--- title: "Knack Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Knack the right Database solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/151003/Knack/reviews/" page_type: "reviews" language: "en" --- Knack 4.5 (99) [View alternatives](https://www.capterra.com/p/151003/Knack/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Knack Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews LG LaQuita G Fund Development DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: I used a free trial. “Knack offers a highly customizable platform that can be tailored to a wide range of needs, making it adaptable as our organization grows or changes, providing the flexibility we need. “ June 2, 2025 RD Roger D Founding DirectorNon-Profit Organization Management, Self-employedUsed the software for: More than 2 years. “The flipside of its power is that there are many features we're not managing to use because of our own internal, technical limitations.“ April 29, 2025 FH Frank H EVP Quality Risk and ComplianceComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “I am not a 'tekkie' but I have a consulting/process background and I find it reasonably easy to create at least the basic infrastructure of apps and I have a Knack 'expert' who completes the work“ May 1, 2025 FH Frank H EVP Quality Risk and ComplianceComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “I have created a number of them as I found whats on the market to be expensive and not really flexible enough.“ May 1, 2025 Carl W PresidentElectrical/Electronic Manufacturing, Self-employedUsed the software for: More than 2 years. “One of the Knack team members offer to copy and make some tweaks to my app to get my going. If you need any assistance, their support team is great. “ April 12, 2025 AC Alan C PrincipalEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “So I assume they might refund the first month out of goodwill, but of course they are not obligated so I don't mind if they don't. But -- fun news-- despite TWO emails in that 2nd month requesting cancellation, ( I am not using it and not loading their servers or using their tech support in any way whatsoever, it cost them zero to have me subscribed and not even logging on)“ June 6, 2024 NG Navlok G Software Development ManagerLegal Services, 11 - 50 employeesUsed the software for: More than 2 years. “It also provides various helpful features to automate workflows.“ April 14, 2025 SM Swetha M Senior engineerAviation & Aerospace, 10,001+ employeesUsed the software for: 6-12 months. “Has limitation in tool usage and proper tutorials of demonstration is not available“ November 24, 2022 ## Showing most helpful reviews Showing 1-25 of 99 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adam C. Managing Director Telecommunications Used the software for: 6-12 months ### "Sky is the Limit" August 4, 2019 5.0 Fantastic. We had worked to solve problems for no less than 24 months prior to our introduction to knack. From the time we started with knack we had a minimum viable internal product within 90 days and a customer facing web-portal (providing sales, project, and invoice detail) in 180 days. With knack we have have saved an immeasurable amount of time and resource. Pros Very simple to solve for Secure, HIPPA, PCI compliant user logins. Ability to pivot large data-set with simplified permission based views - no incremental expense for additional users / views / roles. Cons Support. Our reliance on knack is significant in pre-sale functions and as a result, when it breaks we have always defined the solution (or created the work-around) several days before a knack tech gets around to responding to our requests. Alternatives considered [Ninox](https://www.capterra.com/p/163351/Ninox/)[Caspio](https://www.capterra.com/p/137206/Caspio/)[Zoho Creator](https://www.capterra.com/p/211755/Zoho-Creator/) Reason for choosing Knack 'record' versus 'user' based rates. Switched from [Zoho Creator](https://www.capterra.com/p/211755/Zoho-Creator/) Zoho (circa 2017) ran slow, profiles/roles difficult to provision, integrations broke regularly (though this could be the fault of zapier or integromat). Review Source CK Cary K. Info Sys Mgr Education Management Used the software for: 2+ years ### "Great Zero Code Front End App" May 28, 2025 5.0 I really enjoy it. It can serve so many functions. It's a great tool that I wouldn't want to be without. Support has been great as well, and they are constantly working on new features. It's affordable as well. I think the price is a massive win and what help prevents us from even shopping around. Pros It's flexible, but not so much that you lose control. It's a great tool to get a project up and running very quickly, but can support a lot of more detailed interaction with Flows and the API. Cons It's sometimes complicated to do complicated actions between tables, but if you have the cash, Flows will allow you to do it without too much complication. Alternatives considered [Airtable](https://www.capterra.com/p/146652/Airtable/) Reason for choosing Knack Didn't do what Knack does for us. Had some cool features, but lacked more than it added. Review Source LW Leanne W. Web Design and Development Non-Profit Organization Management Used the software for: 6-12 months ### "Numerous bugs and lack of customer service taint an otherwise useful tool" November 5, 2019 3.0 This system worked well for what we needed this year. The main need was to create a system to enter and track points from our various members for year-end awards. This was a complex system to build because of the many different categories involved, and so far Knack has handled it. Building the system was extremely frustrating at times, as fields and properties would sometimes refuse to update, or the system would just hang and not do anything. I have built other apps with much the same issues. Customer service was initially helpful but now seems to ignore my requests for looking into bugs even after multiple attempts to have them resolved. We are on the middle tier plan. For example in one of my apps, the app simply hangs if I sort a certain table by one of the fields. Their answer was to not sort it by that field when using the app. I have also had records that should have been deleted not be deleted. I have put my own stop checks into the app and have not had any corrupted data as of yet, but the issues I've had do concern me. Pros \-Easy to learn and build numerous apps -Lots of functional field types -Easy to customize CSS and Javascript for each app if desired -Excellent price point Cons \-Very buggy -Customer service was initially very responsive, but eventually stopped responding to my requests for simple bugs in my app to be fixed, even after numerous attempts to resolve. Alternatives considered [Tadabase](https://www.capterra.com/p/176871/Tadabase/)[QuintaDB](https://www.capterra.com/p/119271/MyTaskHelper/)[Caspio](https://www.capterra.com/p/137206/Caspio/) Reason for choosing Knack Caspio was too expensive for what we received. Tadabase and QuintaDB are not fully realized yet and did not have the required calculation fields necessary. Review Source FH Frank H. EVP Quality Risk and Compliance Computer Software Used the software for: 2+ years ### "There's a KNACK to it!" May 1, 2025 4.0 I have created a number of applications in Knack over the last 3 or 4 years. I am not a 'tekkie' but I have a consulting/process background and I find it reasonably easy to create at least the basic infrastructure of apps and I have a Knack 'expert' who completes the work You may want to think about making standard apps available for a number of quality management areas like quality management, risk management, compliance management et al. I have created a number of them as I found whats on the market to be expensive and not really flexible enough. Just a thought. Happt to discuss Pros 1 You dont need to be a developer to create apps in Knack. I like how easy it is to create Objects/Fields and then with Pages which makes it easy to construct screen views 2. Role based access complements workflow and embeds process responsibilities 3. Built in Reporting using graphics /click throughs 4 Online access makes it easy rather than having an in-house team supporting an instal version 5 Security - very important in my case in Healthcare - and ability to configure Cons I get periods of latency - Im in the UK so it might be a server location issue. Not a huge issue but one you should be aware of Alternatives considered [Vanta](https://www.capterra.com/p/211459/Vanta/) Reason for choosing Knack 1 Ease of use - no code knowledge required 2 Flexibility - I can build what I need from a range of features/functionality 3 SaaS - easy to set up and go 4 Priced competitively Review Source CG Chris G. Data manager Hospitality Used the software for: 2+ years ### "Easy to use" May 28, 2025 5.0 Very easy to use and online support is great, with good knowledge available in the forums also. Developer docs have come in really useful lately as I expand the app Pros Ease of setup, very quick to get started. Had an app published pretty much straight away, and have been building on it since. Cons Not too many cons to be honest. I would have liked to be able to set up relational tables, but have worked around that. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Ease of use, easier to maintain, easier to deploy Review Source MS Martin S. Engineer Civil Engineering Used the software for: 2+ years ### "Knack.com Review" April 15, 2025 5.0 Overall, Knack is the best and most cost-effective database solution. Pros Building basic or complex databases is easy for small to medium businesses. Cons Keeping track of changes in the database. There is no log that keeps track of changes made in the database builder. Alternatives considered [Quickbase](https://www.capterra.com/p/157262/QuickBase/) Reason for choosing Knack Quickbase are too expensive for small businesses. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) A shared Excel file caused issues when sharing with a large team. Review Source NG Navlok G. Software Development Manager Legal Services Used the software for: 2+ years ### "Awesome Knack" April 14, 2025 5.0 My experience is very good, and I am satisfied with the Knack app. Pros We have been using Knack for the last two years, and making websites on Knack is super easy. The new feature, "Flow," is going to get us super excited. It also provides various helpful features to automate workflows. Knack can integrate with various other tools, so it makes it more handy. Cons Sometimes, people may find it difficult, but if we have invested time in our designing part, then it is very easy to work and design the app on Knack. If you are not able to implement any functionality with the help of the given features, you can also write your code, and it blends very well with the app. The thing that I am missing that it does not allow to copy the components between different apps. You can copy an app but you can not copy a component from an app into other app. Review Source VR Verified Reviewer President Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Amazing! Knack is really easy to use to build your database application." April 12, 2025 5.0 The first time I used Knack about 10 years ago, I never considered myself a programmer and did struggle setting up my first application. One of the Knack team members offer to copy and make some tweaks to my app to get my going. If you need any assistance, their support team is great. Always quick and will work until the problem is resolved. Pros As advertised, you can have a professional database application up and running with no coding. I used Knack for about 10 years on different projects and have always been satisfield. Cons I never had a situation or lack of feature that prevented me from building an application. Review Source LG LaQuita G. Fund Development Director Non-Profit Organization Management Used the software for: I used a free trial ### "Fund Development Director" June 2, 2025 4.0 I haven’t been a member long enough to provide a comprehensive assessment, but the initial impression is positive. The platform demonstrates strong potential to meet our needs, thanks to its flexibility and useful features. Pros Knack offers a highly customizable platform that can be tailored to a wide range of needs, making it adaptable as our organization grows or changes, providing the flexibility we need. The discounted pricing for non-profits is a major plus, helping us stay within budget while tracking the data we need to manage projects and grants. The built-in ability to schedule events is a great time-saver, streamlining our workflow and replacing Eventbrite; this allows us to manage both the event and project together. Knack appears to be an all-in-one solution to date, offering us the potential to consolidate multiple tools we currently use, simplify processes, and reduce the need for separate systems. Cons While powerful and flexible, Knack has a steep learning curve. It can take time to understand its full capabilities and set up complex workflows, especially for users without prior experience (members of our team) in database or app-building platforms. Review Source LH Luke H. Founder and Digital Consultant Design Used the software for: 2+ years ### "Knack, the great....but could be epic." April 12, 2025 4.0 I have been utilising Knack since 2019, it is mostly great but with some caveats. Pros Flexibility in customisation and ease of data transference between Knack itself and to other systems. Cons No offline mode and no setting maximum records consumption per each app. Review Source JW Justin W. Event Management Events Services Used the software for: 2+ years ### "Can't Complain - I love it!" May 20, 2025 5.0 I love it. It has changed how I do business by having easy to use applications which suit my business, built in minutes which can be continually developed. Pros Knack is really easy to use, its user friendly, helpful FAQs and looks stylish and modern. There are updates frequently that support the modern world and changes. Cons Very little! If I had to be critical it would be allowing for more changes to the system visually but this can be achieved with coding. Review Source VC Valerie C. Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Small organisation's big Knack" May 9, 2025 5.0 Compared to what we used to use before, Knack's functionality is good Pros Ease of updating information on members, and range of templates Cons There have been glitches where members have not been able to access the app Review Source SS Shanil S. Director Health, Wellness and Fitness Used the software for: 2+ years ### " Best in Class" January 14, 2024 5.0 Pros Honestly, Knack has been an amazing application for us. It helps us design applications that replace many applications or help enhance applications that have blind spots. If you are process-oriented, like critical reports, looking to grab data at critical touchpoints that are not being measured then Knack will change your game. I am an entrepreneur with two multi-million dollar companies and we have found Knack to be as indispensable as our big ERP systems. Cons More videos in the Library. I am a super visual person and like others with me. While the videos in the library have gone up exponentially, I think the Knack team should lead with videos in explanation and text. Review Source AW Aaron W. Principal Construction Used the software for: Less than 6 months ### "Knack for Low-to-Intermediate Users" November 4, 2022 5.0 I created my own proprietary construction management software and it is AWESOME!! Pros Packed with features and easy to use/build whatever you want. Cons Dashboards and Reporting is the biggest drawback. It needs more development. Review Source VR Verified Reviewer Google Street View Trusted Photographer Internet Used the software for: 2+ years ### "Great Database Development Tool for Non-Coders" January 29, 2019 4.0 Pros Knack is highly flexible and easy to use once you know the platform. Powerful platform that's hard to match. Cons The dashboard can be a bit buggy, I regularly find and report bugs to the company...but they are quick to fix them in most cases. Even with the occasional bug, there's still nothing that rivals this platform. Review Source JB JAIME B. VP of Sales Information Technology and Services Used the software for: 6-12 months ### "Good value for a low code platform." June 30, 2021 4.0 I am using it for my EduTech startup and it enabled me to launch the company fast and with no much coding experience. Pros I like Knack does not charge per user. Also, it includes most of the features that you would need is a common business application (CRM, ERP, etc.). Low-code programming workflow is easy. Cons No a great user community around the software. Knack should promote more user interaction. Also it should produce more education content. Review Source JT Jonathan T. Founder / designer Airlines/Aviation Used the software for: 2+ years ### "One of a kind" April 24, 2020 5.0 Outstanding . The customer service team really cares and the product is actively evolving Pros I really do not know what I would do without the resource of the Knack platform. There is so much cross talk of data between those who provide it and those who need it that than an online, customizable, easy to implement data management platform is the most optimal solution. Love the ability to customize with CSS and JavaScript and connect to other software through Integromat Cons Not much to NOT like ; as I see it there are features I haven’t figured out how to use yet and things that don’t work because of pure user error. Review Source VR Verified Reviewer New Media Content Manager Used the software for: 2+ years ### "Wonderful!" March 1, 2018 5.0 Pros Ability to customize databases; real-time updates; many template options to choose from; customer service is excellent. I've used this several times for an annual holiday website. Our users were so impressed and became repeat donors. Cons customer service agent and his staff were very helpful as I extensively redesigned a template to serve our varied needs. I have been very satisfied and think the only confusion I ran into is customized differences between mobile and website versions. Review Source VR Verified Reviewer co-founder Staffing and Recruiting Used the software for: Less than 6 months ### "Easy to use, fast to build with, would highly recommend" December 13, 2020 5.0 We used this platform to build out a software product we wanted to offer to our customers. We used one of their partners and the whole process was amazingly fast and simple and cost about 10% of what it would have done if we had tried to code a solution. Pros EU hosting Pricing not set on a per client level. Easy to build with and deploy. Cons Some of their competitors have a wider feature set. Alternatives considered [Caspio](https://www.capterra.com/p/137206/Caspio/) Reason for choosing Knack Pricing Review Source ED Emmarose D. Office Administrator Construction Used the software for: 1-2 years ### "Knack" February 4, 2020 5.0 Knack has helped us systematize our quoting process. Everything is so much quicker with knack. Pros Though I do not use the more behind the scenes features of knack, I use it every day. We use it as a program to quote our products to clients. This has reduced the quoting time from 30 minutes to 30 seconds. Cons I have no qualms with anything about knack. I do not use the programming end of the software, but the user side is very convenient. Review Source MB Maxwell B. Operations Manager Consumer Services Used the software for: 2+ years ### "Customizable features for our Spa's client records" September 5, 2017 4.0 Increased communication between staff and clients, accurate record keeping for all clients, and for all staff to access! Pros How customizable it is to our ever changing needs as the company grows and changes! We are able to access it on multiple devices at once, and have different log ins for each employee! Cons Have experienced software shutdowns that have slowed business, not always able to do what we need, but there is usually a work-around! Review Source CB Chris B. IT Director Staffing and Recruiting Used the software for: 1-2 years ### "Easiest platform for developing a customized work system the code-less way" September 26, 2018 5.0 Knack connects up to so many other 3rd party apps through Zapier that the options are potentially limitless. We've been able to cancel our SalesForce subscription and came up with your own custom CRM using Knack. It's affordable, the support is great and it's feature rich. Pros Easy to get up and running on. Quickly map out data elements and connect to layout without having to code Javascript. If you do know Javascript, you can customize the workflow and experience even more. Cons There are no additional web themes without paying a developer to customize. Review Source JH Jacob H. Operations Manager Legal Services Used the software for: 1-2 years ### "Geek candy for a middle-of-the-pack geek!" August 25, 2016 5.0 What's geek candy? It's that little moment of excitement you got when you opened up that sweet lego set, or figured out your phone can do "talk to text." I'm a middle-of-the-pack kind of geek... better than some geeks and worse than equally as many. What's cool about Knack is that it can offer something for everyone. I have used it to give us much more insight into our business. We can track progress and make better decisions. Pros Knack is easy to use, they listen to their customers and the pricing structure is awesome. Cons The app layout through the UI is limited. Review Source EF Eric F. COO Accounting Used the software for: Less than 6 months ### "Excellent tool for non-technical process managers" February 11, 2021 5.0 Exceptionally pleased with the SaaS product Pros Very quick to develop applications by non-technical people Cons Supports one-by-one processing of cases. Not very good at bulk processing a subset of cases on demand. Reason for choosing Knack It had the functionality we wanted but was easy to use. Review Source RS Rafael S. CEO Translation and Localization Used the software for: Less than 6 months ### "Slow Support" May 8, 2022 2.0 Can't fiinish my application. Pros The system if friendly for using. But there is nothing more than that. The tool problems are bigger than any good thing. Cons There are BUGs witch can stop your development. And there will be no support agent to help you. I'm on a week trying to solve two noticed bugs. In one case, I have created two links, but dependind on where they are in the page, one works with the action of the other. 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