Who Uses This Software?

Instrumental's flexibility and raw monitoring power make it perfect for teams wanting to monitor high-scale applications with custom metrics, going beyond basic server and application monitoring.


Average Ratings

10 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month
    See pricing details
  • Pricing Details
    Pricing is based on usage, each metric measured is $0.10 per month.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • Expected Behavior
  • www.expectedbehavior.com/
  • Founded 2007
  • United States

About Instrumental

Instrumental is the monitoring platform of choice for high-scale applications. Every second, over a million datapoints are processed by Instrumental. Pricing is based on metrics, not volume or servers. The combination of scale, pricing flexibility, and customization allows teams to setup monitoring solutions to fit any budget. Every Instrumental account includes real-time visualization, intelligent alerts, and automated full-stack metric collection.


Instrumental Features

  • Baseline Manager
  • Diagnostic Tools
  • Full Transaction Diagnostics
  • Performance Control
  • Resource Management
  • Root-Cause Diagnosis
  • Server Performance
  • Trace individual transactions

Instrumental Reviews Recently Reviewed!


Capterra-loader

Great solution for custom instrumentation/metrics.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Our application is instrumented with tens of thousands of custom metrics. Instrumental ingests and charts them all with ease! Our graphs are crucial to the daily operation of our service, and we've trusted them to Instrumental for years. Way more pleasant than Grafana.

Overall: Tons of custom metrics, with fast & easy graphing of same in up-to-the-minute dashboards.
Could use a couple features, though the support is amazing and they're actively working on many of our requests.

Easy, Effective and Elegant

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and plug in new metrics - pretty nice grouping you can do on the app itself. Adding new metrics is just a line of code and a new graph. Also ease of grouping metrics by different time window is awesome feature.

Cons: Never used pie charts but having an option to choose different type of graphs would be awesome to have.

Overall: It really helps determining the usage of our new features and help demo the internal not visible changes to the product owner by showing the dashboards and metrics.

Good tool for basic monitoring

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to integrate and use. Provides simple way to view critical metric info. Flexible for multiple platforms and technologies.

Cons: Lacking ability for some of the more complex average based monitoring and multiple condition compare.
Unannounced changes in the API implementation have caused monitoring gaps.

I use Instrumental to get a quick view of how our system is performing on a given day.

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: So easy to set up. It is simple, which is a good thing. I can quickly create graphs that answer questions in real time. Before any company-wide meeting where we discuss how our kitchens are performing, I am always taking a quick look at a few instrumental graphs.

Cons: When you increase the time period in scope, you lose some granularity. It would be nice to more quickly clone graphs.

Overall: Easiest way for me to quickly answer questions about what is going on in our remote locations.

Capterra-loader

Awesome and quick value-add, wonderful team

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software itself gets everything done we need. The support team ensures that we get that realized in our implementation. All of it is for a fraction the cost of competitors.

Overall: Insights into the performance of every corner of our own SaaS.

Capterra-loader

instrumental is a great and reliable

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I move from NewRelic to instrumental and i found it easy to use. Send notification and SMS messages.

Cons: Is hard to set it up for windows computers. But the official version is not released. You may need to make some changes manually

Good software, good company

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Instrumental is a very low-drama tool. It's focused on gathering metrics, making graphs and dashboards, and doing some simple alerting, and it does those things well.

We use it to collect metrics at both the OS level and the application level. When all of that information is in the same system, it's far easier for us to correlate causes and effects in ways that would require multiple open tabs in other systems like New Relic.

I hate "Contact sales for pricing" links when I'm evaluating new additions to our tech stack, so I appreciate their simple, straightforward pricing model.

Their team is also pleasantly proactive and available. At one point they contacted us because our number of metrics had grown, and they wanted to make sure it was intentional. Other times, I've been able to have a quick chat with them about a desired feature or a library question, and it's easy to tell that you're talking with the person who wrote the actual code.

Cons: I can't think of any real negatives. They don't have libraries for every language, but they hit the major items I've needed. In the one case where I had to write some code myself that called their API, their documentation made it very low fuss.

Overall: Instrumental made it easy for us to get simple metric collection implemented without running something like Graphite in our own infrastructure or turning to expensive contracts with a service like New Relic.

Capterra-loader

Powerful and reliable system monitoring

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Instrumental is easy and fast to implement. The dashboards allow to monitor the health on the system in one view. The querying language is very powerful and flexible. I can create customized alerts for system critical metrics. The documentation is clear and detailed. Outstanding customer service.

Cons: The user and project settings are very simple and could use a little polish. Other than that I have no complaints.

High level system health with the ability to drill down into specifics.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is very easy to get everybody who needs access to it up and running at our company. We use Instrumental as a real time health dashboard of our physical locations as well as monitoring all aspects of our production system.

I love the flexibility that it offers over other similar tools. I never worry about it not being available and it has been a very solid product.

Cons: I'd really like the ability to clone graph groups, this would really help us set up new locations easier.

Overall: V

Capterra-loader

Instrumental is easy to setup and use, while providing powerful, actionable metrics about your app.

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The flexibility! Instrumental gives you the ability to track pretty much anything your app can do: how often it happens, how long it takes, trends over time, with alerts when unexpected things happen. In addition to these custom metrics, the instrumental_agent library gives you a rock-solid foundation of commonly-used, actionable metrics right from the get-go.

Cons: While the core functionality of the Instrumental web app is extremely user-friendly, some ancillary tasks like user management (especially with lots of users) aren't as simple as I'd love to see eventually.

Overall: Instrumental gives you the ability to track pretty much anything your app can do: how often it happens, how long it takes, trends over time, with alerts when unexpected things happen. In addition to these custom metrics, the instrumental_agent library gives you a rock-solid foundation of commonly-used, actionable metrics right from the get-go.