--- title: "VetlinkPRO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VetlinkPRO Software - reviews, pricing plans, popular comparisons to other Veterinary products and more." source_url: "https://www.capterra.com/p/150969/VETLINKSQL/" page_type: "product" language: "en" --- # VetlinkPRO Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VetlinkPRO ## What is VetlinkPRO? VetlinkPRO is a leading Veterinary Practice & Revenue Management Software designed to streamline your clinic’s operations. Simplify appointment scheduling, client communication, and medical record management with our all-in-one solution. VetlinkPRO integrates seamlessly with diagnostic equipment and lab services, ensuring precise patient care. Enhance your practice’s financial health with automated billing, real-time invoicing, and integrated payment processing. VetlinkPay offers same day/next day settlements and surcharging options. Gain valuable insights from our intuitive analytics dashboard to improve efficiency and revenue. VetlinkPRO features a user-friendly interface and customisable workflows tailored to your clinic’s needs. Our dedicated support team ensures smooth operations, allowing you to focus on providing excellent veterinary care. Transform your practice with VetlinkPRO – the ultimate software for veterinary practice and revenue management. ## What is VetlinkPRO used for? [Veterinary](https://www.capterra.com/veterinary-software/)[Horse](https://www.capterra.com/horse-software/)[Kennel](https://www.capterra.com/kennel-software/) Overall rating Based on 43 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price NZ$150 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## VetlinkPRO Overview Updated September 2026 AI summary VetlinkPRO offers practices a platform for managing appointments, patient records, billing, and inventory, serving organizations of all sizes in the veterinary, horse, and kennel software categories. Its features include EMR/EHR, treatment planning, and payment processing, with options for telemedicine, imaging, and integrations. VetlinkPRO is available across cloud, web, desktop, and mobile devices, supporting flexible deployment needs. ## VetlinkPRO alternatives Highest Rated [5.0 (62)](https://www.capterra.com/p/150536/Pet-Manager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (221)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (283)](https://www.capterra.com/p/144329/Time-To-Pet/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about VetlinkPRO Overview ### Which roles and teams benefit most from VetlinkPRO? VetlinkPRO is most used by veterinary practice managers, clinic owners, directors, and senior veterinarians who oversee daily operations and patient care. Management teams use it to streamline scheduling, billing, and reporting, while clinical leaders rely on it to coordinate treatment workflows, maintain records, and support efficient practice oversight. Answer based on 42 reviews Overview ### What company size and specific industries is VetlinkPRO built for? VetlinkPRO targets veterinary clinics, hospitals, and multi-site practices of varying sizes that need support for clinical workflows, billing, reporting, and integrated payment management. It is built for the veterinary industry rather than general healthcare or unrelated business sectors. Features and Usability ### What are the key features of VetlinkPRO? VetlinkPRO offers appointment scheduling and booking management, client and patient portals, EMR/EHR and medical records, invoice management and payment processing, plus SMS reminders and email alerts. It also includes inventory management, reporting and analytics, access controls, multi-location support, and telemedicine. Integrations ### Which third-party tools and platforms does VetlinkPRO integrate with? VetlinkPRO integrates with Flow, Google Calendar, Mailchimp, NetSuite, SmartFlow, and Xero. These connections cover scheduling, marketing, accounting, and workflow needs, giving veterinary practices links to common business and operational platforms without relying only on built-in tools. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does VetlinkPRO offer? VetlinkPRO provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual instructions for reviewing features and steps. Answer based on 6 reviews Getting Started and Support ### What customer support options does VetlinkPRO offer, and how do users rate the experience? VetlinkPRO offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as friendly, knowledgeable, and quick to resolve issues, especially during setup, training, and upgrades. A few reviewers mention occasional delays or harder-to-reach support over time. Answer based on 13 reviews Ease of use ### Is VetlinkPRO easy to use for a busy veterinary practice? VetlinkPRO works well for busy veterinary practices with an interface many teams learn quickly during daily use. Reception staff, nurses, and mixed or equine practices often find scheduling, records, imaging, and forms easy to manage, though some users find the desktop layout dated, certain icons unclear, and reminders or booking workflows too manual. Answer based on 17 reviews ## Features AI summary Based on 1,661 Veterinary reviews Capterra data shows that buyers of veterinary software rank the following features as their top priorities: - **Billing & Invoicing** (**60%** of reviewers rated this feature as critical) - **Patient Records Management** (**67%**) - **Charting** (**59%**) VetlinkPRO supports **Billing & Invoicing** and **Patient Records Management**, covering two of the most requested capabilities in this category. However, it does not include **Charting**. Instead, it offers other important features that reviewers also value, including **Appointment Scheduling** (**61%**), **Payment Processing** (**55%**), and **Prescription Processing** (**49%**). These tools help veterinary practices manage daily visits, handle payments more efficiently, and process medications accurately, allowing teams to keep front-desk and clinical workflows organized. Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Patient Records Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Prescription Processing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Client Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Confirmations/Reminders 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email VetlinkPRO 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Service Management: Manage relationships with customers and address customer concerns - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Event Calendar: A list of events with their respective dates - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Historical Reporting: Information, data and reports that are being tracked over time - Horse Database: A repository of information about horses in an organization's care - Horse Management: Tracks expenses, feeding schedules, and overall horse health - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Medical Records: Records of patients' medical history - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (39) 4.7 Based on 39 reviews ## Pricing Value for money 4.7 (38) Free Trial Basic NZ$150.00 Per Month Value for money 4.7 (38) 4.7 Based on 38 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Flow](https://www.capterra.com/p/150388/Flow/)[ SmartFlow](https://www.capterra.com/p/130402/Smart-Flow-Sheet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (43) 4.9 Based on 43 reviews ## User reviews Overall rating 4.8 Based on 43 reviews Filter by rating 5(33) 4(10) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Muhammed S. Medical director of aman veterinary clinic Veterinary ### "I’m very like the VetlinkPro software and professional technical support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2023 Pros Covers all requirements of veterinary clinics and hospitals Cons Just need little enhancement for filelink app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GH Greg H. Managing Director Veterinary ### "Upgraded to VetLinkSQL Cloud " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2020 Pros Energy Vets recently upgraded to VetLinkSQL Cloud from having an onsite server since installation. The transition was organised after hours and was very smooth with just minor tweaks required the following day. We also noticed an immediate improvement in the speed of the application and are very happy with the change. Cons We should have migrated to the Cloud sooner Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kirsten B. Practice Manager Veterinary ### "Simple and easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2020 ' Pros I find VETLINKSQL to be very easy to use despite not having had any formal training on it yet. Whenever I do have a question, the help desk staff are always available and happy to help. Recently, \[SENSITIVE CONTENT HIDDEN\], visited our clinic to introduce a new staff member and while here he took some time to show me several features I wasn't aware of that have saved me valuable time and reduced mine and our staff's workload considerably. Thanks \[SENSITIVE CONTENT HIDDEN\]!' Cons Whenever there are upgrades, as one of the first clinics to trial the newer version, we sometimes get frustrated with the little issues that might pop up - however, this is to be expected with any upgrade trial and the helpdesk team work quickly to resolve them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bronwen B. Owner and Head Veterinarian Veterinary ### "Software that fulfills multpile requirements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2020 Really good customer service; training was great; responsive and courteous; Pros Ready to use on day1; Cloud-based so I can access anywhere; Online booking option; Mobile App for when no signal available; Bulk emailers and reminders; easy to send histories; multiple additional features that I am still learning about! Cons Was not able to use on my MacBook, however that was due for an upgrade at the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Danae D. Practice Manager Veterinary ### "VetLinkSQL Online Booking System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2019 The VetLinkSQL online booking system has integrated so seamlessly into our daily appointment scheduling. More than 100 of our consultations per month are booked online. The easy, user friendly format and convenience of around the clock appointment requests both increases our level of client service, and reduces the volume of phone calls through our reception. Overall, I think the online booking system created by VetLinkSQL has been one of their best additions. Pros Very innovative company that comes up with new and exciting features all the time. Excellent customer support! Cons Not a lot to complain about. Would love to see more training webinars. Switched from [RxWorks](https://www.capterra.com/p/10010759/RxWorks/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nicholas P. Veterinarian/Director Veterinary ### "Amazing service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2019 As with most hospitals, we were always busy and were taking our time to move to the cloud with VetLinkSQL. Then it happened. Our server crashed with multiple drive failures, and our tech was out of options. We sent a single SOS email to CFL and they immediately fired up a cloud server, transferred our database that they always backed up for us in their cloud, and had 10 users up and running before the end of day! Honestly amazing service and such an incredible relief to be back up and running so quickly! This is why we have stayed with VetLinkSQL all these years. Thank you rep team, we appreciate your response to “Disaster Recovery” and give it 6 stars! Pros Extremely easy to use with a huge number of features and numerous third party integrations. Their helpdesk is fantastic. What we really like is continual innovation that assists our business to streamline our processes. Cons Not much to report as they are really responsive if and when we do have a problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PW Peter W. vet Veterinary ### "Inhouse Sever Crashed " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 4, 2019 “Just amazed as how quickly and smoothly I got moved to the cloud! You wouldn't believe it but one of my in-house server RAID hard drive died on a Thursday, so I ordered a replacement (HP drives are not cheap) and before it even arrived the second RAID hard failed the very next day - Friday! I called up VetLinkSQL and they were able to fire up their cloud server, configure it, and get us up and running in their cloud, with our complete database by the next day (Saturday). The whole system is running so smoothly we can’t even tell the difference, except that we will never have to purchase a server again or worry about failing drives. Added bonus is that no VPN and so on to access from home or my phone! Pros Intuitive for users! and easy to transition across to the cloud!! Cons not much , VetlinkSQL staff were great to work with and VERY accommodating!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Debra C. Practice Manager Veterinary ### "Vetlink SQL " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2018 We moved to VetlinkSQL 4 years ago after using another product which was outdated and clunky. Very happy with the decision and the support we receive. The software is evolving with new features each year that keep up with changing technology and changing business needs. Pros This software is relatively easy to learn to use and its colour coding helps with the visuals without having to search for appointment status. All the tasks you need are available. Cons Searching for specific types of records can be difficult to work out. But this is a more complex task anyway. Adding a staff member for a day not already in their roster doesn’t bring in double-booking function. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Scott M. Senior Veterinarian Veterinary ### "Smooth migration to cloud hosted VetLinkSQL" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2018 I would recommend that you move to the CFL cloud environment as soon as your server gets close to warranty. For multi-branch clinics, just do it now, and get rid of those Spark VPN bills. It's also great not having to apply updates all the time & if you need to increase the performance of the cloud server due to changing demands it only takes minutes, not hours. Pros At Rappaw we have five very busy clinics with 29 terminals. We used to run a central server for VetLinkSQL and a PACS Server for digital x-ray image backup at our main branch. As our servers got older and required replacement we were advised to look at cloud options. The CFL team assisted us to migrate to their Amazon cloud environment, and honestly, it was smoother than we had anticipated. In addition to VetLinkSQL, we also saw it as a good opportunity to move our PACS Server with all our digital DICOM images to the cloud with fully automated backups! Since migrating to the cloud hosted version of VetLinkSQL, we have very happy branch clinics who report an increase in speed – that’s because they now connect directly to the cloud, instead of via a slow Spark VPN (Virtual Private Network) to our own local server. As we are running an open source PACS server (Conquest), I was pleased how easy it was to migrate all the images and PACS software to the cloud too. Everything runs very smoothly and the migration experience went very well. CFL were great doing all the data migration & setup online. The new routers & direct cloud connection via UFB (Ultra-Fast Broadband) meant that we could move away from the expensive, outdated Spark VPN we were previously using. We just had to connect the Computers, Thin clients, Tablets, and Printers to the internet & it all worked amazingly well. Cons None at present time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BI Bofu I. MR ### "One of the best veterinary management software on the market" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 2, 2018 Pros POS integration and the ability to notify your clients via SMS and email. Being cloud hosted is a plus for those who require more flexibility. Cons Spell-checker can be improved and the color scheme can be updated with more brighter ones. All the rest is customizable with some work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/150969/VETLINKSQL/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.