Who Uses This Software?

We built AssetTiger to work with every level of asset manager, from people who need to keep their tools sorted in their backyard shed to global corporations with tens of thousands of assets.


Average Ratings

76 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SmartSign
  • www.assettiger.com
  • Founded 1999
  • United States

About AssetTiger

AssetTiger is a free easy to use, fully functioning solution for all your fixed asset management needs. The program offers all of your assets at your fingertips in a sleek, easy-to-understand, custom website. Link your worksites around the world with access whenever you need it. As long as you can connect to the internet, you can access our system from your computer, smartphone, or tablet eliminating needs to purchase extra equipment.


AssetTiger Features

  • Activity Tracking
  • Audit Trails
  • Barcoding / RFID
  • Check-in / Check-out
  • Depreciation Tracking
  • Disposal Tracking
  • Inventory Management
  • Location Tracking
  • QR Codes
  • Reservations
  • Service History
  • Asset Budgeting
  • Asset Lifecycle Management
  • Audit Trail
  • Barcoding / RFID
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Inventory Tracking
  • Tax Management

AssetTiger Reviews Recently Reviewed!


Capterra loader

The Solution We've Been Waiting For!

Apr 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Obviously the best thing about this software is that it's a full-featured asset management system with no subscription fees! We have been using a very limited database that integrates with Google Drive (Obvibase), which served its purpose for the first five years of business, but as our assets grow, we need something heftier. We're a small company, so we're not going to be able to fork over thousands of dollars to subscribe to some of Asset Tiger's competitors (and honestly, we don't need the majority of the bells and whistles). When I first read about Asset Tiger, I was skeptical, but I read more about it and decided to try it out. It's free for customers who buy tags, so I ordered some free samples and started to familiarize myself with the software. It was very intuitive and easy to use. I'm sure I haven't figured out all the finer details, and we would have some work to do to get everything rolled out to employees to start using, but it's fantastic so far. The graphical user interface is nice, and it's easy to set up. I exported from our old database, downloaded their import template, moved my exported file around to match, and imported our database in under 20 minutes. We're impressed. It's turning a task I used to hate into one I'm a little excited about.

Cons: There is only one thing that I tried to do that couldn't be done so far, and that was to run a report showing only assets. I did a simple workaround - I added a new field that I'll add the word "TRUE" in for these items as they're added. I also sorted the list by most expensive to least expensive, checked all the items, and batch-added this attribute. Then I ran a custom report for all items with that attribute designated as TRUE, and it worked.

Overall: This is going to cut down the time spent and headaches from trying to manage our assets (and their maintenance!) tenfold!

I would gladly give them my money, but it's free!

Mar 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This AM software has a million features that you should be paying for, but the tool is free. There are a ton of canned reports and you can customize them or make your own. Check things in, check them out. Track when they are broken or fixed. Attach all of your photos and purchasing documents to the asset in the tool.

I thought it was great and then I found the auditing feature. What??? You can use this tool to perform an audit, and it's free?

I found a data mismatch in a report and sent it in to the support team. They fixed it...and fast. It was like support from a paid product, but this product is free.

Take my money already! Asset Tiger is fantastic!

Cons: As some have stated, there is a limited amount of documentation on some of the more complex features. You just have to suss it out yourself. But that's fine because you learn by making mistakes and by configuring and trying the tool. Once you are done figuring it out, you know the tool that much better.

Overall: We get a great product with excellent support and it costs us nothing. This is important since we are a church that relies on donations to continue forward.

Used it for our church inventory, great tool to use with a lot of features. Nice having it for free.

Dec 28, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's complete with: multiple users, multiple sites, multiple locations and multiple departments. The software offers a complete financial projection of your inventory, your TCO of your inventory and the status of every piece of equipment.

What I like best is the different statuses a piece can have. Is it broken and for reparair, is it broken and thrown away, what's the cost of the repair, what's the cost in case of a new one...it all adds up in the completeness of the software.

Also great is the app that's available, at least for iOS (don't know for Android). It can do almost the same as the web version.

In the end what's a good part is that you can number your equipment so you can label it, maintain it and track it. As soon as you start using this it's kind of keeping it up to date and maintain it. Every time something happens to a piece you need to administrate it so your inventory is right.

It's totally a great tool for a company or any NGO.

Cons: It looks like it needs the asset tags that this company offers. It's not a requirement but it probably helps tracking your inventory.

One thing I noticed is that you can't remove your account in case you don't need the software anymore (for whatever reason). If so, you need to contact support and they will help you remove your account, very easy and very fast.

Capterra loader

Software is amazing. Smart business strategy. Go with this tool you will not be dissapointed.

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is free, does everything we need it to do. Looks professional, allows for reporting for management. Is a real win IT wise. We switched from a few Asset management systems that were free. This one blows them out of the water. I manage the MSP operations for my company. This allows me to manage multiple sites uniquely. put notes on equipment for maintenance, check in / out equipment to individual users or locations. You can even break down the locations by rooms / area's or floors or in theory the desk that the equipment sits at. will help calculate depreciation of equipment, for tax purposes at the end of the year.

Cons: It's good. My only concern is when something is free your the product.

I'm curious to know what they are skimming off of the database to sell our information.

Yes i feel obligated to buy their labels for my assets, whcih isn't required. I just do it because I WANT to pay them back for this great service. Still the skeptic in me is still waiting for the gotcha.

Overall: saves me money, saves me time, is easy to use. Makes me look like a professional.

Great App, Helpful Staff

Mar 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free

Easy to Navigate

Strong, capable data storage, in the cloud

Support team responded fast and accurately

Cons: First time users could use a little more direction

Overall: With free asset tracking software, I was a little skeptical whether it would actually be useful. Very pleasantly surprised as we began to use the software. Simple, intuitive design makes navigating the app and web interfaces both feel natural.

One issue I did have was with scanning 2D barcodes, I was getting a random number, and not what the scan should have read. A quick email to the support staff, they answered within the hour, and pointed out what I was doing wrong. There is an option in the Android and iOS app to select 1D or 2D barcodes, I had the wrong one selected. Simple mistake on my part, but helpful that they pointed it out, and fast.

Scanning the tags into the database makes the asset onboarding much faster. The philosophy behind Asset Tiger is: buy better labels, and don't let asset tracking software bog down the tag. It's won me over. I just appreciate that MyAssetTag cares about their customers' needs beyond the physical label itself - enter Asset Tiger.

Fields are totally customizable, you can set triggers, everything can be queried. Nothing over the top, but not too basic. Right in the sweet spot of:

Work it takes to setup and use VS. How does this software make my life easier?

To me, AssetTiger makes the label more useful, which brings more life to the software. Recursive usefulness. 10/10 - would buy again.

Better Than The Paid Solutions!

Dec 12, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Web (cloud) based.

Free

Intuitive and simple

Cons: No directory integration.

The mobile app is slow and glitchy.

No ability (yet) to keep track of consumable items such as paper, office supplies, etc...

Overall: After purchasing and using several expensive solutions, and after being frustrated with AssetPanda, I happened across AssetTiger accidentally. It was the find of the year!! We are super happy with the product and can't believe it is free!

There are a few areas where there could be some improvement. I would like to see Active Directory integration for employees. It would be nice to have a few more options like being able to easily search for employees. And I would like to see the option to have consumable assets such as toner cartridges, projector bulbs, etc... We could then keep track of repair parts and smaller item inventory.

The browser-based version of AssetTiger works way better than the mobile app. The mobile app is nice because you can use the camera on any smartphone to scan barcodes, but it's slow and glitchy. I only use the mobile app if there is no way for me to use the browser-based software. I have not tried third party scanners with it. But really that is nitpicking! We've found workarounds for everything AssetTiger doesn't do. Given the fact that it's free makes me feel somewhat guilty for bringing them up! I absolutely love this solution and would absolutely recommend it!!

A cost friendly option with alot of features for my company to manage and track assets

Nov 14, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of the things I like most is the ability to not only track your items but also that you can track documentation for the items, maintenance, life of the items, and also that you can include a picture of items for easy reference when dealing with part numbers. Being able to scan via your cell phone is also a plus.

Cons: There are few things I do not like about the software but one is that I can not customize my audit requirements as I would like. I think the software was built for tracking office assets and I want to re-purpose it for use with construction tools. Tracking who has them, how long, when specific certifications are do etc. However this being built on office tracking it requires me to keep track of a location. Currently working with a rep to see if there is any type of work around for this. If so then I would have nothing negative to say about a free software for tracking thousands of dollars in my companys assets.

Overall: The ability to see at a glance where our costs are going for our assets. The ability to view the life of those assets, ease of know what I have available and what is currently deployed to the field and who has those items.

I love AssetTiger. We bought asset tags and got this awesome software for free!

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Besides being free, what I really like about this offering is how packed with features it is. It is so customizable. I can set up any category I want and include some to show up only if I make certain choices. You can run and automate reports, set column order to your preferences, set specific roles for others and so much more. I got asset tags from myassettag.com and ended up with this wonderful software to support me after the purchase.

Cons: I have not found anything that I do not like about this software yet. It functions well, is never down and support is good.

Spectacular. Can't believe this is free.

May 19, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very detailed asset management

Broad customization of reports, user permissions, and asset details

Calendar displays due dates for assets checked out or leased

Cons: Inability (for now, at least) to perform batch check-outs; only one item can be selected at a time. With bar codes on everything, I'd like to be able to quickly scan all items and then approve/submit the lot.

Adding a new customer must be done prior to leasing an item to him/her. The opportunity to add a new customer from within the new lease dialog would be a big time saver.

No option to prompt user to check out dependent items If a user checks out a camera I would like to be able to prompt the user to also check out a battery of the proper type depending on which camera was checked out.

These are more feature requests than cons. Adding these features would put this product miles over the top!

Overall: In a department that produces video content on a daily basis, it's important to know where all assets are at all times, when assets break, and who checked assets out. AssetTiger helped us move away from pen and paper and into a robust method of tracking equipment.

So easy to set up and use

Apr 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very user friendly and they've really thought out what user's need.

Cons: I'd like to be able to delete the Location tracker as we don't use it but other than that, I'm very happy.

Overall: We added over 500 construction tools into the database & tracking is now so easy. Love the built in reports! Since all our tools were already being tracked in Access, it was easy to transfer them to an Excel Spreadsheet and load them up into the site. I only wish we could delete the Location feature as we don't use it but it's locked in. No big deal. Being able to check things in and out using a smartphone is really great, no extra equipment to buy and potentially lose. I also like that I can attach user manuals to the item so its accessible to people in the field. They really thought of everything. Very happy and definitely recommend.

Best asset inventory service that I have found. Easy to use and graphically pleasing.

May 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to add customized fields for what you want to track

- Upload users for asset assignment is easy

- Phone app that works and is just as easy as the web application

- Detailed reports and audits

- Shows history of actions for each asset (who had what, check-in/check-out, maintenance, etc)

- Easy to import assets from another system

Cons: - Would like to see a better way to edit or remove bulk users. Being a school district, students leave the district all the time. It would be great to have a mass remove or mass edit feature instead of deleting on at a time.

Overall: Asset tracking and ease of use for employees to check-in and check-out devices for use.

Finally a company who gets it!

Jul 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup, and import assets and users into. I had the initial import of users and assets done in less than 30 minutes, and most of that delay was due to me not having certain fields (description) filled in for some assets.

There is a difference between users and employees (i.e. not every employee needs a user login to this system).

Um, it's free!

Cons: I wish the scanner could be used to scan in other barcodes, like serial numbers for example. If that is possible, then I missed it.

Overall: I found this software not even looking for asset tracking software. I had long given up on that search and was looking for asset tags. I found asset tags along with them saying try our free cloud-based asset tracking software. I went in not expecting much, but was absolutely blown away by what I found. Now if old I had this 3 years ago...

Vendor Response

by SmartSign on July 28, 2016

Thank you so much, Don! We're glad you found us. Keep an eye out for an app update in the near future with upgraded scanning capabilities.

AssetTiger is a very capable entry-level asset management tool.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The user interface is clean, colorful and well organized. Most of the functions and features are presented intuitively in the menu system. The Smartphone app is excellent and has surprisingly fast and accurate 1D barcode scanning feature. Web site response time is also excellent and the default reports are very useful.

Cons: Asset searches have single-criterion AND parameters. Logic for "OR" and "NOT" are missing. Some tables are exportable, but no relational elements are provided (e.g. primary key). There is no backup function available. I would like the software more if it had a user-controlled backup/snapshot function and a way to export all of the tables, including keys so that the database could be reconstructed.

Overall: I was able to spin up an inventory collection process for an urgent project that would have taken much longer to build from scratch.

Fantastic Software - Epic Customer Support

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: So easy to use, fast inputting, predictive inputting, totally adjustable to my company's requirements. Super-fast customer service (email back about a technical matter in under 5 minutes). Great search functions. I have been looking for this type of software for so many years - and I am so happy I have found it in this company, it is exactly what I ned for the amount of equipment I have (Over 1000 items). I am using the software for tracking theatre lighting equipment and have adapted it to record my PAT testing and maintenance records. When my clients need a copy of my PAT test records - I can just print them off!

Cons: Very little, had a small problem updating company info at the start but that was soon sorted out by technical support in minutes.

Works well for small inventors. Improvement need to be made for larger ones.

Mar 27, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ability to see and upload picture of items. Would be better if you could upload various prices and funding as well with the info.

Cons: The Prev and Next buttons are too close to profile and hard to hit. You have to touch the very bottom edge of them or the profile info will open. Also having to close with an X the product updated it awful. It should go away not linger there.

This product is Amazing!

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The user interface is good and easy to use. Has many nice reports. Like the fact that can set up read only users to give people access to look for assets but not change.

Cons: Would like to see a change log report of assets history, by date. Like the one they have now on maintenance history. Would be nice too if products marked disposed no longer show up in an audit.

Great webpage and app!

Mar 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Love the bar code scanning, on Dell monitors especially. Lots of things to track like warranty, photos and documents.

Cons: Doesn't seem to read all QR codes even when scan option set to Datamatrix 2D.

I wish the mobile app wouldn't apply the search criteria that was set on the webpage. Should be independent IMHO.

Overall: Fast insight into the items we track and manage.

Capterra loader

Easy to set up and easy to use with nice functionality

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to setup users with an excel template. The app works great for new items with tags. You can scan the tag and then set it up right away on your phone when it's not already in the system.

Cons: I would like an easier way to check out and check in items. It just seems there are too many clicks to get to the check out option.

I got this product to help me keep track of demo gear that we loan out to our customers.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is fantastic, I can use the lease function to keep track of the equipment we loan out for demo purposes and get reminders to call it back in. No more time spent tracking down the wayward piece of gear. Beats the heck out a paper spreadsheet. When it is time to rotate out the gear easy to run a report and have the guys sell it off.

Cons: Would like the flexibility to change some of the fields on the customer side, have a call into customer support.

Overall: Able to track our demo equipment that we ship around to our customers on a frequent basis. Also allows me to run a report on aging so I know when I need to turn the demo inventory. And as always when I need to repair a piece of equipment.

This is the only inventory / control system we will ever use again. It meets all of our needs.

May 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is a cloud based system... this allows multiple inventory control managers to keep an eye on our product from anywhere in the world.

Cons: We literally have nothing negative to say about this program. I mean... free would be great. But you get what you pay for, and this is worth every penny!

Pleasantly Surprised

Apr 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean and Intuitive Interface.

Cons: Can't check custom inventory reports in Mobile App.

Overall: After purchasing some Asset Tags we were introduced to this free software. We started using it and were pleasantly surprised at how clean, intuitive, and useful it was. We dumped our previously paid service and started using Asset Tiger exclusively. We have not regretted it.

Awesome no worries tool

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Since I've started using Asset Tiger, I am able to track and manage all assets whenever I need whether on desk computer or laptop when on the floor. I can add asset anytime or remove when I like. No need for large binder to help save space. Also helps keep track of cost for assets.

Cons: Not to much, Asset Tiger has multiple method of retrieving data from computer to mobile apps. Only con is having to input myself the data.

Overall: Paperless and on the go ability to track and review asset

Enjoy using the database and keep track of my equipment

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That it is free and it is easy to use. I was able to import all my assets from my spreadsheet I had been using.

Cons: The maintenance reports could be better. Need a date range report for the maintenance that has been completed so I know the cost per month of repairs.

Pretty Good

Jan 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All of the available functions right out of the gate and everything is free! You cannot get a better value anywhere else. This is how I envision companies are supposed to act.

Cons: Some things like uploading a new template if you are using one ID for a single employee seems to overwrite existing data for the tag, or I have not yet figured out how to properly handle the system.

Overall: The ability to be able to track all Assets within the company from an easy portal or from any smartphone. The ability to track how much money we have invested in the Assets as well as be able to see their depreciation over time is amazing.

Best Asset Management Software... And it's free.

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything, i'm not even kidding. From being able to customize fields, automatic depreciation, customize searchings, allowing you to create reports and filters that you want, adding employees. This is definitely a system that was created by someone who has managed inventory before because every single function that is needed is there. Fantastic!

Cons: If there was a software/subscription management portion it would have made it perfect. Especially since now there's more SaaS and you can't really assign an asset tag to these.

Overall: Time saving, cost saving

Awesome software!

Dec 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I spent a lot of time looking for an assets management application. Finally, I found this great one, what is amazing, the first-rate asset management program that I ever found.

So much power in a free tool. Thank you so much, guys!!

Cons: The ability to edit all asset fields would be a lot easier if we could have the ability to do this.

Also, if there is an option to modify directly from the database or something such as excel where we could display all fields in one place, it will be awesome to edit multiple items from one screen.

An amazing free product

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing for the price, lot of value, very nice!

Cons: I don't really have anything bad to say it's a great product

Overall: Great product, awesome support.

This program has capabilities that allowed us to meet dual objectives. What a gem !

Jan 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Flexibility and Report Writing. Most of the program is self-explanatory and as long as you don't hit the delete button, mistakes are easily fixed. Mass update and repetition is awesome.

Cons: Have experienced a couple of discrepancies that required assistance from customer service as I couldn't navigate the software to determine what the issue was. Although the technical team provides excellent customer service, I would rather be able to solve issues myself.

We really like the product. Many more pro's than con's.

Feb 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, feature rich, has iPhone and Android apps. The system export and import is powerful, making mass updates easy.

Cons: No history based reports on recent updated assets. Like a report that shows activity based on date/time, such as a report shows all assets that were updated in the last 24 hours. We need this for when asset gets moved and we need to update accounting (they use a separate system)

Asset Tiger

Sep 22, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: almost everything, the way they have classified the system. like the departments, categories, funds,, locations and sites. it makes adding assets easy and has wonderful report generation.

Cons: the only problem so is you can't search an asset using serial number

Overall: We have been looking for a good asset inventory and management system for quite a while now, fortunately I came across AssetTiger on Google, I decided to give it a try and I was blown with the system. It was like tailor made for our Company. and above all its for free, my only worry is how long is it going to be for free?

Recommendations to other buyers: mine is not an advice but appreciation thank you and keep the good work

Vendor Response

by SmartSign on September 27, 2016

Thank you for your kind review, Khalid. I'm glad we were able to clear up the confusion about searching for serial numbers. The search feature on the List of Assets page is very comprehensive and includes serial numbers. Thank you for choosing AssetTiger!

Meets our needs and then some

Oct 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to website to learn. We can add lots of details for our assets. Works between the phone app and website seamlessly.

Cons: Can be slow at times. Other than that, we had almost no issues with the software so far. I cannot complain.

Best online service

Nov 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is quick and easy to work with. Not too complicated or confusing.

Cons: a better search option might be better. sometimes it takes a bit to find what I want...or im just unorganized.

Nice system, awful customer support.

Jun 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ability to easily check out items and create automated reports so we can see what still is out and when it is due back.

Cons: email system barely works and the customer service is extremely vague and unhelpful. I feel like none of them really know what they are doing. Ask one question and it'll take three people to finally tell you the way you should be doing it.

This has to be one of the greatest truly free software packages I have ever used.

Nov 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Firstly its free but it has many features that are well thought through such as it allows you to replicate assets already in the system to save user input. The ability to generate asset codes, use tags or scan and use bar codes is excellent.

Cons: The software is not quite flexible enough on report customisation and it would also be useful to be able to move the fields around on the input screens to make the order that you fill them out more logical. This is important when you create custom fields to add to the inbuilt ones. In would also benefit from being able to do simple calcs based on field inputs and show a results field. ie if this then that.

Overall: A free asset management tool that is better than some of the paid ones I have seen,

Incredibly easy to use and efficient.

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has worked seamlessly for us in companion with CHEQROOM. It scans in less than a second and has made our process of checking out equipment incredibly simple and streamlined.

Cons: We selected a color scheme that matches the look and feel of our institution. It would be great if there were a more vibrant color option available with our institution's color palette.

Overall: This product has allowed us to create a customized inventory of all of our video production gear. This has allowed us to keep a detailed log of the whereabouts of every piece of gear, from a single battery to a full camera kit. It has also assisted in the categorization of flagging certain pieces of equipment for repair, inspection, cleaning or replacement. I am very pleased with what AssetTiger has provided for us.

FAST!!! PROMPT!!!

Nov 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that the system is user friendly and designed to meet our needs as a schools system. The reports are awesome too when working with auditors.

Have been just playing with it but so far I find it is the BEST thing ever for what our Company need

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to Use. I can't believe this is a free program! I didn't even need to use the video tutorials!

Cons: It would be nice to set an alert on items that need to be reordered at a certain level. other than that it is PERFECT!

Overall: I can finally start putting items into inventory and CHECK them out. I have been looking for something to fit what we needed for well over 6 months.

Perfect Asset management software for our needs

Apr 20, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We were at the beginning of a project where 360 pieces of equipment are to be rolled out to 180 locations. We needed to be able to track this equipment and be able to create custom fields. We found Asset Tiger after purchasing asset tags from www.myassettag.com for this equipment. The software was a perfect match for our needs. The ability to create custom fields and then control which are shown based on the equipment category is a very powerful feature. We've about 30% through our project and Asset Tiger has been a great help. So much so that we are using it to track other projects assets. We've loaded 400 assets in less than a month.

Love the product.

Had trouble navigating through the software.

Jul 26, 2018
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money

Pros: A lot of different features for a free asset tracking system, not super complex in terms of different features to try and find.

Cons: Ease of use definitely a difficult thing. In addition to that, lack of functionality. I understand it is a free software however, so I can't expect it to be full-blown.

AssetTiger has helped our organization become more efficient!!

Oct 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very user friendly and easy to set up.

Cons: I would like to see a online forum to get feedback and tips from other AssetTiger users.

Overall: We previously used spreadsheets to manage and track our inventory. It was not the most effective way to do things. Now we have AssetTiger, and we love it. It's very user friendly, and it tracks all of the vital information we need on our devices.

Way better than paid solutions!!

Jan 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, amazing amount of features for being free, web/phone app integrate very well, intuitively designed

Cons: Nothing

Overall: Sampled a few top brands for functionality and just about gave up and went back to spreadsheet.

Found this by accident and sure wish it happened sooner.

Had it up and running in an hour and now I feel like I have exactly what I was looking for.

Perfect import of my existing spreadsheet into the web portal.

The iPhone app is almost the exact version of the web portal.

I can now edit in real time all of the several hundred objects scattered all over our campus.

Thanks for an amazing product!

Asset management software that is free and amazing.

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This asset management software is a great tool for any IT department that cannot afford the big and heavy competitors. All that you have to do is buy the asset tags.

Cons: Software is busy on the UI side. Would be nice if they laid out the information more effectively and not all on the same page.

Excellent bit of software with excellent customer support

Dec 05, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1) Ease of use

2) Excellent customer support

3) Excellent value for money

4) Great array of reports

Cons: 1) Does sometimes not allow you to upload data for no apparent reason, however customer support deal with this quick smart even on weekends and get you up and running

2) Can be slow to upload data

Great!!!

May 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free, easy to use and very very handy.

Can't believe how detailed the software is yet it's free to use.

Cons: Not sure really. Never had any issues ever.

Overall: Everything on all of the paid for asset databases aree available via this service which is completely free.

A great suprise

Jul 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Able to add/change things as needed to fit our company.

Cons: Nothing to report

Overall: I ordered the asset tags and they are high quality. The order arrived quickly. The surprise was the free online asset manager program. I have already delved into using it and its amazing!

Vendor Response

by SmartSign on July 07, 2016

Thank you so much for the kind review, Sherry! We're happy you chose us for managing your assets.

IT IS THE MOST USEFUL TOOL FOR ITAM.

Jun 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: EASY TO IMPORT ASSETS

REPORTING ASSETS FEATURE

KEEPS HISTORY MAINTENANCE

STATUS OF AN ASSET

ASSET TAGGING

Cons: IT SHOULD HAVE MORE

MANAGEMENT FEATURES.

Finally one company which understand wat we are looking for.

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Perfect support department.

Easy to use without reading an manual.

Possibilities to add your own fields.

Nice dashboard.

Cons: Autoincrease of the Asset Tag does not work wel. (they are working at it)

Poor possibilities to setup your own report.

Overall: Clear administration

Outstanding

Jun 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can't believe this software is free. It's beautiful, extremely fast (kudos developers), has plenty of features, has mobile apps, ...

Cons: Absolutely none. The mobile app assets could maybe be a little bit more user-friendly but it doesn't really bug me too much.

Amazing! Does exactly what I need plus more.

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to add images of devices and signing in and out of devices works really well via the app.

Cons: Occasionally have a connection refused issue via the web browser and have to wait 30 mins before I can assess the page again.

Overall: Free control over equipment

Great small business application

Jul 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This has the exact functionality we were looking. We wanted to track assets to the employees as well as capture price, purchase dates, and other pertinent information. I downloaded the mobile app and was able to pull up asset information by scanning our asset tags.

Cons: I haven't found any yet. We are a small company and initially on had 80 assets and 50 employees to enter.

Overall: AssetTiger is exactly the functionality we were seeking. Being a small business we couldn't afford paying $500-600/yr just to track our assets. With the quality tags we purchased from myassettag.com and the assettiger.com software I feel we have a good asset management solution.

Vendor Response

by SmartSign on July 28, 2016

Thank you so much, Chris!

Great UI

Sep 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: great free service. used it to set up our firm's asset management system and has all the features you could possibly want

Cons: At some places I wish I was better able to configure the software myself. I.e. adding software licenses as assets.

Using Asset Tiger to track equipment

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the look and feel of Asset Tiger. The interface is clean and very intuitive to use. We are a small company and all working remotely so being able to create a 'site' for each person's house to associate their equipment is great! I also love the ability to run reports. The alerts are very helpful too.

Cons: I really can't think of anything that I didn't like about this software. It's easy to use and intuitive.

Overall: Everyone works remotely so this software makes it easy to keep track of the equipment that is being used by each employee. It is also helpful to keep track of warranty statuses.

Capterra loader

Better than most paid solutions

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean simple interface. The asset detail pages are easy to read and it's easy to find the information you need. Data import is dead simple as well.

Cons: Honestly, I don't have any dislikes at the moment.

Intuitive and feature rich

Jul 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This SAS product was provided free with my order from MyAssetTag.com. We've just gotten to the point where we're getting serious about tagging all of our assets, so we were looking for something beyond our current Excel spreadsheet. Since AssetTiger was free I decided to take a look. I don't have much experience with other products, but I can't imagine a more complete product out there, much less one that is offered for free. It's super intuitive, easy to show others how to use it, and has any feature that I could imagine using. And best of all, the features that I have tried actually work like I'd expect them to. Super happy - I would have gladly paid for this product!

Vendor Response

by SmartSign on July 06, 2016

Noah, thank you so much for your kind review! We appreciate you giving us a chance and we won't let you down.

Capterra loader

Amazing suite of tools for any IT Professional

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are plenty of different options that allow for tracking and managing all assets very simple as well as customization to add any other fields you need to manage! I am in a complete cloud environment and needed an easy way to track all assets and software issued for a good price without the use of a server.

Cons: It may take you awhile to figure out where all of the different options are located but once you find them and remember where they are at, managing them is a breeze.

Overall: Ease of use when managing all assets within the company.

Great Product

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the price! Have looked at a lot of pay products and they do not compare, the Tiger is the best!

Cons: Wish you could sort by category on the mobile app

Improvements in a free program!?!?!? WOW

Apr 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, cost, reports and lookups

Overall: This program rocks. A single person can monitor thousands of items easily and financial and reporting features that will make you look like a tech genius. Thanks.

Impressed with what it offers

Apr 20, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

Comments: We started using AssetTiger a few weeks ago, and, apart from a few usability issues, it does what it needs to do. The UI is not as intuitive as I'd like to see, but they are actively developing and improving, so I may come back for a better rating soon...

Vendor Response

by SmartSign on April 20, 2017

We are constantly trying to update and upgrade AssetTiger, plus we actively are listening to our customers on what they need/want with AssetTiger. We're here to serve our customers and we hope you feel that.

Best free software I know

Mar 07, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly easy to set up and Free!!!!

Cons: None so far

Overall: This program is a saver.. Set it up and got all our employees working and adding inventory quickly. It works great.. Thanks Tiger..

Recommendations to other buyers: None

Not Ready for Prime Time - Asset Tiger? Pain in the Asset!!!

Mar 06, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Promo.

Cons: Doesn't work

Overall: Great idea. Doesn't work. The reviews are pretty funny. No way they are real. The phones flash comes on when you try to scan, causing a huge reflection on what you're scanning. That's just one of the issues. Tried customer service, Phone, email - doesn't exist. This one goes out with the kitty liter!

Recommendations to other buyers: You get what you pay for.

Incredible product! Can't believe it's free!

Nov 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: AssetTiger is a great product. It will accommodate the inventory and tracking needs of most organizations. The user interface is very user friendly and self explanatory. It's a great solution for anyone that currently uses a spreadsheet or small database for inventory and asset tracking. The fact that it's a cloud based solution is a big plus!

Great Customer Service!

Oct 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to configure for our purposes.

Cons: No dislikes at this time!

Overall: The staff at Asset Tiger provide great customer support. Asset Tiger is a valuable addition to our group. It is saving time and money allowing more time to concentrate on our business. The Asset Labels are excellent and orders are handled quickly. ..what's not to like!

The price is right, and the customization is there for your needs

Feb 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: The price is amazing! It's fairly easy to use, and there is an app available for cloud access as well. An administrator's dream!

Cons: There are definitely some concessions to be made over a standard IT asset management platform. Some customization was required in that regard (adding many fields). But for the price, and the availability of the app, I can't really complain too much.

Perfect Tool to Track our equipment

Apr 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Comments: Purchased your asset tags and once they were delivered, I found out about the software program to make it all come together. Perfect solution for me.

Vendor Response

by SmartSign on April 20, 2017

Thanks for the review, we hope to keep this "Perfect tool" up to your high expectations. Enjoy both the tags and the tool.

Fantastic product with really great customer service.

Nov 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: There's a linked mobile app for Android and I think there's one for Apple products too, which is a feature very few software solutions have. The program itself is very easy to use with many useful options. Overall a great product!

Cons: The 'reserve' function is missing but it is in the process of being implemented so this won't stay a 'cons' for long :)

Awesome app that provides everything you need for asset tracking and management.

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of features, easy-to-use interface, lots of customization for user access control. There are a lot of different fields available to track the details suitable for your company.

Cons: I wish I could check out an asset during the asset creation process instead of having to create an asset and then find it and check it out to a user.

Amazing SAS Asset System!

Oct 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Awesome product and it's free! So glad I found this searching Google. The user interface is awesome! A+ system... can't say enough on how amazing it is!

Vendor Response

by SmartSign on November 07, 2017

Thank you for the review, we think it's a great product too!

This will be the my recommendation to our Business Mgr. Jimmie Godbey, Church Sexton.

Nov 20, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I'm sure if I obtain approval to go with My Asset and Asset Tiger we should not have any problems addressing some minor issues I've encountered using your website sample. Ms. Colon has been most helpful.

Life saver

Oct 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to quickly check something in or out.

Cons: Would love to see broken tools on the dash board.

Overall: Helped me wrangle 30,000 in personal hobby and work tooling that I use in a daily basis. In doing this I was able to design a better storage system based on how often things where used. Gelreat at keeping track of who has borrowed tools and is amazing for insurance purposes.

Excellent

Dec 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have looked too much for an asset management solution and finally found it, It is really a great system, well done to the makers and to the company for making it free, thank you so much

A lot of features - zero UQ

Jan 24, 2018
2/5
Overall

1 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Pros: A lot of usefull features, you can track almost everything, generate reports, do a lot of thinks with your stuff and track it.

Cons: You don't know how to do all those thinks - there is no good tutorial, no "on-site manual" - I had to setup my account for multiple screens to find out that I don't know what I am able to do.

Easy to use and great for us

Dec 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Our entire company uses it Assettiger for our inventory. I'm very happy with this software because it's easy to use.

Setting up the database and linking asset tags to it was easy!

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how simple it is to customize the product is for my needs. Allowing me the flexibility to monitor and records multiple types of assets at multiple sites has been exactly what our small company needed.

Overall: Organization!

This works great

Mar 22, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use and features

Cons: None so far

Overall: I see that one star review here, but not sure that person is even using the same program I am. I am using it on a PC and it is amazing.

Capterra loader

I just started using the platform, so far so good. I wish I knew about this before.

Nov 28, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to implement, track all inventory in one location, enough functionality without complicating it.

Overall: manage and track assets

custom field entry/ assigning multi location to users

Nov 16, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: during custom fields addition, the field value limit is only 50, we couldnt add more field on that. Assigning multi locations to each user is not possible