# Duel Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Duel Software - reviews, pricing plans, popular comparisons to other Customer Advocacy products and more. Source: https://www.capterra.com/p/150966/Duel --- # Duel Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Duel ## What is Duel? The Duel Brand Advocacy Platform turns thousands of social affiliates, content creators and micro-influencers in a brand’s customer base into revenue driving communities - all powered through Social Affiliate and Ambassador programs. Duel can also help prove the value of advocacy driven through these programs to a CFO. The Platform integrates with a brand’s eCommerce, CRM and social channels, providing a single view of every advocate that is driving ROI, and powering a brand’s Social Commerce. ## What is Duel used for? [Customer Advocacy](https://www.capterra.com/customer-advocacy-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Duel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://about.duel.me/&name=Duel) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Duel 0.0 VS. [4.6 (100)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) Starting Price $1 Per Month Starting Price $175 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (57) Value For Money 0.0 (0) Value For Money 4.5 (50) Customer Service 0.0 (0) Customer Service 4.8 (53) ## Duel alternatives Highest Rated [4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (16)](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/reviews/) Starting price $1999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [TrueLoyal](https://www.capterra.com/p/143027/Zinrelo/) [4.8 (58)](https://www.capterra.com/p/143027/Zinrelo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143027/Zinrelo/) [PartnerStack](https://www.capterra.com/p/161423/PartnerStack/) [4.8 (91)](https://www.capterra.com/p/161423/PartnerStack/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161423/PartnerStack/) ## FAQs about Duel Overview ### What company size and specific industries is Duel built for? Duel is designed for eCommerce brands and retailers in the fashion and beauty sectors. It fits companies selling consumer products online, especially those focused on apparel, cosmetics, personal care, and related retail categories. Features and Usability ### What are the key features of Duel? Duel offers customer segmentation, referral tracking, and loyalty program tools for managing audiences and rewards. Core capabilities also include incentive management, promotions management, task management, surveys and feedback, and reporting/analytics. Social performance management, collaboration tools, communication management, and API access round out its feature set. Integrations ### Which third-party tools and platforms does Duel integrate with? Duel integrates with 2 third-party commerce platforms: Adobe Commerce and Shopify. These catalog integrations connect Duel to major eCommerce environments for brands managing storefront operations and related workflows. Getting Started and Support ### What training and onboarding options does Duel offer? Duel provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Duel offer? Duel provides email/help desk and chat support. User feedback on support quality is not available, so no claims can be made about response speed, helpfulness, or common issues. The listed channels are the only confirmed support options in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer Segmentation Process of dividing customers into groups based on common characteristics Gamification Games or game-like elements to track progress and reward accomplishments Incentive Management Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Duel 12 features Application programming interface that allows for integration with other systems/databases Manage and track all internal and external communication conducted via calls, email, text, or chat Process of dividing customers into groups based on common characteristics Games or game-like elements to track progress and reward accomplishments Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Design, communicate, and distribute incentives to perform a specific action Log and store the source of contacts/leads View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Gauge satisfaction and receive information for improvement and success ## Pricing Basic $1.00 Per Month ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.