Who Uses This Software?

School Districts, Universities, K-12, Education Institutions, Government Agencies, Police, Fire, Military, Utilities & Municipalities, Financial, Medical, Entertainment, and other industry segments!


Average Ratings

32 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Installed - Windows
  • Training
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • GigaTrak
  • www.gigatrak.com/
  • Founded 1996
  • United States

About Asset Tracking Software Barcode System

GigaTrak's Asset Tracking Software can easily check-in and check-out assets that can be assigned or tracked to a location or person. Our asset tracking system retains records of usage, maintenance, and history of assets. Everything is logged using a barcode scanning system via a standardized check in/out process. Keeping a historical data trail for each asset helps to locate assets when needed, reduces disruptions in operations, and avoids the expense of purchasing unnecessary replacements.


Asset Tracking Software Barcode System Features

  • Barcode Generation
  • Barcode Scanning
  • Custom Labels
  • Inventory Management
  • Label Templates
  • Receiving Labels
  • RFID
  • Serial Number Tracking
  • Shipping Labels
  • Activity Tracking
  • Audit Trails
  • Barcoding / RFID
  • Check-in / Check-out
  • Depreciation Tracking
  • Disposal Tracking
  • Inventory Management
  • Location Tracking
  • QR Codes
  • Reservations
  • Service History
  • Access Controls/Permissions
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Customizable Branding
  • Metadata Management
  • Reporting/Analytics
  • Search/Filter
  • Version Control
  • Workflow Management
  • Asset Budgeting
  • Asset Lifecycle Management
  • Audit Trail
  • Barcoding / RFID
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Inventory Tracking
  • Tax Management
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Depreciation Management
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

Asset Tracking Software Barcode System Reviews Recently Reviewed!


Super organized software!!

Sep 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It was very user friendly, I liked the ability to make different categories. locations and have it designed for our needs. The support that comes with the software is amazing and were always handy to help with our needs.

Cons: Nothing

Overall: We started out with ATS software and then as our need progressed into the need of tracking tools, we comfortably transitioned into the use of this software. It worked great company wide. We were able to keep Electrical and Construction tools separated with in the organization.

Great, efficient and simple system!!

Sep 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The sensibility of it. For anyone who may be technically challenged this is so easy, simple and not confusing.

Cons: Nothing

Overall: The overall experience has been great, it was designed to take inventory of all of the PC's within the organization and we expanded the use to tools at the main shop and all of our locations, and then we began to use it to track tools on job sites. Everyone was able to use it, it was so easy. The software was incredibly user friendly. You could import and export inventory to excel. It saved time and was very effective.

We love our tool tracking system!!!

May 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We have the ability to print any records at any point in time. The system is very user friendly and training to use this system has been a simple process. As a company we have decided to use this system for all fields of work. Not just the test areas (3 toolrooms).

Cons: Process time to receive ink for the Data Card printer that we ordered. Besides that the system seems to be running great.

Overall: We now have the ability to look and see in a couple moments, what tools are out for repair, what's checked out and the value to each employee, and can recover funds for lost or non-returned items. Plus keep order upon items reaching a certain bin point.

Great Inventory Software at a Reasonable Price

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software provides us the ability to use barcode labels to keep track of our inventory which is almost exclusively IT equipment (I'm an IT Operations Manager). We were starting from scratch since the previous Director of IT and Ops Manager didn't do any kind of inventory management. GigaTrak made it a simple process to import spreadsheets into the program and then print labels for each item.

Cons: The interface could use updating, but other than that, it's great!

A Whole Different Experience

Oct 22, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simply put, the software is everything that we need it to be, and will likely perform beyond expectations. The company's personnel and customer focus is by far, the best I've experienced, bar none. Working with the folks at GigaTrak made me feel that we were colleagues working for the same company and on the same project. Their positive, friendly attitudes made it a pleasure to work with their personnel and their product. Well done, GigaTrak!

Cons: Minor aspects of the program could be refined to suit our application a little better. This being said, I am confident that working together with GigaTrak will surely lead to future enhancements.

Overall: We are --finally-- getting a grip on the inner workings of our Tool Repair Shop. Business metrics were previously difficult to acquire and to work with. Prioritizing work was a difficult manual process, and communicating with our customers was problematic at best. Now, with the new system, and the GigaTrak Team behind it, our Tool Repair Shop, and company as a whole, is sure to benefit.

Great

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I purchased the Asset Tracking barcode system and it has been awesome, it makes tracking my over 500 fire extinguishers and over 500 exit signs easier to keep track of and put in and out of service as needed. Great programs, would highly recommend gigatrak. The customer support was outstanding, weather by email or by phone they always helped out.

Cons: Would love to have a delete function. I want to be able to delete old records. instead of just making things inactive.

Overall: Asset tracker is making it easier to keep control of equipment and control of what is here or goes out for repairs or service. Easy to look and see where stuff is.

Everything you need, and more!

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Huge range of functions and features

- Wide range of different reporting options

- VERY, VERY good pricing compared to other tools.

Cons: - Mainly, this is our fault as a company, and being very "out dated" in our previous Asset Tracking System (paper based system.. in binders/books -_- ) - but having to manually enter each item does take up a good bit of time.

Overall: Gigatrak's asset management system is by far the best asset tracking system we have used, or even seen, in a very long time. Although there are some "competitors" that can offer similar functions and features, NO ONE was able to beat their pricing and support team(On average, we are saving $9,000 - yearly). I would recommend ANY type of business looking for an asset management/tracking system to look into Gigatrak FIRST, and see how the competition DOESN'T match up.

Recommendations to other buyers: Work with your accounting and IT teams, build a "mock up" of everything you want to be detailed in the system, THEN, build your system and enter your assets.

GigaTrack purchase feed back

Nov 15, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User Friendly

Cons: The only con that I have come across it the search feature(s). I wish there were different ways to search. I have found that it has to be exact or it will not find something, like barcode or description, etc....

Overall: When looking into software for handling tracking of our equipment, this one seemed to be the best for our needs. Everyone at GigaTrak has been awesome to us when we got "stuck" or couldn't figure something out. They always walked through everything. I would highly recommend this software for anyone that keeps track of equipment and/or supplies.

Exactly what we were looking for

Sep 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use. Looked at 5 different asset tracking companies. Only 1 with simple functions and not a lot of extras that I don't need and don't want to pay for.

Overall: Customer service was outstanding. Responses within an hour of sending & never made me feel dumb for not being the best with computers.

Recommendations to other buyers: Like that it's a one-time purchase.

Awesome!

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gigatrak has proved to be very helpful in tracking and locating our tools. It's so nice to finally have a system that shows everything we have in our inventory. It's so easy to use and learn. The support team is wonderful, they have been there to help me with every question I had.

Cons: My only concern about the system is that you cannot duplicate barcodes.

The best customer service and tool tracking software!

Sep 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is user-friendly. Easy to navigate and no CD's to install.

Cons: Not sure? Have not come across anything I dislike about the software.

Overall: I just started at a new company, and they hired me to organize and set-up a tool tracking program to keep track of tool and assets. I did my research and kept coming back to Gigatrak. I finally pick up the phone and called to inquire. My contact person was Christie Bemis, a customer service rep. I can not tell you how please I was to speak to her about what I was looking for in a tool tracking program. Christie was amazing, she answered every question and followed up with me to make sure I happy with ordering the right tool tracking software for the company.

Recommendations to other buyers: Corded USB Barcode Scanner and Industrial Handheld Computer/Scanner, makes the check in and out process a breeze. My techs will have no problem using these tools. Simple and easy to read.

School Edition

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have a much easier time keeping track of the tools that leave my tool room. The system gives you different options to check the tools out too. you can check out with the scanner or manually enter the number you have created for that tool, I find this especially handy to keep the students working quickly.

Cons: There is no where in the software to input a location within your tool room location.(shelf location). However I was still able to put it under "notes" and this seems to work well.

Overall: No more lost or misplaced tools! I have it set-up so the tools are signed out to a certain instructor, this puts the responsibility on to them to make sure that their students return the borrowed tools at the end of each day.

More user friendly than other programs

Oct 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Program layout and ease of use. Quick response for data entry.

Cons: No ability to have tool rental pricing and to cap cost tools.

Overall: More accuracy in tracking our inventory.

Tool tracking made easy, even for a School District

Jun 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy to use with a friendly interface. All other companies we looked in to are pushing Cloud and we didn't want a subscription service. I like that they offer both options and dont push to Cloud. I also like their customer service since the purchase. They didnt just write me off once they had our money. I get same day answers to my questions and they are all very professional and nice. The software does everything we need it to without having a crazy amount of extra featured we dont need.

Cons: Wish it had a rentals module. We need to track daily and monthly rental rates. Right now we are using a custom report built for us that gets the job done.

Cool Air Mechanical, Inc.

Nov 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The strength of the Gigatrak software is the user-friendliness of the system combined with the ability to edit information as you work with its many functions. The various reporting functions come in as a close second place!

Cons: As we rely more and more on the Gigatrak system to track tool costs, maintenance and repairs, it would be extremely helpful to integrate this information with our accounting system. We anticipate a future interface that would streamline tool charges applied to jobs or departments.

Overall: The Gigatrak system has been an excellent functional and easy-to-use tool to inventory our tools at Cool Air. The training from Gigatrak and Customer Service have also been stellar!

Great program

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are very happy with our Gigatools program, it has been a great asset to this business

Cons: Really there is not much to say, everything is great

User Friendly, Accurate and Cost Effective

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User Friendly goes a long way for Police Officers checking equipment In and Out .

Cons: Reports. I feel there should be a better adhoc reporting.

Overall: This software has enabled real time tracking of Firearms and Law enforcement equipment with a quick checking in and out of assets and allows sworn personnel to be deployed rapidly and efficiently.

Excellent Product

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and excellent customer service

Cons: downloading the first time, just to confusing

Overall: we currently use this system with tool control it has save us time from using pencil and pen to dependable technology, we are considering using it for chemical control

Gigatrak worked for us....

Sep 06, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Compared to other tools relatively inexpensive and 1 time expense vs. recurring annual cost with most others.

Cons: Its a little visual clunky and old school as compared to others but it works well for what its designed to do.

Overall: Product has all the functionality that most will need. Customer services and sales are very easy to work with and knowledgeable about the product and options. Between costs and functionality it hit our sweet spot for auditing our electronic hardware as will soon include all furniture and facility assets as well.

Great software

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Pricing, Support, Ease of use, The ability to import data and also to export makes a transition very easy. The option to run the software locally or use it with cloud service.

Cons: Use a window base scanner if use locally but change to Android base and needs a new scanner after upgrade to cloud service.

Overall: It help reduce the cost of tools that are tracked now compare to log sheets and gives a better instant report that is required sometimes.

one of the best tools for tracking assets

Oct 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to learn, the reports to track maintenance are awesome this software is easy to use great value for the price.

Cons: I really have no complaints with the software

Simple and Easy to Use

Jan 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The support from the staff.

Cons: N/A

Overall: Our company was just using an Excel spreadsheet before we started our search for a barcode system. After researching several companies and demos of different products, we like GigaTrak the best not only for ease of use but also the price. They do not charge per asset like many others do. We really like their staff. They are completely US based, super friendly, and have the kind of customer service that all companies should strive for.

Recommendations to other buyers: Highly recommend the TTS Pro Edition. Everything you need in a simple Tool Tracking Barcode System. We use the Cloud version and like that it is always real time information.

Great product to keep track of expensive robotics equipment and tools!

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It easily allows you to keep track of expensive STEM school products that students need and track where the tools/items are and who has them!

Cons: Somewhat expensive and takes some time to get started but worth the initial set u and money you save by not replacing tools.

Basic tool tracking

Apr 25, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use, you can track the tool history, good customer service and support. Cost is good for the value.

Cons: The interface is quite old and basic. Unable to customize it. It's hard to set up printing options.

Overall: Basic tracking software, good price.

GigaTrak TTS

Oct 04, 2016
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Speed, Ease of Use, Support Team

Cons: No MS Office Interface with Cloud Version.

Overall: Good entry level product for tracking tools and inventory. Fairly simple to understand and use. The cloud version could be a little more MS Office friendly. Reports are stuck in PDF format but a future release of this software contains features that allow more flexibility. Otherwise performance is spot on. They do have exceptional customer support. Christie and Nicci have been there every step of the way to help quickly resolve issues. Overall a good value for the money.

EXCELLENT PRODUCT / EXCELLENT VALUE

May 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have used this product for 6 years now and our tool inventory remains over 99.7% accurate. Set-up was easy and the customer support remains exceptional AND accessible. After an exhaustive search I found GigaTrak to have everything we needed without unnecessary features that add no value. I have found no bugs and the occasional update is to actually enhance the product not fix it! It's made my job much easier and keeping track of tools much less time consuming .

In short, after 6 years, I would buy it again in a heartbeat.

Gigatrak review

Oct 22, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It provides a robust platform for inventory and equipment management.

Cons: The limit of scalability and customization.

Great tool for our stock room and inventory needs.

Jul 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We really like the ease of use and the one time cost. Customer Service and set up were fast and easy.

Cons: The user interface could use a "face lift". It feels like I am using a piece of software made in the early 2000s. However, it works and I won't complain. Sometimes, simple is good.

Overall: Faster accountability and overall easy to use. The barcoding system is manageable and fast for staff to learn, no matter their skill level with a computer.

Great Cross Campus Tool

Nov 15, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Very responsive with informational inquiries, great demo team that came to our site for a trial, easy to work with overall. Great software that we would recommend for any higher education system with multi-building/campus inventory needs.

GigaTrak Review

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Functionality. Excellent customer support.

Cons: Encountered some technical issues when trying to create a barcode. Customer service quickly responded with helpful support.

Overall: Satisfied user. Will recommend for anyone looking to enhance their company's organization.

Software tracking contractor

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very user friendly, and we can track jobs or records from any where, data can be accessed using our mobile

Phone listing makes life easie, we can pull the Data according to the location basis or any particular assigned department

Cons: Nothing cons I see so far I recommend it

GigaTrak Features

Oct 30, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Very simple to use. The barcode scanner is easy to operate and works well.

Cons: Desktop software is pretty basic. It works but why you have to have your date and time in American in order for it to work correctly is ludicrous. It should work with any date and time setting, especially as Day/Month/Year is widely accepted around the world as the most sensible.

Overall: Tracks who has the barcoded document as intended.