# GigaTrak Asset Tracking System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GigaTrak Asset Tracking System Software - reviews, pricing plans, popular comparisons to other Digital Asset Management products and more. Source: https://www.capterra.com/p/151005/Asset-Tracking-Software-Barcode-System --- # GigaTrak Asset Tracking System Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GigaTrak Asset Tracking System ## What is GigaTrak Asset Tracking System? GigaTrak Asset Tracking Software is a complete solution that is very easy to install. It includes everything you need, world class software, handheld scanners, barcode printers, label designer, asset tags, reporting, personalized training and US based tech support. ## What is GigaTrak Asset Tracking System used for? [Barcoding](https://www.capterra.com/barcoding-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 48 user reviews Reviews sentiment Positive 90% Neutral 10% Negative 0% Starting price $995 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GigaTrak Asset Tracking System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gigatrak.com/&name=GigaTrak Asset Tracking System) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GigaTrak Asset Tracking System 4.5 (48) VS. [4.6 (1,364)](https://www.capterra.com/p/142562/Asset-Panda/reviews/) Starting Price $995 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (48) Ease Of Use 4.5 (1,536) Value For Money 4.5 (43) Value For Money 4.6 (1,167) Customer Service 4.7 (44) Customer Service 4.7 (1,156) ## GigaTrak Asset Tracking System alternatives Highest Rated [4.8 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (138)](https://www.capterra.com/p/136727/Reftab/reviews/) Starting price $31.25 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (421)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (235)](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/) Starting price $1750.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## FAQs about GigaTrak Asset Tracking System Overview ### What problems does GigaTrak Asset Tracking System solve? GigaTrak Asset Tracking System solves manual, error-prone asset control by replacing paper logs with searchable records, barcode scanning, assignment history, maintenance notes, and flexible reporting. IT teams, school districts, warehouse staff, and multi-campus operations use it to track equipment movement, audits, repairs, and inventory accountability without extensive training. Answer based on 34 reviews Overview ### Which roles and teams benefit most from GigaTrak Asset Tracking System? GigaTrak Asset Tracking System is most used by IT teams, facilities managers, and operations administrators who need accurate asset records, maintenance visibility, and faster audits. Security, engineering, and procurement staff rely on it to track equipment locations, assignments, service schedules, and inventory lifecycles across departments and sites. Answer based on 46 reviews Overview ### What company size and specific industries is GigaTrak Asset Tracking System built for? GigaTrak Asset Tracking System is designed for small and medium businesses as well as larger corporations, along with public and nonprofit organizations. It is built for school districts, universities, K-12 schools, government agencies, police, fire, military, financial services, medical organizations, contractors, and non-profits. Features and Usability ### What are the key features of GigaTrak Asset Tracking System? GigaTrak Asset Tracking System includes core asset assignment and asset tracking, plus inventory management tools like check-in/check-out, barcode scanning, and serial number tracking. Differentiating features include customizable reports, search and filtering, document and image attachments, and maintenance history to track equipment status, repairs, and user accountability. Answer based on 34 reviews Integrations ### Which third-party tools and platforms does GigaTrak Asset Tracking System integrate with? GigaTrak Asset Tracking System integrates with Microsoft Outlook. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does GigaTrak Asset Tracking System offer? GigaTrak Asset Tracking System provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users written and visual reference materials for self-paced learning and reviewing setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does GigaTrak Asset Tracking System offer, and how do users rate the experience? GigaTrak Asset Tracking System offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as prompt, helpful, and knowledgeable, especially during setup, migration, and technical issues. Several mention effective hands-on assistance, though a few note some scanner and note-entry workflow frustrations that required additional configuration. Answer based on 13 reviews Features and Usability ### How well does GigaTrak Asset Tracking System handle inventory? GigaTrak Asset Tracking System makes day-to-day inventory tracking easy for many teams managing tools, IT hardware, and equipment. Small business staff, police departments, and shop operations like the simple setup, search, history, and import or export options, though annual inventory counts, handheld updates, and data conversion can take extra effort. Answer based on 12 reviews Features and Usability ### How good is the reporting in GigaTrak Asset Tracking System? GigaTrak Asset Tracking System gives teams clear, useful reports with searchable records, export options, and room for some customization. IT departments, media libraries, and operations teams often find reporting easy to read and practical for audits, though some users want better ad hoc reporting and occasional report reliability issues create frustration. Answer based on 11 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Asset Assignment Assign assets to users, job sites, and vehicles to ensure accountability GigaTrak Asset Tracking System 53 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Assign assets to users, job sites, and vehicles to ensure accountability Organize assets into folders and subfolders or tag assets based on a custom file hierarchy Collection of all assets in the system Manage assets throughout their lifecycle to optimize profit Share access to files and assets with individuals Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Track the status of assets and whether they're checked in or out Process to track, record, and analyze expenses that occurred over the entire duration of a given project Customize data fields to support various needs and use cases Alter the layout and content of reports Create labels for products that contain required information such as colors, sizes, dates, etc. Import and export data to and from software applications Track and manage the decline in value of assets and plan for improvements Plan when and how to dispose of outdated or decommissioned assets Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Move files across different systems or networks Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Information, data and reports that are being tracked over time Store and manage images Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Monitor the movement of one or more IT assets throughout the organization Process of printing custom labels through various methods. Premade examples and templates for labels Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Review, approve and cancel requests for goods/services to be purchased Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Search and filter data across systems to locate required information by entering keywords or certain criteria Track and assign specific serial numbers to products Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.2 (48) 4.2 Based on 48 reviews ## Pricing Value for money 4.5 (43) Free Trial Self-Hosted $995.00 Per User,Per Month Value for money 4.5 (43) 4.5 Based on 43 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (44) 4.7 Based on 44 reviews ## User reviews Overall rating 4.5 Based on 48 reviews Filter by rating 5(29) 4(14) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent CP Christian P. IT Civil Engineering ### "gigatrack" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 14, 2021 we are happy in the company with it Pros That I can se it up on my server and i can manage locally Cons seems to work good, but it can be tricky to user with no experience Reasons for choosing GigaTrak Asset Tracking System seems to be the better in the market Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2021 Christian, thanks for your feedback. Ease of use and helping companies get up and running is most important. We would like any feedback you may have on how we could help mobile users get up and running faster and often make changes to our solutions based on hearing from customer like you. Thanks! NA Nick A. Facilities Manager Hospitality ### "So Simple " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2021 Tracking my tools for my employee's have accountable to use and return tools back to tool room. Pros Easy to use and train my employee's to use system Cons There isn't and cons to software. Nothing to say badly to write. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2021 Nick, thanks for your feedback. Helping companies get up and running is most important to us. If you ever have any suggestions on how we can make our product an even better fit for you, please let me know. Thanks! DT Daria T. Vice President, Community Engagement and Operations Non-Profit Organization Management ### "GigaTrak helps small nonprofits" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 22, 2019 Pros It is easy to use and easy to customize. The price was right for our small organization. And though we are only using some of GigaTrak's capabilities now, the system can grow with our needs. Cons Honestly it's been able to meet our needs very well. I don't have a complaint! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2019 We are happy to work closely with non-profits to provide an asset tracking system that doesn't break the bank! Thanks for your review! GL Gabriel L. Recieving clerk Warehousing ### "Order from Chaos" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 21, 2019 Gigatrak allows us to keep accurate update records on the go in a very fast paced and unpredictable environment. Pros extremely versatile, we use Gigatrak for both our package and asset tracking needs. The programs allow great flexibility in how and when we we input information. With the dolphin mobile scanners we can effectively keep accurate track of everything coming in and going out across two campuses. All that information is easily retrievable by anyone, anywhere which makes our daily workload much more organized and efficient. Cons so far i haven't found a way to record notes upon delivery with the dolphin mobile scanner. We can take notes while receiving an item but not on delivery. re-scanning as a second receipt with notes and then delivery is a somewhat bulky process I still have some configuring to do. Sometimes while scanning in packages the notes feature will activate and you end up scanning the following tracking number into the notes instead of scanning as package. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2019 Thank you for your feedback! We are always updating our tracking systems to be more versatile with customer needs! I will add your "delivery notes" as a request feature for our Package Tracking System. MP Mickey P. Technical Service Supervisor Events Services ### "Ease of use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 21, 2019 Pros The maintenance is easy like adding and removing gear or retiring a piece of equipment. Cons It can be confusing when first getting started knowing how to catalog items. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2019 Thanks for your review Mickey! I know learning and understanding a new piece of software can be a daunting task. Feel free to check out our online Client Center (found on our website) for a number of great resources including videos and documentation on cataloging items. SW Scott W. Network Administrator Computer Networking ### "Bar Code tracking made easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 21, 2019 Pros This software allows for easy management of bar codes. Cons Technical issues often require a registry fix. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2023 Thanks for the feedback Scott! We enjoy hearing from customers about what works well and areas that need improvement. Let us know if you need anything moving forward! JM Joe M. Operations Supervisor Broadcast Media ### "GigaTrak Overview" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 21, 2019 Our media library houses thousands and thousands of broadcast tapes and drives. The older library system was archaic and GigaTrak helped resolve the challenges we encountered and is still working fine after 9-years of usage. Pros Easy use and quick to comprehend for newer users. Cons The earlier versions of the software were not as user friendly but changes were made that catered more to our type of business (see below) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2019 Thanks for being a valued customer! We are always working to better our product and add feature updates as our customers needs change. We appreciate your feedback! AN Anonymous User systems engineer Higher Education ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2019 I like the way how you import /export feature, you can use it straight hand scanner, makes life easier Pros check in/out, gives you multiple options to install either SQL and Access DB Cons Handscanner software, That would be great if we can use web-based system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2019 Thanks for the review! We do offer a cloud-based tracking system that is completely hosted by GigaTrak! Feel free to reach out to sales@gigatrak.com for more info! GT Gary T. I.T. Manager Information Technology and Services ### "Quality product easy to learn and implement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2019 Pros product was easy to implement and easy to learn, it was adaptable to our needs Cons do not really have any cons yet the product has done everything I needed. Alternatives considered [TechnoSource](https://www.capterra.com/p/168212/Wasp-Asset-Tracking/) Reasons for choosing GigaTrak Asset Tracking System customer support was and is great resolved any question I have had, and comfortable sales staff knowledgeable about the product was able to help me relate it to our needs and suggest better ways of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2019 Thanks for the feedback Gary! We are here to help if you need anything! SB Shawn B. IT Manager Information Services ### "GigaTrak Works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2019 Pros Gigatrak does what it's meant to do. We've never had an issue. Cons The built-in reports are good but it would be nice to have more customizable reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2019 Thanks Shawn! We are working to provide more customizable reports in the near future! Stay tuned! 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