--- title: "Eptura Engage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Eptura Engage Software - reviews, pricing plans, popular comparisons to other Space Management products and more." source_url: "https://www.capterra.com/p/150960/Condeco-Desk-Booking-Software/" page_type: "product" language: "en" --- # Eptura Engage Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Eptura Engage ## What is Eptura Engage? Eptura Engage (Condeco) is a leading software for employee experience, collaboration, and workspace scheduling. It streamlines people, services, and space management, optimizing hybrid work environments for smarter, more efficient collaboration. Leveraging AI, it finds the best workspaces, simplifies reservations, and optimizes resource use with natural language commands. Integration with Microsoft 365 lets you view in-office schedules, book desks, and boost productivity through Outlook, Teams, and the Mobile Booking App. Track space usage for private offices, meeting rooms, and desks, and easily add visitors and services to reservations. The system automatically finds new rooms if meetings are rescheduled. Automated check-in uses badge swipe data at access control systems to track presence and check employees into reserved spaces. Sensor technology automates check-ins, releases unoccupied bookings, and generates walk-in bookings. ## What is Eptura Engage used for? [Desk Booking](https://www.capterra.com/desk-booking-software/)[Resource Management](https://www.capterra.com/resource-management-software/)[Space Management](https://www.capterra.com/space-management-software/) Top alternative Featured Overall rating Based on 72 user reviews Reviews sentiment Positive 75% Neutral 11% Negative 14% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Eptura Engage?[Manage this product listing](https://www.g2.com/products/eptura-engage/claim_requests/new?auto=true) Rating Breakdown 3.9 +− Features4.0 Value for Money3.7 Ease of Use4.1 Customer Service3.9 Rating Breakdown 3.9 Features4.0 Value for Money3.7 Ease of Use4.1 Customer Service3.9 ## Eptura Engage Reviewers Verdict Updated September 2026 AI summary - Eptura Engage is well-suited for facilities managers and workplace operations teams handling office resource scheduling and desk booking. - Its main advantage is ease of use, with reviewers noting simple navigation and an intuitive user interface for both administrators and employees. - The platform helps teams manage workspace reservations, locate colleagues, and keep desk availability clear in daily operations. - Buyers should weigh a few practical considerations: users mention recurring bugs, setup complexity, and inconsistent customer support responsiveness. - It fits best where user-friendly booking and visibility are key, but may require extra support in complex or highly customized environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Eptura Engage 3.9 (72) VS. [4.5 (1,621)](https://www.capterra.com/p/136078/Float/reviews/) Starting Price Contact vendor Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (72) Ease Of Use 4.5 (563) Value For Money 3.7 (58) Value For Money 4.4 (428) Customer Service 3.9 (64) Customer Service 4.5 (500) ## Eptura Engage alternatives Highest Rated [4.6 (6,112)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.3 (206)](https://www.capterra.com/p/111627/Ganttic/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.5 (563)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/5923/Celoxis/) [View all alternatives](https://www.capterra.com/p/150960/Condeco-Desk-Booking-Software/alternatives/) ## FAQs about Eptura Engage Overview ### Which roles and teams benefit most from Eptura Engage? Eptura Engage is most used by facilities managers, workplace operations teams, and IT support staff who coordinate room booking, desk scheduling, and office resource management. Project managers and directors use it to improve workplace planning and visibility, while executives rely on reporting to support space, technology, and operational decisions. Answer based on 71 reviews Overview ### What company size and industries is Eptura Engage built for? Eptura Engage is built primarily for enterprise companies with corporate offices or conference rooms in multi-use real estate, reflected by 56% enterprise reviewers. It also serves midsize businesses at 25% and small businesses at 19%, with strongest adoption in Insurance at 10%, plus Information Technology and Services and Legal Services at 8% each, especially for desk booking. Answer based on 72 reviews Features and Usability ### What are the key features of Eptura Engage? Eptura Engage includes core workplace booking tools like room booking, desk reservation, meeting room booking, and floor plans with maps. Differentiator features include Outlook and Microsoft Exchange calendar sync, mobile app access, employee directory search, and user management with single sign-on for workspace access and administration. Answer based on 40 reviews Integrations ### Which third-party tools and platforms does Eptura Engage integrate with? Eptura Engage integrates with Microsoft Outlook and Microsoft Teams, including reviewer-cited use with Teams Rooms and Outlook Room Finder. Reviewer feedback centers on room and desk booking through the Outlook add-in, calendar-based scheduling, and meeting space coordination across Microsoft 365 environments rather than a broad set of non-Microsoft tools. Answer based on 19 reviews Getting Started and Support ### What training and onboarding options does Eptura Engage offer? Eptura Engage provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, self-paced reference, and visual walkthroughs for teams getting started with the product. Answer based on 2 reviews Getting Started and Support ### What customer support options does Eptura Engage offer, and how do users rate the experience? Eptura Engage offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as friendly, knowledgeable, and quick to respond, with improving service over time. Some report difficulty reaching help, limited status updates during incidents, and delays resolving complex technical or billing issues. Answer based on 40 reviews Features and Usability ### Is Eptura Engage easy to use? Eptura Engage feels easy to use for everyday booking tasks, especially on floor plans, desks, and mobile check-in. Many employees and office teams find navigation simple in the web portal and app, while some admins say menus, labels, reporting, and setup steps can feel confusing or inconsistent. Answer based on 33 reviews Features and Usability ### How well does Eptura Engage handle room and desk booking? Eptura Engage handles core room and desk booking well for hybrid offices that need shared spaces, floor plans, and team scheduling. Many workplace teams like the app, booking grid, Outlook access, and coworker search, while some users want fewer booking steps, better feature consistency, and stronger calendar integrations. Answer based on 24 reviews Features and Usability ### How good is Eptura Engage for meeting room management? Eptura Engage makes meeting room management practical for daily scheduling, Outlook booking, room displays, and availability tracking. Facilities teams and office admins often find it helpful for recurring meetings and room moves, but some users run into sync issues, add-in problems, hardware setup friction, and occasional check-in or signage reliability concerns. Answer based on 21 reviews ## Features AI summary Based on 1,230 Space Management reviews Capterra data shows that buyers of desk booking software rank the following features as their top priorities: - **Online Booking** (**50%** of reviewers rated this feature as critical) - **Desk Availability Schedule** (**42%**) - **Desk Reservation** (**54%**) Eptura Engage supports all three of the features reviewers value most: **Online Booking**, **Desk Availability Schedule**, and **Desk Reservation**. Together, these capabilities help businesses make workspace booking easier, keep desk availability visible in real time, and manage reservations with less confusion, allowing teams to coordinate office use more efficiently. Online Booking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Desk Availability Schedule 4.6 (24) 66.67% of 24 reviewers that rated this feature as important or highly important A calendar or map that shows occupied and available desks Availability Indicator 4.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Indication whether a resource is available or protected from allocation Floor Plans & Maps 4.3 (23) 73.91% of 23 reviewers that rated this feature as important or highly important Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour Space Reservation 4.4 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Manage the reservation of workspaces Desk Reservation 4.4 (28) 82.14% of 28 reviewers that rated this feature as important or highly important Reserve a desk space that is available Eptura Engage 41 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Application programming interface that allows for integration with other systems/databases Indication whether a resource is available or protected from allocation Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Monitor service demand and performance to plan for adequate resources that meet business needs Provides a channel for team members to share AI models, media files, communicate, and work together identification of people who have recently been in contact with someone diagnosed with an infectious disease Alter the layout and content of reports A calendar or map that shows occupied and available desks Reserve a desk space that is available Manage, store and organize emails within the system or via third-party apps Reminders sent via email Access names, contact information, and roles of employees in a centralized repository Gateway through which employees can access the system Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour Multiple employees utilizing a singular physical workstation at varying intervals Access the system via a mobile application Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Book meetings and appointments through a website or digital platform Matrix barcode that stores information Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation A calendar that shows when rooms are occupied and available Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Manage the reservation of workspaces Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track the frequency of asset usage Allow organizations to streamline the check-in process for visitors. Process of understanding one's position in a physical space via planned routes, signs, colors and images Get Advice We can help you find the software with the features you need. Features 4.0 (72) 4.0 Based on 72 reviews ## Pricing Value for money 3.7 (58) ### Starting price Free trial not available Value for money 3.7 (58) 3.7 Based on 58 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (64) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (64) 3.9 Based on 64 reviews ## User reviews Overall rating 3.9 Based on 72 reviews Filter by rating 5(28) 4(26) 3(8) 2(6) 1(4) Mentioned topic Sorted by most recent MN Marc N. Lead software engineering Insurance ### "Food interface" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 13, 2025 I have no issue using Condeco except sudden name change was confusing to locate the application on mobile and desktop.. Pros Easy to use navigate within mobile app. Can easily identify the floor plan and available desk. I am also able to find the desk where my coworker has been reserved for the day. Cons The update happen during 10 am on Monday which could be heavy usage. It would be much better if it happens at 5 AM Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CC Charles-Henri C. Head of Delivery Construction ### "Good but... Changes should be validated more carefully" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 13, 2025 Very good except during the major incidents which are too often and the lack of information should be corrected. Pros The tool can make all that we need and is friendly. Our customer success manager is great and nice and the first level of support makes a good job. Cons Two many critical incidents and we have no information about that (no information on your status page and the L3 support team gave me information only after I asked my CSM). Today the outlook addin is not working and it is the second time in 6 months. Users are really angry to have to use the website. Moreover, the COM+ was replaced by the M3365 addin and we have too many regression : no more moderation emails (and this is critical) / no detection of moderators (so we can't have different rules for users and moderators any more). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RV Richard V. Director of Facilities Transportation/Trucking/Railroad ### "The Basics" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 June 12, 2025 Overall SpaceIQ has the minimum things needed for our purposes and we are able to make use of the software to get our needs met. I feel it is at a B- right now and looking for a few more features to make it really useful. Pros We are able to get the basic needs met which is seating chart. We do get a few added tools and a nice way to export data. Cons There are a lot of good reporting in the software, however there is not a way to export those reports which leaves you making your own from the raw data pulls Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Melissa J. team lead Business Supplies and Equipment ### "Condeco: A Comprehensive Solution for Workspace Management with Room for Improvement" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 May 27, 2025 Pros Intuitive User Interface: The platform is user-friendly, making it easy to navigate and book resources. Seamless Integration: It integrates well with other tools like Microsoft Outlook and Teams, streamlining workflows. Cons Occasional Performance Lag: At times, the platform can be slow, especially during peak usage. Complex Configuration: Some setup tasks, like permissions or integrations, can be a bit complex and may require additional training or support. Limited Customization: There are restrictions in tailoring certain features or reports to meet very specific business needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jay H. SVP Corporate Systems Media Production ### "SpaceIQ Desk Booking" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 23, 2025 We have been discussing our issues with our nominated account mgr but are struggling to get a clear idea of when features we are missing can be added to the roadmap, even if we are prepared to contribute to their cost. Our account mgr left and we are still waiting for a permanent replacement. Pros I am rating the SpaceIQ desk booking product which covers most of our needs. It's workmanlike enough. Cons I am rating the SpaceIQ desk booking product which whilst basic lacks features that our previous platform (Ricoh) had such as visitor mgt, geo located check in and staff pictures from Microsoft Azure Active Directory. Switched from [Ridoc Desk Navigator](https://www.capterra.com/p/246723/Ridoc-Desk-Navigator/) As part of standardizing on a single product worldwide. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Steve W. CFO and Controller Construction ### "CFO/Controller" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 23, 2025 Horrible, frustrating, waste of time, incompetent and deceitful service team. Proxy-Click system works well, why is the product served so poorly. Pros I don't know Condeco, Eptura is horrible with incompetent and deceitful customer service (i.e., contract support and billing problem resolutions), ProxyClick is highly missed. Cons Near impossible to reach anyone, slow to no response from support links provided, horrible with incompetent and deceitful customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Simon P. Workplace Lead Facilities Services ### "Great User Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 18, 2025 Very limited to back end setup and configuration Pros Support has improved significantly on recent years, the team are more proactive and informative. Development is taking customer suggestions and incorporating them in future sprints. The user interface is well received Cons The operational side of Condeco is at time rather clunky and setup can take longer than it really should. Focus on future enhancements to review how the back end of the system is configured would improve customer experience, as more time can then be allocated to support users Alternatives considered [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) Reasons for choosing Eptura Engage transition costs, time and knowledge of internal clients and admin team Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KL Kirsty L. Facilities Utilities ### "Condeco Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 14, 2025 Pros Condeco is easy to use and it is quick to update and make changes. Cons Sometimes there can be issues when using this with the plug in. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LB Leonie B. Facilities Manager Law Practice ### "Condeco review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 February 14, 2025 Condeco is a mature product, which has not received many useful updates to bring it in line with 2025 or beyond Pros The user interface and ability to book items easily Cons The reporting function is dire. The sales over service tactics Alternatives considered [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/) Reasons for choosing Eptura Engage user interface & prior experience from another company Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HL Harry L. Project Manager Law Practice ### "Great product!!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 6, 2024 Overall the product is really good and we are looking forward to see what further developments happen with the product - especially with integrations to Outlook/Teams. Pros The administration side is very easy to use - especially when implementing Condeco into offices as part of office moves or refurbs. Giving users control to be more self efficient and less reliant on IT is beneficial. Cons Some features we do not require and the price should reflect features we use/require at a particular office. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/150960/Condeco-Desk-Booking-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.