# ThousandEyes Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ThousandEyes Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more. Source: https://www.capterra.com/p/151017/ThousandEyes --- # ThousandEyes Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ThousandEyes ## What is ThousandEyes? ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ## What is ThousandEyes used for? [Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Network Troubleshooting](https://www.capterra.com/network-troubleshooting-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ThousandEyes?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cisco.com&name=ThousandEyes) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ThousandEyes 4.6 (8) VS. [4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Starting Price Contact vendor Starting Price $129 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (8) Ease Of Use 4.6 (445) Value For Money 4.2 (6) Value For Money 4.6 (401) Customer Service 4.7 (6) Customer Service 4.5 (413) ## ThousandEyes alternatives Highest Rated [4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (36)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (195)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151017/ThousandEyes/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Network Analysis 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Run tests on a network to find the root cause of network issues Threshold Alerts 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Bandwidth Monitoring 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Measure the actual bandwidth available on a local network (LAN or WiFi) Dashboard 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics IP Address Monitoring 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Monitor the IP addresses of the incoming traffic ThousandEyes 21 features System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Measure the actual bandwidth available on a local network (LAN or WiFi) Define network parameters and threshold settings to monitor network health and take necessary precautions Critical link between devices, network, and reliable delivery of IoT data. Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Monitor the IP addresses of the incoming traffic Observe and track the demand, usage, progress or quality of a system, product, or user Run tests on a network to find the root cause of network issues Tracks and makes accessible data on the health of servers and other network components. View and track pertinent metrics to find patterns and gain insights from data Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set and monitor service level agreements to ensure timely response and resolution Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Take actions to troubleshoot issues for networks, devices, etc. Track the availability time for a designated network or website over a given period of time Create a virtual version of operating systems, storage devices, or computer network resources Collect and analyze traffic data about website visitors Features 4.6 (8) 4.6 Based on 8 reviews ## Pricing Value for money 4.2 (6) ### Starting price Contact vendor for pricing Free trial available Value for money 4.2 (6) 4.2 Based on 6 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) ## Support, customer service and training options Customer Service 4.7 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (6) 4.7 Based on 6 reviews ## User reviews Overall rating 4.6 Based on 8 reviews Filter by rating 5(6) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AT Alejandra T. BU Hybrid IT Regional Sales Manager Broadcast Media ### "Good Experience using Thousand Eyes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2025 Implements quite smoothly and easy. The front end is very user friendly. Pros Works in accordance con Cisco switches and ACI Cons We use only Cisco Networking components. I couldn´t say how it would work with other vendors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Moustafa A. IT Manager Maritime ### "Excellent Network and Application Monitoring Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2025 My overall experience with ThousandEyes is sensational. I am thankful for ThousandEyes for being able to get me and my team the management capability to manage a complex and dynamic infrastructure. ThousandEyes is a very powerful solution for organizations which are looking to improve the visibility and mitigate huge impacts due to major incidents. Pros I have been using ThousandEyes for more than three years now and since then it has been a gamer changer for our enterprise generally and our IT department specifically. It has the ability to provide end-to-end visibility into network paths, applications which increased our capability to improve the user experience as we were able to enhance our troubleshooting processes and reduce downtime. ThousandEyes allowed us to reduce the time it was required to fix/solve a major incidents, as it allowed us to point to exactly where the issue is rising and how to solve it. ThousandEyes' interface is definitely intuitive as it comes with a highly customizable dashboard that make tracking key metrics simple. I also value the integration capabilities that ThousandEyes has, it works seamlessly with cisco components so it enable a unified IT workflow. Cons I believe that there would be a few areas for improvements, for example I think the pricing should be more attractive that how it's currently, as the larger the infrastructure the more expensive the solution will be. I have noticed occasionally delays in updating certain dashboard especially during the peak hours. I would also like to get the functionality of ThousandEyes for offline networks and the isolated components environment as the platform rely on cloud agents. Alternatives considered [IBM SevOne Network Performance Management](https://www.capterra.com/p/136729/SevOne/) Reasons for choosing ThousandEyes The product's excellent reputation was the main reason of why we chose it over other competitor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PN phuc n. network engineer Computer Networking ### "ccna to palo perspective + thousand eye" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 23, 2025 The ThousandEyes application turned out to be very useful, a network engineer toggling two very useful equipment - CCNA certified hands-on network troubleshooting and management experience. The real end-to-end visibility with a unique mountain of information on network performance that has helped identify and troubleshoot issues in a critical complex environment. Pros Positives: It is very easy to use: The very user-friendly interface made it easy for engineers like myself to visualize a path in networks and surround every main reason that might cause a problem on Path Visualization: intuitive and effective. Powerful troubleshooting tools: The ability to monitor real-time performance, packet loss, latency, and DNS issues are a big factor in making the mean time to restore services (MTTR) lower in T2 support. Cloud and Application Monitoring: In today's world where companies almost move to adopted cloud services, ThousandEyes allows quick troubleshooting of the connectivity in platforms like AWS/Azure or SaaS applications and partnered traditional networking into modern environments. Collaborative Insight: The ability to share extended reports and visuals with coworkers or service providers eased the communication process in any situation, including escalation. Cons Deeper Firewall integration: While the platform does diligence for well into the investigation of network paths, tighter internal integration with a firewall vendor such as Palo Alto (i.e., for policy impact) could add enhanced value. Pricing: Smaller organizations may think twice about the entry costs, but in the end, for the larger enterprise, the value usually surpasses this consideration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Adam F. IT Infrastructure Analyst Oil & Energy ### "Useful network monitoring tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2023 Thousand Eyes has been a useful addition to our troubleshooting tools and I look forward to implementing further tests and agents. Pros ThousandEyes has proved to be a useful tool to check uptime and latency between different locations and endpoints. The graphical dashboard and point to point traffic view is excellent for troubleshooting. Cons Thousand Eyes looks to be a good product and I'm excited to use more of the features. The pricing structure and management can be confusing and difficult to get head around at first. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Audrey A. Designer Civil Engineering ### "Barely noticeable" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 17, 2021 Pros ThousandEyes is barely noticeable on your computer and barely uses any of the resources. You will hardly ever notice it constantly running in the background unless you see it in the task bar panel. Cons When it was first installed, our company made no announcement and so many of us were startled when we saw a suspicious creepy orange eye appear on our computer taskbar. It looks like a creepy spyware symbol. The company forum was filled with concerns that spyware had been installed. It was resolved when the company posted about the ThousandEyes installation. Occasionally I still get slightly alarmed when I see a bright orange eye appear on the bottom right corner of my screen. I really would recommend changing their logo. The combination of the creepy eye logo and company name "ThousandEyes" really should be reevaluated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Brian B. Senior Network Engineer Information Technology and Services ### "Love the network path visualization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2021 This product is very easy to implement and manage. Their customer support has also been very helpful. Pros The network path visualization help a lot with identifying whether there is an issue on the internet versus our company's infrastructure. Their customer support is also top notch and super responsive to any questions I've had. Cons Would really like to see more alerting options around the enterprise agents themselves. Switched from [Pingdom](https://www.capterra.com/p/131928/Pingdom/) We didn't actually switch, but we added ThousandEyes in addition to Pingdom to have a monitoring tool that was more customizable and gave us more information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WL Wallace L. Network Engineer Information Technology and Services ### "ThousandEyes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 9, 2019 it's decent. It could be a bit much at first and need a bit to get used to. Pros It's a very nice network monitoring tools, it helps looking at our network performance and report issues. Cons It does take some time to get the dashboard to set up, but that's pretty much true for all monitoring tools Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Srishti K. Technical Leader Information Technology and Services ### "Helpful tool for Network Devices Monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2019 Pros This tool is really helpful in monitoring different network devices. Cons I have never faced any issues. I am really happy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151017/ThousandEyes/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)