# 1factory Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about 1factory Software - reviews, pricing plans, popular comparisons to other Quality Management products and more. Source: https://www.capterra.com/p/151002/1factory --- # 1factory Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) 1factory ## What is 1factory? 1factory’s QMS software delivers 10X the capabilities at one-third the price of traditional quality management systems. 1factory combines lightning-fast performance with intuitive design that quality teams actually love using. Training is completed in hours instead of days and customers go live the same day. 1factory provides onboarding and training, and does not require expensive third-party customization. Migration is completed in days to weeks instead of months. 1factory delivers dramatic results: for example, VIDAR (an ITT Company) cut audit preparation time by 83%, while Fairview Machine went completely paperless within a few months and aced its audits. Over 500 manufacturers across 30+ countries trust 1Factory to simplify compliance, accelerate certification, and deliver continuous audit readiness. ## What is 1factory used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Calibration Management](https://www.capterra.com/calibration-management-software/)[Job Shop](https://www.capterra.com/job-shop-software/) Top alternative Featured Overall rating Based on 48 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $75 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 1factory?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.1factory.com/&name=1factory) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 1factory 4.9 (48) VS. [4.5 (534)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price $75 Per User, Per Month Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (48) Ease Of Use 4.1 (533) Value For Money 4.9 (40) Value For Money 4.2 (435) Customer Service 4.9 (46) Customer Service 4.5 (498) ## 1factory alternatives [4.6 (354)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (129)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (60)](https://www.capterra.com/p/147317/PropelPLM/reviews/) Starting price $73.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (122)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151002/1factory/alternatives/) ## FAQs about 1factory Overview ### Which roles and teams benefit most from 1factory? 1factory is most used by quality engineers, quality managers, and QA leaders who need to standardize inspections, manage nonconformance workflows, and maintain traceable quality records. Manufacturing and engineering teams use it to monitor production quality and process improvements, while executives and plant leaders rely on it for visibility into supplier performance and operational compliance. Answer based on 46 reviews Overview ### What company size and industries is 1factory built for? 1factory is built primarily for small discrete manufacturers, with 82% of reviewers from small businesses and Aviation & Aerospace leading at 14%. It also serves automotive and medical device companies, each at 11%, and extends to midsize firms at 11% and enterprises at 8% across sectors like machining and industrial equipment. Answer based on 47 reviews Features and Usability ### What are the key features of 1factory? 1factory offers quality management features such as inspection management, defect tracking, nonconformance tracking, CAPA, and corrective workflow controls. It also includes document management, audit trail, electronic signature, supplier quality control, traceability, real-time reporting, and statistical process control for compliance and production tracking. Pricing ### How much does it cost and what fees or limitations are included? 1factory starts at $30 per user per month for the Quality Management (QMS) plan with a 10-user minimum. Manufacturing Quality costs $75 per user per month with a 5-user minimum, and Supplier Quality is $50 per user per month with a 25-user minimum. No free trial or free version is listed. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does 1factory offer? 1factory provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced guidance. Answer based on 4 reviews Getting Started and Support ### What customer support options does 1factory offer, and how do users rate the experience? 1factory offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as fast, helpful, and attentive, often getting answers within hours and extra guidance through web conferences or meetings. Reviewers also note the team listens to feedback and implements requested changes quickly. Answer based on 11 reviews Features and Usability ### Is 1factory easy to learn and use day to day? 1factory makes daily quality work easy to learn and run, with intuitive workflows, fast plan updates, and simple data entry. Quality teams, operators, and inspectors often mention quick adoption, CMM import convenience, and clear traceability, though some users want more interface customization as their processes become more specific. Answer based on 16 reviews Features and Usability ### How good is the 1factory user interface? 1factory offers a clean, intuitive interface that helps quality teams find records, build inspection plans, and review SPC data quickly. Inspectors, engineers, and manufacturing teams often like the uncluttered layout and visual tools, though some organizations want more user-controlled customization to better match internal preferences and workflows. Answer based on 10 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Defect Tracking 4.8 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Corrective and Preventive Actions (CAPA) 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Quality Control 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes Reporting/Analytics 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Access Controls/Permissions 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Compliance Management 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier 1factory 51 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Material list of manufacturing parts and associated costs Schedule the calibration of instrumentation and maintenance requirements Track and monitor efficient handling of all changes/transitions Record and track all relevant internal and external communications Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Investigate and take action at root cause or error in processes to prevent recurring issues Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Digitally sign online documents Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and monitor processes/products to ensure they meet international standards developed by the ISO Identify issues and deviations from specifications Track the production of materials and items over certain periods or seasons Ensure that quality requirements and standards are met across production processes Receive data and information in real time Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Manage and control the security aspects of an organization's digital assets, resources, and operations Track and assign specific serial numbers to products Statistical methods to assist with and maintain quality control of processes Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Qualify, select, and monitor supply chain partners Manage the planning and execution of supply chain activities Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track and document the history, application, or location of an item or activity Track employee/learner's progression through training programs Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.9 (43) 4.9 Based on 43 reviews ## Pricing Value for money 4.9 (40) [View pricing plan details](https://www.capterra.com/p/151002/1factory/pricing/) Manufacturing Quality $75.00 Per User,Per Month It includes: - PDF Auto-Ballooning - Control Plans - First Article Inspections - AS9102 - Work In-Process Inspection - Sampling Plans - Finished Goods Inspection - SPC, Western Electric Rules - Automated CMM Data Import - PPAP - Reports Quality Management (QMS) $30.00 Per User,Per Month It includes: - Document Control - Authoring - Version Control - Approval Process Control - Access Control - Quality Matrix - Training Management - Complaints Management - Task Tracking - CAPA - Complaints Supplier Quality $50.00 Per User,Per Month It includes: - Incoming Quality Control (IQC) - Supplier Lifecycle Management - Supplier Portal - Supplier First Articles - Supplier PPAPs - Supplier Inspections and Certs - Supplier Corrective Actions Value for money 4.9 (40) 4.9 Based on 40 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (46) 4.9 Based on 46 reviews ## User reviews Overall rating 4.9 Based on 48 reviews Filter by rating 5(45) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LM Lorenzo M. Quality and production manager Transportation/Trucking/Railroad ### "QMS, maybe we're there. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2026 Very positive experience,The team is always ready to listen to you and find possible solutions to improve the software. they improve quickly the request and The software gets better with every update. Pros all-in-one system for quality. Document, incoming control plans, Manufacturing control plans FMEAs, calibration etc. The support is great when we have doubts or issue. It is very easy to use, both for me who works with it daily and for company operators. Cons Migrating the documents wasn't easy, but that's the way it is with all new software. In my opinion, some features should be implemented to make it perfect. Some small issue with balloning the drawings. Switched from [Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/) No support. The company completely forgot about us, no updates, no feedback, then came the communication that everything had to be changed, increasing the cost by almost 50%. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wade J. Exec. Dir. Global Quality Defense & Space ### "QMS software change and upgrade" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 Overall, we’ve had a really positive experience with 1Factory—it’s a huge upgrade from the QMS software we used before. I appreciate how easy they are to work with; the team is responsive, supportive, and genuinely great to have as a partner. The software offers a lot more capability than we’re used to. It has built-in features that help us monitor and improve our processes across the entire flow—from suppliers all the way through to customers. Pros I like that 1Factory is an all-in-one system—it ties together inspection, calibration, assembly, and APQP in one place. It’s given me a much clearer view of issues so I can spot them, track them, and measure them across every stage of production. Plus, it’s really easy to use and way more intuitive than the system we had before Cons At the beginning the hardest part was to import existing data and/or documents. However, since then 1Factory has worked with us to mitigate those difficulties and has improved this process. Specifically, the methods for incorporating documents has improved by 100%. Originally, we also had a loss of function in a few areas during our transition, but again 1Factory listened to our concerns, found wisdom in our requests and made software improvements. Switched from [Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/) They planned to increase the cost by 30% and could not meet FedRamp requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jake N. Quality Engineering Technician Machinery ### "My 1Factory Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 1Factory has made my job easier when it comes to creating inspection plans and gather data from the shop floor. I enjoy using this software and hope to use more of its features in the future to help my company grow. Pros Its very user friendly and customer service is excellent! The ability to pull data from computer-based gages automatically is huge for the inspection process. This saves us time and money from having to hand type in all of our data. Creating inspections plans is way easy than most of the other softwares we have used. All of our comments, questions, and concerns when using this software have been met with open minds and care by the customer service team. Cons Initially the leader lines for balloons didn't work all the time. The OCR didn't always distinguish between text/numeric properly. Switched from [Discuss.io](https://www.capterra.com/p/204049/Discuss-io/) This software did not do well in creating inspection plans Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BD Bennie D. Quality Engineer Industrial Automation ### "Great SPC software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 User Friendly and customer service is very responsive and helpful. The ease of software lets the training of new operators very easy . Pros The ease of the software for production reporting. The graphs are very accessible to help with production support crews to see trends. Cons The revision levels. Every time we make a change to a plan it makes a new revision. When that happens, we need to update control plans Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. John M. President Medical Devices ### "1Factory is 1Fantastic Quality Software!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 We were using another software that was painfully slow Slow in inspection plan creation Slow in input of inspection data And terribly confusing to export inspection data using it reports Switching to 1Factory was a breath of fresh air for everyone in the organization!! Pros Ease of use Intuitive for users for the most part Easy to adapt to as an organization Speed of User Interface/ Responsiveness (No lag) The architecture of the software Cons Nothing bad to say / No complaints Honestly there is nothing I that comes to mind in terms of something I don't like about it. Switched from [High QA](https://www.capterra.com/p/248001/High-QA-Inspection-Manager/) Frustratingly difficult and laggy within our organization Alternatives considered [Fulcrum](https://www.capterra.com/p/136604/Fulcrum/) Reasons for choosing 1factory Already established ...the alternatives we looked at were new products Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Michael C. Quality Engineer Aviation & Aerospace ### "1Factory - a welcomed application" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2025 1Factory is a relatively new application, so there are various opportunities for improvement, but the support staff is unbelievably good - very quick to respond to issues/suggestions. Very helpful. Pros Well designed, easy to use, quick/easy access to raw data downloads in each of the modules. Cons Not all data is available to download. Missing ability to Mass Update (for e.g., in instances of multiple variants of Supplier/Vendor Names). Very weak reporting options. Alternatives considered [SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/) Reasons for choosing 1factory Price, intuitive design, accommodated all our business needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2025 We welcome customer feedback and use it to actively improve the product as seen in the vast majority of reviews. However, we cannot act on fake “incentivized” reviews, where this site emails random people and asks for reviews in exchange for monetary compensation. There is no record of this person has ever signed up or used the 1factory system. ML Mouhamad L. Director Of Manufacturing Aviation & Aerospace ### "Best product available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2024 Excellent experience. I was able to impress all my customers by showing off 1factory. Pros 1Factory has everything you need. Everything is connected. The best part about 1Factory is the customer service. \[sensitive content hidden\] is always available for any question and he will respond within the hour and sometimes sets up a zoom meeting to explain and help. Cons Working with specific customers, we ran into an issue that our sampling plan is not available in 1factory. It's on the radar to be added in the future. Switched from [Discuss.io](https://www.capterra.com/p/204049/Discuss-io/) It didn't have all we need. It was just ballooning and upload to net inspect. Alternatives considered [High QA](https://www.capterra.com/p/248001/High-QA-Inspection-Manager/) Reasons for choosing 1factory 1factory is more user friendly. It checked all our boxes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FM Ferdinand M. Business Process Specialist Mining & Metals ### "Comprehensive Quality Software that's easy to implement and use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2024 Pros \- Comprehensive package that covers all aspects of a quality management system - Intuitive User Interface - Strong ballooning capabilities and fast CMM upload - Excellent customer support team and training material - SAAS allows for fast implementation and does not require software version management - Compatible with ITAR requirements through Gov cloud hosting and individual access right settings Cons Haven't encountered anything negative yet but will update if something comes up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tanya M. President Transportation/Trucking/Railroad ### "Brilliant, Thoughtful, Effective Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2023 Pros We bought this software for the PPAP and FAI functionality. The all in one packaging and intuitive processing structure, paired with master controls and seamless automations, made our choice for 1factory a NO BRAINER. We have yet to explore all this software has to offer - I am confident it will solve many more problems as we integrate with all its incredible features. Cons Honestly, nothing. Anytime we ran into, or run into a snag, 1factory's customer service is on top of solutions. They always have the answer, and I see them using customer feedback to what appears to be monthly continuous improvements and innovative enhancements for what real users actually need, with (+ a fantastic website for simple learning and troubleshooting). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KahLeong C. QMS Manager Mechanical or Industrial Engineering ### "Solved our quality team needs and added value to our customers." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2023 Overall experience is 5 ⭐! Looking forward to more new features 😊 Pros We wanted to improve one of our highly important process which is the new tooling full dimensional measurement process from ballooning the dimensions to measured data automation. 1factory PDF auto-ballooning and auto-uploading of CMM data solved our needs. Our customers were very satisfied as we are providing faster and more accurate reports. Our in-process inspection became more productive and efficient after using the QC Plan, Inspection and Analytics features. We had productivity gain of about 20% after using 1factory on our production quality control, eliminating use of paper-based data recording and human error in recording and data entry. Since all data is digitised, we've speed up the traceability time of historical data during customers and third parties audit. The historical data provided us a quick visual view of our manufacturing performance thus providing confidence and assurance to our customers. Customer service was prompt, patience and supportive in responding to our enquiries.We also like the continuous improvement and adding of features such as PPAP, Gage GR&R.One great delighters was the Chinese language subtitles training videos and the user interface. It's so thoughtful and it helped our users to learn and embrace the software with ease. Cons We were not familiar with some features and functions but the 1factory folks were always patience and supportive in helping us to learn and master them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151002/1factory/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MasterControl Quality Excellence vs 1factory](https://www.capterra.com/compare/148577-151002/MasterControl-vs-1factory)