--- title: "1factory Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 1factory Software - reviews, pricing plans, popular comparisons to other Quality Management products and more." source_url: "https://www.capterra.com/p/151002/1factory/" page_type: "product" language: "en" --- # 1factory Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) 1factory ## What is 1factory? 1factory’s QMS software delivers 10X the capabilities at one-third the price of traditional quality management systems. 1factory combines lightning-fast performance with intuitive design that quality teams actually love using. Training is completed in hours instead of days and customers go live the same day. 1factory provides onboarding and training, and does not require expensive third-party customization. Migration is completed in days to weeks instead of months. 1factory delivers dramatic results: for example, VIDAR (an ITT Company) cut audit preparation time by 83%, while Fairview Machine went completely paperless within a few months and aced its audits. Over 500 manufacturers across 30+ countries trust 1Factory to simplify compliance, accelerate certification, and deliver continuous audit readiness. ## What is 1factory used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Calibration Management](https://www.capterra.com/calibration-management-software/)[Job Shop](https://www.capterra.com/job-shop-software/) Top alternative Featured Overall rating Based on 49 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $75 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 1factory?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.1factory.com/&name=1factory) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 1factory 4.9 (49) VS. [4.5 (537)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price $75 Per User, Per Month Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (49) Ease Of Use 4.1 (536) Value For Money 4.9 (41) Value For Money 4.2 (437) Customer Service 4.9 (47) Customer Service 4.5 (501) ## 1factory alternatives [4.6 (66)](https://www.capterra.com/p/148633/Isolocity/reviews/) Starting price $220.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (354)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (62)](https://www.capterra.com/p/147317/PropelPLM/reviews/) Starting price $73.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151002/1factory/alternatives/) ## FAQs about 1factory Overview ### Which roles and teams benefit most from 1factory? 1factory is most used by quality engineers, quality managers, and QA leaders who need to standardize inspection plans, manage nonconformance workflows, and track supplier or production quality. Manufacturing engineers, process specialists, and operations executives benefit from its visibility into process performance, compliance readiness, and continuous improvement across plants and teams. Answer based on 48 reviews Overview ### What company size and industries is 1factory built for? 1factory is designed for discrete product manufacturers, primarily small businesses at 82%, with aviation and aerospace leading reviewer industries at 13%. It also serves medical devices and automotive manufacturers at 11% each, with additional use across midsize businesses at 10% and enterprises at 8%. Answer based on 49 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of 1factory? 1factory offers quality management features such as inspection management, nonconformance tracking, corrective and preventive actions (CAPA), complaint management, and change management. It also includes audit trail, document management, electronic signature, supplier management, traceability, statistical process control, real-time reporting, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? 1factory starts at $30 per user/month for the Quality Management (QMS) plan, with a minimum of 10 users. Manufacturing Quality costs $75 per user/month with a 5-user minimum, and Supplier Quality costs $50 per user/month with a 25-user minimum. Reviews call the pricing reasonable and competitive. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does 1factory offer? 1factory provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual step-by-step guidance for users reviewing features and setup. Answer based on 4 reviews Getting Started and Support ### What customer support options does 1factory offer, and how do users rate the experience? 1factory offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as fast, helpful, and attentive, with quick replies, live troubleshooting sessions, and openness to feature requests. Several reviewers say issues are addressed promptly and custom needs are handled with care. Answer based on 12 reviews Features and Usability ### How easy is 1factory to learn and use? 1factory makes day-to-day quality work easy to learn and faster to complete for inspectors, engineers, and production teams. Many users describe the interface and workflows as intuitive, with quick training and simple data entry. Some teams note that initial data or document migration can take effort, but ongoing use feels straightforward. Answer based on 18 reviews Features and Usability ### How good is the 1factory user interface? 1factory offers a clean, intuitive user interface that helps quality teams work quickly with inspection plans, SPC, and reporting. Many users like the fast response time, clear visual tools, and simple layout. Some teams want more user-level customization, and a few mention earlier issues with ballooning leader lines or OCR accuracy. Answer based on 13 reviews ## Features AI summary Based on 2,560 Quality Management reviews Capterra data shows that buyers of quality management software rank the following features as their top priorities: - **Document Management** (**55%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) 1factory supports all three of the features reviewers value most: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain consistent product standards, and meet regulatory requirements, allowing teams to improve oversight and reduce quality-related issues. Quality Control 4.9 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes Compliance Management 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Access Controls/Permissions 4.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Change Management 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and monitor efficient handling of all changes/transitions Corrective and Preventive Actions (CAPA) 4.9 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Defect Tracking 4.8 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Process of tracking logged defects (errors) in a product or service to create new versions to fix the error 1factory 51 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bills of Material: Material list of manufacturing parts and associated costs - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Change Management: Track and monitor efficient handling of all changes/transitions - Communications Management: Record and track all relevant internal and external communications - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Nonconformance Tracking: Identify issues and deviations from specifications - Production Tracking: Track the production of materials and items over certain periods or seasons - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Serial Number Tracking: Track and assign specific serial numbers to products - Statistical Process Control: Statistical methods to assist with and maintain quality control of processes - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traceability: Track and document the history, application, or location of an item or activity - Training Management: Track employee/learner's progression through training programs - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.8 (44) 4.8 Based on 44 reviews ## Pricing Value for money 4.9 (41) [View pricing plan details](https://www.capterra.com/p/151002/1factory/pricing/) Manufacturing Quality $75.00 Per User,Per Month It includes: - PDF Auto-Ballooning - Control Plans - First Article Inspections - AS9102 - Work In-Process Inspection - Sampling Plans - Finished Goods Inspection - SPC, Western Electric Rules - Automated CMM Data Import - PPAP - Reports Quality Management (QMS) $30.00 Per User,Per Month It includes: - Document Control - Authoring - Version Control - Approval Process Control - Access Control - Quality Matrix - Training Management - Complaints Management - Task Tracking - CAPA - Complaints Supplier Quality $50.00 Per User,Per Month It includes: - Incoming Quality Control (IQC) - Supplier Lifecycle Management - Supplier Portal - Supplier First Articles - Supplier PPAPs - Supplier Inspections and Certs - Supplier Corrective Actions Value for money 4.9 (41) 4.9 Based on 41 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (47) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (47) 4.9 Based on 47 reviews ## User reviews Overall rating 4.9 Based on 49 reviews Filter by rating 5(46) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DK Demetrius K. Quality Manager Business Supplies and Equipment ### "Best QMS decision I ever made" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 I have been working with 1Facotry for aver 2 years, and the experience has been a complete delight. i came into my current company needed a support system to help with our Quality Management system. I came across 1facotry and was intrigued the the reasonable pricing, and once we started the onboarding process, I had clear and constant communication through the entire Implementation process. As my company continues to grow I feel relieved to have the expert support and backing of the 1Factory team. Pros The speed in which i was able to implement the software throughout our manufacturing facility was extremely fast and easy. The 1factory team is very responsive and I appreciate how they take into consideration any comments or needs that will better help my facility operate their system. The Cost for this service is very competitive and offers the best bang for your buck. Cons Since the system is always evolving and taking recommendations. There may be some features that are not available right now, but I know with time more features will be included. Alternatives considered [Arena QMS](https://www.capterra.com/p/135978/Arena-Quality/) [ComplianceQuest](https://www.capterra.com/p/136111/ComplianceQuest/) [QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/) Reasons for choosing 1factory The pricing was much better and it offered me what i needed for Quality Management and quality control Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lorenzo M. Quality and production manager Transportation/Trucking/Railroad ### "QMS, maybe we're there. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2026 Very positive experience,The team is always ready to listen to you and find possible solutions to improve the software. they improve quickly the request and The software gets better with every update. Pros all-in-one system for quality. Document, incoming control plans, Manufacturing control plans FMEAs, calibration etc. The support is great when we have doubts or issue. It is very easy to use, both for me who works with it daily and for company operators. Cons Migrating the documents wasn't easy, but that's the way it is with all new software. In my opinion, some features should be implemented to make it perfect. Some small issue with balloning the drawings. Switched from [Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/) No support. The company completely forgot about us, no updates, no feedback, then came the communication that everything had to be changed, increasing the cost by almost 50%. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wade J. Exec. Dir. Global Quality Defense & Space ### "QMS software change and upgrade" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 Overall, we’ve had a really positive experience with 1Factory—it’s a huge upgrade from the QMS software we used before. I appreciate how easy they are to work with; the team is responsive, supportive, and genuinely great to have as a partner. The software offers a lot more capability than we’re used to. It has built-in features that help us monitor and improve our processes across the entire flow—from suppliers all the way through to customers. Pros I like that 1Factory is an all-in-one system—it ties together inspection, calibration, assembly, and APQP in one place. It’s given me a much clearer view of issues so I can spot them, track them, and measure them across every stage of production. Plus, it’s really easy to use and way more intuitive than the system we had before Cons At the beginning the hardest part was to import existing data and/or documents. However, since then 1Factory has worked with us to mitigate those difficulties and has improved this process. Specifically, the methods for incorporating documents has improved by 100%. Originally, we also had a loss of function in a few areas during our transition, but again 1Factory listened to our concerns, found wisdom in our requests and made software improvements. Switched from [Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/) They planned to increase the cost by 30% and could not meet FedRamp requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jake N. Quality Engineering Technician Machinery ### "My 1Factory Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 1Factory has made my job easier when it comes to creating inspection plans and gather data from the shop floor. I enjoy using this software and hope to use more of its features in the future to help my company grow. Pros Its very user friendly and customer service is excellent! The ability to pull data from computer-based gages automatically is huge for the inspection process. This saves us time and money from having to hand type in all of our data. Creating inspections plans is way easy than most of the other softwares we have used. All of our comments, questions, and concerns when using this software have been met with open minds and care by the customer service team. Cons Initially the leader lines for balloons didn't work all the time. The OCR didn't always distinguish between text/numeric properly. Switched from [Discuss.io](https://www.capterra.com/p/204049/Discuss-io/) This software did not do well in creating inspection plans Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BD Bennie D. Quality Engineer Industrial Automation ### "Great SPC software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 User Friendly and customer service is very responsive and helpful. The ease of software lets the training of new operators very easy . Pros The ease of the software for production reporting. The graphs are very accessible to help with production support crews to see trends. Cons The revision levels. Every time we make a change to a plan it makes a new revision. When that happens, we need to update control plans Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. John M. President Medical Devices ### "1Factory is 1Fantastic Quality Software!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 We were using another software that was painfully slow Slow in inspection plan creation Slow in input of inspection data And terribly confusing to export inspection data using it reports Switching to 1Factory was a breath of fresh air for everyone in the organization!! Pros Ease of use Intuitive for users for the most part Easy to adapt to as an organization Speed of User Interface/ Responsiveness (No lag) The architecture of the software Cons Nothing bad to say / No complaints Honestly there is nothing I that comes to mind in terms of something I don't like about it. Switched from [High QA](https://www.capterra.com/p/248001/High-QA-Inspection-Manager/) Frustratingly difficult and laggy within our organization Alternatives considered [Fulcrum](https://www.capterra.com/p/136604/Fulcrum/) Reasons for choosing 1factory Already established ...the alternatives we looked at were new products Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Michael C. Quality Engineer Aviation & Aerospace ### "1Factory - a welcomed application" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2025 1Factory is a relatively new application, so there are various opportunities for improvement, but the support staff is unbelievably good - very quick to respond to issues/suggestions. Very helpful. Pros Well designed, easy to use, quick/easy access to raw data downloads in each of the modules. Cons Not all data is available to download. Missing ability to Mass Update (for e.g., in instances of multiple variants of Supplier/Vendor Names). Very weak reporting options. Alternatives considered [SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/) Reasons for choosing 1factory Price, intuitive design, accommodated all our business needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2025 We welcome customer feedback and use it to actively improve the product as seen in the vast majority of reviews. However, we cannot act on fake “incentivized” reviews, where this site emails random people and asks for reviews in exchange for monetary compensation. There is no record of this person has ever signed up or used the 1factory system. ML Mouhamad L. Director Of Manufacturing Aviation & Aerospace ### "Best product available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2024 Excellent experience. I was able to impress all my customers by showing off 1factory. Pros 1Factory has everything you need. Everything is connected. The best part about 1Factory is the customer service. \[sensitive content hidden\] is always available for any question and he will respond within the hour and sometimes sets up a zoom meeting to explain and help. Cons Working with specific customers, we ran into an issue that our sampling plan is not available in 1factory. It's on the radar to be added in the future. Switched from [Discuss.io](https://www.capterra.com/p/204049/Discuss-io/) It didn't have all we need. It was just ballooning and upload to net inspect. Alternatives considered [High QA](https://www.capterra.com/p/248001/High-QA-Inspection-Manager/) Reasons for choosing 1factory 1factory is more user friendly. It checked all our boxes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FM Ferdinand M. Business Process Specialist Mining & Metals ### "Comprehensive Quality Software that's easy to implement and use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2024 Pros \- Comprehensive package that covers all aspects of a quality management system - Intuitive User Interface - Strong ballooning capabilities and fast CMM upload - Excellent customer support team and training material - SAAS allows for fast implementation and does not require software version management - Compatible with ITAR requirements through Gov cloud hosting and individual access right settings Cons Haven't encountered anything negative yet but will update if something comes up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tanya M. President Transportation/Trucking/Railroad ### "Brilliant, Thoughtful, Effective Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2023 Pros We bought this software for the PPAP and FAI functionality. The all in one packaging and intuitive processing structure, paired with master controls and seamless automations, made our choice for 1factory a NO BRAINER. We have yet to explore all this software has to offer - I am confident it will solve many more problems as we integrate with all its incredible features. Cons Honestly, nothing. Anytime we ran into, or run into a snag, 1factory's customer service is on top of solutions. They always have the answer, and I see them using customer feedback to what appears to be monthly continuous improvements and innovative enhancements for what real users actually need, with (+ a fantastic website for simple learning and troubleshooting). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151002/1factory/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MasterControl Quality Excellence vs 1factory](https://www.capterra.com/compare/148577-151002/MasterControl-vs-1factory)