works well overall. Cons Integrating with Exchange removes a lot of the web functionality and the booking experience is less than satisfactory. Review Source EN Edward N. Network and Infrastructure Food & Beverages Used the software for: 2+ years ### "Fantastic Product" December 6, 2024 5.0 Easy to deal with from ordering to delivery Pros Easy to set up. Look great and very professional Cons Not much negative. Possibly the price of licensing ? Review Source Response from Eptura June 16, 2025 Thank you, Edward, for taking the time to leave a review for Condeco. Your feedback is incredibly valuable to us and helps us improve our offerings and better serve our customers. KW Kieran W. PM Legal Services Used the software for: 2+ years ### "Highly Recommend Condeco Desk Booking" November 15, 2024 5.0 Pros Condeco has greatly streamlined our organization's ability to leverage shared working space in hybrid environment. Cons There are occasional issues with synchronization between the desktop and mobile applications, though this issue has improved over time. Review Source Response from Eptura December 11, 2024 Thank you, Kieran, for taking the time to leave a review for Condeco. Your feedback is incredibly valuable to us and helps us improve our offerings and better serve our customers. RV Richard V. Director of Facilities Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "The Basics" June 12, 2025 4.0 Overall SpaceIQ has the minimum things needed for our purposes and we are able to make use of the software to get our needs met. I feel it is at a B- right now and looking for a few more features to make it really useful. Pros We are able to get the basic needs met which is seating chart. We do get a few added tools and a nice way to export data. Cons There are a lot of good reporting in the software, however there is not a way to export those reports which leaves you making your own from the raw data pulls Review Source PS Paz S. App Support Law Practice Used the software for: 2+ years ### "Works well but support channels need some looking at" December 6, 2024 3.0 Day to day the product works well but if you ever have a hardware issue then god help you Pros The produce itself is easy to use for the end user. Cons The setup and support channels have been quite a challenge to work with, especially where we had a hardware fault and Condeco support were not very helpful at all Review Source JP Jonathan P. Application Support Analyst Construction Used the software for: 2+ years ### "Great Product" December 6, 2024 5.0 Overall very please with the product and service support. Pros The easy way to manage users and workspaces.N/A Cons Sometime it can be hard to locate the relevent release notes. Review Source Response from Eptura June 16, 2025 Thank you, Jonathan, for taking the time to leave a review for Condeco. Your feedback is incredibly valuable to us and helps us improve our offerings and better serve our customers. HL Harry L. Project Manager Law Practice Used the software for: 2+ years ### "Great product!!!" December 6, 2024 4.0 Overall the product is really good and we are looking forward to see what further developments happen with the product - especially with integrations to Outlook/Teams. Pros The administration side is very easy to use - especially when implementing Condeco into offices as part of office moves or refurbs. Giving users control to be more self efficient and less reliant on IT is beneficial. Cons Some features we do not require and the price should reflect features we use/require at a particular office. Review Source DW Dave W. Head of Pro Services Information Services Used the software for: 2+ years ### "Condeco Overview" November 8, 2024 4.0 Pros A great product and well managed by the Eptura team Cons Price point can be a talking point as being not as competitive in the marktet. Review Source Response from Eptura December 11, 2024 Thank you, Dave, for taking the time to leave a review for Condeco. Your feedback is incredibly valuable to us and helps us improve our offerings and better serve our customers. SB Suzi B. Office Manager Marketing and Advertising Used the software for: 1-2 years ### "Easy desk booking..." April 26, 2024 4.0 Pros Ease of booking desks and overview of who is in each day. As an administrator, ease of cancelling a desk for a colleague not coming in. Cons Pulling reports is not intuitive and fiddly. Not easy to see who was in in the past. Reason for choosing Condeco Our parent company uses Condeco so we can now book desks across all offices / departments. Review Source Response from Eptura May 13, 2024 Hi Suzi, thank you for your feedback on Condeco. We're glad to hear that the platform has made desk booking and daily occupancy management easier for you. We appreciate the feedback on reporting, and I will pass this along to the relevant teams, so we can look at enhancing the reporting aspect in the future. Thanks again, The Condeco by Eptura team DR David R. Technical Illustrator Legal Services Used the software for: 2+ years ### "Condeco Meeting Room & desk booking" September 8, 2023 5.0 Generally been positive. Product support & service desk are very good with prompt resonse times. Pros The product is stable & easy to use. The web app does almost everything, Vendor & Visitor sections are useful and Outlook smart calandar is handy Cons If you haven't used a desk/room booking product before, careful advanced usage planning is recommended prior to submitting the setup spread sheet - and decide early on if you plan to use SSOIt was difficult to get the Outlook add in to work proprely at the beginning and needed quite a lot of project meetings to get it up & running, but this may have been because the office 365 version had just been released.The Outlook add in needs much more develpment to make it the complete product unfortunately and the promised additions must have a much higher priority on the product road map - Reason for choosing Condeco Unknown Review Source NH Nick H. Director Computer Networking Used the software for: Less than 6 months ### "Not fit for consumption" May 13, 2024 1.0 Poor. Very poor Very sad Very upset Very disappointed Pros Nothing, I need forty characters - so still nothing Cons Impossible to get hold of any support. Impossible to activate. No documentation without wading through tonnes of rubbish in the knowledge base. Review Source Response from Eptura May 14, 2024 Hi Nick, thank you for your feedback. I apologise for the challenges you've faced with support. We strive to deliver excellent service to our customers, and we missed the mark this time. I have personally looked into the issues you mentioned and have already coordinated with our team to address them promptly. Please expect a follow-up from us shortly to resolve these matters. Appreciate your patience. The Condeco by Eptura team MS Marc S. Network and Systems Administrator Utilities Used the software for: 2+ years ### "Condeco Review - 9.11.23" September 11, 2023 4.0 Overall experience has been good and support has been very responsive when needed. Pros Compared with other solutions we reviewed, Condeco proved the most intuitive by our end-user testers. It also addressed the requirements we were seeking in a resource management solution. Cons I feel like the administrative side of the portal could be a bit more initiative or laid out a bit more efficiently. It seems you have to jump between multiple menu sections to accomplish tasks that should be handled within a single menu and process flow. I'd also like to see all th eCondeco portals contained within one Portal so it is not necessary to jump between them to accomplish admin tasks. (Eg. Condeco Portal, Vendor Portal, Support Portals) Reason for choosing Condeco End-user and administrative testing/ feedback placed Condeco as the leader in our selection process. We liked the interface and product options and felt the company and solution offered the most potential. Review Source EW Erin W. Director of Space Management Marketing and Advertising Used the software for: 2+ years ### "Reactive versus innovative" February 26, 2024 3.0 Pros I like that as an admin, I don't have to operate from two different portals. Also, the ability to make so much customization and allowing us to build/control/troubleshoot on our own first before involving Eptura engineering. Cons Reliant on the users to push through innovation or innovating as a reaction, versus trying to forecast and keep up with the market. There is no tracking and admin access cannot be further limited within the categories. No cancellation reporting. All new advancements require further monetary investment and everything is an add on. Review Source Response from Eptura March 6, 2024 Thanks for sharing your feedback, Erin! We're glad to hear that Condeco provides you with the convenience of a single portal and the flexibility to customise and troubleshoot on your own. Regarding your concerns, we understand the importance of staying ahead of the market and our teams are continuously working on forecasting and innovating! We have some exciting developments and enhancements coming this year, and we'll share more information very soon. Rest assured, we are committed to providing value-added solutions without additional costs to our customers! Thanks again for the feedback, The Condeco by Eptura team TM Teresa M. Systems Analyst Health, Wellness and Fitness Used the software for: 6-12 months ### "Early experiences by administrator" September 13, 2023 4.0 Reserving personal space works very well.New user experience reserving rooms and using the Polycon is still in the learning phase. Pros 1\. Search function to find team members.2. Booking personal spaces is easy to do.3. Booking meeting room spaces using Microsoft via the Condeco add-in is very helpful.4. Booking grid allows us to see what resources are available all at once. Cons Installation was not easy. Especially getting the room's note pads to connect properly.We would like to link meeting rooms into existing meetings. Reason for choosing Condeco I was not a participant in the selection process. Review Source Response from Eptura November 17, 2023 Thanks for the feedback, Teresa! It’s great to hear your positive comments about the ‘Find a colleague’ search function, ease of booking personal spaces, and the helpfulness of the Condeco Outlook add-in for booking meeting rooms. We apologize for any challenges you faced with the installation, particularly getting your equipment connected. We take all this feedback on board, as we’re always looking at areas we can improve in. Thank you. The Condeco by Eptura team. Matteo A. IT specialist/consultant Automotive Used the software for: 2+ years ### "software prenotazione postazioni " February 22, 2023 5.0 buona anche perchè le postazioni flex sono limitate. Pros Utile per la praticità di fare il check-in direttamente dalla postazione con il "desk".L' utilizzo del software è abbastanza facile e intuitivo, utile anche l' app Android nel caso si debba fare una prenotazione lastminute. Cons la app è meno intuitiva rispetto la versione web.Il periodo per prenotare è limitato a 2 settimane , se si è assenti per un lungo periodo è praticamente obbligatorio utilizzare l' app , oppure farsi prenotare la postazione da un collega. Review Source CG Christine G. Regional Estates Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Meets so many needs in one product" September 11, 2023 5.0 Since Covid we have been able to simply rollout out the desk booking to new sites, and it was so easy. A great product that allows us to set up groups for whatever we need, and set access levels to meet the demand. Pros For me the ability to easily move meetings around, we call it room Tetris, to make the most use of our meeting rooms. Condeco is certainly the easiest that we have seen. The support team are also great at helping, if stuck with something not working, or suggestions on how we can do something better. Cons Nothing that we can think of, and with regular reviews with account team they tell us what is coming up, and we also have the ability to log ideas as well. Alternatives considered [Matrix Booking](https://www.capterra.com/p/275752/Matrix-Booking/) Reason for choosing Condeco so much a better product. easier to use, easier to make our own changes, and our own unique URL Review Source AF Anita F. IS Security Support Analyst Food Production Used the software for: 2+ years ### "Easy to Use" September 11, 2023 4.0 We have been using Condeco for 4 years and overall the product has been very helpful in managing room resource especially when people leave and you need to remove recurring appointments. When returning from Covid the adaptability of the system for us to manage the office and peoples expectations was successful. Ensuring cleaning time, space and accessibility was available for all users. Pros I like the ease of use when booking resources all in one place. Cons The Admin Features are not the most straight forward as the wording used is to describe some parts of the system can be confusing. Not always easy to find what you want quickly and sometimes end up going through most Screens in the Admin area as we don't do many changes. Review Source LS Lynne S. Workplace Manager Consumer Services Used the software for: 1-2 years ### "Excellent desk/meeting room booking system" September 8, 2023 5.0 Good customer service and ease of use of the system Pros The ease of use and being able to use on mobile phone as well. Being able to use with Outlook to book personal spaces and meeting spaces Cons Not being able to book personal spaces more than 5 weeks in advance Review Source MS Maha S. Application Specialist Biotechnology Used the software for: 1-2 years ### "Very good tool, generally stable system, very good support." September 8, 2023 5.0 Generally it's become gradually popular in the company, the problem cases number is not so high. The Support reply swift and are competent. Pros Seamless access acfross devices, ease of deployment, support channel is also very good. Cons Sometimes it's not stable on mobile App where users get logged out frequently. Instructions and the knowhow is bespoke and sometimes not so straight forward.The switch from Exchange Sync to Smart Calendar turned out not to be so easy, it needs a second test tenant in Azure. Review Source AK Anita K. General Affairs Manager Accounting Used the software for: 1-2 years ### "desk booking" November 27, 2023 5.0 We got really good help from \[sensitive content hidden\] how to use easily. Pros Easy to use, working on global and world wide. Cons Not easy to implement, and learn all the features, it would have been better if we had training material, but \[sensitive content hidden\] was really helpful and patient with us. Review Source Response from Eptura December 11, 2023 Thank you for your review Anita. It's great to hear that you find the system easy to use and that it works well on a global scale. We understand that learning all the features can be challenging, so we wanted to let you know about our Knowledge Center (customer.eptura.com). It contains product guides, how-to guides, and best practices to help you make the most of our system. If you have any further questions or need assistance with anything specific, please don't hesitate to reach out to us via the Support Portal. Our team will be happy to walk you through anything you need. The Condeco by Eptura team BO Bianca O. Reception Manager Legal Services Used the software for: 1-2 years ### "Great for everyday use" September 8, 2023 5.0 Pros Condeco is a good room and visitor management system, intuitive and user-friendly, reliable most of the time. Cons issues after automatic weekend updates, client suggestions not being considered Review Source JD John D. IT Support Supervisor Legal Services Used the software for: 2+ years ### "Condeco" September 13, 2023 4.0 mostly great. Pros Ease of use, can book a desk and meting space within seconds Cons Mobile application lacking functionality. Review Source Response from Eptura November 17, 2023 Hi John, thanks for your review. We’re glad that you found our platform easy to use and that it’s a quick task to book a desk or meeting space. We appreciate your feedback on the mobile app, and we want to let you know that we are actively working on further improving the mobile app and its functionality for our customers. Stay tuned for exciting updates in the near future! The Condeco by Eptura team AH Andrea H. Workplace Experience Coordinator Insurance Used the software for: 1-2 years ### "Easy to Use Space Reservation System" September 8, 2023 5.0 Pros Ease of use, user friendly interface, many customizable features Cons There does seem to be some difficulty with our in-house network when it comes to bringing the room screens online for the first time. Also, something in the network was interfering with the screens being able to access the booking calendar. Most likely not a Condeco issue, but still causes problems for us. Review Source EA EMILEY A. Facilities operations Financial Services Used the software for: 1-2 years ### "Desk Bookings " February 15, 2024 4.0 It's a basic tool for desk booking. Would like to have more flexibility with reports, floor plan viewing. Pros Provides basic functions for the end user Cons Several factors but one that stands out is the floor plan. It's not intuitive enough. Reason for choosing Condeco Program was introduced by our parent company in the UK. Review Source Response from Eptura March 6, 2024 Thank you for your review of Condeco, Emiley. We're glad to hear that it provides the necessary desk booking functionality for your end users. Your suggestions for improvements are really useful, as we are continuously working on enhancing our user interface and expanding our features and functionalities to meet our user's needs. In fact, we have some exciting enhancements coming soon to the Condeco floor plan on both the web and mobile app. More information will be shared as we get closer to the release dates. Thanks again for the feedback—The Condeco by Eptura team Similar Products Featured