# Page 2 | VetlinkPRO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is VetlinkPRO the right Veterinary solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150969/VETLINKSQL/reviews --- VetlinkPRO 4.8 (43) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 10th, 2026 # Page 2 - Reviews of VetlinkPRO ## Showing most helpful reviews Showing 26-43 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Colin H. Business Manager Veterinary Used the software for: 2+ years ### "Helped make running of the business a lot more controllable" May 12, 2017 5.0 Pros The day to day organisation of appointments for different staff members. The ability to have several staff using the program in different areas of the business. Cons Not having complete tracability of invoices that have been cancelled or deleted.But this will be a feature in the future which will assist us . Review Source Response from VetlinkPRO May 12, 2017 Hi Colin, thanks for your kind review. Audibility is one of VETLINKSQL's strengths - you can certainly get a report on this. Just go to: REPORTS / BILLING / Bulk Inv Summary and then fill in the dates for auditing and select "Cancelled" as Yes. You can also enter a particular client if you want to audit one person - otherwise leave it blank and it will give you every single one for that date range. Call our help-desk if you require assistance. Cheers BH Bill H. Director Veterinary Used the software for: 2+ years ### "I have been using Vetlink for over 25 years. The support and functionality is second to none!" September 6, 2017 5.0 It is the complete practice management package! Pros The software has evolved over time and continues to evolve. Deven Patel is always happy to provide support and do his best to ensure the product meets our expectations. CFL is always happy to listen to our ideas and customize the software where ever possible. The recent innovations are excellent. The abilities of Vetlink to interact with products like Smartflow and our Idexx in house lab equipment help to improve work flows and efficiency. Cons Reporting. While the software has the ability to customize reports, this is not always simple. I understand there are developments in the pipeline to improve this. Review Source BC Braden C. Practice Owner Veterinary Used the software for: 2+ years ### "Great support. Very open to new ideas" May 31, 2017 5.0 Affordable and very user friendly. Pros Always developing new features. Very easy to access customer support and talk to someone who knows what they are doing. Simple to use and very short learning curve. Change over from old system was nearly seamless. Cons It will still take a bit of time to develop all the features I would like, but that is a long list and is quite specific so I don't think anyone else could do it all either, and I don't think other companies would be so keen to listen to new ideas. Review Source Response from VetlinkPRO May 31, 2017 Thank you Braden! We have received your ideas around Wellness Programs and they have been forwarded to the developers. It will be discussed once we get back to that module in a couple of months. Cheers! BB Bronwen B. Owner and Head Veterinarian Veterinary Used the software for: 1-2 years ### "Software that fulfills multpile requirements" May 11, 2020 5.0 Really good customer service; training was great; responsive and courteous; Pros Ready to use on day1; Cloud-based so I can access anywhere; Online booking option; Mobile App for when no signal available; Bulk emailers and reminders; easy to send histories; multiple additional features that I am still learning about! Cons Was not able to use on my MacBook, however that was due for an upgrade at the time. Review Source WG\[C W G \[Bruce\] C. Owner Hospital & Health Care Used the software for: 2+ years ### "Vetlinksql findings from a small animal city practice." June 22, 2016 4.0 I have been associated with CFL since 1993. During this time Rohit and Deven have contiuned to develop the program and provide support. As my practice is only 10 km from their place of business I have always obtained my hardware from them also. Over the years I have taken advantage of courses run by CFL with many of these not having a cost. Over all I and my staff have always experienced courtesy and promptness with any of our requests for assistance. Pros Excellent for recording histories and all client details. Ease of attaching photos and other records such as referral notes from other clinics. Use of templates for repeat prescriptions and other documents. Stability of the program. Cons No major faults. Review Source GH Greg H. Managing Director Veterinary Used the software for: 2+ years ### "Upgraded to VetLinkSQL Cloud " December 22, 2020 5.0 Pros Energy Vets recently upgraded to VetLinkSQL Cloud from having an onsite server since installation. The transition was organised after hours and was very smooth with just minor tweaks required the following day. We also noticed an immediate improvement in the speed of the application and are very happy with the change. Cons We should have migrated to the Cloud sooner Review Source LA Louise A. Practice Manager Veterinary Used the software for: Less than 6 months ### "Ease of transition" October 2, 2016 5.0 We have just moved from an opposition product to what we see as a full service! The transition was seamless and painless! Congratulations Vetlink on ensuring a successful transition. Of course, the odd glitch, but nothing like the horror stories we have heard when other practices have changed software. We looked at the product over several months, and went through a couple of review sessions with Deven; he and the staff at Vetlink have always been eager to help, no question has been to hard. The training has been thorough and supportive, and the help desk staff have been absolutely brilliant! We chose this product for the functionality and what it could offer us in terms of reporting, and overall ease of use. Its only early days for us, but we are very happy, and have no doubt will continue to applaud this system as we learn to appreciate more fully what it can do for us! Pros We are looking to the future. We have several growth plans in the pipeline and see Vetlink as best supporting those plans. The mobile app is a great initiative and one we cant wait to get using. This will make out of clinic notes and billing so easy. In the meantime, the depth of reporting and functionality of the program is amazing. Cons The Hotel module is taking a bit longer to get used to, but Deven and the help desk are being fully supportive. Im sure that this is mostly just getting used to a new system. Review Source AR Angela R. Bookkeeper Veterinary Used the software for: Less than 6 months ### "Vetlink distinctly stood out to us as our future computer system when we made our very 1st enquiries" October 11, 2017 5.0 Peace of mind that our business is running on reliable software. Our data is secure and accurate. Pros The support staff was very comprehensive in his introduction of this program to us. We were comfortable putting our business needs into this program with his guidance. He even helped us find hardware support! Which has been a great success. Demonstrations were informative and thorough. Data conversion was smooth and we were coached through every step and knew what to expect with confidence. When the system went live in our vet hospital, we were well prepared from our practice on the demo system and on the shoulder training with Richard was fantastic and very welcomed. Richard was very professional and nothing was too much trouble. He empowered all of us and set us up for success! A true teacher. We are now 8 weeks in, whilst we are still learning, we now have software that is reliable to use, comfortable to understand and software support only a phone call away. Vetlink has been a wise choice for us. A very happy team! Cons End of period procedures take a little getting used to. This is NOT a fault, just a new learning process. We will get this! Review Source JC Joe C. Practice Partner Veterinary Used the software for: 2+ years ### "We have nothing but great things to say since switching both of our practices over to Vetlink SQL" April 12, 2017 5.0 Things have run relatively seamlessly since switching both of our practices over to Vetlink SQL. The team at CFL/Vetlink have ensured that any support / troubleshooting happens promptly and we feel, compared with previous underwhelming software providers, we are getting fantastic value for money from Vetlink and our upgraded modules. Pros Value for money, user friendly, great customer support Cons lacking some of the reporting options we would ideally like Review Source LL Louise L. Veterinarian/Practice Owner Used the software for: 2+ years ### "We have been loyal Vetlink sql customers for several years now." February 19, 2018 4.0 Pros The inter-activeness of the diary is great, the ability to easily upload images into the patient files is also an asset. I like being able to log onto the serve rfrom any of our workstations and use the mobileapp out in the fields. Cons It can take several 'clicks' to perform simple tasks and the cost of the multibranch systemappears to be prohibitive at present.. Review Source KW Kathy W. Practice Manager Used the software for: 2+ years ### "We recently changed to a cloud server as our old server was not performing well" July 25, 2018 4.0 Pros we have been using Vetlink since about 1990 and are happy with the overall performance but needed to upgrade to a cloud server. This has made a world of difference to the speed and performance of the programme Cons we were having a lot of problems prior to our upgrade to a cloud server but now are happy with the way things are going Review Source RB Roger B. Business Manager Veterinary Used the software for: 2+ years ### "CFL personnel understand our business. Backup support is pleasant, prompt and efficient." May 13, 2017 4.0 The software provides a management tool that is uncomplicated and comprehensive. Pros Vetlink software program is user friendly and has a comprehensive reporting system that is not complicated. Regular upgrades are always available to meet the changing needs of our business. Review Source Response from VetlinkPRO May 15, 2017 Thank you Roger; much appreciated. JS Justin S. Director Used the software for: 1-2 years ### "Easy transition, easy to use. Great backend. " May 3, 2017 5.0 Pros Support is excellent. Mobile app works a treat and is getting better with every update. Back end reporting is good and getting better with the new online reporting and benchmarking service. Cons User interface is a little old fashioned and could be updated. This tends to make desktop version feel a little clunky. Review Source CS Casey S. Business Manager Veterinary Used the software for: 2+ years ### "Fantastic CRM" December 5, 2016 5.0 Absolutely fantastic CRM - has all the functions we need for our busy practice. After sales support is second to none. Pros Ease of use After sales support Review Source NB Nikki B. Accounts Manager Veterinary Used the software for: 6-12 months ### "Awesome program" April 12, 2017 5.0 From the very start the team at Vetlinksql have been great. Customer service is always friendly and prompt and as far as value for money, it's better than any other program I seen. Every feature that you can think of has been thought of. Love it!!! Pros It's very easy to use and has a logical sequence. Everything has been thought of and it works well. Review Source KF Keith F. Principal Used the software for: ### "Very practical software package" May 20, 2016 4.0 We have been running VETLINKSQL since Jan 2010 and are very happy with the programme. The transition from RxWorks was handled very efficiently with great cooperation between Vetlink staff and our techs who were reworking the network. The level of support given during the transition and since installation has been excellent. We have recently integrated our in house Idexx Catalyst One machine with VETLINKSQL and it is a huge improvement to our in-house testing procedures & billing. While we are still underutilising a lot of its functions we find the programme to work very well for both small animals and large animals (mostly dairy) and would definitely recommend it to other practices. Review Source LC Louise C. Owner Used the software for: ### "Fantastic" May 29, 2016 5.0 We started our Equine Veterinary business just over 5 years ago. We launched with Vetlink and have also utilised Vetlink in two other businesses we have bought and sold over the last few years. Vetlink is very user friendly, amazing support and very easy to do business with. We have referred many other Vets to buy Vetlink and will continue to do so. Keep up the GREAT work Vetlink. . Review Source MJ Michael J. Principal Used the software for: ### "We have been with SQL from the outset (and Vetlink since 1991) and it does everything we need." May 29, 2016 4.0 We recognize we underutilize the system; but that always gives us the opportunity to delve further if we need. Helpdesk backup service is great, upgrades regular and non-intrusive, and the moderate fees are all positives for us. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.