Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.00/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Zimuth
  • scoutapp.com/
  • United States

About Scout

Quickly solve slow queries, memory leaks, and CPU bottlenecks in your Rails app.


76348

Scout Features

  • Baseline Manager
  • Diagnostic Tools
  • Full Transaction Diagnostics
  • Performance Control
  • Resource Management
  • Root-Cause Diagnosis
  • Server Performance
  • Trace individual transactions

Scout Reviews Recently Reviewed!

Best APM tool for finding *and fixing* performance bugs in your application code

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to setup, easy to use. Nice email updates about performance changes day-to-day. Integrates into local apps as well, helping avoid deployment of performance issues. And a great support team!

Cons: The free tier restricts the duration of data access. Makes sense for their business (and I'm glad they even have a free tier), but it does make it tougher to track performance over longer time horizons.

Scout is absolutely amazing for my business!

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the simplicity of the layout, for both the website and the app for owners/pet sitters. Everything is so easy to figure out, but if you ever need help, their support is incredible! I've had a few issues (of my own doing!) so far, but every time I've reached out to support, they've responded very quickly and in a friendly manner, not like most companies these days! Their apps are very user-friendly, for pet owners and sitters, and they offer all of the features that you could want for your pet sitting business. I couldn't be happier that I found out about them, since I'm switching from a pet sitting website to my own business, and Scout has made it so simple and pain-free!!

Cons: I wish that the camera was a little quicker for capturing those fast puppies, but I was told that they'd look into improving it.

Overall: They make everything so easy, from scheduling to billing. I couldn't ask for anything better!

I don't know how I did it without Scout!

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: ease of use, simplicity, user-friendly, excellent customer service, no cost to the business owner, apps for customer and walkers

I love using Scout

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My name is Corinne and I'm a manager at Walk it Like a Dog in Philly.

Before Scout, I used another pet-sitting website where I spent a lot time managing the schedule and trying to keep up communication with staff and customers. Since switching over to Scout, I save a lot of time, which means I get to do what I love: playing with dogs and cats! Here's a few ways Scout helps me do that:

Drag and drop in the scheduler makes it easier to change the time of an appointment and the walker assigned to it. I love being able to compare my staff's schedules side-by-side in a visually appealing, easy-to-understand interface. All the appointments are clearly color coded by the different filters you can choose from: scheduled, canceled, late, in progress, and completed.

Scout has a great check in process. First of all, there aren't any special magnets or things you have to search for to check in. Don't even get me started! When you press a button at the front door, the app uses GPS to make sure the walker is at the right location and alerts the walker if they are too far away.

At this point, if there is an alarm you're about to set off, it pops up on the screen so you can't miss it, and you don't have to dig around for it. This is a real lifesaver because there have been many times as a walker I wasn't aware of an alarm and set it off before being able to find the notes. This is about the time when the police show up! Kicking off the check in process is as simple as taking a picture of the pet! This picture is immediately emailed to the customer, letting them know you are with their pet.

We really want our walkers to take pictures, but putting this into practice has always been an issue. Walkers would be asked to take pictures of the pets, but it was no guarantee, and I had to remind them constantly. Scout incorporates taking a picture right into walk process, so clients get a picture every time, and they absolutely love it!