Who Uses This Software?

Designed for discrete product manufacturers serving the Aerospace, Medical Device, Semiconductor Equipment, Automotive, Precision Optics, Apparel, and Industrial Equipment markets.


Average Ratings

19 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • 1factory
  • www.1factory.com/
  • Founded 2011
  • United States

About 1factory Manufacturing Quality

1factory - Simple Powerful Manufacturing Quality Control Software. NCRs, CAPAs, SCARs, QC Plans, Drawing Ballooning, First Articles (FAI), Incoming Inspection (IQC), In-Process Inspection, Finished Goods Inspection, SPC, Process Capability (Cp, Cpk), CMM Data Import, Digital Gage Input. Reporting, Dashboards, and Real-Time Supplier Data Access. Industries Served: Aerospace, Medical Devices, Semiconductor Equipment, Automotive, Precision Optics, Packaging, Machining, Metal Fabrication.


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1factory Manufacturing Quality Features

  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management

1factory Manufacturing Quality Reviews Recently Reviewed!


Adds visibility and helps us drive positive change

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use!
I've had some experience with other programs, and they have a ton of functionality but are usually way too much and convoluted to use (inputting information takes too many steps and therefore falls to the wayside).
1 Factory is a different story; it's very straightforward.
Cost!

Cons: -> As of today, there ARE NO CONS.
When we first started with it, it wasn't quite there for what we needed. That was QUICKLY remedied by Nipun and his staff. They're still hard at work adding more and more functionality and addressing all of our needs. I'm quite surprised by the level of attention, detail, and customer support.

Overall: We are a medium sized Aerospace manufacturing machine shop and in need of SPC capabilities. The cost and ease of use brought us in, the customer support and added functionality (to OUR needs) has really cemented us with 1 Factory.
Although we started with great interest in the SPC functionality, our needs very quickly re-focused to the QUALITY aspects of 1 Factory. The functionality wasn't quite there when we first started but Nipun and his staff are QUICK to implement changes and modify multiple aspects to our specific needs. We're doing things we've NEVER done before because of the ease of use and straightforward interface.
We've been able to add so much visibility to our quality functions that we're moving in a positive direction with a lot of purpose, driven by the data; it's great.
We have plenty of other improvements to be made to our company and Nipun is there ready to help us achieve them.

Recommendations to other buyers: Try it. I find it hard to believe that this wouldn't work wonders for you.

World-class Quality Control product

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Organization is made simple by having all of our Quality records in one place.
-Inspection plans are made for any Manufacturing Operator to successfully follow inspection criteria.
-Visual aids to spot any trends in the manufacturing process.

Cons: The 1factory Team has listened to our thoughts, visited many time and took action to help improve and streamline our Quality department in many ways. Any cons have got worked and accommodated to benefit every 1factory user.

Overall: The Quality Assurance department is typically a paper-heavy manually driven environment that can be tied to cumbersome tasks such as; filing, storing, and revisiting data at a moment¿s notice. As a department/company doing our part working towards minimizing paper waste while maintaining or exceeding compliance with customer¿s standards, being paperless is an important priority. We are ballooning drawings in 1factory, capturing data at each work-center as the parts are being made, and importing data from our CMM. Being able to automatically record hundreds of dimensions electronically via our CMM¿s is quick; recalling data is fast-and-easy even when searching through a long history of records. Through my experience from a user¿s stand-point, The 1factory Technical Support is right on par with the actual 1factory product being held at a world-class standard.

Recommendations to other buyers: Make the effort to try 1factory and what it has to offer, you will not be disappointed!

Capterra-loader

The software has been instrumental in keeping us compliant with ISO 9001 and IATF 16949

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is easy to use and learn. I have been in the Quality Assurance world for quite some time now and find that both new and seasoned persons would appreciate the simplistic, yet elegant, approach to quality. This software would not only help companies who have never had a CAPA/8D or quality assurance department, it also helps structure and document receiving inspection, supplier CAPA, Internal CAPA. The simplistic way that it produces reporting is a great and useful tool for anyone looking to gain or maintain compliance with regulatory bodies (ISO/AS/IATF) as well as keeping customer satisfaction high with quick reporting/number assisgnments to CAPA/8D reports.

Cons: There are no short comings to this software. Anytime I hit any type of bottleneck, I have been able to reach out to 1Factory and an immediate solution is brought forth by the developers. Great response.

Overall: The ease of use has allowed our company to quickly scale this sector and provide both Internal and External customers the ability to document from receiving inspection all the way though to production and customer satisfaction. This software is very useful for Quality Assurance implementation, maintenance and documentation.

The 1Factory has given us the way to work properly and according to highest standards.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All of the features in the software have been well designed and the company constantly improves its performance according to the customers requirements and meets more and more international standards.
We have been able to improve our acceptance audit and build an improved customer complaint system with the help of the software.
Today we are trying with the ability of the software to do process audit in the production lines of our suppliers that includes SPC and control production processes (cpk ppk).
In external audit it is very easy to show the auditors the qualities that the software enables in managing quality and keeping processes more complete and accurate than before.

Cons: Most of our request is fulfilled by 1Factory as a regular self improvement and we have call session from time to time with the 1Factory team to coordinate the features we want to improve. so we only have a good experience with the software.

Top 3 new technologies in the past 10 years introduced into our company.

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The powerful tools and features to create and capture data for our internal purpose and more importantly our customers. It reduced so much time collecting data and gave us even more results then we had previous.

Cons: Every software has it's on quirky functions or bugs and never can you find one that will do everything you want. I see most of the problem is when companies don't know how to evolve or change there procedures to make a tool work. I really don't have an issue enough to list a least liked feature of this software.

Overall: Real time data collection, competitive edge, company wide use, accountability to the product we build.

Real time Quality Control

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Cons: None

Overall: This is a Real Time Quality Control Product. It's extremely user friendly and requires minimal training. Inputting data is simple, easy and is conditionally formatted. All quality assurance personal instantly see if a dimension is in or out of tolerance. This alone is a huge time saver when it comes time to review Inspection Data packages and will give your end customer the confidence that data reports are 100% accurate. Data is easily imported by CMM reports and by manually inputting the features that the CMM missed. Review of Inspection data now only takes a few minutes to review and sign off. In out old system, the review process could take upto several hours. Also at the same time as you input data, you get real time SPC results of each feature.

Tech support at 1Factory is excellent. They respond to all questions and concerns, usually within minutes and typically solve all issues and problems. They do everything in their power to give me everything I ask for down to customized formats to solve my more difficult issues.

Highly recommended. They are World Class extremely professional. A+

We're very happy with software how it's improved our overall manufacturing process.

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Since implementing 1factory on our shop floor we have seen a noticeable improvement with less non-conformance found during Final Inspection. Problems are identified at the machine with corrections being made early in the manufacturing process, thus improving our overall manufacturing flow. Less bottlenecks at Final Inspection with having to 100% inspect a lot before shipping to the customer.

Our customers have been equally impressed as well. Showing their parts being inspected at the source of manufacturing with real time data, sets JWP apart from their other suppliers.

As a Quality Manager, having the ability create First Article Inspection Reports in a fraction of time it would normally take is a tremendous relief. My inspectors can spend more time inspecting parts instead of creating bubbled drawing and attribute sheets. Along with this huge saving in time, having the AS9102 format available is a huge help with our Aerospace customers.

Cons: Not to the fault of 1factory, having the ability to directly link with the Ziess Calypso CMM software would further help with our Inspection Department's productivity.

Huge Time Saver!

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Recently we had a spike in new business with over 60 parts needing First Articles. With the help of 1factory we were able to bubble the drawings, program our CMM to the bubble drawing and directly download the data right onto the First Article form saving lots of time of having to search CMM reports and find the dimension needed. We were able to complete this task of First Articles meeting all deadlines and shipping dates. It was a huge time saver since we are presently understaffed and it made our Quality department shine!

Absolutely Blown Away

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For us Quality professionals, I think it's fair to say that 'traditionally' we would spend vast amounts of time collecting, compiling and presenting data (all in slightly different formats depending on audience), persuading operators to record measurements, reminding purchasing to find and organise vendor documentation and then compiling all of this information at the last minute for a customer... Well, now there's no need for that, because it's all in here! A one stop shop for nearly everything you would ever need regarding measurement traceability, SPC, Quality Plans, Supplier Management, inspections, the list goes on. Constant updates and communication from the 1factory team and amazing devotion to improving and development make this tool better literally every time you access it. Could not recommend 1factory with any more enthusiasm!

Overall: Huge time savings, excellent built in data analysis, all reports can be generated from the data already there. Extremely powerful tool!

Time Saver & Real Time Analysis made easy

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First Article time reduced over 50% - Professional customizable output
Cpk data and Process analysis done in real time No extra data entry steps
CMM data auto populated for First Article, Process Analysis or Customer output

Cons: Add more report formats and make reports configurable. Read all CMM software. Add gage R & R.

Overall: Save time & Effort

High quality software, awesome customer care

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Very high quality software to enhance company product quality control, a central cloud based software is always helpful to communicate internally and externally. If you have a question or a special demand, you send a email to the technical support, you can always get response by Webex conference within a few hours, and 99% of your request can be fulfilled within a week.

Worth the Investment

Mar 29, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: If you work in Quality Control, this will be the most powerful tool you can use day-to-day. Within days our production floor experienced 40% less non-conformances . As a defense contractor, our customers appreciated the AS9102 format and our inspectors now spend more time actually inspecting now that reports are seamlessly generated.

Cons: There is a slight learning curve for this software, but this can be easily overcome even for the most basic user. Just make sure you spend the time reading the tutorials/introduction training - you won't regret it!

Game Changer

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1factory is a complete game changer for our quality department. It reduces time spent preparing inspection reports by roughly 66%. Implementation and full integration took 2 hours. If you are not running 1factory your quality department is behind the times.

Cons: I do not have any complaints at this time except that I wish 1factory could help us with our manufacturing scheduling.

Efficient and easy to use manufacturing production floor software

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: If I could give customer support more than 5 stars I would have. The 1factory team has been extremely helpful and responsive throughout our interactions from pre-adoption through today.

We utilize this software primarily as a measurement data recording and analysis tool. It was easy to implement and the 1factory team helped us with a customized import tool to transition from our old inspection instructions to the 1factory system. The software is fast and efficient for both the admins and the operators.

The 1factory team has been very open to suggestions and if they find solutions that apply to all of their customers they have an implementation plan in no time. We have been extremely satisfied with their product and their customer service.

Work Life is so much better !!

May 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is amazing what it can do !! The efficiency and cost effectiveness alone was a big win for us. For years I have been looking for this kind of software to make our work life a little less redundant in the Incoming Quality Assurance department and this was the one. Not only is the software great, the service they provide, and the quick response to what you need is just top of the line great.
This software provides Less paper work, less errors, more quality, monitoring capabilities, spec. requirements, QC Plans, Inspection Plans, Supplier Dash boards, all of this and so much more. And did I mention the money it saved in labor...outstanding !!! Altogether a winning situation. Great Job and Special Thanks to NG, ON, and 1Factory Team !!!!

1Factory delivers results.

May 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked in the optics/thin film industry for almost 40 years and I can say with confidence that 1Factory is a superior product. As a Supplier Quality Engineer, I can further attest to the ease of use, efficiency, attention to detail and innovation. All this comes together with 1Factory software to help deliver meaningful results that can help drive higher levels of incoming product quality as well as enable proactive interface with suppliers and provides an excellent platform for internal record keeping as well. There are many advantages to implementing 1Factory, not the least of which is the 1Factory team's excellent customer service.

Q.A. Genious

May 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As I was progressing with our ISO certification, every thing I needed was in 1 factory , If it needed tweeking 1 factory would make it so almost instantly. As we encountered items that we needed 1 factory would come to our business look at the situation, we would discuss what was to be done and usually within 1 week it was live. The customer service is better than expected. This is very powerful and easy to use software.

AWESOME!!!!!

Jun 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: 1Factory makes my job SO easy! I don't use it all the time but I wish I did. Even in the early stages it was very accessible and whenever I had a question, Nipun got back to me right away. The customer service is outstanding. Highly recommended!!

1Factory has helped us reduce our hands on tact time in more than half. Awesome tool.

May 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started using in for incoming inspection but it is quickly becoming the go to tool to help manage our supply chain performance.